I could exchange information with the VIA RAIL Canada website before 8.0 but no longer (Safari works OK). Is this a new bug with issue 8.0?

On website viarail.ca is a form to request train and fare info. I could do this OK before I upgraded to Firefox 8.0, but not since. It doesn't accept Origin or Destination input. I hate Safari but it does work!

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In the past I was using Photoshop 7 to make Web Photo Gallery. My friend could right click on the pictures from my website and save it in their computer. Recently I have bought and registered your Lightroom 5 and have updated it to 5.6. But can not progr

In the past I was using Photoshop 7 to make Web Photo Gallery. My friend could right click on the pictures from my website and save it in their computer.
Recently I have bought and registered your Lightroom 5 and have updated it to 5.6. But can not program it to create Photo Web Galleries that after uploading to my website would allow my friends to down load the pictures from the album to their computer. How could I do it? Please step by step. Thank you M. Mehdi Akhavein

Are you producing HTML galleries with Lightroom (not Flash galleries)?
Lightroom Help | Create web galleries in Lightroom

I accidentally put a passcode lock on my iPhone and I forgot what I set for it, is there a way to take it off without accessing the phone? I have restored my phone but it doesn't work, is there anybody that could help me please?

I accidentally put a passcode lock on my iPhone and I forgot what I set for it, is there a way to take it off without accessing the phone? I have restored my phone but it doesn't work, is there anybody that could help me please?

You can't "accidentally" put a passcode on any iPhone...its a multi-step process. Further, restoring an iPhone will remove the passcode, as the passcode is not included in an iPhone backup.
Are you sure you're talking about the phone passcode & not something else...like the "Restrictions" passcode?

TS1538 Hi, I have the problem which iTunes cannot detect my iPhone 4s. I tried the steps you have provided in your troubleshooting, but it won't work for me because the Apple Mobile Devilce is perfectly installed on my windows.

Hi, I have the problem which iTunes cannot detect my iPhone 4s. I tried the steps you have provided in your troubleshooting, but it won't work for me because the Apple Mobile Devilce is perfectly installed on my windows. However, the driver "Microsoft teredo Tunneling adapter" has a yellow exclamation mark, which i believe means it's not installed correctly or something is wrong with it. This driver is under the Network Adapters (Please see picture below).
This is what happens when I connect my iPhone 4s to my laptop (Windows 7 Starter 32-bit)
1. The phone charges it's battery
2. I can open it in My Computer and import/export media files.
In iTunes
3. It start to sync until step 3 then stops.
4. The iPhone option with an arrow appears beside the iTunes Store, but when the arrow is clicked it disappears.
I hope you can provide me a solution for this problem.
Thanks,
Ralph

Hi ralphagir,
Welcome to the Apple Support Communities!
For your iTunes issue with it not recognizing your iPhone, I would go ahead and suggest deleting iTunes and all of its components from your Windows computer and installing fresh.
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
Remove iTunes and related components from the Control Panel
Use the Control Panel to uninstall iTunes and related software components in the following order and then restart your computer:
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
Important: Uninstalling these components in a different order, or only uninstalling some of these components may have unintended affects.
As far as the arrow button that you click and the iPhone disappears, it sounds like you may be clicking on the eject button. Please take a look at the following article for information on the eject button in iTunes.
Safely disconnect iPod
http://support.apple.com/kb/HT1853
Have a great day,
Joe

Ipad displays "ipad is disabled connect to itunes", I have tried putting the ipad into recovery mode and then restoring but that does not work. I have also tried doing a hard reset of the ipad and that does not work either. Any ideas?

Ipad displays “ipad is disabled connect to itunes”, I have tried putting the ipad into recovery mode and then restoring but that does not work. I have also tried doing a hard reset of the ipad and that does not work either. Any ideas?
My son let one of his friends use his ipad. The next time he tired to use it he could not get it unlocked, I tired to unlock it but it kept telling me that I had the wrong pass code. With out me knowing my son continued to tire until it completely disabled it self.

How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
You may have to do this several times.
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just canceling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
 Cheers, Tom

HT4108 I'm trying to connect my iPad to my tv so that I can mirror whatever is on my iPad. I want to stream movies online and watch on the tv. I have the digital av adapter and an hdmi cable but it's not working. Any tips ?

I'm trying to connect my iPad to my tv so that I can mirror whatever is on my iPad. I want to stream movies online and watch on the tv. I have the digital av adapter and an hdmi cable but it's not working. Any tips ?

If this is an iPad 1, it won't mirror, but it will still output video from the 30 Pin dock connector.
If your new TV has a conventional VGA in and stereo inputs you can try this connector.
http://store.apple.com/us/product/MC748ZM/A/apple-composite-av-cable?fnode=3a
I used to stream video from both Netflix and YouTube and from my Mac using iTunes sharing through my iPad then with this connector plug into my iPad and TV.
It won't be high resolution, but it will get you picture from iPad to TV.
Good Luck.

Can´t install windows 8.1 because boot camp can't partition the disk. I´ve follow many tips but they did´t work

I can´t install windows 8.1 because boot camp can't partition the disk. I´ve follow many tips but they did´t work (backup, reinstall os, erase space, etc.)
Macbook pro retina
os x yosemite 10.10.2
Thanks

There are several possibilities.
1. You do not have contiguous free disk space.
2. BCA has failed, or you may have a Fusion drive which is causing problems.
3. You have incorrect permissions on the disk.
4. Can you boot in OS X Safe Mode - OS X: What is Safe Boot, Safe Mode? - Apple Support?

Sometimes I cannot bring up iTunes when I click on the icon. Have even gone to the START Menu and clicked on that icon but it still wont work. The only way I can fix it.....sometimes.....is if I reboot. Please help me 8-) Thanks

Sometimes I cannot bring up iTunes when I click on the icon. Have even gone to the START Menu and clicked on that icon but it still wont work. The only way I can fix it.....sometimes.....is if I reboot. Please help me 8-) Thanks

I understand that Firefox is no longer working on your Windows Tablet. The development of Metro did stop and has been discontinued. However what version were you on before this started to happen?

On iTunes 11.0, how do I delete and App from iTunes? I tried selecting the App to be deleted and pressing Delete, but that did not work.

On iTunes 11.0, how do I delete and App from iTunes? I tried selecting the App to be deleted and pressing Delete, but that did not work.
MoragaTom

I have the same problem on my iPhone - an app I want to delete but can't. The app in question doesn't show up on the list of apps i iTunes and doesn't show an 'X' when it starts to wiggle. All the other apps do, but not this one. It's definitely an app. How do I get rid of it, please?

When uploading videos to iWeb, the video screen gets cut off at the top. It only happens in Firefox, but not in Safari.

When uploading videos to iWeb, the video screen gets cut off at the top. It only happens in Firefox, but not in Safari. Has anybody else had this problem?

I'm using pure HTML5 for mobile websites although you need to provide an OGG file for Firefox. See the movie page on this site...
http://mobile.ezmacwebdesign.com/
If you don't have an iPhone, grab the browser handle and drag it to the left to reduce the width to see how it responds to mobile devices' fixed width browsers .
This will play in all modern browsers and on mobile devices. You can use QuickTime Pro for the OGG or OGV conversion or get the freeware Miro Video Converter...
http://www.iwebformusicians.com/Website-Movie-Video/Easy-Movie-Player.html
If you only want to upload an MP4, you can use a flash fallback player and this will cover Firefox and those geriatrics that still use older versions of Internet Explorer....
http://www.iwebformusicians.com/Website-Movie-Video/Flow-Player.html
http://www.iwebformusicians.com/Website-Movie-Video/Fallback-To-Flash.html
http://www.iwebformusicians.com/Website-Movie-Video/JW-Media-Player.html
If you use any of the four fallback players above, take advantage of the fact that you can add a poster image and stop the video file from preloading. This makes for a faster page download time.
You can also achieve this using HTML5 by adding preload="none" and poster="URL to the poster image" into the code shown on this page...
http://www.iwebformusicians.com/Website-Movie-Video/HTML5-Video.html

HT201412 my phone doesn't even appear on my computer, it's stuck where the apple logo appears, I tried restoring it but it didn't work, it's still the same

my phone doesn't even appear on my computer or itunes, it's stuck where the apple logo appears, I tried restoring it but it didn't work, it's still the same, how do I fix it???

Sorry but jailbreaking frequently has its problems. It voids the warranty and we can't help you in this Apple forum.

I bought Lightroom 5 and installed it. I was asked for the Serial number and I entered it. But it does not work. Why?

I bought Lightroom 5 and installed it. I was asked for the Serial number and I entered it. But it does not work. Why?

To locate the serial number:
http://helpx.adobe.com/x-productkb/global/find-serial-number.html

How can I get my iPhone to show up on the panel to the right iTunes? I keep connecting it but it does not work.

How can I get my iPhone to show up on the panel to the right iTunes? I keep connecting it but it does not work.

http://support.apple.com/kb/TS1538

Is the price in US and Canada website before or after tax?

Is the price in US and Canada website before or after tax?

Before tax. The applicable tax amount will be added when you checkout.

TS1559 i hav an iphone 4s and its wifi is greyed out (dimmed). I tried by resetting the network settings and also restarted my device but it didn't worked. but i haven't unlocked my phone yet and im running it in ios 6.1.3. now wat to do?

i hav an iphone 4s and its wifi is greyed out (dimmed). I tried by resetting the network settings and also restarted my device but it didn't worked. but i haven't unlocked my phone yet and im running it in ios 6.1.3. now wat to do?

Just an update it is a hardware issue and very common for iPhone 4s. I have to get my phone rewired which basically means new wireless chip. The amount of money I spent on buying an iPhone I should not expect to have anyway hardware problems happening. Make sure you have a warranty as luckily I've saved myself from spending more money to get this problem fixed.

I could exchange information with the VIA RAIL Canada website before 8.0 but no longer (Safari works OK). Is this a new bug with issue 8.0?

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