I deactivated my CS6 and uninstalled on my PC, so I could install CS6 on a Mac. I downloaded CS6 on my Mac, but when I try and put in my serial number it's is telling me that the number is invalid. What else can I do?

I deactivated CS6 and uninstalled on my PC, so I could install CS6 on a Mac. I downloaded CS6 on my Mac, but when I try to put my serial number in it's telling me the number is invalid. What should I do next?

IIRC PS CS6 is not Cross platform. It takes a different license key code for each platform. A License key for Windows won't work on a Mac and a key for a Mac won't work on Windows. You'll need to buy another copy/License for Mac OS X.
At one time Adobe did allow you to switch platforms by paying them some money and getting a Mac license key code which I think then Deactivated the Windows license key.
IIRC the CC version does allow you to install on EITHER platform. But only one platform at a time. You can't have one copy on Windows and another on a Mac. Adobe does allow you to install on 2 computers with one license key but it must be on the same platform (Operating System) and both computers and or install of PS CC can't be used at the same time.

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Is this a new computer?
Have you transferred your library to it?
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tt2

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You will need to contact Adobe directly:
Contact Customer Care
What version?

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Thanks for your help
Pippa

Click here and follow the instructions.
(98708)

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ASk your friend who unlock the phone for him/her.
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try rebooting your computer.

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Hi there AAA87,
Welcome to Apple Support Communities.
It sounds like there’s an issue downloading iTunes on your PC, even after trying some recommended troubleshooting suggestions. I’m not sure which suggestions you’ve tried, so if you haven’t already, try the troubleshooting suggestions in the article linked below.
iTunes: Downloading iTunes for Windows using Internet Explorer - Apple Support
Good day,
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No...see the link I posted:
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Hi Chris,
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I deactivated my CS6 and uninstalled on my PC, so I could install CS6 on a Mac. I downloaded CS6 on my Mac, but when I try and put in my serial number it's is telling me that the number is invalid. What else can I do?

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