I downloaded 2 movies that I rented last night and don't see them in my purchased items
Feel stupid even asking this but I downloaded 2 movies that I rented last night and don't see them in my purchased items? So I thought maybe it didn't fully download and went to do it again and it said you already rented do you want to rent again?
<Edited By Host>
Not under Movies?
iTunes 12 for Mac: Rent movies from the iTunes Store
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Do you have Internet Security Software turned on in your Internet Explorer?
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The album was Grateful Dead Sunshine Daydream Concert 8/27/72. Songs #11 and #12 start but don't finish on either my library or the ipod. There may be others too, but these two I noticed. The downloads were completed ok, the songs sync'ed ok and they appear to be the right length. I thought maybe I need to re-download them but how do you do that once they are purchased? Is there another issue? Thanks for your help
Derek1466Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting the incomplete tracsk from your iTunes library and redownload them via the Purchased link under Quicklinks on the right-hand side of the iTunes store home page on your computer's iTunes.
If you aren't in a country where you can re-download music or if they re-download with the same problem then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
I tried to download a doctor who episode last night and it won't finish processing , how do I fix that ?
Okay, so istumbler says my connection goes to yellow when I go to the Aple TV location, but my internet speed is greatly increased tonight (20Mbps on speedtest.net near the router and 15.49Mbps at the Apple TV). Upload is unchanged at a little under 1Mbps). I did manage to get the Apple Contact location and I am sure they will post a credit for the movie (since their logs will show repeated attepts to download and no joy, although we both know they won't go to the trouble to look at them). As far as I'm concerned, it was a one-time problem and until it happens again to me, I will remain convinced it was on their end of the connection or in between (although that was unlikely). I've been administering and managing netowrks for over 20 years and am pretty confident that the connection on my end was working.
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How do I retrieve the microphone icon for voice text in iOS 8? I downloaded the new iOS 8 last night and I do not have the ability to voice text. Someone please help.
I did not do anything to mine except update. You can try doing a reset on the phone. It will not affect data. Hold the sleep/wake and home buttons together until you see the Apple logo and then release. The phone will reboot. Make sure you also have iMessage activated and data turned on. Remember that iMessage requires both users to have an active internet connection.
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Rented 2 movies last night but can't find them as downloaded to sync to my iPad. When I click on the movie again, it says "previosly rented." where can I find the link to download them?
A number of people have reported similar issues recently, many appear to have found a discrepancy of some kind in their account settings and making changes to these settings or simply resetting them has resolved the matter.
Check your account details are correct, check that you are using the correct details for Location, Region and Time Zone. You may want to change these settings and then change them back to see if that helps.
You might also try logging out of and then back into your iTunes account (Settings > iTunes Store > Apple ID’s > Sign Out) and restarting your router. (Some have reported that after doing this, they need to check for rentals even though it may report that there aren’t any, after which rentals once again appear in the ‘movies’ feature)
Rentals should appear under their own heading in the ‘Movies’ feature, you might also check at Settings > iTunes Store > Check For Rentals. -
The movie I rented last night wasn't downloaded.
what's the problem? Is my money going to be returned if I won't be able to watch it?The movie I rented last night wasn't downloaded.
Do you get an error message when you try to download the rental? If so, what error message number are you getting? -
I rented a movie on Itunes last night and I watched half of it before falling asleep. Today I tried to open the movie and watch the last half but I cannot find it. It has been less than 24 hours since I rented it. Where can I find the movie?
I found my answer in another Thread and it worked... so for anyone who needs it, here it is:
https://discussions.apple.com/message/19134562#19134562
Had the same problem and spoke with Apple Support. They had me reset the System Management Controller:
Shut down the computer. With the computer off, on the left hand side of the keyboard press shift+control+option along with the power button simultaneously and release. Wait 5-10 seconds and restart the computer.
This solved my problem and I was immediately able to purchase, download, and play an HD movie from iTunes w/o any error message. -
I had to stop downloading a movie that I rented , not quite finished. When I tried to start the download again the message says waiting........but this has gone on for days. I want to finish and watch my movie. How do I restart the download or get a refund and start over?
Hello Wearekozy,
The following article outlines how to report an issue with your purchase:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933
Thanks,
Matt M. -
HT1657 I downloaded a movie that I rented. I can't find it to play. Any suggestions
I downloaded 2 movies that I rented. New to iTunes. I can't find them to play Any suggestions?
If you've downloaded them directly on the iPad then they should be in the Videos app (iTunes on the iPad is just the iTunes store) - if they are not in there then are they hidden by a film age rating in Settings > General > Restrictions ?
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I downloaded a free game last night and since then under the shared tab in my finder it says "hp002655a82ea0" and the only info I can get about it is that it is a pc. Then under console I see several "stealth mode connection" attempts ti TCP 192.168.1.107:##### from 74.125.225.82.443. The second number has jumped around and sometimes starts with 192. I dont really know what those numbers are but how do I stop them from attempting to get through my firewall and kick them out of my shared tab??? I encrypted all my files and made sure all sharing is turned off so I don't know what they are doing. Thank you very much.
Mac OS X versions 10.6.7 and later have built-in detection of known Mac malware in downloaded files. The recognition database is automatically updated once a day; however, you shouldn't rely on it, because the attackers are always at least a day ahead of the defenders. In most cases, there’s no benefit from any other automated protection against malware.
The most effective defense against malware is your own intelligence. All known Mac malware takes the form of trojans that can only operate if the victim is duped into running them. If you're smarter than the malware attacker thinks you are, you won't be duped. That means, primarily, that you never install software from an untrustworthy source. How do you know a source is untrustworthy?
Any website that prompts you to install software, such as a “codec” or “plug-in,” that comes from that same site, or an unknown site, is untrustworthy.
A web operator who tells you that you have a “virus,” or that anything else is wrong with your computer, or that you have won a prize in a contest you never entered, is trying to commit a crime with you as the victim.
“Cracked” versions of commercial software downloaded from a bittorrent are likely to be infected.
Software with a corporate brand, such as Adobe Flash, must be downloaded directly from the developer’s website. No intermediary is acceptable.
Follow these guidelines, and you’ll be as safe from malware as you can reasonably be.
Never install any commercial "anti-virus" products for the Mac, as they're all counter-productive. If you need to be able to detect Windows malware in your files, use ClamXav -- nothing else. -
I purchased a three pack of movies from iTunes last night and would like to view them on my iPad, but they don't show up in my iTunes account. I have the latest version of both devices software is current and I looked for downloads available on the iTunes store...nothing.
Yes sorry, I can see that from your question title. Are you in the US? Ifv so movie redownloads should be available, but I believev some studios aren't onboard.
In iTunes, go to the Store home page - on the right in Quick Links is there a Purchased/Purchases section? If so check if you can download the movies from there.
If you can't see them go to expresslane.apple.com and raise a support ticket for iTunes store, asking them to enable download via iTunes.
AC -
I am not sure what happened, movie I rented last night is no where to be found. It was there and I was about to watch it. Had the icon showing and came back to computer, must have touched some key or something and now it is gone. Checked trash and still cannot locate. Never have done this before. Anyone with a magic wand out there ha ha?
Apple Does Not recommend that. Please Read.
http://support.apple.com/kb/HT1490
From that article
"Portables with built-in batteries"
Current Apple portable computer batteries are pre-calibrated and do not require the calibration procedure outlined in this article. These computers use batteries that should be replaced only by an Apple Authorized Service Provider.
MacBook
MacBook (13-inch, Late 2009) and later
MacBook Air
MacBook Air (all models)
MacBook Pro
MacBook Pro with Retina display (all models)
MacBook Pro (13-inch, Mid 2009) and later
MacBook Pro (15-inch, Mid 2009) and later
MacBook Pro (17-inch, Early 2009) and later
Thanks.
Allan Mac wrote:
Apple recommend calibrating the battery when you buy a new Macbook and then every few months, or monthly if it used on mains all the time. This, as Apple says is to keep the battery operating at maximum efficiency. When the battery discharges and shuts the macbook down, it still has reserve power for a good number of hours. There is also a logic board battery to hold various settings.
I rather think I will take Apples advice on using their equipment not yours, but I would be intrigued to discover what is it you know that Apple doesnt about its batteries?
Allan -
I cant get my iphone to show up in my itunes. I downloaded the new update last night and I havent been able to sync it since
See section 5 of TS1538: iOS: Device not recognized in iTunes for Windows.
If that doesn't help it may pay to tear down and reinstall iTunes in the following manner...
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2
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