I downloaded acrobat reader dc. after download completed, I could not open many PDF files. Error read: "could not open this file because its either not a supported file or because the file has been damaged". I opened a new user account and moved these fil

I recently downloaded acrobat reader dc. After download was complete, I could not open PDF files. Error read "Adobe acrobat reader DC could not open this file because its either not a supported file or the file has been damaged". Any suggestions?

HI davidd92392148,
Is this error occurring for all PDF files that you try to open? There is an issue where all file icons can change to the PDF icon after installation, so is it possible that the files you're trying to open have been affected by this issue (and aren't actually PDF files)? Please see Application, file icons change to Acrobat/Reader icon.
If that document isn't the key, then please tell us more about these files. Where are they stored? Did they open in previous versions of Reader?
Best,
Sara

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Transaction brackets of the workflow has been damaged

Hi,
I am integrating workflow with the HR Processes and Forms using HCM.
The process is new hiring and in configuration I have given the workflow name which is copy of the standard workflow(WS18900008). The event used is draft_created.
When I execute the process and press the Save Draft, everything goes fine, the workflow gets completed but for the step Save Form Data(WS17900260) throws the following error:
Executing Batch work Item: Transaction brackets of the workflow has been damaged.
The task is TS17900108.
Not able to understand what is this error and to which it is related.
Pls help.

Look for SAP Notes as this is SAP standard code.
Short Text
Transaction brackets of the workflow has been damaged
Diagnosis
When executing the workflow with the ID , the transaction brackets were destroyed by a commit command ('C') or a rollback work command ('R'). This command ('') was stopped from the implementation program of the object type. Access takes place, for example, when a condition is evaluated or when the container operation is executed. Access may only have a read character which is why a commit or rollback work command is not necessary.
System Response
The system has written a log entry. Uncontrolled commit or rollback work commands can affect the restart function of the workflow system. This restart function is only necessary in the case of errors. The current workflow instance is executed further.
Procedure
Check the implementation program of the object types and remove the corresponding ABAP instructions.

I recently installed a new hard drive in a MacBook 2007 and then 10.6.3. I'd like to be able to Sync iCal to the calendars I have created on other devices (new iCloud account and an ME account). I can't upgrade to 10.7 or 10.8 because the MacBook is 32bit

I recently installed a new hard drive in a MacBook 2007 and then 10.6.3. I'd like to be able to Sync iCal to the calendars I have created on other devices (new iCloud account and an ME account). I can't upgrade to 10.7 or 10.8 because the MacBook is 32 bit. Just looking for a workaround as this is not a primary device.

You should update to the latest version of Snow Leopard, 10.6.8 - you can download it here; however it's still not compatible with iCloud and though you can connect to access your email you cannot access any other of iCloud's facilities.
However some people have been able to set up calendar syncing by using the method detailed here - this is an unsupported hack and may not be reliable, and may stop working at some future point. I've not tried it: use at your own discretion.
To access the email:
Entering iCloud email settings manually in Snow Leopard or Leopard
Are you sure you can't upgrade to Lion? It requires an Intel Core 2 Duo processor, which you may well have, though it also needs 2GB RAM so you might need to add additional RAM (might not be worth it for what you want). The published specs don't mention 32 or 64 bit. You can buy Lion by ringing the Apple Store at the number at bottom left of this page.

Can I Create a New User Account and Move Existing Account ???

Lion was reinstal.
I'm suspecting issue with one user account.
Can I creat a new user account and move all my files to that new user?
What are the impact?
How about permissons on this files?
What about the Library Folder?
Thank you for your help and support.
BigBlaze

This should help you out after you have created the new user account. You are trying to make it much more complex than it needs to be. Just follow the directions in:
Transferring files from one User Account to another.

How do I create a new user account and migrate my data to it?

I have problem with Adobe Bridge crashing when I exit Camera Raw. I was advised by my local apple service store to create a new user account and test Bridge using the new account. It works fine. So what do I do now? I don't know what in my account is causing the conflict but assume that the solution might be e newly setup user.

Checking the behaviour in another user account is a TEST, not a solution! You don't need to move everything over. Otherwise, every time you get a user account problem, you'll keep moving to a new user account again and again.
If the problem does not occur in a new user account, then the cause is something IN your user account. This is usually a Preference file. Adobe Bridge seems to crash a lot, and it can usually be fixed by deleting the Bridge folder in <user>/Library/Application Support/Adobe/
You can also try deleting the Bridge preference file, which will be in <user>/Library/Preferences, and called com.adobe.bridge5.plist (or similar).
If that doesn't work, you can test removing a whole bunch of the various Adobe files in those folders. You can always put them back if they don't change anything. And you've got a backup, haven't you? ;-)

Creating a new user account and transferring files from old account

I am now having more problems than I can handle with my Leopard installation...problems such as applications that refuse quit no matter what ~ even after attempting force quit them and/or attempting to "sudo kill -9 PID", and now that I am having problems with Adobe Lightroom not even being able to remain open on my user account for more than 10 seconds max before it crashes without provocation (yet runs fine on a troubleshooting account I created on the same machine), I would now like to create a new user account on my MacPro Leopard 10.5.6 and transfer my files from the previous (problematic) user account, but I've never done so in the past...
Can someone give me a basic rundown of how to go about doing this as a means of troubleshooting my current sickly user account (and if you could also please let me know which files I should avoid restoring to the newly created user account so that I don't screw that one up as well, I would appreciate it)
Any suggestions would be greatly appreciated... Thanks!

While logged into the troubleshooting account (assuming that it's an admin account—if not create a new one and log into it), backup the bad account's folder, delete the bad account, selecting the save data option (which is stored in /Users/Deleted Users/ as a disk image), recreate the bad account using the same username/password combo, log out and back into the recreated original account. If the problem's solved, open the saved data dmg file in /Users/Deleted Users/, open the /Library/Preferences/ folder from the saved data, open the current /Users/restored account/Library/Preferences/ folder, and slowly copy plist files from the saved data folder to the current one that don't exist in it. Log out and back in to ensure there's no conflict and things still work correctly. Resolving conflicts or identifying corrupt plist files is a laborious process. Good luck.
See http://discussions.apple.com/thread.jspa?messageID=4703015 for more details on this process.

I created a new user account and then got rid of it - did I get everything?

A couple wanted to use one computer - so I thought to make 2 user accounts so they could have separate email accounts and separate desktops - so things would be easier to look at.
After I made the 2nd user account My "mac guru" said I made a huge mistake - and told me the multiple user accounts can really goof up the computer in his experience. He continued - that recovering information from such computers is insane and can cost $$$ should the drive break. So - no problem... I deleted the new user account I created... and they'll just use the computer the old fashioned way.
However - are there any left over files that might have been created? I want to get rid of any left over files or anything else you can think of that might have been left behind by deleting the new user account.
(You should know I inputed 2 email accounts for the second user - and email downloaded onto the computer, and I copied documents into the Documents folder. I am afraid there may be email mess left over - or are you sure the computer deleted everything when I told the computer to delete the user and the home folder?
Thanks in advance!

If you have deleted the account all the data are removed. Nevertheless, to be sure have a look at your /Users folder to see whether there's a folder named Deleted Users. Normally the home folder of any deleted user is moved into that folder. So to remove everything completely you have to erase the previous user's home folder from Deleted Users.
But to speak frankly, I think there's absolutely nothing to worry about having more than one user account. I have multiple accounts on my machine and never experienced any problems so far. The core system of OS X is Unix and that's a _multiuser system by design_ ! It was created from the start with more than one user in mind. The files of each and every user are held strictly separate - the most obvious and straightforward consequence of that being the complex concept of permissions.
So if there are more than one users who work with the computer it is reasonable for the admin to create an account for each one!
floba

What exactly happens to my apps and settings when i create a new user account, and delete all the other user accounts?

Such apps and settings that apply to icloud, appstore, and itunes. I know the apps will still be in the new account and any other purchased apps will be in the appstore for re-download. But what will happen I delete user accounts and choose not to save any folders or files of the soon to be deleted user accound? I don't have a disk to do a clean install and I'm trying to give my super old macbook pro to a friend and I want to make sure the laptop is his and everything of mine is gone. Will erasing free space do that trick?

If it is not installed in HD>Applications folder and installed in a user account then it's gone with the user account. It's that simple.

Creating a new user account and curious log in behavior...

First off I'd just like to apologize if that is not the correct place to be posting this, but after looking around I don't see a perfect fit for this topic anywhere, so I figured here should be okay. Also I want to apologize if this turns out to be a rather lengthy post, I just want to ensure that I supply all info...
Okay, so about a month ago I recognized that my current user account is slowly but surely taking longer and longer to "boot up" after I put in my password and tell it to log in. What usually happens is that I click log in, the background image and taskbar almost immediately pop up but nothing else (finder icons, dock, and the multiple icons in the taskbar which include the airport signal, user name, bluetooth status, battery strength, volume, and my iChat and Adium status) the only things to immediately "activate" in the taskbar are the clock and spotlight.
As of late when I log in something especially strange is happening in that after the 5 or so minutes it takes the dock, rest of taskbar, and finder icons to appear my PB will play the default Apple sound of me emptying trash, rather there is anything actually in the trash or not. It dosen't delete the objects in the trash (if any, as I usually keep it empty), just simply plays the sound. I'm not sure if it playing this sound ties in any with the lagging log in times, I just wanted to mention it as the log in times have slowed down considerably since this sound started.
Bottom line given that there is no way that I know of fixing this problem, I am planning to simply create a new user account. Actually I have already created the new account (by the way, it logs in literally instantaneously, and does not make the strange trash being emptied sound) but was looking for info on how to get all of my files from one account to the other. Unfortunately for me everytime that I install a program and the dialog box pops up asking if you want to install it on all user accounts or just the current one I always click "just the current one" (please don't ask why, as there is seriously no reasoning to this at all...), so is there a way to transfer my current programs from one user account to the other without reinstalling??? It's actually not that many programs I'm talking about here (Shapeshifter, Xounds, XFactor, AIM, Adium, Cocktail, Toast, Popcorn, iPod Rip, and Office), I just figured that if I can simply transfer rather than reinstalling them, it would be a lot easier.
However my 2 primary concerns are my iTunes and iPhoto libraries (3330 songs and 4182 pcitures respectively), considering that I've spent literally hours making countless playlist in iTunes, and countless folders, slideshows, and books in iPhoto, if I was to lose all this it would truly be a mess.
I know I'm probably making a big deal out of this and it's an extremely easy and basic process, please just pardon this still pretty new Mac user and help me out:) Also if anybody else has experienced the log in slow down or strange trash being emptied sound I would be glad to hear your experiences.
Thanks in advance!!!
Mervyn

Hi Mervin,
Bottom line given that there is no way that I know of fixing this problem, I am planning to simply create a new user account.
You can do that (but I wouldn't) this KB article outlines how:
http://docs.info.apple.com/article.html?artnum=155373
Basically you will copy the folders within your old home to replace the folders in the new home. Here is a list of specific folders if you decide to do that but a better solution would be to sort your existing user.
Here where your important data is stored ("~" stands for "Home"):
Your Data in Documents
~/Library/Application Support/AddressBook (copy the whole folder)
~/Library/Application Support/iCal(copy the whole folder)
Also in ~ / Library/ Application Support (copy whatever else you need)
~ /Library/Keychains (copy the whole folder)
~/Library/Mail (copy the whole folder)
~/Library/Preferences/com.apple.mail.plist * This is a very important file which contains all email account settings and general mail preferences.
~ / Library/iTunes (copy the whole folder)
~ / Library/Safari (copy the whole folder)
~ / Library/iMovie (copy the whole folder)
~/ Pictures/iPhoto Library
If you want cookies:
~/Library/Cookies/Cookies.plist
~/Library/Application Support/WebFoundation/HTTPCookies.plist
so is there a way to transfer my current programs from one user account to the other without reinstalling???
As for applications, they should all be in your Application folder(there is only one) and available to ALL users, unless you have put "limitations" or "parental controls" on the account.
Now to the best course of action:
To find the issue affecting your existing user account, follow these steps:
Log back into your normal user account:
1. Navigate to ~(yourhome/library/fonts - drag this folder to the desktop.
      Restart and test your applications.
      If they work start adding the fonts back few at a time.
( Likely suspects are Time RO & Helvetica Fractions, also if you do not use Classic you can trash the classic fonts.)
2. Check Preferences Thoroughly;
      Navigate to ~(yourhome/library/preferences drag this folder to the desktop.
      Restart and test your applications.
      If this works, save the old preferences folder somewhere else or on disk, name it "old prefs" .
** Note: A very important file is the "com.apple.Mail.plist" preference file located in the Preferences folder which contains all email account settings and general mail preferences (hold this one and replace if your problem is not with Mail).
You'll have to go through some of your System Preferences and apps to set the preferences back to how you like them. (Or if you have the time and inclination, "cherry pick" through until you find the problem one or two.)
3. Check Permissions Inside Home Folder
   Navigate to yourhome/library.
   Get Info (Command - i) on folders for apps you are having problems with.
   Open the "Ownership & permissions" disclosure triangle.
   Make sure you are the owner, with "read and write" access.
Click on "apply to all"
   If this is correct, open the "Applications Support" folder and do the same      procedure (Command+I) for the folders with the names of the applications you are      having trouble with.
Note:
The reason to check this is because repairing permissions with Disk Utility doesn't touch permissions inside your home folder.
If the isssue persists navigate to ~/library/caches and drag this folder to the trash, then log out and back or restart. There is no need to replace this folder.
Good luck, let us know.

New User Account and Changing Permissions?

Yesterday I opened a new user account for each of my kids. I moved and/or imported all their stuff to their respective accounts and all seems fine. Except for one folder... The most important one (of course ;o). It has a big red circle saying "..you don't have access".
This work was done while he was still using my account. So I have since brought it back to my desktop and all is fine. Am I correct in assuming I need to change permissions on this before he can access his folder on his account? If so.. I've never done this before. Can somebody please be good enough to walk me through this? I can not lose this file. There are no copies anywhere else. Please help!

There are no copies anywhere else.
This would be good time to make one, before you do anything else!
I have since brought it back to my desktop and all is fine. Am I correct in assuming I need to change permissions on this before he can access his folder on his account?
Rather than trying to change any permissions, my suggestion would be:
1) Log into your own account and move the folder from your Desktop to your Public folder.
2) Log into your son's new account, navigate to the Public folder back on your account
HD>Users>yourname>Public
and drag the folder from there onto the current (your son's) Desktop.
This will COPY the folder into the new account rather than move it, and in doing so will correct all the permissions automatically. If the folder is very large, make sure you have enough free disk space for this copy. You can later delete the original from your own Public folder if you wish.

How to create new user account and delete old one?

Greetings,
we have wanted to change our alias on the discussions group but understand from the frequently asked questions section that,
"Once you create an alias, you cannot make changes to it. If you want to change your alias, you will need to create a new User Account".
However it does not go on to tell us specifically how to now set up a "new User Account". Could someone specify how to do this? And if we do this, how would we then delete the current User Account? Thank you.
Chris

Colleen Von Eckartsberg wrote:
Thanks for the reply.
However I am still confused. I originally thought the "user account" referred to an account specific to the Discussions Forums, not the general "Apple ID" however your email seems to suggest they are one and the same....Please clarify.
If so, however I do not think I am able to change my Apple ID. As I am a mobile me user I am required to us my mobile me address for my apple ID.....and do not think I can have two ID's with the same mobile me address.....
Any additional thoughts are appreciated. Thanks.
Chris
Not with the same Primary address, but you can use your MM address as a secondary one. That is how I have my 2 Apple IDs setup. 1 uses my Dot Mac address and the other uses an ISP address as the Primary with the latter having my Dot Mac address as an alternate address.
Warning, even if you create a new account, you won't be able to use your current ALIAS with the new account.

New User Account and ITunes Library

Hello All;
I added a new user account on my IMac - logs in to ITunes account fine however it won't load new users ITunes Music Library
Any suggestions how to get the new user's Music library to load?
Thanks Mark

just a hunch but might this support article help ?
JGG

The song has been working on our mac for a year and has suddenly stopped working??

For some reason it has stopped i have tried rebooting but it still does not work it has been working for 1 year and now has stopped.

Could be many things, we should start with this...
"Try Disk Utility
1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)
*Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
3. Click the First Aid tab.
4. Select your Mac OS X volume.
5. Click Repair Disk, (not Repair Permissions). Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
(Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)
If perchance you can't find your install Disc, at least try it from the Safe Boot part onward.
If 10.7.0 or later...
Bootup holding CMD+r, or the Option/alt key to boot from the Restore partitirion & use Disk Utility from there to Repair the Disk.

Since upgrading to 11.1 my Itunes freezes in Windows 7 64 bit what can I do to fix this? I have uninstalled and reinstalled and tried a new user account and tried changing my settings

Since upgrading to 11.1 ITunes keeps freezing, I have windows 7 64 bit. I have tried opening in safe mode and creating a new user, I have also uninstalled and reinstalled. What can I do to fix this? Its very frustrating.

Hey pbonnett!
Here is an article that will help you troubleshoot these issues with iTunes on your Windows computer:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
Take care, and thanks for visiting the Apple Support Communities.
-Braden

Hi. I'm getting a message adobe reader could not open the file because its either not a supported file type or because the file has been damaged. Any ideas what to do please? thank you

Does anyone had the same problem?

ednaroddy wrote:
Does anyone had the same problem?
If you search the forum you will find that the same problem is posted multiple times every day.
You will also find that the reply is always the same: see http://helpx.adobe.com/acrobat/kb/pdf-error-1015-11001-update.html

I downloaded acrobat reader dc. after download completed, I could not open many PDF files. Error read: "could not open this file because its either not a supported file or because the file has been damaged". I opened a new user account and moved these fil

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