I forgot my password and can't download itunes on my computer so how would i restore it to factory settings?

Forgotten Password and No itunes?

If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone and use Remote Wipe to erase the contents of your device. If you have been using iCloud to back up, you may be able to restore the most recent backup to reset the passcode after the device has been erased.
You can also wipe the iOS device by installing the FindMyiPhone app on another iOS device and using that app to wipe the device.
Otherwise you need a computer with iTunes and an internet connection

Similar Messages

HT201240 I've forgotten my administrator password and can't download software. can anyone advise how to reset a new password without having the original?

I've forgotten my administrator password and can't download software. can anyone advise how to reset a new password without having the original?

Forgot Your Account Password
For Snow Leopard and earlier
     Mac OS X 10.6- If you forget your administrator password
For Lion/Mountain Lion
    Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
     When the menubar appears select Terminal from the Utilities menu.
     Enter resetpassword at the prompt and press RETURN. Follow
     instructions in the dialog window that will appear.
     Or see Reset a Mac OS X 10.7 Lion Password and
     OS X Lion- Apple ID can be used to reset your user account password.
If you are unable to boot from an installer DVD:
(these will only work on Leopard or earlier)
1. Boot to Safe Mode by restarting and after the chime press and hold down
      the COMMAND-S keys until a black screen with white type appears.
2. At the prompt, type the following commands pressing return after each
      command line:
     /sbin/fsck -yf
     If you do not receive a "Filesystem OK" message then repeat this command
     until you do. If after seven tries you still do not receive a "Filesystem OK"
     message, then the system is corrupted and needs to be reinstalled.
     mount -uw /
     cd /private/var/db/netinfo
     mv local.nidb local.old
     rm ../.AppleSetupDone
     shutdown -r now
The second-to-last command above will cause OS X to think that the operating system is newly installed, and when the new owner starts up the computer it will send him/her to the startup wizard where he/she can start a new user without reinstalling.
This last method does not actually change a password. It simply removes the user accounts and lets you create an initial admin account as if the computer were new out of the box.
Reset Admin Password Using The Terminal
You can reset the password by printing out (or writing down) and carefully following these steps.
First, find the short name of the admin user on the machine. The easiest way of doing this is by looking at what the directory is called in the Users folder.
Now, start in Single-user Mode. It should boot into a command line.
Enter these exact lines. Press RETURN after each.
mount -uw /
ifconfig lo0 up
cd /var/db/netinfo
netinfod -s local
Now you'll need that short name. Enter "passwd", a space, and the short name of the admin. For example, if the admin was rather prosaically called "imadmin", you would enter "passwd imadmin".
The computer will now prompt you to change the password for "lmadmin" (or whatever the short name was). Go ahead and enter a new password.
Now, enter:
sync
reboot
and the machine will reboot. The admin password should now be changed.

I forgot my password and can't get past the lock

I have a WDBBP0010BBK-01 external drive that I have for over 3 yrs. My Dell crashed recently and I did a restore.
i wanted to get some files out of the passport and I forgot my password and can't get past the lock.
Can anyone help me unlock this drive.

Hello,
Without the correct password you are not going to be able to get into the drive. I recommend you try to remember the password or you will have to erase the drive in order to use it again.

HT1212 My husband has forgot his password and can't get into his phone can he do anything.

My husband has forgot his password and can't get into his phone can he do anything.

READ the article from which the statement was posted and follow the instructions provided.

HT201240 i forgot my password, and can't update any software until I reset it...

I forgot my password, and can't update any software until I reset it, but I need my old password to change it. The online help page from apple wasn't helpful, so I'm kinda stuck....what should I do?

Forgot Your Account Password
For Lion, Mountain Lion, or Mavericks
    Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
     When the menubar appears select Terminal from the Utilities menu.
     Enter resetpassword at the prompt and press RETURN. Follow
     instructions in the dialog window that will appear.
     Or see Reset a Mac OS X 10.7 Lion Password, OS X Mountain Lion- Reset a login password,
     and OS X Lion- Apple ID can be used to reset your user account password.
For Snow Leopard and earlier with installer DVD
     Mac OS X 10.6- If you forget your administrator password
For Snow Leopard and earlier without installer DVD
    How to reset your Mac OS X password without an installer disc | MacYourself

New ASUS computer and can't download itunes

I bought a new ASUS computer and can't download itunes. I keep getting an error 2 message and to uninstall itunes and reinstall it. I've done this three times and it doesn't correct the problem. Also, says I need apple support to run it. Don't know what to do since my family has four iphones we'd like to sync.

Thanks for you attn on this topic.
Disabling McAfee didn't help, but I found something that did. There's a web site that has all the older versions of the iTunes software. I tried the one at the top of the list and all went as it should. We're up and running now,
albeit with slightly outdated software.
Thanks,
Luke in Ca
Custom Windows XP
Custom Windows XP

I have an old version of Bonjour and can not download itunes

I am tring to down load Itunes, on my computer that is running window XP, when down load is almost finish it say error that there is an old version of Bonjor on computer and can not download itunes 11.

Hello there korteas63,
I was looking into the issue you are describing and found an article that I think may be helpful for us here. It sounds like we need to remove ALL components of iTunes, and any of its associated services like Bonjour.
First this article will help you remove iTunes and its services, named Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP found here: http://support.apple.com/kb/HT1925
Steps
1. Remove iTunes and related components from the Control Panel
Use the Control Panel to uninstall iTunes and related software components in the following order. Then, restart your computer.
iTunes
QuickTime
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
Important: Uninstalling these components in a different order, or only uninstalling some of these components may have unintended effects.
If you need more detailed steps on removing and these components, refer to the following steps:
2. Verify iTunes and related components are completely uninstalled In most cases removing iTunes and its related components from the Control Panel will remove all supporting files belonging to those programs. In some rare cases those files may be left behind. After following the previous steps, you should confirm that the following files and folders have been removed and if any are left behind, remove them now:
C:\Program Files\Bonjour
C:\Program Files\Common Files\Apple\
C:\Program Files\iTunes\
C:\Program Files\iPod\ Note: Follow the additional steps at the end of this article if you receive the alert "Cannot delete iPodService.exe: It is being used by another person or program" when trying to delete this folder.
C:\Program Files\QuickTime\
C:\Windows\System32\QuickTime
C:\Windows\System32\QuickTimeVR
If you aren't sure how to remove these files, you can follow these detailed steps:
When those steps are completed go ahead and try installing iTunes again. Use this article to troubleshoot installing iTunes if the issue persists, Trouble installing iTunes or QuickTime for Windows from here
http://support.apple.com/kb/HT1926.
Cheers,
Sterling

I have windows Vista and can't download itunes 10.PLEASE HELP!, I have windows Vista and can't download itunes 10.PLEASE HELP!

I have windows Vista and can't download itunes 10.PLEASE HELP!

I also have a 32 bit system. Is it not compatible for that?

Can I download iTunes to any computer? I was told its not compatible to non Apple computers.

Can I download iTunes to any computer? I was told its not compatible to non Apple computers.

iTunes runs on Mac and Windows computers.
Download it here: http://www.apple.com/itunes/download/
tt2

I can not download itunes on my computer

I can not download itunes onto my computer. I used to have it on but it wasn't working so i uninstalled and tried to reinstall and it won't work

Hey nkd1226,
Thanks for the question. I understand you are experiencing issues installing iTunes for Windows. The following article may help to resolve your issue:
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Thanks,
Matt M.

If i create a new alias in my iCloud account, and forgot the password and can´t actually have open the account in any of the devices, how can I recover my password?

If i create a new alias in my iCloud account, and forgot the password and I can´t actually have open the account in any of the devices, how can I recover my password?

Welcome to the Apple Community.
iForgot.com

I forgot my password and ipod will not sync with new computer

I forgot my password and ipod will not sync with new computer

You'll need to connect the iPod Touch to your iTunes library in recovery mode and restore it factory settings. There is no other way.
Here are instructions for getting your iPod touch into recovery mode.
http://support.apple.com/kb/ht1808
B-rock

HT1386 I have downloaded itunes onto the computer. How do I open itunes in Windows 8?

I have downloaded itunes onto the PC. How do I open itunes in Windows 8 to sync my iphone 4?

Hi sharonphilip,
Welcome to the Support Communities!
The article below may be able to help you with this.
Click on the link to see more details and screenshots.
iTunes for Windows doesn't open after upgrading in Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/TS2363
iTunes: Turning on iTunes menus in Windows 8 and 7
http://support.apple.com/kb/HT5610
I hope this information helps ....
Happy Holidays!
- Judy

My iphone 4 no longer connects to the wifi, have restored it to factory settings and nothing., My iphone 4 no longer connects to the wifi, have restored it to factory settings and nothing.

Since yesterday my Iphone 4 does no longer connect to the Wifi. It recognises it, but doesn't connect. It is not the rooter, have checked that. Have restored iphone to factory settings and it still doesn't recognise the wifi connection.
Any suggestions? Is there a solution?Thanks

All Wifi networks. It recognises the name of the networks, then thinks and thinks and doesn't lauch the wifi mode.

HT202860 Forgot administrator password and unable to download applications. I have my Apple ID but it won't work.

I forgot my administrator password and I am unable to download applications now. In particular I am trying to download Adobe Reader at the moment but my Apple ID is not enough, it is requesting another password. Anybody can help? Thank you

Forgot Your Account Password
For Lion, Mountain Lion, or Mavericks
    Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
     When the menubar appears select Terminal from the Utilities menu.
     Enter resetpassword at the prompt and press RETURN. Follow
     instructions in the dialog window that will appear.
     Or see:
       Reset a Mac OS X 10.7 Lion Password
       OS X Mountain Lion- Reset a login password,
       OS X Mavericks- Solve password problems,
       OS X Lion- Apple ID can be used to reset your user account password.

I forgot my password and can't download itunes on my computer so how would i restore it to factory settings?

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