I get a message that says ff is already running but is not responding ,to open a new window, you must close the existing ff process or restart your system, how do i close the existing ff process?

I have windows 7 on dell laptop. I am working on a Word Document and want to go to a diff window for some information. I click on the FF icon on my desktop and get a message that says...FF is already running but is not responding. To open a new window, you must close the existing ff process or restart your system..how do you close the existing ff process?
== This happened ==
Every time Firefox opened
== I got my new dell laptop four weeks ago with window 7 installed

See https://support.mozilla.com/en-US/kb/Firefox+is+already+running+but+is+not+responding

Similar Messages

  • When I try to accessFirefox, I get a message that says Firefox is already running ,but is not responding.To open a new window,you must first close the

    I get this message when I click the icon on the desktop or open a webpage from O.E.

    Make sure that you do not start Firefox with the -no-remote switch appended to the command line.
    * http://kb.mozillazine.org/Opening_a_new_instance_of_Firefox_with_another_profile
    See also:
    * http://kb.mozillazine.org/Profile_in_use
    * [[Firefox is already running but is not responding]]

  • I often get this message. Firefox is already running but is not responding.To open a new window you must first close the excisting Firefox process or restart your system.Thankyou Colin.

    So this message appears mainly if I were changing web sites.Can't carry on until I have cleared everything from screen,gone on to my Thunderbird e-mail then Firefox will load again.I can then just carry on till next time.

    Please look at [[Firefox is already running but is not responding]]
    The initial problem is solved by killing any process firefox.exe, ( & maybe also plugincontainer.exe) Make sure you always close firefox by using the option Firefox Button -> Exit
    You may need to investigate further and clear some of the duplicated files that may exist.

  • I try to launch firefox get the following message "firefox is already running, but is not resonding. to open a new window, you must first close the existing firefox process, or restart your system" firefox is not running and restart doesn't work

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    Download a fresh Firefox copy and save the file to the desktop.
    *Firefox 12.0.x: http://www.mozilla.org/en-US/firefox/all.html
    Uninstall your current Firefox version, if possible.
    *Do NOT remove personal data when you uninstall your current Firefox version, because all profile folders will be removed and you will also lose your personal data like bookmarks and passwords from profiles of other Firefox versions.
    Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
    *It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
    *http://kb.mozillazine.org/Uninstalling_Firefox
    Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.
    *http://kb.mozillazine.org/Profile_folder_-_Firefox
    See also:
    *https://support.mozilla.org/kb/Firefox+is+already+running+but+is+not+responding
    *http://kb.mozillazine.org/Profile_in_use
    *http://kb.mozillazine.org/Recovering_a_missing_profile

  • When i close firefox and then attempt to restart it i get the following message. firefox is alreadt running,but is not responding to open a new window.you must first close the existing firefox process or restart your system.

    i have to restart

    Sounds like Firefox is "hanging at exit". That problem is frequently caused by an Extension or a Plugin. Read all of the following articles.<br /><br />
    #Stop the Firefox process:
    #*[http://kb.mozillazine.org/Kill_application Mozillazine - Kill application]
    #*Windows 7 users click [http://www.techrepublic.com/blog/window-on-windows/reap-the-benefits-of-windows-7s-task-manager/2576 here]
    #*Mac users: http://techheavy.com/2011/02/the-mac-task-manager/
    #Why Firefox may hang:
    #*[http://support.mozilla.com/en-US/kb/Firefox+hangs Firefox hangs] (see Hang at exit)
    #*[http://kb.mozillazine.org/Firefox_hangs Firefox hangs (Mozillazine)] (see Hang at exit and Closing Firefox properly)
    #*[https://support.mozilla.com/en-US/kb/Firefox+is+already+running+but+is+not+responding Firefox is already running but is not responding]
    #Use Firefox Safe Mode to find a problem with an Extension or Plugin:
    #*Don't check anything when entering Safe Mode, just continue
    #*If the problem does not occur in Safe Mode it is probably and Extension or Plugin causing the problem
    #*See:
    #**[[Safe Mode]] and [http://kb.mozillazine.org/Safe_Mode Safe Mode (Mozillazine)]
    #**[http://support.mozilla.com/en-US/kb/Troubleshooting+extensions+and+themes Troubleshooting extensions and themes]
    #**[http://support.mozilla.com/en-US/kb/Troubleshooting+plugins Troubleshooting plugins]
    #**[http://support.mozilla.com/en-US/kb/Basic+Troubleshooting Basic Troubleshooting]
    '''If this reply solves your problem, please click "Solved It" next to this reply when <u>signed-in</u> to the forum.'''
    Not related to your question, but...
    You may need to update some plug-ins. Check your plug-ins and update as necessary:
    *Plug-in check --> http://www.mozilla.org/en-US/plugincheck/
    *Adobe Shockwave for Director Netscape plug-in: [https://support.mozilla.com/en-US/kb/Using%20the%20Shockwave%20plugin%20with%20Firefox#w_installing-shockwave Installing ('''''or Updating''''') the Shockwave plugin with Firefox]
    *Adobe PDF Plug-In For Firefox and Netscape: [https://support.mozilla.com/en-US/kb/Using%20the%20Adobe%20Reader%20plugin%20with%20Firefox#w_installing-and-updating-adobe-reader Installing/Updating Adobe Reader in Firefox]
    *Shockwave Flash (Adobe Flash or Flash): [https://support.mozilla.com/en-US/kb/Managing%20the%20Flash%20plugin#w_updating-flash Updating Flash in Firefox]
    *Next Generation Java Plug-in for Mozilla browsers: [https://support.mozilla.com/en-US/kb/Using%20the%20Java%20plugin%20with%20Firefox#w_installing-or-updating-java Installing or Updating Java in Firefox]

  • I open firefox it keeps saying"Firefox is already running,but not responding.To open a new window,you must first close the existing Firefox process,or restart your system" i tried restart my computer...but it's still keep saying that..pls help me..

    As I stated above, I have to constantly restart my computer because I get a message stating firefox is already running.

    Do you see a firefox.exe in the Task manager if you look there right after you get this error message?
    You do not have to restart the computer, just kill that process.
    This situation may occur if Firefox was not closed correctly or crashed.

  • Firefox is not opening and saying " firefox is alredy running but not responding ,to open a new window you must close the existing fireox process" even though there is no other window open

    this has been happening since i updated i have windows 7 but firefox beta used to work just 3 days ago i had mcafee site advisor but i deleted it its not working every time i click on the icon it displays the above message

    I discovered that when the "Firefox is already running . . . ." message pops up I can fix it by doing the following [note: I get the same message for the Thunderbird e-mail program too] : 1. I open 'TASK MANAGER" and click on the "Processes" tab. 2. Next I scroll down until I see Firefox.exe *32 in the leftmost column (or Thunderbird. exe *32 if the message came up there), highlight that line by clicking on it and then click on the "end process" button on the right side on the bottom. 4. A pop-up window will come up but ignore its message and click on the "end process" button in the pop-up window. The program should then start the next time you click on the icon..
    While that saves the need to restart your PC to fix the problem, I have yet to find any information as to the reasons for those two processes to show up in the first place. I'm running the 64 bit Win 7 Professional and do not know if that has something to do with those two processes running from time to time or not. The message comes up often but not all the time and I haven't been able to pinpoint any action on my part where the message comes up if I do '''X '''or the message never comes up when I do '''Y''' before closing Firefox or Thunderbird.

  • Downloaded firefox, put as default but when i try to open i get a window that says "firefox is already running but is not responding. To open new window close the existing firefox process or restart computer" i restarted but still get message.

    My plug-ins are up to date

    Do you still have the default profile as listed in profiles.ini?
    *http://kb.mozillazine.org/profiles.ini_file
    See:
    * http://kb.mozillazine.org/Recovering_a_missing_profile
    * http://kb.mozillazine.org/Profile_in_use

  • I deleted the profile and firefox4 and then downloaded firefox4 again. But when i click firefox it says Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process,or restart your system.HELP!

    somehow i couldn't get rid of one website called www.searchqu.com/405 set as my homepage... I tried all solutions given to change the homepage but whenever i restarted firefox that homepage used to come automatically.. So, I deleted the profile (even from recycle bin!!) and deleted the firefox and downloaded it again hoping to get my problems fixed (which didn't happen!) because i'm getting dialog box saying- Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system.

    You don't say which operating system you have installed?
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  • I close firefox and try to open it again later, it WON'T and says, "Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system." Firefox isn't running .

    After I turn on my laptop and click on firefox it works fine and it opens THE FIRST TIME. So can you help? i DON'T WANT TO RESTaRT my computer everytime and sometimes have to clsoe firefox b/c I'm typing paper and computer goes slow.

    Sounds like a "hang at exit" problem. There are several possible causes for that error. See:
    * How to stop the running Firefox process
    ** In Task Manager, does firefox.exe show in the '''<u>Processes</u>''' tab?
    ** See: http://kb.mozillazine.org/Kill_application
    * What may cause Firefox to hang at exit
    ** http://support.mozilla.com/en-US/kb/Firefox+hangs (see "Hang at exit" section)
    ** http://kb.mozillazine.org/Firefox_hangs
    ** https://support.mozilla.com/en-US/kb/Firefox+is+already+running+but+is+not+responding
    * You may need to try Firefox Safe Mode
    ** You may need to use '''Safe Mode''' to locate the problem: http://support.mozilla.com/en-US/kb/Safe+Mode
    **Firefox Safe Mode is a diagnostic mode that disables Extensions and some other features of Firefox. If you are using a theme, switch to the DEFAULT theme: Tools > Add-ons > Themes '''<u>before</u>''' starting Safe Mode. When entering Safe Mode, do not check any items on the entry window, just click "Continue in Safe Mode". Test to see if the problem you are experiencing is corrected.
    ** If the problem does not occur in Safe-mode then disable all of your Extensions and Plug-ins and then try to find which is causing it by enabling '''<u>one at a time</u>''' until the problem reappears. '''<u>You MUST close and restart Firefox after EACH change</u>''' via File > Restart Firefox (on Mac: Firefox > Quit). You can use "Disable all add-ons" on the Safe mode start window.
    ** See the following for more information
    *** http://support.mozilla.com/en-US/kb/Troubleshooting+extensions+and+themes
    *** http://support.mozilla.com/en-US/kb/Troubleshooting+plugins
    *** http://support.mozilla.com/en-US/kb/Basic+Troubleshooting

  • Frequently when I open Firefox it says Firefox is already running but is not responding. I have to go to the task manager, find Firefox and close the process before I can get firefox to load.

    Those are all the details I have

    There is an article about this problem see:
    * [[Firefox is already running but is not responding]]

  • When I try to open firefox, I get a message that says, "firefox is already running" and to close it or restart my computer when it is NOT running, so I can't get on the internet through firefox. What is wrong?

    The information box pops up when I click on my desktop icon for firefox as well as if I try to access it in other ways. I have restarted my computer. I have tried removing firefox and redownloading it. No matter what I do, it still gives me a box saying it is already running, but not responding. When I pull up my taks bar, it is not running! I can't close it as the box suggests because it is not open to do it. I just keep getting a box saying it is already running no matter what I try to do, even though it is not running.

    I have tried everything I could to fix this, but some things require actually being on Firefox, and since I cannot get on, I cannot click on the tabs to do it. I have even totally uninstalled firefox, and that has not fixed this. I still get the same message that firefox is running and I need to close it or restart (which I have also tried dozens of times). I have removed things like Java, and that has not helped either. If I cannot even get on line in firefox, how can I fix this. I am not crazy about using internet explorer, but right now, it is my only option. I even tried to start in safe mode, and the same message box pops up!

  • When i go to sign on it says firefox is already running, but is not responding and to close exisiting FF process or restart system. Have used FF for years with no problems?

    I have been using FF to acess the web for years but recently (within the last few days) I get the above message. I have deleted the ff I was using and downloaded the 3.6 again but continue to get the same message

    Hopefully this support article is what you need:
    https://support.mozilla.com/en-US/kb/Firefox+is+already+running+but+is+not+responding

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  • When I want to open the Firefox after closing it, It says "Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system".

    So, I always have to go to the Task Manager and end the process. Why does it happen? How can I fix it? Thanks a lot.

    See "Hang at exit":
    * http://kb.mozillazine.org/Firefox_hangs
    * [[Firefox hangs]]

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