I got a macbook pro in august 2011 and don't know how to upgrade to lion, supposed to be free

Hey all-
I bought my macbook pro in August 2011, about three days before OS x Lion came out. I was told I would be getting a free copy of lion, but didn't know how to get it. Any help on how to get it?! I know it's a little late, but this was something I paid for and should get.

start here
http://www.apple.com/osx/uptodate/

Similar Messages

  • I just got a new pc running windows 7 and don't know how to transfer my itunes library from my old computer using windows xp

    i just got a new pc running windows 7 and cannot get my i tunes library from my old windows xp i have an ipad,ipod nano .ipod touch ,will any of these do it? My library is one i downloaded from cds not purchased thanks'

    Iv just got a macbook pro today, and I don't know how to transfer my itunes library from my imac..
    the simplest way, assuming all your media files are in the default location, would be to connect the two Macs with a firewire cable, boot the source Mac in Target Disk Mode, and copy the entire iTunes folder (not just the iTunes music folder) from <MacintoshHD>/users/yourname/music on the source to <MacintoshHD>/users/yourname/music on the target (overwriting the iTunes folder in place there).
    My sister is having my old imac, so I also need to then clear the itunes on the imac for her.
    just a create a new admin user account for her on the iMac.

  • I got my Macbook Pro 17inch (early 2011) back from Apple (they had to replace the logic board) and now my microphone is not working

    I got my Macbook Pro 17inch (early 2011) back from Apple (they had to replace the logic board) 3 days ago, I had a terrible experience as the genious who gave me my solid state disk for safekeeping lost my disk's brackets thus I had to wait 2 more hours until they find one after 10 days of waiting for the repair. I noticed some weird sounds, like somehting is moving with the mac 1-2 times, even if I have no mechanical parts other than the fans, but my real issue at the moment is that my microphone is not working. I can see the mic in the System Info however and in Audio Midi Setup. In the Audio Midi Setup I see that the master chanel is turned off and I can't turn in on. Ch 1 and 2 are on full. I also noticed the first seconds after the comp. boots the blue bar goes to the middle in the System Preferences -> Sound -> Input. Any ideas what to do or try? I do not want to go back to the apple store as it is 50 minutes away from here and I need my laptop as a computer science student. Everything else is working perfectly.

    You need to call both the store that did the repair and Apple directly, warranty service or Apple care, and report this problem with both of them and get a ticket number of some kind (some kind of verification number) that the unit just came back from major service with this problem and that you want it fixed when you can lose the use of it, which is not right now.
    Without doing something like that they could easily say it is damage not covered under the normal warranty.
    God knows what the repair center did and did not do to it while it was there.
    And depending on when you actually bought it the warranty could run out in the mean time.

  • HT201343 I bought my macbook pro on August 2011 at an apple store, with the Intel i7. However mirrorring in not working with two of my Apple TVs. These Apple TVs are 2nd and third generation loaded with the latest software. Can someone help?

    I bought my macbook pro on August 2011 at an apple store, with the Intel i7. However mirrorring in not working with two of my Apple TVs. These Apple TVs are 2nd and 3rd generation loaded with the latest software. I can succesfully transmit from my itunes on my Macbook pro to both Apple TVs, but I can not see the airplay icon on the taskbar. Can someone help?

    About AirPlay and Airplay Mirroring
    AirPlay Mirroring requires a second-generation Apple TV or later, and is supported on the following Mac models: iMac (Mid 2011 or newer), Mac mini (Mid 2011 or newer), MacBook Air (Mid 2011 or newer), and MacBook Pro (Early 2011 or newer). For non-qualifying Macs you can try using Air Parrot.
    Several Apple Articles Regarding AirPlay
    Apple TV (2nd and 3rd gen)- How to use AirPlay Mirroring
    How to set up and configure AirPort Express for AirPlay and iTunes
    About AirPlay Mirroring in OS X Mountain Lion
    iTunes 10- About playing music with AirPlay
    Troubleshooting AirPlay and AirPlay Mirroring
    Using AirPlay

  • I bought a Macbook Pro in August 2011, so it has been only 16 months up to now. However, its logic board is broken now. Can I ask 1) where can I buy this mainboard?, and 2) how much does it cost?. Thank you

    I bought a Macbook Pro in August 2011, so it has been only 16 months up to now. However, its logic board is broken now. I want to ask 1) where can I buy this mainboard?, and 2) how much does it cost?. Thank you

    This is one instance where you'll curse yourself for not having bought the AppleCare Warranty extension and gotten the board for free.
    Anyway, get your model number handy and go look up the parts in www.powerbookmedic.com or www.ifixit.com amongst other places. They've also have videos or photo pictorials on how to do the replacement. Not altogether trivial, be sure to spread the adequate amount of thermal paste on the CPU and GPU, else you'll fry the new board in short order again.

  • What is the max memory allowed on a macbook pro 15" (late 2011), and what speed is the max speed allowed?

    Hello,
    I own a Macbook Pro 15" (late 2011) and I would like to upgrade the memory. I want to go with two 8gb sticks but if the motherboard only supports 8gb then I will have to stick with 8gb. Also, the ram that I have in currently, which is the 4gb that came with the mac, is 1333 Mz. Would I be able to upgrade to 1600 Mz on this laptop?

    Max is 16 GBs. Do not attempt to use memory with specs that differ from those required by your hardware.
    Maximum Memory
    16 GB (Actual) 8 GB (Apple)
    Memory Slots
    2 - 204-pin PC-10600 (1333 MHz) DDR3 SO-DIMM

  • Hello THIS IS RAZA I GOT A MACBOOK PRO I HAVE A PROBLEM. PROBLEM IS how to solve this problem i have uploaded in .... all the time few days later on i face this problem in safari..... anyone can help me please.....thanks Screen Shot 2015-03-21 at 10.

    Hello
    THIS IS RAZA
    I GOT A MACBOOK PRO
    I HAVE A PROBLEM. PROBLEM IS how to solve this problem i have uploaded in .... all the time few days later on i face this problem in safari..... anyone can help me please.....thanks

    This is a scam. Do not phone these people, at best they will charge you for unnecessary 'cleaning' and at worst they will gain access to your Mac and steal your data. You've probably managed to install some 'adware' which is producing this fake warning. 'Adwaremedic' should remove it and is safe to use - please see
    http://www.adwaremedic.com/index.php

  • I just got my macbook pro a week ago and i was told that i will get the os x lion a week ago i was told that i can get it for free, is this true and if so how do i get it

    i just got my macbook pro a week ago and i was told that i will get the lion for free, if this is true, then how do i get it.

    Hi,
    Not that's not normal and is one of the Problems I was having before Restoring as New...
    Just make sure you Sync ALL your important Info... Contacts... Music... Etc... to your Computer...
    and then do a Restore as New...
    i was a bit reluctant at First, because I hadn't done it before... But it was So Easy and am Really Glad I did...
    Cheers,
    Here's Another Useful Link:
    http://www.apple.com/support/iphone/

  • I just got a MacBook Pro for graduation yesterday and when I open it, it asks for a password, and I can't remember the password. What do I do?

    I just got this MacBook Pro yesterday for graduation, and I made a password for whenever I open the computer, and I can't remember the password for the life of me. Is there any way I can get on another way so I can change it to something I can remember? Please and thank you :)

    See #6 reset users permissions/password
    ..Step by Step to fix your Mac

  • HT204032 I purchased my Macbook Pro in November 2011 and just installed mountain lion but do not have the power nap option.. anyone know why?

    I purchased my Macbook Pro in November 2011 and just installed mountain lion but do not have the power nap option.. anyone know why?

    It is for the MacBook with built in flash storage.
    http://www.apple.com/osx/whats-new/features.html#powernap
    4. Power Nap requires a Mac notebook with built-in flash storage. May require a firmware update.

  • I have a macbook pro md318 late 2011 i want to know can i change hard drive from 500GB to 2TB????

    i have a macbook pro md318 late 2011 i want to know can i change hard drive from 500GB to 2TB????

    Tbh,  I really wouldn't bother.
    I may get shot down here, but I like having storage centralised, backed up etc, so I would use the internal storage for the day to day stuff, and anything more dated, and large, then dump it on an external, with backup.
    I've heard some horror stories about larger capacity drives getting over hot, and failing in some machines. Not macs particularly though.

  • I just got a macbook pro as a gift and i wanted to upgrade to mountain lion for free but i don't know where the laptop was brought? can anyone help me?

    I just got a macbook pro as a gift and i wanted to upgrade to mountain lion for free but i don't know where the laptop was brought? can anyone help me?

    No one here would have any information as to where the MacBook Pro was purchased.
    Contact the person who gifted the Mac.
    Apple - See if you qualify for a free OS X Mountain Lion upgrade.

  • I bought a MacBook Pro in September 2011 and it has never worked well.

    I bought a MacBook Pro in September, 2011 and it has never worked well.  Are there known issues with this machine?  It just stops responding, usually for 3 minutes (especially when I'm working in iPhoto or Contacts).  I regret buying this machine.  I wish I could just go back to my previous MacBook Pro.  Any chance Apple will just exchange this for me without it costing me my other arm & leg? 

    Please read this whole message before doing anything.
    This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
    The purpose of this exercise is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login. Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. The instructions provided by Apple are as follows:
    Be sure your Mac is shut down.
    Press the power button.
    Immediately after you hear the startup tone, hold the Shift key. The Shift key should be held as soon as possible after the startup tone, but not before the tone.
    Release the Shift key when you see the gray Apple icon and the progress indicator (looks like a spinning gear).
    Note: If FileVault is enabled under Mac OS X 10.7 or later, you can’t boot in safe mode.
    Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    Test while in safe mode. Same problem(s)?
    After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test.

  • I want to talk to someone to be able to buy an apple macbook pro from a store and want to know if in stock

    I want to talk to someone from a local Apple store to be able to buy an apple macbook pro from a store and want to know if in stock before I make a long journey in. How do I do that? It seems Apple is very unfriendly? please help

    Just look up the store you want to go to and give them a call
    http://www.apple.com/uk/retail/
    Also, looking at the Dispatch & Deliver section - http://store.apple.com/uk/help/shipping_delivery
    it looks like UK stores simply do not offer the option of ordering online and picking up at your local store.
    Note that in the US web site, the equivalent page has a Personal Pickup section, which simply appears to not be an option in the UK?

  • I got a new computer and don't know how to get music from ipod touch to itunes library

    I recently got a new computer and don't know how to get music from my ipod touch to show on my itunes library. 

    You need to transfer the iTunes folder from the old computer to the new one.
    iTunes: How to move your music to a new computer (Mac or Windows):
      http://support.apple.com/kb/HT4527

Maybe you are looking for