I got an itunes card cant read letters apple sent me a form in the email was no form just a link that brought me to support page i wasted 25$ for this card i just want anotheer code

i got an itunes card and i cant read the letter i wasted 25$ for nothing since i cant use it i called customer support they said they sent me a form in my email to fill out there was no form in my email to fill out just a bunch of links that brought me to the main screen in the support page ive went all throughout the support page and cant seem to find this form or something that will help me all i want is a new code so i can use this card can you please just send me a new 25$ code

See:
iTunes Store: Invalid, inactive, or illegible codes

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