I got robbed in Aruba and they stole my daughters iphone. Need help locating it. I went on line and icloud states device is off line.
I went to Aruba on vacation and they stole all my stuff including my daughters iphone. I went to icloud but it states all devices are off line. Can you please help.
iCloud (http://icloud.com on a computer or Find My iPhone on another device) are the only way that you might be able to try and locate it. What iOS version was on it ? If it was on iOS 7 then they won't be able to reset it without your password.
I assume that you've reported it to the police (?). You should also contact your carrier and change your iTunes account password, your email account passwords, and any passwords that you'd stored on websites/emails/notes etc.
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Sign in purchase download and follow install processes to upgrade to 10.8 Mountain Lion.
OH and to be safe BEFORE you install backup your current system to an external drive ! -
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Just got a new computer, and I want my songs off my iPod and onto my iTunes
So, I just got my new computer, and I have about 400 songs on my new iTunes. However, on my iPod, I have around 3,000. Some of the songs, however, I no longer have the cds for. I really don't feel like buying or tracking down ALL of those songs again. Is there a way I can get the songs off my iPod and onto my new iTunes? And no, I'm not trying to give all these songs to my friends or anything, I'm just trying to keep them all! If I could get an answer soon, that would be great!!!!
Thanks!Connect your iPod to your new computer. If it is set to update automatically you'll get a message that it is linked to a different library and asking if you want to link to this one and replace all your songs etc, press "Cancel". Pressing "Erase and Sync" will irretrievably remove all the songs from your iPod. When your iPod appears in the iTunes source list change the update setting to manual, that will let you use our iPod without the risk of accidentally erasing it. Check the "manually manage music and videos" box in Summary then press the Apply button. Also when using most of the utilities listed below your iPod needs to be enabled for disc use, changing to manual update will do this by default: Managing content manually on iPod
Once you are safely connected there are a few things you can do to restore your iTunes from the iPod.
The transfer of content sources such as songs imported from CD is designed by default to be one way from iTunes to iPod. However there are a number of third party utilities that you can use to retrieve the music files and playlists from your iPod. You'll find that they have varying degrees of functionality and some will transfer movies, videos, photos, podcasts and games as well. Have a look at the web pages and documentation, this is just a small selection of what's available, they are generally quite straightforward. You can read reviews and comparisons of some of them here:
Wired News - Rescue Your Stranded Tunes
Comparison of iPod managers
TuneJack Windows Only
iPod2PC Windows Only
iGadget Windows Only
iDump Windows Only
SharePod Windows Only
iPodRip Mac & Windows
YamiPod Mac and Windows
Music Rescue Mac & Windows
iPodCopy Mac and Windows
iRepo Mac & Windows (iPhone and iPod Touch compatible)
iPod Access Mac & Windows (iPhone and iPod Touch compatible)
If you have any iTunes Music Store purchases the transfer of purchased content from the iPod to authorised computers was introduced with iTunes 7. You'll find details in this article: Copying iTunes Store purchases from your iPod or iPhone to a computer
There's also a manual method of copying songs from your iPod to a Mac or PC. The procedure is a bit involved and won't recover playlists but if you're interested it's available on page 2 at this link: Copying Content from your iPod to your Computer - The Definitive Guide
Whichever of these retrieval methods you choose, keep your iPod in manual mode until you have reloaded your iTunes and you are happy with your playlists etc then it will be safe to return it auto-sync. I would also advise that you get yourself an external hard drive and back your stuff up, relying on an iPod as your sole backup is not a good idea and external drives are comparatively inexpensive these days, you can get loads of storage for a reasonable outlay. -
I was doing the latest update to my iphone4. when it got to exporting files it gave me error 3194, can anyone help?
Error -1 is not mentioned in this article about error messages during a restore process: http://support.apple.com/kb/TS3694
This one comes close:
The device could not be restored. An internal error occurred, or Error 3200: This indicates a network-connectivity or traffic issue. If you see this error, wait an hour or more and try again.
You may also check your security software settings, to make sure that iTunes can contact Apple servers during this process: iTunes for Windows: Troubleshooting security software issues -
I need help with my iphone. For some reason is off completely and refusing to come on. I believe is not charging problem, because it was charge before that happen.
You have posted under MacBook Pro.
I have asked the administrators to relocate this post to the iPhone section where it is more likely to get a helpful response. -
HT204053 can i use one apple id for apps store 2 devises and icloud every device own id
Can i use one AppleID for apps store on 2 devises and for iCloud every device owne ID
To clarify, we share an iPad (original iOS 5.1.1).
When I use it, I would like to use my individual AppleID that I use for store purchases so I get MY iMessages on both my phone and the iPad.
It seems to work when I use the iCloud Apple ID (meaning iMessages come through on both units) but when I try to set them both up using my store Apple ID, it doesn't work.
Help?!?! -
I just got a Mac book pro 13 ... I need to remove my husbands cell number from this device but dont know how
Are you sharing the same iCloud account as your daughter? If so, that would explain why your contacts are merged. To fix this, you would need to migrate her device(s) to her own iCloud account. After doing so, you could then delete her contacts from your Mac without effecting the contacts on her device(s).
As far as messages, do you have your own iPhone? -
my iTunes detects photos on my iPhone and it's taking up almost 4 GB, but there are no photos on my iPhone…. need help
This means you have 4Gb of photos in your trash.
Go to Photos - recently deleted (an option in the same menu as "camera roll" and "photo stream") and finally delete the photos.
The 4Gb of space will then be cleared. -
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Today I came back from a little out of town vacation for about 5 days. My iPad was robbed as was all my money a bunch of jewelry and much more. The police can't help me find the iPad, they said I have to go on iCloud.com and do everything from there. I went to the website and I accidently hit Remote Wipe, without warning the thing is now going to wipe my iPad 2 which I got about 2 months ago. If it gets wiped there's no way to trace it. What the f*ck do I do now? I am going to lose my new iPad because of an accidental click. I want to complain especially because of the fact that it doesn't warn you about anything that happens once you do the "Remote Wipe."
These links may be helpful.
How to Track and Report Stolen iPad
http://www.ipadastic.com/tutorials/how-to-track-and-report-stolen-ipad
Reporting a lost or stolen Apple product
http://support.apple.com/kb/ht2526
Report Stolen iPad Tips and iPad Theft Prevention
http://www.stolen-property.com/report-stolen-ipad.php
How to recover a lost or stolen iPad
http://ipadhelp.com/ipad-help/how-to-recover-a-lost-or-stolen-ipad/
How to Find a Stolen iPad
http://www.ehow.com/how_7586429_stolen-ipad.html
Apple Product Lost or Stolen
http://sites.google.com/site/appleclubfhs/support/advice-and-articles/lost-or-st olen
Oops! iForgot My New iPad On the Plane; Now What?
http://online.wsj.com/article/SB10001424052702303459004577362194012634000.html
If you don't know you lost/stolen iPad's serial number, use the instructions below.
How to Find Your iPad Serial Number
http://www.ipadastic.com/tutorials/how-to-find-your-ipad-serial-number
Cheers, Tom -
. Can pictures get on your icloud other ways? Can something be put on there by someone other than yourself, liked public wifi or hacked? Got a big problem with some **** on an iPod and I am to knowledgeble about the ipod...thanks
You're not confusing this with a shared Photo Stream...?
Because the short answer is no, photos don't appear unless they were put there by someone with your Apple ID credentials. To rule out that possibility, change your Apple ID password by carefully following all these instructions:
iCloud: Change your iCloud account password
If you decide to change your password, and you also want to change your Apple ID, I recommend you do not concurrently change your Apple ID until sufficient time has passed and you are confident the password change has been effected on all your iOS devices. 24 hours ought to be more than enough.
It is not necessary to change your Apple ID unless it is an email address you no longer wish to use. -
last friday night my iphone5 hold up with two bud guys.. how can i block it so they connot used anymore my phone plss help me apple..i have a serial number here ti keep it so i thonk it can used i bought my iphone in japan.. THIS ISMY SERIAL NUMBER HELP ME PLSS APPLE ( serial nu.F1*****TWG ) iphone 5 32GB plss help me to block it right now.. godbless..
<edited by host>Hello Renvin29,
It sounds like you need to disable your iPhone remotely. I'm sorry to hear about your phone! The only way to do this with is Apple services is if you had Find my iPhone enabled. You have 2 options:
You can use this article to put the phone into Lost Mode and preserve your data on it, but prevent access to it:
iCloud: Use Lost Mode
http://support.apple.com/kb/PH2700
Or you can just erase it remotely outright:
iCloud: Erase your device
http://support.apple.com/kb/PH2701
You should also take a look at this article for additional info on what to do about this situation:
If your iPhone, iPad, or iPod touch is lost or stolen
http://support.apple.com/kb/HT5668
Thank you for using Apple Support Communities.
Take care,
Sterling -
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