I had downloaded "free ride games" and it automatically put a "CONDUIT ENGINE" on my computer and now every time I use anything on my computer its on desk top and I CAN'T get rid of it HELP PLEASE and Thank You

i can't get rid of this "conduit engine" on my desk top and it is driving me nuts........................please help

Hello Dave69X, try with ClamXav : http://www.clamxav.com/download.php
thank you

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When my itunes was updating our kid cacelled it and now i have no tiunes at all how can i get my itunes back HELP PLEASE ?

Hi when i was updating my itunes on my laptop our kid cacelled it and now i have no itunes any where .how can i get my itunes back HELP PLEASE ?

Try updating your iTunes using an iTunesSetup.exe (or iTunes64Setup.exe) installer file downloaded from the Apple website:
http://www.apple.com/itunes/download/

Apple Wireless Keyboard - Shift + 'r' key not working. It doesn't capitalise the letter. Can someone help please. Thank you.

Hi all,
I am having some problem with the Apple Wireless Keyboard. It has not problem connecting to both my iPad mini / iPhone 4S.
The problem comes when I start to type with it. All the keys are functioning will, except when I am trying to capitalise the letter 'r'.
I tried using Shift + r. It doesn't work, regardless whether I use the left or right Shift key.
Any someone help please. Thank you.

If your Macbook is less than a year old, it is under warranty. A repair of of a problem of this kind would be free. So, if you have a warranty, have the problem fixed by Apple.
If your Macbook is more than one year old, please tell us what operating system you are running, and any other information that would help understand what is going on.
If you do get the keyboard to work for a short time, long enough to post back, please unlock the "caps lock" button.

I have a mac book pro running Lion 10.7.4 and every time I use Google Earth The computer crashes by lowering a black curtain and then asking me to hold the power button down until it closes and press the power button again to restart it. Can I fix this?

I have a mac book pro running Lion 10.7.4 and every time I use Google Earth The computer crashes by lowering a black curtain and then asking me to hold the power button down until it closes and press the power button again to restart it. Can I fix this? It bugs me when I'm looking at real estate.

I really don't have an answer for that one. I guess that while trying to get things working correctly, I would use the most basic monitor I had which in your case would be the Eizon using the Thunderbolt port and adaptor.
When you boot into Safe Mode the startup is quite slow, but you should get the Apple logo and then the spinning gear below it (release the SHIFT key when it appears.) Then after a little more time you should see a gray progress bar appear below the spinning gear. When that disappears the computer will startup to a login screen.

HT4623 My iPad 2 has no " software update " when I go to settings/general. How can I get iOS 5 in this case ? Thank you.

My iPad 2 has no " software update " when I go to settings/general. How can I get iOS 5 in this case ? Thank you.
<E-mail Edited by Host>

The option to update without the computer (Over the air) was made available with iOS 5. If your iDevice is using a version of iOS lower than 5, you will need to use iTunes on your syncing computer to perform the upgrade. Use the Apple link below as a guide for the upgrade.
http://support.apple.com/kb/HT4972
Also read the instructions from the section entitled "Update your device using iTunes" at the link below.
http://support.apple.com/kb/HT4623

I dont have a credit card and i just putted an itunes gift card ,i have 10$ now but i cant use it without credit card

i dont have a credit card and i just putted an itunes gift card ,i have 10$ now but i cant use it without credit card HELP !

Create a NEW account/ID for her using these instructions. Make sure you follow the instructions. Many do not and if you do not you will not get the None option. You must use an email address that you have not used with Apple before. Make sure you specify a birthdate that results in being at least 13 years old
Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
More details of how:
http://ipadhelp.com/ipad-help-tips-tricks/how-to-get-free-apps-from-the-app-stor e-without-a-credit-card/

I recebtly bought an app (FIFA 12) now every time i play a match after the match it does not save an just goes to the home page without warning and i have to start all over again and no i did not press the home button. plz help

i recebtly bought an app (FIFA 12) now every time i play a match after the match it does not save an just goes to the home page without warning and i have to start all over again and no i did not press the home button. plz help

You can't gift it, gifting can only be done from within the store, not from within your library.
Puchases are considered final but you can try the 'report a problem' link to contact iTunes Support and see if they will refund or credit you : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

My past and future appointments have disappeared from my iPhone calendar, but they are still synced to my iPad. How can I get them back on the iPhone? Thank you

My past and future appointments have disappeared from my iPhone calendar, but they are still synced to my iPad. How can I get them back on the iPhone? Thank you

Go into the iCloud settings and make sure the calendar sync is on

HT4623 I. Tried many time to install my apple to update software but can't fix I need your help please and Thanks.

How i fix and software update i was tried but cant i need your help please and thanks.

"but cant"
That doesnt tell us anything useful. You need to post EXACTLY what you did and EXACTLY what happened, including any error messages.

I recently had an update on my computer. Now every time I shut the lid of my computer, all of my webpages close. My computer never used to do that. Has anyone had this problem before, and if so, how did you fix it?

Hello,
I have a MacBook Pro. I had not done any updates on my computer for a long time, but recently I allowed my computer to do one of the updates it had been asking me to do for a long time. Now whenever I shut the lid of my computer, all of my open webpages that I was using close. So the next time I go to use my computer, none of my webpages are available and I have to reopen everything! My computer never used to do that. I am wondering what I need to do to stop my computer from automatically shutting down all of my webpages whenever I close the lid of my computer.
Thanks,
cmk

gemsmobiletans wrote:
my phone does not have software update option on it.
If you have iOS 4... See Here...
http://support.apple.com/kb/HT4972
OR...
Connect to iTunes on the computer you usually Sync with and “ Check for Updates “...
If an Update Appears Install it... if not... you are up to date for your particular Device...
See the Using iTunes Section Here...
How to update your iPhone, iPad, or iPod touch
Make sure you have the Latest Version of iTunes Installed
iTunes free download from www.itunes.com/download
Note:
The Current iOS for the iPhone 4s is iOS 7.

I installed the updated iphoto 11 software and now every time I use it my computer shuts down. Please help

I bought iphoto 11 for my mac book pro. I already had an older version of iphoto. Every time I use iphoto 11 is turns my computer off abruptly. Please advise. Thank you.

Do you get this type of screen:
If so boot into Safe Mode, Mac OS X: Starting up in Safe Mode, and try launching iPhoto again. If that's successful reboot normally and try iPhoto again.
If the window isn't as shown above as a quick test try this: Try the following:
1 - delete the iPhoto preference file, com.apple.iPhoto.plist, that resides in your
User/Home/Library/ Preferences folder.
2 - delete iPhoto's cache file, Cache.db, that is located in your
User/Home/Library/Caches/com.apple.iPhoto folder (Snow Leopard and Earlier).
or with Mt. Lion from the User/Library/Containers/com.apple.iPhoto/
Data/Library/Caches/com.apple.iPhoto folder
3 - launch iPhoto and try again.
NOTE 1: If you're moved your library from its default location in your Home/Pictures folder you will have to point iPhoto to its new location when you next open iPhoto by holding down the Option key when launching iPhoto. You'll also have to reset the iPhoto's various preferences.
NOTE 2: In Lion and Mountain Lion the Library folder is now invisible. To make it permanently visible enter the following in the Terminal application window: chflags nohidden ~/Library and hit the Enter button - 10.7: Un-hide the User Library folder.
OT

Can't get added to google HELP please

I have submited my URL to Google both my imac and my forwarding url
I have edited the html and had my .mac address verified
It has been two weeks still no action on Google. Why?
I was not able to get my forwarding url verified (does this matter)
404 error I think
What else should I do. Should I use a different server to host my domain?
Thanks in advance for the advice
http://web.mac.com/muddr
http://www.ornamentalstone.ca
imac 24" Mac OS X (10.4.8)
imac 24" Mac OS X (10.4.8)

Here are some more details on how to get your site listed more/better/faster:
1. Go to http://www.google.com/addurl/?continue=/addurl and submit your URL.
Submit both yourdomain.com (if you have one) and http://web.mac.com/yourusername
FYI, if you use forwarding on yourdomain.com, Google will be happier/more likely to index your mac.com addresses, since that is where your actual pages and content reside. No way around this.
2. Submit your site (either URL) to http://www.iwebusersites.com
I recommend giving Will your mac.com URL - I have found through some personal research that this is THE KEY to getting iWeb/.Mac sites indexed! I have checked google stats on my many sites created in iWeb and hosted on Mac.com. The ones that I submitted as http://web.mac.com/varkgirl are indexed thoroughly, others (for example, one of my recent creations, http://www.affordabledigitalphotography.com) which I gave to Will in the format of mydomain.com instead are NOT indexed!!! (YET)
3. Get other people you know to post links to your site, and you should include your url when you post in bulletin boards/forums, etc (such as this one).
The more places your links are, the more likely Google is to find you.
Again, I believe the Mac.com URL is the way to go. Again, from my Google index stats, pages on my http://www.aardvarkland.com site which I frequently post on this board (specific iWeb tip pages for example) where I (or others) post the exact URL rather than my aardvarkland.com URL are indexed, other pages that have not been posted here are not.
4. Add Meta tags to your pages.
Get MassReplaceIt
http://www.hexmonkeysoftware.com
Here's a page on how to use it:
http://web.mac.com/will.englefield/iWeb/WillG4PB/MRI.html
Tell it to search for
</head>
Replace with
<meta name="description" content="insert description of your site"><meta name="keywords" content="keywords for your site separated by commas"></head>
You can also give your pages more descriptive titles by changing what it says between <title> and </title>
5. This is a big one: Check the text on your page - perhaps it is being converted to images.
Make sure you use a web safe font, put text in text boxes, not shape boxes, and don't add effects (shadows, etc) to the text or text boxes. This way Google has something to search on your pages.
6. Create a sitemap and submit it to Google
https://www.google.com/webmasters/sitemaps/docs/en/about.html
in conjunction with this
http://www.sitemapdoc.com/Default.aspx
There are instructions for doing this all over the forum if you do a search for "google sitemap" or something like that.
7. Wait patiently. It takes time :)

New ipad3, just getting started, trying to get on facetime but when I try to set up a message appears saying my email address is already in use. I am now stuck and I can't get any further! Help please!

New ipad3,just getting started,trying to get on FaceTime but when I try to set up a message appears saying my email address is already in use. I can not get any further, help please

Millietrixie-
Are you trying to call yourself to test FaceTime? If so, you must have a second E-Mail address registered with your Apple ID. In other words, there must be a different E-Mail address on each unit.
Fred

Can not get pass opening screen, help please!!

First off, when I tried to turn of my emac earlier this evening it took a few tries. Then when I went to turn it back on, it got to the opening white screen, with the grey apple in the middle but would not go any further. I tried a few more times, with the same results, white screen, grey apple, no farther.
Any help will be much appreciated, I thank you in advance!!

You can also try to Start Up in Safe Mode, with one important warning: once it gets to the gray screen / Apple logo stage, walk away and leave it be for at least a half hour! When a Mac shuts down improperly (power failure, errors on shutdown, multiple force restarts before completing startup), on next start it will attempt to run a faceless variant of the Repair Disk utility in the background. Depending on the size of the hard drive, the amount stored on it, the processor speed, and the amount if any of damage detected, this can take anywhere from 5 minutes to over 30 minutes. If the process is interrupted and the Mac restarted or shut down, then it tries again from the beginning on the next start. This can obviously put you in a vicious loop if you're not aware of what it's trying to do.
Since the Safe Mode disc repair is faceless, you don't get any immediate feedback as to any errors being turned up. It's better to follow cosmichobo's advice and use the OS X Install disc to run Disk Utility from the Installer menu; that will let you see what's going on. Note that if any errors are reported repaired by Disk Utility/Repair Disk, you should immediately run it again --- it's possible for one disc error to mask others.
Another option would be to boot the Mac into single user mode and use the Unix file system check utility fsck (if you're not adverse to using the Unix command line prompt). Refer to Using Disk Utility and fsck for detailed instructions.

Itunes is not picking up the library on my external hard drive although I have mapped the drive in preferences? Can anyone help please? Thank you.

Hi,
I have been rebuilding our iTunes library on a external hard drive, no problems to start with. The pc crashed the other day and I lost some of the files.
I can see the music files on the external hard drive, but I haven't been able to get iTunes to pick them up as being the library despite following the instructions to map the drive under 'preferences' in iTunes. I have added new songs, these are being saved in the folder on the external hard drive and are showing in the library pane on iTunes, any suggestions how I can get the other files to show in the library? Would be very grateful for any help! Thank you.

The fix for the exclamation marks is: Adobe Lightroom - Find moved or missing files and folders
The proper way to use backups is to restore the photos to their original location, but you probably don't want to do that as you said your old hard disk was almost full. Thus, the solution given above will solve the problem.

I had downloaded "free ride games" and it automatically put a "CONDUIT ENGINE" on my computer and now every time I use anything on my computer its on desk top and I CAN'T get rid of it HELP PLEASE and Thank You

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