I had just put the finishing touches on my 36 minute documentatary when I got an error message that the external 1TB HD I was using to store the project had been ejected improperly (must have shaken a cord). The result is that the project would not load

I had just put the finishing touches on my 36 minute documentatary when I got an error message that the external 1TB HD I was using to store the project had been ejected improperly (must have shaken a cord). The result is that the project would not load in the edit Projects window. I can see the file in the finder window and it will launch iMovie but the file itself will not load in the projects window.
I have contacted apple support and they tried to do a few things... to no available.
With my limited knowledge of file structures I assume that the header file must be corrupt.
Is there a 3rd party utility that can decompile and fix the file structure so it will load properly. I've been working on this project since june and would hate to have to redo the whole thing again.

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I have an old (first generation) iMac that I still use sometimes for the applications that are on it. I was using it yesterday and unfortunately had a power cut. I went to turn it on today, and nothing at all happens. It's as though no power is getting to

I have an old (first generation) iMac that I still use sometimes for the applications that are on it. I was using it yesterday and unfortunately had a power cut. I went to turn it on today, and nothing at all happens. It's as though no power is getting to it. I've checked the obvious things, changed the fuse, tried different cables, poked paperclips in reset holes, but nothing doing. I wonder if there is anyone who knows what might be wrong. I was hoping to get some of its content transferred soon, but I'm guessing that can't be done if it can't be started up. Many thanks, if you can help

Hello,
>It's as though no power is getting to it.
Would it be correct to assume that no sounds at all can be heard? Also, no lights, not even green or amber at the power button?
>unfortunately had a power cut.
Was it possibly a power cut in connection with a thunderstorm? Any other evidence of higher than normal voltages (light bulbs, et cetera)? Has the line voltage been checked (measured with an appropriate voltmeter/multimeter)?
If necessary, it would be possible to remove the hard drive, and then connect it to an external IDE/ATA to USB adapter (example below). That way you could gain access to files on the hard disk from another computer.
http://www.newertech.com/products/usb3_universaldriveadap.php
Jan

I was using my wifi last night when I got an error message stating my ip address had been taken over. Then safari stopped working and i can no longer access the internet. I looked at my ip address and it states 000.000.000....can someone please help?

I was using my wifi last night when I got an error message stating my ip address had been taken over. Then safari stopped working and i can no longer access the internet. I looked at my ip address and it states 000.000.000....can someone please help?

Sounds like a bogus pop up. In any case power down your Mac, your modem, your router. Then power back up in 1 minute sequence; modem, router, Mac.

After downloading and trying to install the newest version of i tunes on my pc, I got an error message telling me: unable to locate component MSVCR80.dll. Now I can't use the version I had and obviously not the newest version. Any ideas about how to fix ?

After downloading and trying to install the newest version of i tunes on my pc, I got an error message telling me: unable to locate component MSVCR80.dll. Now I can't use the version I had and obviously not the newest version. Any ideas about how to fix ?

Solving MSVCR80 issue and Windows iTunes install issues.
Thanks to user turingtest2 for this solution.
Solving MSVCR80 issue and Windows iTunes install issues.
If the above doesn’t do the trick entirely, then use the instructions in the following as it applies to the version of Windows you are using:
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
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When I tried to open PS CC2014, it flashed a bit then quit, same with DW and INDD ... I also got this error message: Adobe creative cloud is needed to resolve this problem. However, it is missing or damaged. Please download and install a new copy of the C

This morning when I tried to open my CC2014 Photoshop, it started to open, then quit suddenly. Same with Dreamweaver and InDesign. I am a professional and do not have the time to screw around with this. When I tried to run CC app, I get an error that says "Adobe creative cloud is needed to resolve this problem. However, it is missing or damaged. Please download and install a new copy of the Creative Cloud from 'http://www.adobe.com/go/adobecreativecloudapp'." I did so and tried to run the app and got the same error. I tried the cleaner and it removed all of my apps, then I tried to install again, and got the same error. I am getting desperate now, I have clients waiting for their projects. I need help, please.

Allisonf55952352 have you utilized the steps listed in Error: "Failed to install" | Creative Cloud Desktop to resolve the current error? If not do you have any questions regarding the steps listed with the document?

I just tried to connect and sync my iTouch (4G) to iTunes and I got an error message that said :This iPod can'be used because Apple Mobile Device service is not started". I tried searching my PC for the program and no luck. Any suggestions?

I just tried to connect and sync my iTouch 4G to iTunes and got this error message: " This iPod can't be used because Apple Mobile Device service is not started". I just did the upgrade fo Safari and iCloud. Any suggestions?
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Dan Farrell

I corrected the link in the previous post you responded to, but here is the correct link again.
http://support.apple.com/kb/ts1567
B-rockt

I was referred to this site when I looked for answers to why I got Fatal Error message with error code c0000005 when trying to upload photos to my computer. I see that someone else asked the same question, 90 people viewed but no answer given?

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It looks to me like it is a problem on your Windows computer not being able to start an application. See the following link to Microsoft Community support (although the specifics of the problem in that case may not be applicable) and also note all of the "Related Content" at the upper right side of that link (and there may be others if you search that forum). http://answers.microsoft.com/en-us/windows/forum/windows_7-system/the-applicatio n-is-unable-to-start-correctly/bbb9c037-77b3-4fae-93b9-ded70f7f9a17
It may help if you know or can determine which program Windows is trying to open when you upload photos -- there can be many different ones and it can be set by the user. If you are using Windows 7, you may need to check your Autoplay settings. There are some instructions in the following link that may help and that discuss how you can use Windows Explorer to manually transfer the photos: http://support.apple.com/kb/HT4083

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In my case its a new computer the old one was stolen and the time machine disk did not work for a restore but did for copying the info to the new mac

Quest - The Finishing Touch: Framing and Mattes?

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A couple of months ago max I acquired PSE 13.
My goal is to make my shots to the point so that they look finished & polished complete with suitable frames or mattes.
I know very little in regards to what the options are and how to get there. This is just for my desktop.
I've seen nice ones online for sale, however at this beginning stage, I'd rather find some at no cost or learn to make them myself.
Especially interested in mattes, how to create and to incorporate them.
What capability does PSE have in this regard?
Any tips, resources, suggestions, thoughts on the matter, pointers, how to proceed or what direction to head is appreciated.
Thanks in advance.

Funny how every other main page on the apple.com site displays perfectly in iPhone portrait mode
Not funny at all. All the other pages are portrait, with more information going down the page than the home page, making them longer. You do understand the difference between portrait and landscape don't you?
the same meticulous attention to detail was missing.
It's not "attention to detail" - it's simply the difference between a short page and a long page. Geez!

I tried to sync my Macbook Pro photos in iPhoto with my iPod Touch. I have done this numerous times, but today I got an error message saying the required file cannot be found. At the same time all of my photos on my iPod vanished. Can anyone help me?

I tried to sync my Macbook Pro photos in iPhoto with my iPod Touch. I have done this numerous times, but today I got an error message saying the required file cannot be found. At the same time all of my photos on my iPod vanished. Can anyone help me?

Try deleting the photo cache from your computer and then re-try the photo sync - the location of the cache, and how to delete it, is on this page http://support.apple.com/kb/TS1314

HT204088 i have just put a £50 voucher onto my itunes account but when i have went to my apple tv to rent a movie it says i have to verify the voucher does anyone no how to do this please

i have just put a £50 voucher onto my itunes account but when i have went to rent a movie on apple tv it says i have to verify the voucher does anyone no what to do please

Hey there Kenspendiff,
It sounds like you added credit to your iTunes Store account but in iTunes Store on the Apple TV you are being prompted for a verification. I would start by double checking that the gift has been redeemed to your account with this article either on your computer or iOS device:
iTunes Store: iTunes Gift balances
http://support.apple.com/kb/ht5035
If so, then Restart the Apple TV:
Apple TV: How to restart your Apple TV
http://support.apple.com/kb/ht3180
Restart your Apple TV by selecting Settings > General > Restart.
If the issue persists, would you mind elaborating what the message says word for word?
Thank you for using Apple Support Communities.
Cheers,
Sterling

HT3258 I have Snow Leopard 10.6.8 installed. For me to use XCode 4.5, I must have 10.7 or later. What is the best way to go ahead? Should I install OS X Lion and then move to Mountain Lion, or can I straight away install latest Mountain Lion, i.e. 10.8.2

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You can directly install Mountain Lion 10.8.0 to 10.6.8, and then apply the 10.8.2 Update.
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Re: I bought an app - storytime for kids, it had just two books and i downloaded three more books but when i tried to download the fourth book the app is not responding. can you help me? thank you.

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Try force quiting the app. From the users guide:
Force quit an app: Press and hold the On/Off Sleep/Wake button for a few seconds
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I have an ipod touch,does not have EDGE or 3g or 4g or anything. my parents would not let me get 4g at the time but now they are considering it. i would like to know if i can get 4g on my ipod without getting a new one.how much is wifi per minute it is on

i have an ipod touch,does not have EDGE or 3g or 4g or anything. my parents would not let me get 4g at the time but now they are considering it. i would like to know if i can get 4g on my ipod without getting a new one.how much is wifi per minute it is on. i really need to know.

DavidBenJeshuah wrote:
apple wont give me a new phone cause I broke the screen and I replaced it my self.
Correct. When you did that, you voided all warranty/support, & forfeited the right to an out of warranty replacement.
There was nothing wrong with the screen I bought,
And, exactly, how do you know that? Since Apple DOES NOT sell iPhone parts, there is no official source for genuine parts. Thus, many on the market are counterfeit & produce nothing but problems.
Good luck.

I have just purchased an Apple Magic Trackpad. I connected it to my Macbook to test it. Fine. But I want to use it with my IMac - and my IMac cannot discover it - even though it is turned on and the batteries are 100%. Why?

I have just purchased an Apple Magic Trackpad. I connected it to my Macbook to test it. Fine. But I want to use it with my IMac - and my IMac cannot discover it - even though it is turned on and the batteries are 100%. Why? Can I reconfigure it to the IMac?

Remove it from the Macbook first. BT devices may only be connected to one thing at a time.
Barry

I had just put the finishing touches on my 36 minute documentatary when I got an error message that the external 1TB HD I was using to store the project had been ejected improperly (must have shaken a cord). The result is that the project would not load

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