I had to recreate my itunes library and now, when i tried to sync my ipod, i got a warning that everything currently on my ipod would be cleared; how do i sync without losing the information currently on my ipod?
Recently I was forced to recreate my entire iTunes library. My computer shut down unexpectedly and when I restarted it, my iTunes library was gone from the iTunes software. After *finally* receiving some information from iTunes support about restoring the library (which meant I had to do exactly what I was afraid I would have to do--basically click-and-drag the entire contents from my hard drive back into the library), I wanted to update my iPod with the songs I'd added since the last updating. And this is where more trouble began.
When I plugged in my iPod to sync it with the library, I got a warning message informing me that the library currently on the iPod would be cleared during the syncing, because the iPod can only be associated with "one" library. Well, I did NOT want to do that because I wanted to retain the playcount and other information about the songs. I was also hoping to keep the playlists currently on the iPod.
So, my first instinct was to contact iTunes support. The only problem there was that going through the Support pages ended up with my needing to call Apple. I'd attempted that when I first lost the library and was told by the Support associate that ALL iTunes help and support must be done online. Ironic, huh? I can't get iTunes support online until I call Apple support to get a direct web address to take me to the express lane help pages. And, unfortunately, I made the mistake of uninstalling and reinstalling my AOL software and lost ALL of my e-mails with the iTunes support addresses in the process.
So basically, I need to know what to do here. Is there a way to keep the current iTunes library on my iPod and still syncing with the recreated library or do I just need to accept the loss of the library currently on my iPod? I may try to call Apple Support and get that iTunes online support address again but I'd really like to get this resolved more quickly. The last time that I called and then I got the iTunes online help address, it ended up taking 2 days to get that help.
Hi. The two user tips both describe a sequence of steps that should get your library from the point where it threatens to wipe data from your device to where it is syncing normally, while recovering as much information as possible. It may still be necessary to wipe and reload the device but this should only take place once all the data that can be recovered has been recovered.
Doing step 1 of 8 and then complaining things aren't the way you want them to be yet strikes me as premature...
Since you appear to have all your media content, and we are discussing an iPod classic, not an iOS device, the main worries are already taken care of. What's left is ratings, playcounts, playlist membership and checked status. Since your device holds only part of your library at best you could only recover the missing data for the content that is on the device using third party tools.
Recreating the previous checked/unchecked status of every track in your library from where you are now may not be that easy. Syncing with selected playlists has many advantages, one of which would have been that you would have a named playlist that could have been retrieved by 3rd party software if you had used this method.
You haven't explained what caused your problem in the first place, but if you have a Previous iTunes Libraries folder holding old copies of your iTunes database (generated with each iTunes update) then it would be possible to restore the most recent of these and then update the library with any changes in your media folder.
BTW Apple doesn't offer free support for this kind of issue with iTunes.
tt2
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See this older post from another forum member Zevoneer covering the different methods and software available to assist you with the task of copying content from your iPod back to your PC and into iTunes.
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