I have 2 iPhones sharing an apple ID (mine and my partner). we have just created separate ID's now that family sharing is available. but the partner's ID wouldn't let her update apps purchased on my ID! Help Please
I have 2 iPhones sharing an apple ID (mine and my partner). we have just created separate ID's now that family sharing is available. but the partner's ID wouldn't let her update apps purchased on my ID! Help Please
This is happening to me also but only with certain apps. The message I get with the apps that won't update is "Update Unavailable with This Apple ID. This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled".
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if i have iwork keynotes on my ipad mini and i wanted to know if i can transfer some documents that i did on my ipad mini keynotes to finish them on microsoft?
How can the iPad sync some songs if iTunes can't see the iPad?
You need to get iTunes to see the iPad:
iOS: Device not recognized in iTunes for Mac OS X
Or
See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- Then do the other actions of:
iOS: Device not recognized in iTunes for Windows
paying special attention to item #5
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem -
My iphone 5 previously can connect to my Wifi at home, but now my phone can't connect to the Wifi even if it's in range , it appears ( unable to connect ) any help please ??
Try reseting network settings.
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Do I have to buy Lion or snow lepoard or is there a way to updated from OS X 10.4.11?? I have a new ipod that will not work without the ne itunes, but the new itunes will not install without a newer vesion of Max OS X. Help please
Need to know your Mac model. If it's a PowerPC, the max OS is Leopard 10.5.x. If it's an Intel procesor, you can upgrade to Snow Leopard (for $29) & later to Lion.
*Mac OS X 10.5 Leopard installation system requirements*
http://support.apple.com/kb/TA24950
Leopard is no longer available at the Apple Store *but may be available by calling Apple Phone Sales @ 1-800-MY-APPLE (1-800-692-7753)*.
Installing Mac OS X 10.5 Leopard
http://support.apple.com/kb/HT1544
Mac OS X 10.5 Leopard Installation and Setup Guide
http://manuals.info.apple.com/en/leopard_install-setup.pdf
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Cheers, Tom -
I have used your info to give my two iPads different names. My problem is that my old iPad still has the old email in the Apple ID pop up so it will not let me sign in. I checked my info in the manage my account page and there is my email as primary, which allows me to sign in for apps, etc on the newiPad air, but when I try to update or buy an App on the old iPad, the old email is in the pop up and will not let me sign in.
How do I change the email in the old iPad to match the new iPad????
The Old email is on my manage my account page as a verified ALTERNATE email.We are fellow users here on these forums, you're not talking to iTunes Support nor Apple.
Have you created a new account or updated your existing account ? All content that you download from the store is tied to the account that downloaded it, so if you have created a new account then all of your existing downloads will remain tied to your old account.
If you've updated your existing account then try tapping on the id at the bottom of the Featured tab in the App Store app and log out of it and then log back in with the updated id so as to 'refresh' the account on it. -
I have bought my daughter an iPad mini and I've tried to set it all up for her and get her an apple account so she can download games and music but it keeps saying she doesn't meet the age restriction. How can I set this up for her as she has an iPod and would like to access music from iTunes ect.
There are age restrictions for an Apple ID. These are in place for a good reason. Simply set it up to use your iTunes account/Apple ID for purchases. If you don't have one, create one.
https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/ -
How can i update apps purchased on an old apple id
Ok, so for about 4 years I have been using my husbands apple id on my Mac and iPhone...now with Family Sharing I'm trying to switch both my Mac and iPhone over to my apple id. The problem is that the apps that were bought with my husbands id will not update on either of my devices. What's up, I thought the Family Sharing meant that I could download purchased apps from his account. Ideas?
13Kingdoms wrote:
Apparently I have some songs in my iTunes library that I purchased with an old Apple ID.
You should have simply updated your AppleID rather than creating a new one.
They won't play on my new computer, because they're not authorized to. But that old ID is connected to an email address that doesn't even exist anymore? I have no idea what the password was.
Go here -> https://iforgot.apple.com/appleid -
How do I delete an old Apple ID and still update apps purchased when I was using it?
How do I delete an old Apple ID and still update apps purchased when I was using it?
One, you cannot delete an Apple ID, all you can do is stop using it and let it fade away.
Two, apps are permanently tied to an aPple ID and can never be transferred to another. You must use that same ID to update an app, or delete the app and repurchase/download under another ID. -
my daughter has an iphone under my apple id also and she updated her phone to the new OS 6.1 software it sent all of her contacts to my phone how can I fix this?
Follow these instructions
Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities -
I have iphone 3g with ios 4.1 and i can,t download any applications from apple store please help
i have iphone 3g with ios 4.1 and i can,t download any applications from apple store please help
Your phone is carrier locked to a carrier other than the one you are trying to use.
It was apparently hacked to unlock it prior to your attempt to update. Updating has re-locked it to the original carrier.
Contact them and find out what their policy is. -
Hi all! I was updating the software on i pad to ios6, update was interrupted(apple update server is unavailable...). iTunes Diagnostics shows that "secure link to I tunes store failed". I use Windows 7 Home Premium 64 bit. Can anybody help please?
The following was done so far:
1. Windows Firewall - new rule created for itunes.
2. iTunes - latest version installed.
3. LAN setting : automatic detection of proxy is enabled;
4. iTunes diagnostics shows:
Microsoft Windows 7 x64 Home Premium Edition (Build 7600)
TOSHIBA Satellite L655
iTunes 11.0.2.26
QuickTime 7.7.3
FairPlay 2.3.31
Apple Application Support 2.3.3
iPod Updater Library 10.0d2
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 6.1.0.13
Apple Mobile Device Driver 1.64.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 003FB880034B7720
Current user is not an administrator.
The current local date and time is 2013-04-23 11:01:14.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
Intel Corporation, Intel(R) HD Graphics
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 11.0.2.26 (x64) is currently running.
iTunesHelper 11.0.2.26 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {1CB5BBC2-8124-4664-899A-CE0A4683E3B4}
Description: Realtek RTL8188CE Wireless LAN 802.11n PCI-E NIC
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Thu Jan 01 08:00:00 1970
Lease Expires: Thu Jan 01 08:00:00 1970
DNS Servers:
Adapter Name: {8140112A-43D0-41D6-8B36-BE146C811173}
Description: Atheros AR8152/8158 PCI-E Fast Ethernet Controller (NDIS 6.20)
IP Address: 10.5.7.196
Subnet Mask: 255.255.0.0
Default Gateway: 10.5.0.1
DHCP Enabled: Yes
DHCP Server: 172.18.255.2
Lease Obtained: Tue Apr 23 10:14:40 2013
Lease Expires: Tue Apr 23 22:14:40 2013
DNS Servers: 121.97.59.7
121.97.59.2
121.97.59.3
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was unsuccessful.
The network connection timed out.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was unsuccessful.
The network connection timed out.
Connection attempt to Gracenote server was successful.
The network connection timed out.
Last successful iTunes Store access was 2013-03-22 10:05:31.
@@@. iTunes IS ENABLED THROUGH THE FIREWALL , even though diagnostics says "NOT enabled"hours after the first post i somehow got this to work. dont know how, but i do tried the dns clear cache, the clear host file, oh and i did the check automatically detech dns AND THEN se-check it again before i got this to work.
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I have iphone 4s ios 6.1.2 and when i listen to music and move or shake it iphone get grazy!!Music stoped started again, siri open, music forward. Please help!!
It's not jailbroken. I wish i had not leave from ios 5.1.1:((Hi JimHdk,
I have also upgraded to ios6.1.3, and facing same wifi connecting problem, after upgrade my iphone3gs is not connecting to my laptop shared wifi, which was working perfect with ios6.1.2,
and its not an hardware error, its software error, crippy apple does not test their releases which causes problem to users.
Updates:
Earlier wifi connection which i was using on my Iphone 3gs, was WPA2, which was shared from my laptop via "Microsoft virtual WiFi Miniport Adapter", was working perfectly till ios6.1.2, but when i have upgraded my iphone 3gs to ios6.1.3, my iphone 3gs became unable to join wifi,
Today I have created "adhoc network" on my laptop using "Broadcom 4313 802.11b/g/n"(default wifi adapter of my laptop), and kept security type "WEP", and found my wifi working fine with my iphone 3gs,
So if someone using LAN internet on their laptop, they can share their LAN internet to use on their ios devices, via creating an 'adhoc network',
How to create an 'Adhoc Network',
choose Security Type : WEP (compatible with ios6.1.3)
http://www.youneedabudget.com/support/article/create-an-ad-hoc-network-in-window s
Vinay Rajput -
My iphone 5 wont let me update apps keeps popping up with old apple id how do i fix this
my iphone 5 wont let me update apps keeps popping up with old apple id how do i fix this??
All apps downloaded/purchased are tied to the apple ID used to download/purchase them.
If you change your Apple ID and do not wish to use the old apple ID and password to update them, you have to delete them and redownload or buy them under the new apple ID. -
Since years, my wife and I are sharing one Apple computer. On this, we both have an individual user account. Each of us has an own iTunes Account and an own individual media library. Each of us is using an own individual iPhone, which we frequently update with our iTunes Accounts. We have had this setup for years. It was convenient, reliable and user friendly, since we both could download what we wanted, create playlists, etc. without impact on the other. Exactly this convenience has made me and my wife real Apple fans, so that we also wanted to convince our daughter to move from Android and PC to our easier Apple setup.
Since a few weeks, this setup does not work anymore. From Apple Support (online chat on Apple.at) I was not told that this is not supported any more. Every computer is only allowed to be connected to one iTunes account. From one perspective (sharing music across other users as an act or media piracy, etc.) I can somehow understand this. However, since we are using different user accounts on this computer, I do not have access to other user´s iTunes media and could not play, download or copy it. So what is the point in this?
This now means, that my wife and I are only allowed to download individually purchased music with our personal iTunes accounts only with an interval of 90 days, so every on of us 2 times a year!
Was I incorrectly informed by the Apple support? If so, how can I solve the problem? Or is this really a new policy by Apple? If so, what is the reason? Am I expected to purchase a Mac for my wife, my daughter, myslef and for the three smaller kids to follow soon?Welcome to the Apple Community.
Unfortunately, if Apple simply allowed people to log into different accounts and download content, everyone would be using everyone could share everyone else's content and bypass the need to purchase anything. To protect against this, they limit you to logging into a new account to once every 90 days.
If two or more of you, have different accounts and use only one computer, you should each have your own user account on the computer, to avoid the need to log in and out of iTunes. -
I had to create a new Apple ID but it won't let me update apps it keeps showing my old account how do I stop that from happening
Apps are always associated with the AppleID that purchased them, you cannot use another AppleID with them,
So in order to update them you must use the credentials that were used to purchase them.
You can chnge the details (Name and Primary email) for an AppleID instead of creating a new one.
https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/
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