I have 2 issues when downloading Acrobat XI pro as a creative cloud user. I am receiving an error below when downloading and I have lost the previous version of Acrobat and my disk will no longer load.

Exit Code: 7 Please see specific errors below for troubleshooting. For example, ERROR: -------------------------------------- Summary -------------------------------------- - 0 fatal error(s), 3 error(s) ----------- Payload: Acrobat Professional 11.0.0.0 {23D3F585-AE29-4670-8E3E-64A0EFB29240} ----------- ERROR: Error 1406.Could not write value to key \SOFTWARE\Microsoft\Windows\CurrentVersion\Run. Verify that you have sufficient access to that key, or contact your support personnel. ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation. MSI Error message: Error 1406.Could not write value to key \SOFTWARE\Microsoft\Windows\CurrentVersion\Run. Verify that you have sufficient access to that key, or contact your support personnel. ERROR: Third party payload installer AcroPro.msi failed with exit code: 1603 -------------------------------------------------------------------------------------

My apologies for not supplying the rest of the information required. I will go through the information provided in the link. Thank you.
I am using Windows 7 Home Premium.
The previous version of Acrobat is showing 8 from CS3 Design Premium.
I did not get a chance to try another DVD drive or load onto another machine to test the disk. I will also have to note all of the errors from the reinstall failure.
I do see the original install folder created - C:\Program Files (x86)\Adobe\Acrobat 8.0
Jeff

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My apologies for not supplying the rest of the information required. I will go through the information provided in the link. Thank you.
I am using Windows 7 Home Premium.
The previous version of Acrobat is showing 8 from CS3 Design Premium.
I did not get a chance to try another DVD drive or load onto another machine to test the disk. I will also have to note all of the errors from the reinstall failure.
I do see the original install folder created - C:\Program Files (x86)\Adobe\Acrobat 8.0
Jeff

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I have 2 issues when downloading Acrobat XI pro as a creative cloud user. I am receiving an error below when downloading and I have lost the previous version of Acrobat and my disk will no longer load.

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