I have 4 movies in my itunes under movies but they dont know up on apple tv
I have 4 movies in my itunes movie list but none show up on apple tv. what do I do?
Welcome to the Apple Community.
Are they in a supported format.
Video formats supported
• H.264 video up to 1080p, 30 frames per second, High or Main Profile level 4.0 or lower, Baseline profile level 3.0 or lower with AAC-LC audio up to 160 Kbps per channel, 48kHz, stereo audio in .m4v, .mp4, and .mov file formats
• MPEG-4 video up to 2.5 Mbps, 640 by 480 pixels, 30 frames per second, Simple Profile with AAC-LC audio up to 160 Kbps, 48kHz, stereo audio in .m4v, .mp4, and .mov file formats
• Motion JPEG (M-JPEG) up to 35 Mbps, 1280 by 720 pixels, 30 frames per second, audio in ulaw, PCM stereo audio in .avi file format
Audio formats supported
▪ HE-AAC (V1), AAC (16 to 320 Kbps), protected AAC (from iTunes Store), MP3 (16 to 320 Kbps), MP3 VBR, Audible (formats 2, 3, and 4), Apple Lossless, AIFF, and WAV; Dolby Digital 5.1 surround sound pass-through
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http://support.apple.com/kb/HT5824?viewlocale=en_US&locale=en_US
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Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
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