I have 7.0.1 installed. Everytime I open something like Gmail or Google Plus, it says the version of Firefox is outdated and asks to upgrade to the new version. I uninstalled the whole thing and started with a fresh install and still the same problem.

Even this website thinks I have Firefox 3.2.

Your UserAgent string in Firefox is messed up by another program that you installed, it shows that you have Firefox 3.5.3.
[http://en.wikipedia.org/wiki/User_Agent]
type '''about:config''' in the URL bar and hit Enter 
''If you see the warning, you can confirm that you want to access that page.'' 
Filter = '''general.useragent.extra.firefox''' 
Right-click that preference and select '''Reset''' 
Then restart Firefox

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I use an iMac (27" 3.4) and have problems with the Magic Mouse. It does not use contact, but opens useless and unrelated submenus with every click, even on the empty desktop. I can't shift, open or close pages. Has anyone out there the same problem?

I use an iMac 27" (mid 2011). Until recently I had OSX 10.6.8 installed, but both, the HDD and SSD had to be replaced, and I lost all the memory.
After the repair through Apple Care I had OSX 10.7.5. (Lion) installed, which developed a Magic Mouse problem.
Unlike with most users, I have no problems with connection, but grapple with a different kind of erratic behaviour.
All fancy stuff is turned off in the mouse preferences. When I try to move, open or close pages, unrelated submenus pop up and hinder the
required task. No matter how often I click, these menus stay there, and they even come up when clicking on the bare desktop.
It renders the mouse absolutely useless, as no work can be done with it.
The first 'Magic Mouse' had depleted batteries every few days, despite switching it off after use.
I was supplied a new Mouse, which does better battery-wise, but the problems are the same. I can't get a result by clicking on any link, due to
the pop-up menus, so both 'Magic Mice' are totally useless.
At present I am using the old USB mouse from my Mac Pro, and that works still o.k.
The problem are not the mice, but the software. The first 2 weeks after installation of OSX 10.7.5 the Magic Mouse worked though.
I have no idea as to what the reason may be.
Has anyone in the community ever experienced that particular problem. Any hint would be welcomed.
Thank you!

Not using any mouse pad, I have a very smooth desktop. But I just tried to use a sheet of A4 printing paper, but no result, the problem persisted.
Someone on this forum suggested, that USB3 may interfere with the magic mouse.
I have 2 LaCie HDD's about 70 cm away from the mouse, I use them on Thunderbolt. But in operation or not - the result is the same, the mouse plays up! Just now I was clicking the desktop and the mouse created a new folder!!
Thanks for the advice, Bee
Cheers, Gerd

Since the iTunes update to 10.6 everytime I open iTunes there is an error message that says that iTunes has encountered an error and needs to shut down. Is there a way to fix this or go back to an older version of iTunes?

Ever since the update, when I load iTunes it encounters an error and force closes. I have uninstalled and reinstalled everything Apple twice and that hasn't fixed the issue. Is there a way to go back to an older version of iTunes?

http://support.apple.com/kb/TS3694
http://support.apple.com/kb/TS3125
http://support.microsoft.com/kb/299357

I recently updated to itunes 10.4 and now i cannot add files to my library. Will there be another update to fix this issue, because on google others are experiencing the same problem.

Eversince the latest itunes update i cannot add files to my itunes library.

Just to be clear - I just bought a new song and can't download it into the library because of this error message.

Firefox loads, but wont load any web pages. tabs say "untitled". page is blank below. uninstaled and reinstaled no change. problem came after recent update. any help?

firefox opens, but wont load any web pages. tabs say "untitled". page is blank below. uninstaled and reinstaled- no change. problem came after recent update. any help?
ps. IE works as usual

Problem solved from prior post. Firefox had become blocked somehow by McAfee firewall. Set to full access. Now works perfectly.

When i try to install firefox again it says the computer must be restarted to finish uninstalling previous version, but when rebooted and tried again it says the same thing, What do I do?

when i try to install firefox again it says the computer must be restarted to finish uninstalling previous version, but when rebooted and tried again it says the same thing, What do I do?

Please try this: Copy the files formhistory.sqlite (or formhistory) and places.sqlite (or places) if they exist and delete the entire Mozilla folder in %APPDATA% and also the Firefox folder in Program Files. [https://support.mozilla.com/en-US/kb/Backing%20up%20your%20information Please see this.]

On photoshop element 12 when I open a .MTS file I have the sound with a black screen if I open a .mov it work fine I have uninstall and reinstall I still have the same problem can you help?

On photoshop element 12 when I open a .MTS file I have the sound with a black screen if I open a .mov it work fine I have uninstall and reinstall I still have the same problem can you help?

I have find the codec installed on my PC do you see an undesirable one I have highlighted the one that seems strange should I uninstall how can I do this safely
Daniel
Codecs audio
Type
Nom
Format
Binaire
Version
ACM
Codec Microsoft IMA ADPCM
0011
ACM
CODEC A-Law et u-Law Microsoft CCITT G.711
0007
ACM
Codec audio Microsoft GSM 6.10
0031
ACM
Codec Microsoft ADPCM
0002
ACM
Fraunhofer IIS MPEG Layer-3 Codec (decode only)
0055
ACM
Convertisseur PCM Microsoft
0001
DMO
WMAudio Decoder DMO
0160, 0161, 0162, 0163
WMADMOD.DLL
6.1.7601.17514
DMO
WMAPro over S/PDIF DMO
0162
WMADMOD.DLL
6.1.7601.17514
DMO
WMSpeech Decoder DMO
000A, 000B
WMSPDMOD.DLL
6.1.7601.17514
DMO
MP3 Decoder DMO
0055
mp3dmod.dll
6.1.7600.16385
Codecs vidéo
Type
Nom
Format
Binaire
Version
ICM
Microsoft RLE
MRLE
msrle32.dll
6.1.7601.17514
ICM
Microsoft Vidéo 1
MSVC
msvidc32.dll
6.1.7601.17514
ICM
Microsoft YUV
UYVY
msyuv.dll
6.1.7601.17514
ICM
Codec Intel IYUV
IYUV
iyuv_32.dll
6.1.7601.17514
ICM
Toshiba YUV Codec
Y411
tsbyuv.dll
6.1.7601.17514
ICM
Codec Cinepak de Radius
cvid
iccvid.dll
1.10.0.13
DMO
Mpeg4s Decoder DMO
mp4s, MP4S, m4s2, M4S2, MP4V, mp4v, XVID, xvid, DIVX, DX50
mp4sdecd.dll
6.1.7600.16385
DMO
WMV Screen decoder DMO
MSS1, MSS2
wmvsdecd.dll
6.1.7601.17514
DMO
WMVideo Decoder DMO
WMV1, WMV2, WMV3, WMVA, WVC1, WMVP, WVP2
wmvdecod.dll
6.1.7601.18221
DMO
Mpeg43 Decoder DMO
mp43, MP43
mp43decd.dll
6.1.7600.16385
DMO
Mpeg4 Decoder DMO
MPG4, mpg4, mp42, MP42
mpg4decd.dll
6.1.7600.16385
De : sarika02
Envoyé : 17 juin 2014 19:26
À : Daniel Cloutier
Objet : On photoshop element 12 when I open a .MTS file I have the sound with a black screen if I open a .mov it work fine I have uninstall and reinstall I still have the same problem can you help?
On photoshop element 12 when I open a .MTS file I have the sound with a black screen if I open a .mov it work fine I have uninstall and reinstall I still have the same problem can you help?
created by sarika02 <https://forums.adobe.com/people/sarika02> in Photoshop Elements - View the full discussion <https://forums.adobe.com/message/6466796#6466796>

I installed the new software onto my windows computer and then couldn't open it. I did the uninstall and reinstall and I am still getting the same problem. How can I get my itunes back?

I installed the new itunes software onto my windows computer and then couldn't oopen Itunes. I did an uninstall and reinstall and still have the same problem. How can I get my itunes back?

It says " application failed because MSVCR80.dll is missing from computer and then when I click okay it says I tunes wan't installed correctly Please reinstall
Many thanks, that's perfect. Try the following user tip with those ones:
Troubleshooting issues with iTunes for Windows updates

When using firefox I cannot signin to sites, but can get to sites with tabs on toolbar but cannot signout when I siginin, I have uninstalled the program and reinstalled it but still have the same problem?

<blockquote>Locking duplicate thread. 
Please continue here: [[/questions/891666]]</blockquote>
When using Firefox I cannot signin to sites, but can get to sites with tabs on toolbar but cannot signout whe signin, I have uninstalled the program and reinstalled it but still have the same problem.

That problem can be caused by the Yahoo! Toolbar that extents too much downwards and covers the top part of the browser window and thus makes links in that part of the screen not clickable.
*https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes
Start Firefox in [[Safe Mode]] to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode
You can keep an eye on this thread:
*[[/forums/contributors/707748]]

I have installed latest update for itunes but it will not install and I receive a message Apple Mobile device failed to start. I have uninstalled and reinstalled itunes but have the same problem. I am using windows 7 and internet explorer

I have downloaded the latest Itunes update, but it will not install and I receive a message 'apple mobile device failed to start'. I have uninstalled and reinstalled itunes but still have the same problem!

Hi there willjay3976,
You may find the troubleshooting steps in the article below helpful.
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
-Griff W.

TS1363 My iPod Nano 7th Generation couldn't be detected by iTunes when I plugged in. I tried resolving the issue by uninstalling the iTunes and then install it back again but yet still the same problem exist. Can you please help me to solve this issue?

My iPod Nano 7th Generation couldn't be detected by iTunes when I plugged in. I tried resolving the issue by uninstalling the iTunes and then install it back again but yet still the same problem exist. Can you please help me to solve this issue? I have already updated to the latest version of iTunes on my Windows 8 and I cannot synchronize my iPod for the time being. Please do help me to solve this problem. Thank You.

uninstall all iTunes,5 programes,this worked for me after reinstall them

Working with my 2 FireWire HD i had a crash. the only way to start was a safe start. then id maged to start from a DVD and install a MAC OS 10.3 wich ran 4 some time then the same problem only safeMode. kernel panic inserted the tech tool DVD

working with my 2 FireWire HD i had a crash. the only way to start was a safe start. then id maged to start from a DVD and install a MAC OS 10.3 wich ran 4 some time then the same problem only safeMode. kernel panic by inserting the tech tool DVD, wich produces the following highligted text:
panic(cpu 0 caller =xffff0003): 0x300 - Data access
latest stack backtrace for CPU 0:
Backtrace:
0x0009CC88 0x00D63C 0x00029DAO 0x000BOA10 0x000B4270
proceeding back via exception chain:
Exception state (sv=0x26acd700)
PC=0x2717E900; MSR=0x00009030; DAR=0x00000000; DSISR=0x40000000; LR=0x2717EBE4; R1=0x26AD3AE0; XCP=0x0000000C (0x300 - Data access)
Backtrace:
0x27178B0 0x00344ACB 0x00345970 0x2717EC08 0x2718458 0x00340590
0x003496EC 0x0034B59C 0x0034A6BC 0x000B1DD4
Kernel Loadable modules in backtrace (with dependencies):
com.apple.driver.AppleFWDHC1(3.9.5)00x2717c000->0x271aafff
dependency: com.apple.iokit.10PCIFamily(2.6)00x1e840000
dependency: com.apple.iokit.I0FireWireFamily(3.4.7)00x270dd000
Exception state (sv=0x26abd280)
PC=0x00000000; MSR=0x0000D030; DAR=0x00000000; DSISR=0x00000000; LR=0x00000000;R1=0x00000000; XCP=0x00000000 (unknown)
BSD process name corresponding to current thread: kernel_task
so what
greetings from berlin

Greetings,
It appears to be a FW problem, possibly flaky case, or drive problem.
One way to test is to Safe Boot from the HD, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, Test for problem in Safe Mode...
PS. Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive
Reboot, test again.
If it only does it in Regular Boot, then it could be some hardware problem like Video card, (Quartz is turned off in Safe Mode), or Airport, or some USB or Firewire device, or 3rd party add-on, Check System Preferences>Accounts (Users & Groups in later OSX versions)>Login Items window to see if it or something relevant is listed.
Check the System Preferences>Other Row, for 3rd party Pref Panes.
Also look in these if they exist, some are invisible...
/private/var/run/StartupItems
/Library/StartupItems
/System/Library/StartupItems
/System/Library/LaunchDaemons
/Library/LaunchDaemons

My time capsule cannot connect to my system and I get an error msg -6753. I also get a clicking noise when I start up. I've tried every thing from re setting, un plugging and re setting but nothing works. Anybody have the same problem ?

my time capsule cannot connect to my system and I get an error msg -6753. I also get a clicking noise when I start up. I've tried every thing from re setting, un plugging and re setting but nothing works. Anybody have the same problem ?

A "clicking noise" is often a sign that a hard drive is malfunctioning. Suggest that you power down the device and take it to an Apple store to have them take a look, or contact Customer Service at Apple for instructions.

Anyone with the same problem? My macbook pro is freezing on start up and I get the follin

My macbook pro is freezing on startup lately! It is wierd because I think the computer is still working, I can turn the volume up and down, and change the light in the keyboard and so on... But it still doesnt work.. I took a photo with my iphone? My macbook is kindda old I think it is from 2007. 2,4 ghz, Intel Core 2 Duo, 2gb mhz DDR2 SDRAM
I have installed version 10.6.8 on it..
Hope someone can help!

Did you ever figure this out? I'm having the same problem now... I have a 2008 macbook pro, running mountain lino and it's been doing this.. I tried booking in safe mode and got the same result. Single-user mode didn't even run, and it just kept starting and shutting down without the screen turning on. Really weird.
Anyways, if you found a solution I'd appreciate it if you could let me know. Thanks

I have an active subscription but everytime I open the program it says trial expired. I have installed, reinstalled, and installed again. I have also installed the windows registry patch.

I have an active subscription but everytime I open the program it says trial expired. I have installed, reinstalled, and installed again. I have also installed the windows registry patch.
It wouldn't install for nearly 5 times I tried to do this. Now it's finally installed again but it won't budge past the trial version. I click BUY NOW but then it says "error you already have a subscription" then it times out and just stays on the Trial Expired page.

Hey kushlar,
Please log out from your Adobe application and login again.
Once you launch Acrobat and get error saying trial expired, you will find an option saying 'license this software'.
Select this option and enter your credentials.
Now check and let me know.
Regards,
Anubha

I have 7.0.1 installed. Everytime I open something like Gmail or Google Plus, it says the version of Firefox is outdated and asks to upgrade to the new version. I uninstalled the whole thing and started with a fresh install and still the same problem.

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