I have a company Ipad that belonged to a deceased employee. no access to his icloud or appleID. how can I restore it for use with a new apple ID
I have a company Ipad that belonged to a deceased employee. no access to his icloud or appleID. how can I restore it for use with a new apple ID?
The apple ID was his personal account and can no longer gain access. Im sure I can get purchase recipts from the accounting department if needed. I tried to put the Ipad in restore mode and used itunes to "recover" the ipad but it still wont let me in because he registered the device with the "lost iphone" feature or whatever that is.
Activation Lock in iOS 7 > http://support.apple.com/kb/HT5818
The Apple ID and Password that was Originally used to Activate the iDevice is required
If you do not have that information you will not be able to use the Device.
Similar Messages
-
i have apps to be updated but when i try to update them a message pops out saying "You have updates for other accounts, please sigh in with the other id". Can some one help me how can i still update the same with the new apple id ive created. As i dont have the access to the earlier id anymore.
You cannot. The apps are assigned to that Apple ID and there is nothing you can do to change that. You could choose to download them again with the new Apple ID, any paid apps will need to be purchased again.
Hope that helps. -
I have an external hard drive that was formatted by a PC and has files and directories copied to it etc. I want to use it on my IMAC for backup. I see it on my my IMAC . I can open files etc. But I can't seem to write to it nor can I delete current content. I don't care if I lose current content. How do I initialize it for use with the MAC?
You can't write to it because it's formatted as NTFS which OS X will read but not write to. If you want to continue using the drive with both a PC and OS X you will need to download and install NTFS-3G so you can then write to it from your Mac. You can get NTFS-3G at:
http://www.macupdate.com/app/mac/24481/ntfs-3g
If you want to use the drive exclusively with your Mac then move the data off it and reformat it in Disk Utility (Applications - Utilities - Disk Utilities) as Mac OS Extended (Journaled.) -
HT204387 Can a wireless mouse be used with the new IPAD?
Can a wireless mouse be uses with the new iPad?
While it is true that mice or other pointing device like track pads are not supported on the iPad since there is no real pointer, I use a stylus pen. I know it would probably tip over the iPad if you are standing it up, but it's the closest I've seen. I use the Wacom Bamboo stylus and a Zagg keyboard and the case for the iPad and keyboard. I use the stylus a lot on the Paper app to take notes in meetings and such. Not really a solution but if you are trying to move an insertion point in a document, it does work.
-
How can I export photos from APERTURE with a new sequence and ignore the embedded JPEG number? Have tried renumbering to no avail.
has anyone resolved this issue?
This is now the second big Problem with using Apple's Appeture with NO apparent FIX...
Aperture has NO DIRECT way to Burn to a CD/DVD & apparently NO way to RE-SEQUENCE the numbering system????
ANYONE... I wish APPLE would address/fix these 2 problems... LIGHTROOM I guess is next?Hi David,
Coming in and whining loudly is rude. We are all volunteers here, voluntarily sharing our expertise so that users like you can make the most of their time with Aperture. Speaking just for myself: although I do care about your success with software (it's why I'm here), I don't care what software you use. If you want to use Lightroom, do so, and post your questions in an appropriate forum.
Burning files to a CD is a file operation done at the system level (it is built into OS X). Aperture lets your create sharable image-format files from your Images. You then use OS X's tools to burn those files to a CD. Iirc, you can set up a "Burn Folder" in Finder, into which you can export files created from your Images, and with a single click burn your CD.
Naming the files you create by exporting your Images can be tricky. There are _many_ possibilities. Some things can't be done. Sequencing can be done in a number of ways (see Léonie's answer above). What have you tried? What was the result? In what way did this differ from what you expected?
--Kirby. -
My free apps purchased using my cousin's apple id won't open anymore on my iphone but apps donwloaded using my own apple id still works. Why is it like that and how can I make apps purchased using my cousin's apple id work on my iphone? Help!
Welcome to the Apple Community.
Delete the apps purchased by your cousin and purchase your own. -
When updating some apps at the app store under an old apple id I get an error that id or password is wrong. How can one change an old id with a new id for these apps?
1. Launch the App Store
2. Select Store->Sign Out
3. Select Store->Sign In and replace the Apple ID with the one you want to use -
I have an iPhone 4s. The email I need to use is completely locked because Windows believed someone else was trying to use my account (another reason Windows and I don't seem to get along). Anyway, I think my little sister may have accidentally clicked "Forgot my Password" while trying to download an app on my iPad that was under the same ID. So, an email was sent to my old hotmail account that is lockedried unlocking it, but the alternate email that was listed was an old one of my moms and she can't remember what her username was. I tried answering security questions on my Apple ID to maybe get my password to reset that way, but - since I made this account when I was about 12 or 13 - I can't even begin to remember what the answers to the security questions are. (And before anyone gets on a pedestal about how I was too young to be doing something like this, I did have parent supervision and wanted something like this of my own, so lets stick to the ACTUAL problem). So, main problem here. I now have about 30 app updates that are under an account I basically have no access to. I've deleted the apps from my home screen and tried downloading them with my new Apple ID, but it shows as if it's stored in the cloud and will only let me download it from the old Apple ID. Is there any possible way to dissociate my apps from my old ID and associate them with my newer one WITHOUT completely resetting my phone?
You can not merge accounts.
Apps are tied to the Apple ID used to download them, you can not transfer them. -
I bought an iPhone from a guy that says he can't remember the iCloud password. How can I remove his old account and establish my own?
You can't. Return the iPhone for a refund.
-
How can I restore my computer to its original form or update my operating system?
vincenzofromhenderson wrote:
How can I restore my computer to its original form?
See Erasing disks securely
Start up from your install disc, go to Disk Utility and select the disk and click erase - to securely erase data click Security Options and Erase Free Space which will entirely wipe your disk, overwriting it with zeros so that no data is recoverable.
Restoring your computer’s software -
I have dropped my ipad but it has a case on it but its just black the screen how can i fix it?
i have dropped my ipad but it has a case on and when i pick it up i pressed the home screen and it was just black i have a password on it tho and when i put it on charge t mak that charging noise can you help me fix it
Did you try a reset yet?
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.
If that doesn't revive the iPad, you could try restoring the device next.
Use iTunes to restore your iOS device to factory settings
I typically don't like to recommend something like this, but I have read on these forums where some users state that smacking the iPad on the back can jog the screen into working again. The fall seems to have caused the problem and I imagine that the logic behind this suggestion is that if the impact caused the problem, another impact could help to fix it. I m just not a big believer in smacking expensive tech devices. -
I have an old Apple Express how can I make it "Hook-up" with my new system?
I inherited an old express and I'm prompted to "adjust" it to fit my system. How can I do that...?
thanksOn Sep 13, 2013, at 12:27 PM, Apple Support Communities Updates <[email protected]> wrote:
What is the model number of the AirPort Express? A1084
Look on the side of the Express for this info. The model number starts with an "A" followed by four numbers.
Are you using OS X (10.6) as you indicate in your profile? YES on my old computer...But I'd like to have it on my 10.8.5 MacPro.
I can download on my 10.6 then can you tell me how to transfer? That possible?
Thanks in advance!
Frank Malone
Palos Verdes, Ca. -
i need help on registering my ipod touch into my new apple ID. i dont want to use the other ID. so how can i register it into my new Apple ID?
Changing Facetime settings on an iPod will have no affect on cellular settings on an iPhone. Something else is going on there. If she did not change any settings on the phone, then nothing she did could affect your celluar 3G.
-
After reformatting my pc. I reinstalled iTunes and was going to back up my iPhone from iCloud (I had backed up to iCloud before reformatting). I did not get that option. How can I back up my phone to the backup I saved on ICloud ?
See Recover your iTunes library from your iPod or iOS device.
tt2 -
How can I sync my email contacts with my new ipad air 2 and my PC?
How can I sync my PC email contacts with my with my Ipad air 2 ?
http://www.apple.com/support/iphone/syncing/
Maybe you are looking for
-
How can I use Acrobat Pro XI upgrade when I have a previous version on a different computer?
I just bought an upgreade of Acrobat Pro XI and installed it on my laptop. I own Pro X on my desktop but when I try to open XI it asks for a serial number of a for a previous version on the laptop. The previous version is on a desktop. What can I do
-
Edit in Photoshop - Image Reset?
It appears that when image is opened in PS via "Edit in" command, all develop settings are removed and image is back to as-shot colors, contrast, etc. How can I avoid this, and edit/print the image as it appears in LR?
-
Billing block at the customer level.
I have defined a billing block and have assigned that block to a customer for a particular sales area. After that I created an order for that customer. I was assuming that the Billing Block field on the sales order will be populated with the block I
-
What does it mean when trying to answer an email and it fails due no relaying allowed.
What is relaying? When trying to answer an email an error message says me relaying allowed. What is needed to answer an email? Please help!
-
Same material with some valuation type does not post accounting documeents
Hi Experts, For a finished goods material has two valuation types and each assigned to a different valuation class. For example Valuation type PLANT is with valuation class PROD, Valuation type EXTERNAL is with valuatioin class RESL. When I post any