I have a iPhone 4 and in the the middle of doing something the screen goes black. Put when I put it in direct sunlight I can see my stuff? Can someone help me
I have a iPhone 4 and in the the middle of doing something the screen goes black. Put when I put it in direct sunlight I can see my stuff? Can someone help me,!!!
Hey Destiny24
Check out the iPhone Hardware troubleshooting guide in the Display section. It has a section for not having any backlight. If you cannot get it resolved, there are some links towards the bottom of the article for further options when it cannot be resolved.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Thanks for using Apple Support Communities.
Regards,
-Norm G.
Similar Messages
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i have 2 iphones and 1 ipod touch. i want to use the same itunes music database for each device. we did this before with our older ipods, by just sycing what was checked. does this work the same way with the new devices?
Have a read here...
https://discussions.apple.com/message/18409815?ac_cid=ha
And See Here...
http://support.apple.com/kb/HT1495 -
So I have an iphone and for some reason I don't know the password for my Apple ID so I can't download apps and I don't have the password to my email to change it and I don't know the secret questions , what can I do to make a new Apple ID ?
I have the same problem - it is maddening. I rely on this iPad for work so this is not just an annoyance! The above solutions of changing the appleid on the device or on the website do not work.
The old email address no longer exists - I haven't used it in a year probably and I no longer have the account. I logged into the appleid website and there is no trace of the old email address so there is nothing that can be deleted or changed there. On the iPad there is no trace of the old email address so nothing can be deleted there either. I have updated the iPad software and the same problem comes right back. Every 2 seconds I am asked to log in using the old non-existent email. The device is currently useless.
The only recent change to anything was the addition of an Apple TV device, which was set up using the correct login and password.
Does anyone have any ideas? The iPad has been backed up to the iCloud so presumably it now won't recognize the current iCloud account? So restoring may notbe an option? -
If I have another iphone and restore with my Mac, what happen with the FindMyIphone if I have two iPhone's with the same backup or sync with the same computer?
If you have more than one device on the same Apple ID, Find My iPhone will let you choose the one to find.
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when using apple tv with my ipad, the mirroring function does not work, screen goes black, what is the issue? My son's Ipad(same as kind as mine) works ok with the apple tv but mine does not. Any suggestions?
Hello Nina Izurin,
While written for the iPhone, the troubleshooting below can help resolve issues with your iPad's camera, as well.
Camera isn't functioning or has undesired image quality
If the screen shows a closed lens or black image, force quit the Camera app.
If you do not see the Camera app on the Home screen, try searching for it in Spotlight. If the camera does not show up in the search, check to make sure that Restrictions are not turned on by tappingSettings > General > Restrictions.
Ensure the camera lens is clean and free from any obstructions. Use a microfiber polishing cloth to clean the lens.
Cases can interfere with the camera and the flash. Try gently cleaning the lens with a clean dry cloth or removing the case if you see image or color-quality issues with photos.
Try turning iPhone off and then back on.
Tap to focus the camera on the subject. The image may pulse or briefly go in and out of focus as it adjusts.
Try to remain steady while focusing:
Still images: Remain steady while taking the picture. If you move too far in any direction, the camera automatically refocuses to the center.
Note: If you take a picture with iPhone turned sideways, it is automatically saved in landscape orientation.
Video: Adjust focus before you begin recording. You can also tap to readjust focus while recording. Exiting the Camera application while recording will stop recording and will save the video to the Camera Roll.
Note: Video-recording features are not available on original iPhone or iPhone 3G.
If your iPhone has a front and rear camera, try switching between them to verify if the issue persists on both.
My issue is still not resolved. What do I do next?
Contact Apple Support.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Cheers,
Allen -
i have a gorp and i need help importing my hd videos that i know i shoot in hd, to imovie 11. it wont let me click on them, there transparent and it wont allow it. can someone help me figure this problem out?
Hi Ken,
I had the same problem importing from my Gopro. The solution I found was to open the movie using Quicktime. Select "share" from the menu at the top of the page, then select iMovie. It will convert it to a readable format as it loads it into iMovie. Don't know why Apple makes a simple task so unintuitive.
Dean -
When i double click a photo in iphoto to edit, the screen goes black
when i double click a photo in iphoto to edit, the screen goes black. I'm using 10.7.5 with iPhoto 9.4.2. Can anyone help?
There are several possible causes for the Black Screen issue
1. Permissions in the Library: Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Include the option to check and repair permissions.
2. Minor Database corruption: Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild.
3. A Damaged Photo: Select one of the affected photos in the iPhoto Window and right click on it. From the resulting menu select 'Show File (or 'Show Original File' if that's available). (On iPhoto 11 this option is under the File -> Reveal in Finder.) Will the file open in Preview? If not then the file is damaged. Time to restore from your back up.
4. A corrupted iPhoto Cache: Trash the com.apple.iPhoto folder from HD/Users/Your Name/Library/ Caches...
5. A corrupted preference file: Trash the com.apple.iPhoto.plist file from the HD/Users/ Your Name / library / preferences folder. (Remember you'll need to reset your User options afterwards. These include minor settings like the window colour and so on. Note: If you've moved your library you'll need to point iPhoto at it again.)
If none of these help:
As a Test:
Hold down the option (or alt) key key and launch iPhoto. From the resulting menu select 'Create Library'
Import a few pics into this new, blank library. Is the Problem repeated there? -
If you registrate one Apple ID for each iPhone/iPad, you'll get 5GB on iCloud for each Apple ID, right? I have two iPhones and one iPad with the same Apple ID, why can't I get 5 GB fo each of them?
Actually, everyone missed one point, when a device is priced, the cost of icloud storage space for that device is also included in it that is why they are able to give you 5gb each for each user ID, in nutshell there is nothing free coming with apple device purchase, it is paid for. What they are trying by giving only 5gb per user ID irrespective of the number of devices used is pure broadlight looting, they take money from you when you buy each device and give you nothing, This is a case of goods and services bought but not fully deliverd ie apple can be suied for discreminatory treatment towards it's users. I wonder why no one tried this yet in America where everyone sue everyone for petty things..... there is no one to take up this issue? . if tim got any love for the guys who shell out money for the devices his company makes, he should be implimenting this as priority before someone wake up from sleep and sue him.
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I have an IPhone 4, and I wanted to reset it, but couldn't do it via computer because the "find my IPhone" was turned on. So I went to ICloud > Find My IPhone and just erased my phone from there. The was acting weird but I finally got to a black screen with the spinning circle. And it won't advance. I can't just hold the sleep button and home button down because my sleep button is broken! Any help? I have reset my phone before.
Hello cwypyski,
The link below provides information on and can also assist with setting up service for your iPhone to have your Sleep/Wake button repaired.
Service Answer Center - iPhone
http://support.apple.com/kb/index?page=servicefaq&product=iphone
All my best,
Allen -
i have an iphone 4, i connect it to my laptop using the usb and then when connecting to itunes it says my phone is not up to date with itunes yet i cannot find an update 11.1 for my phones itunes? someone please help me.. kind regards
Itunes 11.1 is for your computer, not your iphone
It is required in order to sync with ios 7. -
I have a 3g iPhone and a new epson imprint compatible printer but the iPhone can't see it. I have downloaded all the software.
But my phone does not recognises the printer. Can anyone Help? Thanksto trouble shoot look here http://www.apple.com/support/iphone/assistant/airprint/#section_1
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We had one family apple id. I want to keep all devices on the same apple id for itunes but separate for everything else on the cloud. How can I change the other apple ids now? We have 3 iphones and an ipad.
Hi, thank you for this post. I hope you might be able to help me too?
I am relatively new to apple (have an iPad) and having been a PC user for years I was pleasantly surprised with the apple experience and am now trying to work out the best set up for me, my husband and young son as I am buying them both of them apple products this Christmas. New Mac laptop/ ipad for hubby and then an ipod touch for my son oh and a new mac laptop for me. We are also thinking of moving from Blackberries to iPhones. Yes we seem to be hooked! but i am unsure about the home family set up and how to replace my PC network that I run off an 8TB server.
In reading the forums I keep seeing people talk about problems they have with two apple IDs and trying to merge them. I have also heard about a family ID allowing us to share apps legally. I am really nervous of setting us up wrong and then having problems later and hence i am now looking for some advice on how to share as much as we can legally but also make usage practical and not invading each others privacy. thoughts so far:
Music - I think we are happy to share the same music and access using one ID (we currently don't buy much music from apple but have lots of CDs we share).
Photos - It would be nice to share photos - as long as my son or husband cannot accidentally delete photos of mine (which is my biggest concern). I currently load all camera photos onto my 8TB storage box as the network owner and my husband has full access to copy any photo to his laptop but can never delete the original copies by accident.
Apps - If possible i would like us to share these but they are cheap enough these days to separate if really needed. Would be good to share licence for pages etc though
cloud, contacts, facetime, email - this is what is making me consider separate IDs or learning how to have multiple users in one apple ID - I do not want to have to share synced contacts with my husband. I have near 300 contacts now through work etc and he will not want them plus i will not want his or him being able to delete mine by mistake. and then for email and facetime, well I want to give him his privacy so I do not receive his messages etc. especially now that we are considering switching to iPhones
Then last but not least, i don't know the best solution for my son. he is only 7 years old so even though I don't want to pay for things again I don't want him being able to download "just any" app from the purchased icon in Appstore. Also, is there a child friendly setting to prevent him from viewing inappropriate content on the internet?
Appreciate I have asked a lot of questions here but I am looking for any genuine advice out there. Thank you or other potential advisers in advance. -
If I have an IPhone and my mother has an IPod, how can we share an iTunes account on a Mac without sharing the music?
Have a read here...
https://discussions.apple.com/message/18409815?ac_cid=ha
And See Here...
How to Use Multiple iDevices with One Computer -
Hi, we have three iPhones and iPods which are currently linked to one apple ID. I have now set up an apple id for each phone/iPod. How do I go about re-directing the two accounts to the relevant one that has now been set up please? I could do with a step by step guide to follow as am worried about loosing aps, music, photo's etc which are on the individual phones.
Thanks
MandiOn each of the phones you're gonna use a new Apple ID for iCloud: turn off Contacts, Calendars, etc. for iCloud. You'll be prompted to keep the data or delete it from the phone, then turn off iMessage, FaceTime & delete the iCloud account...Settings>iCloud...scroll down...delete account. Then, setup iCloud using the new Apple ID, turn on iMessage & Facetime.
This will have no affect on the ID you share for iTunes content, & you can continue to do so. -
Ok so I have an iPhone and an iPod which share the same iCloud/appleID. I did this today when I got my new iPhone I put in my iCloud details which put everything I had on my iPod onto my iPhone(I was unaware this happened). I'm happy with all the apps added straight on and my contacts added but I don't want to have all my photos from my iPod on my iPhone. I want to keep the photos from my iPod on my iPod and when I take pictures on my iPhone they stay just on my iPhone. I'm wondering if this is possible as it's with the iCloud? I have previous synced my iPod on my laptop when adding music ect but I don't know if that effects iCloud I don't really know but I'm worried if I delete all the pictures off of my iPhone then sync that then sync my iPod into the same laptop will it wipe those pictures since there off my iPhone? I don't really get how all this works so help is very much appreciated!! And I hope what I've wrote makes sense to someone!
Welcome to the Apple Community lizzie.
If you don't want photo stream to sync your photos between devices go settings > iCloud and uncheck photos, do this on each device.
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