I have a Macbook 13-inch, Late 2009 I'm running 10.8 Mountain Lion. iWork '09 will not work, how can I fix that without purchasing new programs from the App Store?
Help! 911! S.O.S.
Update iWork to Mountain Lion compatible versions.
Software Update is now operated therough the Mac App Store. I'm guessing that you have a version not purchased through the Mac App Store, but on DVD?
If so, take a look at this thread. It's important to have the apps in the original folder. More details in the thread.
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I have iwork on my computer and i want it on my iphone without paying for it on the app store. how can i do that?
Sorry, you will need to purchase the iPhone version. The Mac version will not work in the iPhone or iPad.
Stedman -
speaker on phone calls will not work, how can I fix this? I have already done system restart and reset to manufature default. I also have no voice with Safari or any other apps including music!
If your speaker is broken, then you may need to get a repair done.
Are you unable to hear anything at all, or is it just one speaker in particular?
If it is just one speaker, where's it located? -
The Beamer responds with an error message - No Input fount On HDMI Interface
Download the latest version: Parallels Desktop 8.0.18483. Uninstall the one you have then install the new version. The uninstaller will either be in your Applications folder or on the disk image for the version you now have installed.
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Hello, Can someone assist me with trying to figure out how to locate previously purchased songs on my itunes library that are showing up with an exclamation point infront of the titile. I try and play the song and i get a message stating that Itunes cannot locate the original file... HELP:/
This happens if the file is no longer where iTunes expects to find it. Possible causes are that you or some third party tool has moved, renamed or deleted the file, or that the drive it lives on has had a change of drive letter. It is also possible that iTunes has changed from expecting the files to be in the pre-iTunes 9 layout to post-iTunes 9 layout,or vice-versa, and so is looking in slightly the wrong place.
Select a track with an exclamation mark, use Ctrl-I to get info, then cancel when asked to try to locate the track. Look on the summary tab for the location that iTunes thinks the file should be. Now take a look around your hard drive(s). Hopefully you can locate the track in question. If a section of your library has simply been moved, or a drive letter has changed, it should be possible to reverse the actions.
Alternatively, as long as you can find a location holding the missing files, then you should be able to use my FindTracks script to reconnect them to iTunes .
tt2 -
I have a MacBook 13-inch, Late 2009, I'd like to get a cable to connect a monitor. However I keep order the wrong part. Can somebody tell me what part I need.
The Late 2008 model 5,1 Aluminum Unibody and the Late 2009 model 6,1 and Mid 2010 model 7,1 White Unibody have a Mini DisplayPort.
The Early 2006 model 1,1 through Early 2008 model 4,1s plus the Early and Mid 2009 model 5,2s have Mini-DVI ports. Each would take a different adapter to connect with the TV.
To see which model you have go to the Apple in the upper left corner and select About This Mac, then click on More Info (and then System Report if you’re running 10.7 Lion). When System Profiler comes up check the Model Identifier and post it back here. -
New hard drive installed on my 2009 mac book. Can I reinstall pages, numbers, etc... from the App Store? I was running Lion.
HI Corey ...
Yes. Make sure you use the same Apple ID.
How to re download apps from the Mac App Store:
Open the App Store. From the menu bar click Store > Sign In
Click Purchases from the top of the App Store window.
Select which apps you want to re download. Then right or control click where you see Installed then click Install.
Make sure and use the same Apple ID used for the original purchase.
If you can't re dowload the apps, launch iTunes. From the iTunes menu bar top of your screen click Store > Authorize This Computer. Sign out of the iTunes store and try re downloading your apps from the App Store again. -
I have purchased angry birds from the app store and it has downloaded to my computer but I can not open it does anyone know what is wrong
JackieJackie...
Best to contact the developer of the app.
There's an email address available here > http://www.rovio.com/en/support -
HT5616 How can I use my apple ID to buy from different app stores (different countries)?
How can I use my apple ID to buy from different app stores (different countries)?
You can only use a country's store if you are in that country and have a billing address in that country on your account - are you in the country that you want to buy content from ? If you are then you can update the billing address on your account to be your address there (if using a credit card then that will need to have been issued by a bank in that country) via the Store > View Account menu option on your computer's iTunes.
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I purchased an application from the app store and the app is not working,How do I get a refund ?
First, contact the developer of the app and ask for assistance. Then if you cannot get the problem resolved, go to the following link, explain the reason for your request, including that the developer was unable to solve the problem, and ask:
http://www.apple.com/support/itunes/contact.html
Though a refund is not guaranteed, it's possible they'll make an exception for you.
Good luck. -
Hi can anyone tell me how to find out what and when my last purchases were made from the App Store ? I think my kids used all my credit
.from iTunes, go to View > Show sidebar
From sidebar > Itunes Store > Click top left on your Apple ID email address > Account > ...scroll down > Purchase History > View All -
Help .. I need to change my current location in my apple ID but i am asked to finish my balance first .. Just 16 cents and its not enough to purchase any item from the app store .. What should i do ?
You can try contacting iTunes support via this page and ask if they can remove the balance : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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I would like to purchase an app but it requires an operating system of OS X 10.7.3 or later and I only have 10.6.8 What do I need to do? Can I get that on my MacBook?
Upgrade Paths to Snow Leopard, Lion, and/or Mountain Lion
You can upgrade to Mountain Lion from Lion or directly from Snow Leopard. Mountain Lion can be downloaded from the Mac App Store for $19.99. To access the App Store you must have Snow Leopard 10.6.6 or later installed.
Upgrading to Snow Leopard
You can purchase Snow Leopard through the Apple Store: Mac OS X 10.6 Snow Leopard — Apple Store (U.S.). The price is $19.99 plus tax. You will be sent physical media by mail after placing your order.
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store. Access to the App Store enables you to download Mountain Lion if your computer meets the requirements.
Snow Leopard General Requirements
1. Mac computer with an Intel processor
2. 1GB of memory
3. 5GB of available disk space
4. DVD drive for installation
5. Some features require a compatible Internet service provider;
fees may apply.
6. Some features require Apple’s iCloud services; fees and
terms apply.
Upgrading to Lion
If your computer does not meet the requirements to install Mountain Lion, it may still meet the requirements to install Lion.
You can purchase Lion by contacting Customer Service: Contacting Apple for support and service — this includes international calling numbers. The cost is $19.99 (as it was before) plus tax. It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
Lion System Requirements
1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,
or Xeon processor
2. 2GB of memory
3. OS X v10.6.6 or later (v10.6.8 recommended)
4. 7GB of available space
5. Some features require an Apple ID; terms apply.
Upgrading to Mountain Lion
To upgrade to Mountain Lion you must have Snow Leopard 10.6.8 or Lion installed. Purchase and download Mountain Lion from the App Store. Sign in using your Apple ID. Mountain Lion is $19.99 plus tax. The file is quite large, over 4 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
OS X Mountain Lion — System Requirements
Macs that can be upgraded to OS X Mountain Lion
1. iMac (Mid 2007 or newer) — Model Identifier 7,1 or later
2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) —
Model Identifier 5,1 or later
3. MacBook Pro (Mid/Late 2007 or newer) — Model Identifier 3,1 or later
4. MacBook Air (Late 2008 or newer) — Model Identifier 2,1 or later
5. Mac mini (Early 2009 or newer) — Model Identifier 3,1 or later
6. Mac Pro (Early 2008 or newer) — Model Identifier 3,1 or later
7. Xserve (Early 2009) — Model Identifier 3,1 or later
To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
Are my applications compatible?
See App Compatibility Table — RoaringApps.
For a complete How-To introduction from Apple see Upgrade to OS X Mountain Lion. -
How do I reinstall an older version of Aperture from the App Store?
Hello,
I have an older Macbook - 13 inch early 2008. It is still running fine on 10.7.5 Lion, but can't update to a later version of OS X, as it is not compatible. I have Aperture 3.4.5, which I purchased from the App Store.
Following a hard disk problem, I've reinstalled the laptop, used software update to get all the latest patches, and have recovered my files and applications from my Time Machine Backup. Unfortunately, Aperture is no longer able to open files from my Sony Nex camera ("Unsupported Image Format" message") even though it worked before I rebuilt my Mac, and is listed as supported under Aperture 3.4.5. I've done all of the "Repair permissions", "repair database" and "Rebuild Database" things, but it hasn't helped.
I've tried to fix this by removing Aperture (in case my Time Machine backup version is in some way corrupted) and reinstalled from the App Store, but the App Store won't let me have Aperture anymore, even though I've paid for it, because my system is no longer compatible with the current version, 3.5. I can't see a way of downloading a full copy of the older version compatible with my system. I can see updates for Aperture listed at http://support.apple.com/downloads/#aperture, including Aperture 3.4.5, but these require a copy of Aperture 3.0 or later already installed to update, and even if I run the 3.4.5 update, it tells me it won't work because my copy of Aperture is from the App store.
Can anyone help me find a way of navigating the App Store or Apple web site to get the copy of Aperture 3.4.5 I have licensed from Apple?
Many thanks.@léonie
Thanks for your help with this. I've downloaded the latest RAW support updates supported on my machine - V4.09 that seems to contain all of the RAW formats for previous updated including V4.06, which includes the NEX 3N, my camera. After a short while (there seemed to be some sort of background processing ging on in Aperture) it started to allow my NEX 3N photos to be viewed. Some of the thumbnails were corrupted, but if I made a slight edit in each of these files, the thumbnails updated and all was well.
Prior to this, I raised a call with Apple, because the inability to reinstall software from the App Store that I've purchased from in App Store to a machine that supports OSX 10.7.5 and no later strikes me as a problem. I need to know that if my Time Machine backup fails and I need to reinstall, I've got somewhere I can go.
The support people at Apple were very helpful, and it feels like they recognise this as a problem, and are working to resolve it behind the scenes. The App Store will not allow me to download the last version that works on my machine at the moment, but it sounds like Apple is thinking about how to do this. In the meantime, they are shipping me a copy of Aperture 3.0 on CD, and sending me a registration code. This will solve my immediate problem.
This does make me wary about using the App Store for purchases in the future. I don't upgrade my hardware that frequently - I have no real need to as it just keeps working - and so not having physical copies of installation media for when the applications stop supporting my OS is a worry. On the face of it, maintaining prior versions of the software for older machines to download from the App Store seems like a reasonable solution, but they are not there yet, and there is no real commitment for them to do this. Anyone who doesn't back up their Apps in Time Machine (probably the majority of users) could loose them altogether when Apple moves on, and cuts app support for older OS versions.
Thanks to @léonie and @Frank Cagianno for your help.
Andy -
I want to download Lightroom from the App Store but I can't find the exact match (I think its $149 Aus dollars). There seems to be many other items related to Lightroom but not the one I need.
This is the first time I'm purchasing online so I am wondering if I need to enter my credit card details to see the full range of software available?
Your assistance would be appreciated.
Thank you.No, you can view items to purchase even if you have nothing on your account at all.
You may wish to check with the developer forums for clarificaion on finding exactly what you want.
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