I have a new I pad and can't add my old purchases
I have a new iPad and can't add games I have already purchased
Welcome to the Apple community.
Have you logged in to your existing iTunes account, if so exactly what is happening when you are trying to re-add the applications that you have previously purchased. Please give us some more information.
Similar Messages
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I have a new Macbook pro and can't recall the password I used with my Time capsule - How can I (ideally) retrieve or possibly change the time capsule password?
Remember security on a TC is an illusion.
Simply press the reset button for 1-2 sec.. you must not do too long .. it will then hard reset.. but soft reset will revert all passwords to default for 5min. ie TC password is now public.
Remember this the next time because anybody at all can change your passwords.
Once into the TC you can then open the view passwords if you wanted any weaker security. Click and open the TC.. and click on edit.. then go to the top menu..
Voila .. all your passwords in plain sight to any Tom Dick and Fred. -
I have a new lap top and can't access my Itunes account.
I have a new lap top and can't access my Itunes account, help
Just what do you mean and exactly what happens? Error message?
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I have a new mac pro and can't get a side scroll bar. What can I do to get this?
I have a new mac pro and can't get a side scroll bar. How can I get this?
The scroll bar is now set to appear automatically when you start scrolling with a trackpad or scroll wheel mouse. If you are using an mouse without a scrolling device, you should change a setting.
In System Preferences, click General, and in the Show Scroll Bars section, click the option for how you want it to work. If you want to see them all the time click "Always." -
I have the new i-pad and cannot get a signal at work. My original i-pad did not have this problem. Any clue?
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Cheers, Tom -
I have a new iphone 5s and am trying to download already purchased music from file, how do i do this
see
http://support.apple.com/kb/HT2519
peace, Clyde -
I have the new I pad and it seem not be compatible with my Mac
I have the newest I pad and when I try to use Icloud it says that I ahve to buy an i photo application, I do not know why?
iPhoto for iOS does not come standard on the iPad. You have to buy it to be able to use iPhoto on your ad. Use the App Store app on your iPad to buy iPhoto for iOS. The cost is $4.99
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I have the secuirty number pad on my ipad and I can't remember the password. Is there any way around this?
No, that would make the password rather insecure, wouldn't it? You can only restore from a backup before the passcode was implemented, or restore as a new device.
http://support.apple.com/kb/ht1212 -
I just purchased the New Ipad, my husband and I have 2 Iphones (4 & 4s) and he has the Ipad 2, we are "technically" challenged, that I will put out there right up front . We've had nothing but troubles with the imessaging, and messages stating that they have been delivered but not received. I am not sure if it's more confusing with us having this one Itunes account, if it's best for me to have my Itunes account and my husband having his own. The Itunes account is my husband's and for some reason, the imessager doesn't recognize "him" being registered, but it sees everyone else. It wasn't working last night, but this morning, it worked, but when I tried to send him a text from my iphone this morning, it said, delivered, but he never got it, the only way I could get it to work, was to turn off, imessaging. It's become very confusing and I am not sure why. I am thinking, I will remove my Iphone from his Itunes account, set up my own (as we have too much problem with this Icloud, his contacts, his music, etc). Any thoughts, suggest, help, would be greatly appreciated. Not sure what this problem is all the sudden with the imessager, we had no problem before I got my Ipad (which has not been synced with his Itunes yet as an additonal device) I am sure if there is a problem with how we have our contacts listed). I've tried reading articles and again, being technically challenged, it is hard to follow sometimes.
You and your husband can share a store account and still have seperate iCloud accounts for your contacts, bookmarks and stuff like that. Click here for instructions to make an apple account without entering a credit card. Make sure you use a different email address for each apple account.
Set up your iPhone/iPad whatever using the new account for iCloud. Then go into settings/store and sign in with your purchasing account, you may need to sign out of the other account. To the best of my knowledge, your household is allowed to share purchased legally, someone please correct me if I'm wrong.
Once you each have your own devices set to your own accounts you can set them to backup to that account and it will keep all your contacts seperate. -
I recently purchased a new computer Window7 and no longer can find or share photos from my library. If I move back to the old computer WindowsXP I can share photos. Is there some setting that I'm missing on the new operating system that is preventing the sharing of photos?
If you do not have access to the iTunes Library on your Old computer... or its Backup...
See these 2 Links...
Syncing to a New Computer...
https://discussions.apple.com/docs/DOC-3141
Recovering your iTunes library from your iPod or iOS device
https://discussions.apple.com/docs/DOC-3991
If you do have access... See Here...
iTunes: How to move your music to a new computer
Or...
From your OLD computer...
Copy your ENTIRE iTunes FOLDER to an External Drive... and then from the External Drive to your New Computer..
Full Details Here > http://support.apple.com/kb/HT1751
An Added Bonus is that you will have a Backup of iTunes. -
I'm able to use the new one even tho the old one is there? But can't delete the old one because it's frayed out n can't tap on it to change it to the new one
You will need to use that old Apple ID and password to update any apps you purchased using that account. So you will either need to recover that Apple ID, which if you forgot the password you should be able to reset here:
http://iforgot.apple.com
or you will need to delete all those apps and repurchase them using your current Apple ID.
Regards. -
I have a new airport extreme and can't set ip up
Hello, first of all I have to say that I'm from Argentina so forgive my English mistakes.
I recently bought an airport extreme and I can't set it up with the airport utility. I have windows 8, I download the Airport Utility and a message says that an error occurred while trying to access the apple device. The Airport has flashing amber light. And I read the manual in English and Spanish and could not find the solution.
I can access internet but only with this laptop and in unsecured way.
Please, someone can tell me what to do.
Thanks.Be sure that you've installed Bonjour Print Services for Windows:
http://support.apple.com/kb/DL999
Connect the AirPort Extreme directly to your Windows 8 computer by Ethernet cable and then run AirPort Utility. -
HT4528 I have a new iphone 5s and can't seem to change my apple ID that I changed recently.
I recently had to get another iphone 5s and several things won't sync. I only want selected music and it sends the entire library to the cloud. Also it has my old iTunes ID and won't let me change it. Can anyone help me with these issues?
thanks, ISBFollow the instructions here > iOS: Sign in with a different Apple ID in the iTunes Store, App Store, and iBooks Store
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I accidently put my old 2nd generation Ipod nano through the washer a few years ago. Well after that it would no longer work do to water damage. After a while i got a new Ipod (the same type) and was able to get new songs to put on it and what not. Well i was playing around with the one i washed opne day and found that i could still restore it on iTunes. However, it wont let me restore it without losing all of my music and what not that i got for the new one. I would like to continue to use the old one, but I am afraid of losing all of my current stuff. Does anyone have any suggestions as to how i can restore the old and keep the new? I am in desperate need.
Well, two thoughts.
The battery has completely discharged and will take overnight to recharge, so don't expect much in an hour.
The battery has deep discharged and is now dead. It will never recharge and should be replaced.
If your iPod Touch, iPhone, or iPad is Broken
Apple does not fix iDevices. Instead they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
iPod Service Support and Costs
iPhone Service Support and Costs
iPad Service Support and Costs
There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task. Start with Google to search for these.
The flat fee for a battery exchange is, I believe, $99.00 USD. -
I have a new Macbook Pro, how can I access my old backups from previous Macbook??
Hey, I reccently got a new Macbook Pro, because my Macbook died. How can I get access to my previous backups to get uni work and stuff from it? There is almost 2 years work of stuff on there that I need access to.
Is it also because I am now on Lion?
cheersTry the advice on this thread.
The problem is that you're using a different Mac. The best approach would have been to use Setup Assistant to suck your data from the old backup into your new Mac. Since you didn't do that, your manual approach may be the best option.
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