I have a second generation ipod touch that will not update past version 3.1.3, when i check updates it says it is up to date but im quite sure i should be able to get at least a 4.2 ios update. If someone could please help id really appreciate it!!

I have made sure that my ipod is second generation, and i have tried to resotr it twice to fix the problem. I'm getting a little bit frustrated with it. I went to the apple store in metrotwn and the gentlemen didnt even look at the ipod, just told me that it was maybe to old of a generation to support updates. Funny thing is my boyfriend had it before me and he updated it past 3.1.3 no problem.

- Are you sure you have a 2G iPod and not a 1G? Yucan can itell the difference here by the shape of the black antenna cover on the back of the iPOd.
Identifying iPod models
- What version of iTunes is installed opn the computer?

Similar Messages

  • We have some 3rd generations iPod touches that are note syncing with the computer we have. The original computer that the ipods was synced to is gone. We downloaded the itunes to the new computer and logged on as the same account and it won't sync.

    We have some 3rd generations iPod touches that are note syncing with the computer we have. The original computer that the ipods was synced to is gone. We downloaded the itunes to the new computer and logged on as the same account and it won't sync the applications we have.

    An iPod can pn;y sync wiht one iTunes kibrary and the new computer is a new iTunes library:
    - Transfer iTunes purchases to the computer by:
    iTunes Store: Transferring purchases from your iPhone, iPad, or iPod to a computer
    - Transfer other music by using a third-party probgram like one of those dicussed here:
    Copy music from Ipod to new computer...: Apple Support Communities
    - Connect the iPod to the computer and make a backup by right clicking on the iPod under Devices in iTunes and select Back Up
    - Restore the iPod from that backup

  • We have a second generation Ipod Touch that no longer works.Will Apple let you trade it in for a refurbished Ipod Touch?

    I have a @nd gen Ipod touch that no longer works..Can I trade it in for a refurbished IPod?

    See it this 10% discount covers a refurbished one. I know it covers purchase of a new one.
    Apple - Recycling Program for iPod and Mobile Phones

  • I have a second generation ipod touch, why won't the ios 5 and ios 4.3 work on ipod touch 2g?

    I have a second generation ipod touch, why won't the ios 5 and ios 4.3 work on ipod touch 2g?

    Wel your "answer" provides not only a bad comparison, but is disingenuous at its heart!
    Apple sold a product (8GB iPod Touch) that one could have assumed to be 3rd generation at the time of purchase (because that was what all the other models of iPod Touch were at the time). Then when ios 4.3 came out, we who purchased one of these units found out that the 8GB Touch was really a 2nd generation model, and it would not ever be updated beyond ios 4.2.1 (8C148). Since the version (4.2.1) is BUGGY, it would be in the best interest of Apple to at least provide a bug-fix update release for these units. It is not like we are asking for all the new features of ios 4.3, just fix the BUGS, please, Apple!

  • HT4972 I have a second generation ipod touch how do I set you IOS. 5?

    I have a second generation ipod touch how do I set you IOS. 5?
    help me is something I have tried a long time ago please send your answers as quickly as possible

    If you are using iTunes on Maverick OSX 10.9 then syncing of contacts and calendars has been removed. The replacement is to use iCloud instead.

  • I have an iPod touch that will not turn on.

    Hello forums! I have an iPod touch that will not turn on. I have tried everything I can to turn it back on, but I just cant find the right thing. I dont know if it is in need of a new digitizer, or the battery is dead, but I would really appreciate some help. It is an iPod touch 3rd generation.

    Try:                           
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar

  • I have a 7th generation ipod nano that is not showing in the itunes window after being put on the USB. how do i fix this, i have a 7th generation ipod nano that is not showing in the itunes window after being put on the USB. how do i fix this

    I have a 7th generation ipod nano that is not showing in the itunes window? how do i change that?

    Thank you Bilbo! I was trying to find the instructions on how to do this, but was unable to locate them until you pointed me to it!
    After running the diag, it shows me error...
    [Device Opened]
    Error
    Menu to continue
    From the information Ive read on this occurance, my HD is shot? Is this true or likely? What would be recommended as the next step?

  • I have a new iPod touch that will not turn on, nor will it connect to iTunes.  Any suggestions?

    I have a new iPod touch that will not turn on, nor will it connect to iTunes.  Any suggestions?

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • My two month old iPod touch 4 will not charge past 98% after updating to 4.3.2

    My two month old iPod touch 4 will not charge past 98% after updating to 4.3.2

    - Are you sure you have a 2G iPod and not a 1G? Yucan can itell the difference here by the shape of the black antenna cover on the back of the iPOd.
    Identifying iPod models
    - What version of iTunes is installed opn the computer?

  • HT4972 What if you have a second generation iPod touch? How do I get iOS 5 or 4?

    Ive had this iPod for a while just used it for music but now that I was trying to put apps on it I couldn't because I needed something called iOS 5 or 4.3 so I looked it up and it said I couldn't get that so I was wondering what am I supposed to do now

    Neither of those are compatible with the second generation iPod touch. If you want to use those applications, get a newer device.
    (75153)

  • 3rd generation ipod touch that will no longer sync but charges

    I have a 3rd generation ipod touch.  It was syncing to my itunes just fine and then one day it stopped syncing.  It shows that its charging but never syncs anything.  When i click to do a manual sync, it goes through the process but does not transfer any music.  Any suggestions.  I am running windows 7 64bit if that makes any difference with the newest version of itunes. 

    On your computer go to the control panel (hover in the lower right corner) then programs, add/remove programs
    Uninstall iTunes, Apple Mobile Device Service, Apple Application Support then go to apple.com and redownload and reinstall iTunes and try again.
    You won't lose any content, you're not deleting that, just the programs that access them.
    What is thought to happen is that sometimes a new version of itunes doesn't update the drivers in those other two programs. The only way to update the drivers is to force it by uninstalling the programs which allows itunes to write the correct ones.
    My iPad and iPod did exactly the same thing and this is how I fixed it.

  • I have a 5th generation iPod touch that is suddenly "unable to connect to the server", not entirely sure what this means but I'm unable to connect to the internet even though I'm connected to Wifi. Can't connect to iTunes on my pc either. Any input?

    I have a 16GB iPod touch that suddenly stopped connecting to the internet last night. Everytime I try to get mail, or access anything with Safari I get a message saying that it can't connect to the server. Also I've plugged it in to my home computer but it won't connect to iTunes either. I haven't updated to iOS8 yet as I didn't have enough space for it and I had planned on deleting all my music files, updating the software and putting whatever music I could fit back on to the device afterward, but now I'm hesitant to do that as I have no way to get any of the files back onto the device. Could this be because I haven't updated to iOS8 yet? I've been having other problems such as apps crashing unexpectedly lately as well, for example my music shuts off randomly and apps such as Twitter and Tumblr and a few others crash on launch. I'm definitely not a genius when it comes to technology by any means, so I have no idea what's causing this problem or how to fix it, any help would be greatly appreciated!

    Does the iOS device connect to other networks? If yes that tend to indicate a problem with your network.
    Does the iOS device see the network?
    Any error messages?
    Do other devices now connect?
    Did the iOS device connect before?
    Try the following to rule out a software problem:                
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Power off and then back on your router
    .- Reset network settings: Settings>General>Reset>Reset Network Settings
    - iOS: Troubleshooting Wi-Fi networks and connections
    - Wi-Fi: Unable to connect to an 802.11n Wi-Fi network      
    - iOS: Recommended settings for Wi-Fi routers and access points
    - Restore from backup. See:
    iOS: How to back up
    - Restore to factory settings/new iOS device.
    If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar

  • HT4059 I have a 2nd generation ipod touch that I am trying to download ibooks onto.  It is version 4.2.1.  The app says it requires 5.0.   Is there an older version I can put on the ipod so I can read books?  And same with the kindle app.

    How can I get the ibooks onto a 2nd generation ipod touch since it requires 5.0 and the version on the ipod is only 4.2.1?   Surely, I should be able to read books on the 2nd generation ipod, right?

    "Really?  "
    Yes.
    "Is there any other way to access books on the ipod 2nd generation? "
    No ibooks.
    You can try a kindle reader.

  • Have a brand new ipod touch.  Will not respond to swiping.  Have tried to reset it but no luck.  please help

    Have a brand new ipod touch and the screen is completely unresponsive.  I cannot swipe the screen to configure it at all.  I have pressed the home button and on/off button to reset it but it does not have any effect.  Please could someone help.

    - Restore the iPod from backup
    - If still problem restore to factory settings/new iPod
    - Last, male an appointment at the Genius Bar of an Apple store. you have a hardware problem.

  • My ipod will not let me use all but like 3 apps fully without closing me out of the app. I have a 2nd generation ipod touch that has IOS 4. Why is this happening and should I take it to an apple store??

    My ipod will not let me use all but like 3 apps fully without closing me out of the app and i can only use safari or the app store for about 10 seconds without it shutting down the app. This has been happening for about 6 months after the upgrade to ios 4. Please help, should i take my ipod to an apple store?? It is a ipod 2nd generation itouch with ios 4.

    We won't know until you try the procedure.   The reset will not affect the content of the iPod.
    Stedman

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