I have a 5th generation iPod touch that is suddenly "unable to connect to the server", not entirely sure what this means but I'm unable to connect to the internet even though I'm connected to Wifi. Can't connect to iTunes on my pc either. Any input?

I have a 16GB iPod touch that suddenly stopped connecting to the internet last night. Everytime I try to get mail, or access anything with Safari I get a message saying that it can't connect to the server. Also I've plugged it in to my home computer but it won't connect to iTunes either. I haven't updated to iOS8 yet as I didn't have enough space for it and I had planned on deleting all my music files, updating the software and putting whatever music I could fit back on to the device afterward, but now I'm hesitant to do that as I have no way to get any of the files back onto the device. Could this be because I haven't updated to iOS8 yet? I've been having other problems such as apps crashing unexpectedly lately as well, for example my music shuts off randomly and apps such as Twitter and Tumblr and a few others crash on launch. I'm definitely not a genius when it comes to technology by any means, so I have no idea what's causing this problem or how to fix it, any help would be greatly appreciated!

Does the iOS device connect to other networks? If yes that tend to indicate a problem with your network.
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

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We have some 3rd generations iPod touches that are note syncing with the computer we have. The original computer that the ipods was synced to is gone. We downloaded the itunes to the new computer and logged on as the same account and it won't sync.

We have some 3rd generations iPod touches that are note syncing with the computer we have. The original computer that the ipods was synced to is gone. We downloaded the itunes to the new computer and logged on as the same account and it won't sync the applications we have.

An iPod can pn;y sync wiht one iTunes kibrary and the new computer is a new iTunes library:
- Transfer iTunes purchases to the computer by:
iTunes Store: Transferring purchases from your iPhone, iPad, or iPod to a computer
- Transfer other music by using a third-party probgram like one of those dicussed here:
Copy music from Ipod to new computer...: Apple Support Communities
- Connect the iPod to the computer and make a backup by right clicking on the iPod under Devices in iTunes and select Back Up
- Restore the iPod from that backup

We have a second generation Ipod Touch that no longer works.Will Apple let you trade it in for a refurbished Ipod Touch?

I have a @nd gen Ipod touch that no longer works..Can I trade it in for a refurbished IPod?

See it this 10% discount covers a refurbished one. I know it covers purchase of a new one.
Apple - Recycling Program for iPod and Mobile Phones

HT4059 I have a 2nd generation ipod touch that I am trying to download ibooks onto. It is version 4.2.1. The app says it requires 5.0. Is there an older version I can put on the ipod so I can read books? And same with the kindle app.

How can I get the ibooks onto a 2nd generation ipod touch since it requires 5.0 and the version on the ipod is only 4.2.1? Surely, I should be able to read books on the 2nd generation ipod, right?

"Really? "
Yes.
"Is there any other way to access books on the ipod 2nd generation? "
No ibooks.
You can try a kindle reader.

My ipod will not let me use all but like 3 apps fully without closing me out of the app. I have a 2nd generation ipod touch that has IOS 4. Why is this happening and should I take it to an apple store??

My ipod will not let me use all but like 3 apps fully without closing me out of the app and i can only use safari or the app store for about 10 seconds without it shutting down the app. This has been happening for about 6 months after the upgrade to ios 4. Please help, should i take my ipod to an apple store?? It is a ipod 2nd generation itouch with ios 4.

We won't know until you try the procedure. The reset will not affect the content of the iPod.
Stedman

I have a 5th generation IPod touch, and today when i turned it on everything was fine. Then suddenly the screen froze and changed colors and lines started coming from the sides of the Ipod until the reached the middle. Now it won't turn back on.

I tried restarting it by using just the power on button at first. Once that failed I held the power and home buttom for ten sconds and that didn't work. I then plugged in the ipod to see if it needed charged, and repeated the same two steps at before but to no avail. Finally, I opened up itunes and plugged my ipod in, but nothing came up. I then tried to turn it on for a third time, but nothing happened. I just confused on what happened. Could it be a bad display, or did the whole thing just die on me? Help please.

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

5th generation iPod touch lock screen suddenly does not function/ or respond to touch?

     Recently, I was using my iPod touch to take a picture of the beach, while I was at the beach. It functioned perfectly well, but afterwards the lock screen did not respond to touch. It is 100% battery at the moment. Though my hands were just a tiny bit wet at the time, I do not believe the issue is hardware related. I also do not believe this is related to the fact that my hands were wet while using the device. This is because when I swipe down to open my notification on the lock screen, it responds to my touch. Although I cannot access any of the apps on notification center, and it will not respond when I click on notifications, the software does allow me to open notification center.
     I cannot slide to unlock my iPod touch, all of a sudden. Also, I cannot open the camera app via the lock screen either. When a friend texted me (through iMessage), a notification showed up on the lock screen. The only action the lock screen allows me to do is access the notification center.
     Also, when connected to my Mac and wall charger, it will charge. I am currently operating on iOS 7.1.1, so I have been due for a software update.
     Would updating through my iMac solve this problem? Also I plan on backing up all the data onto my computer (esp. photos). How should I solve this problem? If I were to upgrade to iOS 7.1.2 would it be helpful? I believe this is merely a software issue, not a hardware issue with the touch screen. I have had this iPod touch since February 2013 and it has a 32 GB capacity.
Thanks to everyone who answers
p.s. Has a similar issue like this ever occurred to anyone?

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Not completely sure how this happened, but daughter changed my apple ID name, password, and email address 2 days ago and I can't find an easy way to undo this. And I don't know what the new info is. Any suggestions?

All I have is the email from Apple informing me about the change to my account, but without any specifics. And my daughter doesn't know what they are So I went and created a "new" account using all my original information, even keeping my password the same, but I'm still considered a "new" account and my ITunes Match can't be accessed, nor can I see any of my past purchases.

To change the iCloud ID on your device you have to go to Settings>iCloud, tap Delete Account, provide the password to turn off Find My iPhone when prompted, then sign back in with the ID you wish to use.

I have a second generation ipod touch that will not update past version 3.1.3, when i check updates it says it is up to date but im quite sure i should be able to get at least a 4.2 ios update. If someone could please help id really appreciate it!!

I have made sure that my ipod is second generation, and i have tried to resotr it twice to fix the problem. I'm getting a little bit frustrated with it. I went to the apple store in metrotwn and the gentlemen didnt even look at the ipod, just told me that it was maybe to old of a generation to support updates. Funny thing is my boyfriend had it before me and he updated it past 3.1.3 no problem.

- Are you sure you have a 2G iPod and not a 1G? Yucan can itell the difference here by the shape of the black antenna cover on the back of the iPOd.
Identifying iPod models
- What version of iTunes is installed opn the computer?

I have a 5th generation IPod (Nano?) that I have registered to my ITunes Account. Recently bought my daughter a 7th generation IPod Nano for her B-Day and Am trying to sync it to my ITunes acct. Message appears that says it does not recognize new Ipod.

I have a 5th generation IPod Nano that I have registered to my ITunes account. I recently bought my daughter a 7th generation IPod Nano and have attempted to sync this new IPod to my ITunes account. A message continues to appear saying that it does not recognize the (new) device... Any suggestions ??

How to use your iPod to move your music to a new computer

5th generation iPod Touch speaker is not working with music and apps, but the alarm sound goes off fine. Why?

I have a 5th generation iPod Touch and it got a small amount of water in it around the speaker. When I tried to see if my music would play through it, it couldn't. But, when I tried my alarm to make sure I could still hear it, you could. The sound was fine from the alarm, not as loud as it used to be but I could still hear it. Why doesn't the sound work with my music and apps? Also, would I be able to exchange it if I have a warranty?

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

I have a 3rd generation iPod Touch and just did the update to IOS 5. Now I can't connect to my Netgear wifi router. My iPhone connects fine along with all of my other laptops etc. I have the router set with WPA-PSK [TKIP] security and an access list.

I have a 3rd generation iPod Touch and just did the update to IOS 5. Now I can't connect to my Netgear wifi router. My iPhone connects fine along with all of my other laptops etc. I have the router set with WPA-PSK [TKIP] security and an access list. I've confirmed the mac address is included on that list and that the password is correct. Under choses netwrok I select the network and it just goes into a spin. I have tried removing the password and the access list settings and it still will not complete the connection to the router thus no internet access. The routers firmware is also up to date. This thing worked fine before this update and I've already tried to restore from backup. Any ideas or is the wifi nic bad in this thing with the new apple firmware update? Any fix?

Thanks Bob, I don't know why but it all of a sudden worked a few days later. It's a mystery but at least problem solved.

I have a 2nd generation iPod touch. I have not updated the software from version 2.2.1. When I connect to iTunes to update to 4.2, I keep getting an error message. Has anyone else had this issue and figured out a way to fix it?

I have a 2nd generation iPod touch. I have not updated the software from version 2.2.1. When I connect to iTunes to update to 4.2, I keep getting an error message. Has anyone else had this issue and figured out a way to fix it?

Error -1
Attempt to restore your iOS device two more times. If the issue is still unresolved, the device may need service.
The "device may need service" means a hardware problem. In that case make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar
Also see:
-1 error
-1 error too

I have a 4th generation iPod touch which was working perfectly until I downloaded ios5 and now it won't connect to my wi-fi - all other devices working correctly. Where can I download ios 4.3.5 from?

I have a 4th generation iPod touch which was working perfectly until I downloaded ios5 and now it won't connect to my wi-fi - all other devices working correctly. My pc didn't create a backup before updating software so I can't revert back to ios 4.3.5 from there, where can I download ios 4.3.5 from?

I tried just about everything and finally brought my Ipod touch to the apple store. The tech installed ios 4.3.5 but still no WIFI. He recommended a $149 exchange - not really a bad deal with a new battery and 90 day warranty, but I thought I'd try again.
The "solution" was bizarre. On YouTube was a fix involving taking the motherboard out and heating the wifi components with a heat gun.
I did not like that idea, but another involved turning it off, putting it in the freezer for five minutes and restarting. It worked! I must admit the fix does not work reliably, so I may still go for the exchange. Still, I am now convinced that it is a hardware problem. i remember back in the old days, TV repairmen sprayed a suspected bad resistor with Freon. The chilled component would work long enough to identify what needed replacement. Perhaps something similar is happening here.
For anyone wanting to try this, I found it more convenient to place the back of my ipod on a frozen cold pack until the wifi is restored. It seems to happen when condensation forms on the face. I used a towel to wipe off the moisture so as not to add to the problem.

I have a first generation ipod touch. I use a wireless router to get on the internet. My connection has frozen and I can not get out of a google search screen. Any help is appreciated. Ray.

I have a first generation ipod touch. I use a wireless router to get my internet connection. It is frozen on opening up a website and will not release. Even when I power down and restart it goes back to the same failed connection. Any ideas greatly appreciated. Ray.

- Try resetting the iPod. Nothing will be lost.
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Go to Settings>Safari and delete cookies, cach and history.
- Restore the iPod

I have a 5th generation iPod touch that is suddenly "unable to connect to the server", not entirely sure what this means but I'm unable to connect to the internet even though I'm connected to Wifi. Can't connect to iTunes on my pc either. Any input?

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