I have a virus. My macbook open many tabs and impossible close. Also deselect option "relaunch window..." on general settings, but the problem keeps

Hi, I have a my macbook and my safari crash.
When I restart safari, after deselect the option "restore window..." the safari keeps open so many tabs. Many, many, many....and dont stop!!!!
Help!

Quit Safari.
Hold a shift key down while you open Safari.
Fixed?

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I used to open many tabs in the same page and i move from one to other by mouse but since3 two days the tabs open in the same page normaly but i can't move from one to other when i clik with mouse on any tab it don't open/ do u have any solve for this?

i used to open many tabs in the same page and i move from one to other by mouse but since3 two days the tabs open in the same page normaly but i can't move from one to other when i clik with mouse on any tab it don't open/ do u have any solve for this

Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
*Do not click the Reset button on the Safe mode start window or otherwise make changes.
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

After updating an older intel macbook to Snow Leopard and ilife 11, Software Update says everything is up to date, but when I try to open iPhoto, it tells me I have to update to the latest version, what can I do?

after updating an older intel macbook to Snow Leopard and ilife 11, Software Update says everything is up to date, but when I try to open iPhoto, it tells me I have to update to the latest version, what can I do?

Download 9.1 and 9.2.3 updates and install them

A java virus disabled the click + at the left to open new tab. I have reinstalled firefox but the problem is not fixed. what do i do to fix this?

A java virus disabled the click + at the left to open new tab. I have reinstalled firefox but the problem is not fixed. what do i do to fix this?
admins of forum feel free to edit post.

Try disabling the Ask Toolbar extension.

Is there a way to open a browser and it "starts" with opening many tabs?

Is there a way to open a browser and it "starts" with opening many tabs?
e.g. I open a browser - and it starts on 3 or 4 tabs?

Leave them open when you shuit Safari down. It doesn't have a home page function.
You might check the app store for some alternate browsers. I beleive there a few that will do this.

I have always heard that Macs are less likely to get infected with a virus. My computer has been running much slower since I installed Maverick. Just not sure what the problem might be. Is there a way for me to run a diagnosis?

I have always heard that Macs are less likely to get infected with a virus. My computer has been running much slower since I installed Maverick. Just not sure what the problem might be. Is there a way for me to run a diagnosis?

Some have found relief just by reinstalling, but it is more than likely incompatible third-party applications that slow it down.
You will have to investigate to see what it is.
Open Activity Monitor and see if anything is using a lot of CPU% or Memory. If they are, check to see if there is an update for them.
Another place to look is the Console. See if anything is logging repeating messages with throttling and/or respawn in the All Messages list.
Sometimes it is not that easy to root out the problems, but if you have anything that purported to clean, protect, optimize, maintain, or flush your system, then that is likely the cause.

I have a virus that has taken over Safari and will not allow me to use Safari or even shut down my computer. It claims I need to send $1000 to a "green dot account to get my on line capability.Help

I have a virus that has taken over Safari and will not allow me to browse of even shut down the computer. The request is to send $1,000 to a "green dot" address to get the virus removed.
Help!
lawrencefromchatham

Command, option and escape keys held down together will open the "Force Quit" dialog window.
Quit Safari and then relaunch it while holding down the shift key.

Some pdf & doc won't download... tried fixes under 'FF keeps opening many tabs or windows' but none worked... these files open in Safari & Google Chrome.

Some pdf & doc files won't download. The "You Have Chosen to Open" pop-up appears but when I hit 'Save File", it goes away and the file is not saved. The corrupted files show up in mac download file as .part but don't show up in ff download file. Tried suggestions in "Firefox keeps opening many tabs or windows" on this website but none worked.

This is most likely Firefox's new "built in" PDF Viewer giving you the trouble.
First, in Firefox, type "about:config" (minus the quotes) in the address bar. This will open the Firefox configuration file. You'll see a warning. Click that you'll be careful, and open the configurer.
At the top there is a search bar. Type "js" (again, minus the quotes).
In the list of results you'll see pdfjsdisabled with a value of "false". Right click it and select Toggle to make it read "true".
Click Firefox>Preferences and under the Applications tab, scroll down to Adobe Acrobat Document. Click the drop down on the right side and choose "Use Adobe Reader (default)".
That should take care of it for you.

I occasionally have issues waking my macbook pro up from sleep mode and have to restart the computer. The apple store replaced the sleep part but the problem is still there

I occasionally have issues waking my macbook pro up from sleep mode resulting in my need to restart the computer. I dislike all of my programs opening at once when I do get the computer started becasue it slows the cpu down. The apple store replaced the sleep part but the problem is still there. Note: i never had this problem with snow leopard

I'm not certain but my new MBA 13...when in sleep mode comes back on from a black screen when I simply click on the left mouse button. Also, one time I did a SECURE EMPTY TRASH on files that totalled more than 1GB and it took so long that the fan kept increasing in speed so I pressed on the POWER button and the MBA shut...I was able to boot up with no problem. As a rule, I now only do secured erases for trash bin data totalling 500mb or less...anything above that gets a regular erase (dump).

When I close Firefox, the windows closes normally, but firefox.exe still appears in Processes in Task Manager. I have to End Process to open Firefox again, and it goes to Restore Last Session page.

When I close Firefox, the windows closes normally, but firefox.exe still appears in Processes in Task Manager. I have to End Process to open Firefox again, and it goes to Restore Last Session page.
Quando eu fecho o Firefox, a janela fecha normalmente, mas o firefox.exe ainda aparece no Processos do Gerenciador de Tarefas. Eu tenho que Finalizar Tarefa pra abrir o Firefox de novo, e quando abre vai para a página de Restaurar Última Sessão.

I have the same problem - every time I close firefox (using either the red x or by selecting file ---> exit) the program appears to close normally, but the firefox.exe *32 process continues to run. If I try to re-open firefox normally I get a message that the program is still running and I need to go into task manager and manually kill the process.
I could also kill the process from the command prompt, but both of those methods are slow and annoying. This issue has only been occurring for the last 24 hours or so; to the best of my knowledge I haven't downloaded any new software or updated any plug-ins that would have caused a switch from firefox's normal awesomeness. Norton doesn't show any new viruses or other nastiness on my computer.
I'm running 64 bit Windows 7 Home Premium edition.

I have nothing on this macbook air just iPhoto and iTunes and the error startup dic full message keeps coming up and the storage is full of other i don't know what to do.

i have nothing on this macbook air just iPhoto and iTunes and the error startup dic full message keeps coming up and the storage is full of other i don't know what to do.how do i delete all of this?

First, empty the Trash if you haven't already done so. Then reboot. That will temporarily free up some space.
According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation. You also need enough space left over to allow for growth of your data. There is little or no performance advantage to having more available space than the minimum Apple recommends. Available storage space that you'll never use is wasted space.
To locate large files, you can use Spotlight as described here. That method may not find large folders that contain a lot of small files.
You can also use a tool such as OmniDiskSweeper (ODS) to explore your volume and find out what's taking up the space. You can delete files with it, but don't do that unless you're sure that you know what you're deleting and that all data is safely backed up. That means you have multiple backups, not just one.
Proceed further only if the problem hasn't been solved.
ODS can't see the whole filesystem when you run it just by double-clicking; it only sees files that you have permission to read. To see everything, you have to run it as root.
Back up all data now.
Install ODS in the Applications folder as usual.
Triple-click the line of text below to select it, then copy the selected text to the Clipboard (command-C):sudo /Applications/OmniDiskSweeper.app/Contents/MacOS/OmniDiskSweeper
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V). You'll be prompted for your login password, which won't be displayed when you type it. You may get a one-time warning not to screw up. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
I don't recommend that you make a habit of doing this. Don't delete anything while running ODS as root. If something needs to be deleted, make sure you know what it is and how it got there, and then delete it by other, safer, means.
When you're done with ODS, quit it and also quit Terminal.

I have an early 2011 MacBook Pro which has been running slow for a while. After looking at responses to similar problems I have downloaded and run EtreCheck and will post the output. Please can someone help me with what it all means.Thanks in advance

I have an early 2011 MacBook Pro which has been running slow for a while. After looking at responses to similar problems I have downloaded and run EtreCheck. Please can someone help me with what it all means.
Thanks in advance.
EtreCheck version: 1.9.15 (52)
Report generated 19 September 2014 08:07:14 GMT+8
Hardware Information: ?
MacBook Pro (13-inch, Early 2011) (Verified)
MacBook Pro - model: MacBookPro8,1
1 2.3 GHz Intel Core i5 CPU: 2 cores
4 GB RAM
Video Information: ?
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
System Software: ?
OS X 10.9.4 (13E28) - Uptime: 0 days 0:4:29
Disk Information: ?
Hitachi HTS545032B9A302 disk0 : (320.07 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 319.21 GB (147 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R   UJ-898
USB Information: ?
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ?
Apple Inc. thunderbolt_bus
Gatekeeper: ?
Mac App Store and identified developers
Kernel Extensions: ?
[not loaded] com.seagate.driver.PowSecDriverCore (5.2.4 - SDK 10.4) Support
[not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.2.4 - SDK 10.4) Support
[not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.2.4 - SDK 10.5) Support
[not loaded] com.seagate.driver.SeagateDriveIcons (5.2.4 - SDK 10.4) Support
[loaded] com.sophos.kext.sav (9.1.55 - SDK 10.7) Support
[loaded] com.sophos.nke.swi (9.1.50 - SDK 10.8) Support
Launch Daemons: ?
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[running] com.sophos.autoupdate.plist Support
[running] com.sophos.configuration.plist Support
[running] com.sophos.intercheck.plist Support
[running] com.sophos.notification.plist Support
[running] com.sophos.scan.plist Support
[running] com.sophos.sxld.plist Support
[running] com.sophos.webd.plist Support
[running] com.trusteer.rooks.rooksd.plist Support
Launch Agents: ?
[loaded] com.divx.dms.agent.plist Support
[loaded] com.divx.update.agent.plist Support
[running] com.sophos.uiserver.plist Support
[running] com.trusteer.rapport.rapportd.plist Support
User Launch Agents: ?
[loaded] com.adobe.ARM.[...].plist Support
[running] com.amazon.music.plist Support
[loaded] com.google.keystone.agent.plist Support
[not loaded] jp.co.canon.Inkjet_Extended_Survey_Agent.plist Support
User Login Items: ?
iTunesHelper
TomTomHOMERunner
AdobeResourceSynchronizer
Dropbox
Internet Plug-ins: ?
FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
DivX Web Player: Version: 3.2.1.977 - SDK 10.6 Support
AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 Support
AdobePDFViewer: Version: 11.0.09 - SDK 10.6 Support
Flash Player: Version: 15.0.0.152 - SDK 10.6 Support
EPPEX Plugin: Version: 10.0 Support
Default Browser: Version: 537 - SDK 10.9
OVSHelper: Version: 1.1 Support
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.4.4 - SDK 10.6 Support
iPhotoPhotocast: Version: 7.0 - SDK 10.7
Safari Extensions: ?
Ultimate
Audio Plug-ins: ?
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins: ?
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
3rd Party Preference Panes: ?
Flash Player Support
Perian Support
Trusteer Endpoint Protection Support
Time Machine: ?
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 297.29 GB Disk used: 160.38 GB
Destinations:
Data [Network] (Last used)
Total size: 2 TB
Total number of backups: 99
Oldest backup: 2012-04-20 17:05:32 +0000
Last backup: 2014-09-18 23:49:25 +0000
Size of backup disk: Excellent
Backup size 2 TB > (Disk size 297.29 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU: ?
      6% InterCheck
      5% iCalExternalSync
      3% WindowServer
      2% CalendarAgent
      2% SystemUIServer
Top Processes by Memory: ?
152 MB SophosScanD
147 MB InterCheck
106 MB SophosAntiVirus
66 MB Dropbox
57 MB com.apple.iTunesLibraryService
Virtual Memory Information: ?
161 MB Free RAM
1.55 GB Active RAM
1.41 GB Inactive RAM
902 MB Wired RAM
611 MB Page-ins
0 B Page-outs

Uninstall Trusteer software
http://www.trusteer.com/support/uninstalling-rapport-mac-os-x
Remove Sophos
https://discussions.apple.com/message/21069437#21069437

TS3638 i have an internet connection but when i open app store it shows error message "cannot connect to app store".when i try to sign in with my valid apple ID and password it says "connection failed".i tried keychain access settings but it did not help.

i have an internet connection but when i open app store it shows error message "cannot connect to app store".when i try to sign in with my valid apple ID and password it says "connection failed".i tried keychain access settings but it did not help.please help me!!

Open Sysem Preferences from your Apple () menu top left in your screen then select the Firewall tab.
Make sure the Firewall is turned off.

After upgrading to yosemite on my macbook pro the spinning wheel does not go away.i have reset the SMC and PRAM but the problem still persists

After upgrading to Yosemite on my macbook pro,the spinning wheel doesn't go away.I have reset the SMC and the PRAM but the problem still persists.Can anyone please help

Try starting in Safe Mode
OS X: What is Safe Boot, Safe Mode?
Try booting to Recovery and repairing the startup disk
OS X: About OS X Recovery - Apple Support
Reinstall Yosemite
OS X Yosemite: Reinstall OS X
This is the Mac Pro desktop forum. I requested your post be moved to the MacBook Pro laptop forum.

I have read up on all about crashes and i cant even open it in safe mode :( i have tried deleting it and reinstalling it but the problem still persists. What would you suggest i do and is there any way i canget hold of firefox 6 for mac?

i have read up on all about crashes and i cant even open it in safe mode :( i have tried deleting it and reinstalling it but the problem still persists. What would you suggest i do and is there any way i canget hold of firefox 6 for mac?

Does the regular Firefox 8 release version work or does the version crash as well?
*Firefox 8.0.x: http://www.mozilla.com/en-US/firefox/all.html
Create a new profile as a test to check if your current profile is causing the problems.
See "Basic Troubleshooting: Make a new profile":
*https://support.mozilla.com/kb/Basic+Troubleshooting#w_8-make-a-new-profile
There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.
If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.
See:
*http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

I have a virus. My macbook open many tabs and impossible close. Also deselect option "relaunch window..." on general settings, but the problem keeps

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