I have already used time machine backup and I last used on june 2012 . Today when I tried to backup the time machine is still stuck on preparing my backup?What shallI do?
I have already used time machine backup and I last used on june 2012 . Today when I tried to backup the time machine is still stuck on preparing my backup?What shallI do?
See Section C here > http://pondini.org/TM/Troubleshooting.html
From Here > http://pondini.org
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I'm keen to know if you get a response to this. I've been running Elements 12 for a year now, and suddenly my Editor is not working. I'm running Windows 8.1 and just get a message that says "The Editor is not working". Not very helpful.
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I purchased and downloaded some songs, everything went fine, but when I tried to play the song it only ran for 3 seconds even though it said the song was over 4 minutes????
Try download and install the latest iTunes 10.6.3 just reoleased yesterday and try out.
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I just rented a movie from my imac and moved to my ipad. When i tried to watch the movie i couldn't. Help.... what should I do?
Is it just the one film that is showing a black screen, or does the Videos app appear to be frozen ? If it's the complete app then try searching for the name of one of your videos on the iPad's spotlight search screen - swipe your first homescreen to the right, type in it's name, and if it finds it tap on it to see if it plays.
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Help!! I'm new to Apple but have loads of PC experience...Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of the test. -
TimeMachine is stuck at "preparing to backup"
Hello I am new to the communtiy
Anyway i have a lacie back up thing and when i try to backup (im running the newest osx. mavericks) its stuck at preparing to backup.Last time i went to the apple store and they told me theres a problem with the lacie thing.I have avast installed but could that be the problem?
pls help.I recently installed Logic Studio & it took up 42GB of space on my HD. Obviously TC wanted to back this up when the next back up came round. But I worked out it would take something like 120 hours!! Before this i would have the 'Preparing back up' saga at least twice a week, taking 3 to 4 hours to complete each time. I thought this was an ideal moment to try something. So I unplugged TC from downstairs & took it upstairs, where my iMac is located & plugged it in via ethernet to do the back up. It was complete in 2 hours of so. Then i let it do 2 or 3 more via ethernet, then 2 of 3 wirelessly, still located next to the iMac, not in its normal position downstairs. When i connected it back up downstairs everything worked fine. In fact, its never worked better, back ups are quick & easy now & no connection dropouts.
I think TC defiantly needs lots of TLC, & mothering to work properly.
I hope you get chance to be able to try something like this, I know its not ideal with things being at work & you shouldn't have to babysit something to get it working, but it has worked well for me.
Good luck. -
I have iWorks 9 that includes Pages 4.3. I created a document and saved it as a "pages" file. When I tried to open the document the next day, a dialogue box told me I needed a newer version to open the file. The information provided stated the new app would cost $19.99 and the customer ratings are quite low. Why can't I open a previously created document in iWorks, regardless of the version. This is the first time Apple has demanded that I pay for a new version to open existing documents.
I am with Peter on this issue. Additionally, if you installed the latest IOS Pages (v2.01) on an iPhone or iPad and opened a .pages file on iCloud that was created by Pages ’09 v4.n, or IOS Pages v1.7.n — that document is now in the new .pages file format and only Pages v5 on OS X can open it.
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I am trying to confirm the time at which a particular backup occurred using an external hard drive that I have since misplaced. Although time machine lists the backup times for some backups, it does not list them for all, including the one in question. Can someone help?
Okay, I've sussed it. I saw a link to another discussion that hadn't turned up in any of my searches before I posted the question above.
My Tosh HDD was formatted to FAT 32 and therefore would not be backed up by Time Machine. I removed all data from it - nightmare as I hadn't enough space to put it on the macbook HDD, but, after trawling through numerous photos and deleting rubbish for hours, I finally made enough space and copied all data across. Then, after clearing the data from the Tosh HDD, I used disk utilitity to reformat it to Mackintosh OS Extended. Chose the option without kournalling because I'm not baking up onto this disk and so don't need it - according to some other discussions I found.
When it was done I check on time machine in system prefs and once I selected options, I was able to remove it from the excluded from backups list. Hey presto. Now I'm moving my photo library and my music library onto the Tosh HDD and my macbook should start to breath again. Hurray. -
Every time I try to open my iTunes app on my iphone 4 s it opens but then shuts down right away. I have already turned my phone on and off and did the reset thing by pushing the home and sleep button together and I hooked up my phone to my computers to update and none of these have worked. What works? Does anyone know? Thanks
Hi
I've got a similar problem. iTunes v10.2 worked fine, but when I tried to update it to 10.5 I got a 'Bonjour' error. I eventually solved that but I still couldn't upgrade to 10.5, so I deleted every single Apple, Quicktime, iTunes, etc file on my PC using Revo Unistaller (because the normal Windows Add/Delete programs wouldn't work) but now, when I install the latest iTunes version from scratch (on XP SP3), it says: "the installer encountered errors before it could be configured.... your system has not been modified"
Any ideas?
Rick -
I have a MacBook Pro (purchased in 2011) with OS X Lion 10.7.4. I'm using Microsoft Office 2011 and cannot open older PowerPoint Files (non .pptx). It will always open the same .pptx file and then the machine hangs up and just keeps spinning.
Thank you - that all makes sense. It is, indeed, exactly what I did when I upgraded.
I'm also writing this on the machine that crashed a few minutes ago (I posted the crash in another thread). I got back with a 'safe boot' - as I have done a few times before.
I've also de-installed little snitch (and then done a safe-boot & then re-boot ) since that seemed involved. I de-installed Adobe flash, since that seemed to be a problem - I then re-installed the later, apparently fixed, flash. The most recent crashes don't seeme to have a problem with flash any more.
I've posted the various ( generally different ) crashes. I also posted a summary of the similar lines that turn up in most of the crashes.
Unfortuantely, I'm actually trying to use the machine to meet some urgent deadlines and all this is not making it at all easy.
I had had great hopes for 10.7.2 - I thought that the crashes must be pretty common, so would have a common aetiology. There do seem to have been some fundamental changes to the file sytem and to the video interface (that seems to cause problems to brand new iMacs as well as to my 2009 iMac). -
Can someone help me?How do I take the zoom feature off my MacBook Pro? I have already went to System Preferences and turned "zoom" off in the Universal Access. I saw where someone said to use THREE fingers to double click... ??? Double click what? And 3 fingers?
What really cheeses me off here is that Apple isn't allowing users enough customization. With each update of iTunes (and the OS and iOS) we're forced to give up something that worked well for the way we want to use the app and make do with fewer (and lamer) options. If Apple keeps this up, they're going to start losing customers fast. I mean if this isn't fixed soon, I'm pretty sure I'm going to give up on iTunes, and then I'll probably go ahead and get a Galaxy when I need to replace my iPhone.
What I don't understand about how they won't let users delete the list of available podcasts now is why? How is this making it a better program? I can understand that not all users are capable enough to right-click on a feed and select "Show all available episodes", so I can see why they want the complete list to be the default (and, surprise, it already was). But to not give users the option to delete that list? It's inconsiderate because it makes navigating feeds with a large back catalogue really frustrating. I'm flabbergasted that no one at Apple considered all the podcast feeds that keep hundreds of episodes available when they removed this feature. It smacks of rank incompetence.
What improvement were they trying to make here anyway? There was nothing wrong to my mind about how podcasts were managed in previous versions. Whatever improvement they were trying to make here, they should have realized that many users would at least want the option to keep things the way they were.
And reverting to a previous version is no solution. I can't sync my iPhone with the new iOS without this update, and (while I do have some issues--specifically how you can't play podcasts in the Music app anymore) I do like the new iOS. -
I have iphone4s in Shanghai, China, but I cannot use it to make a phone outside Shanghai. I have already changeded my SIM card and upgraded the iOS to 5.1 vision. Now can I slove it?
It's not clear what you mean. Do you mean you can't place a call to anyone outside of Shangai? That would be an issue with the calling plan you have with your carrier. Contact them. Likewise, if you can not place a call when you are outside your coverage area, that is also a carrier issue. If you are trying to use a different carrier while travelling, it's possible your phone is carrier locked and you can not use the carrier you are trying to use.
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Time Capsule stuck at Preparing for Backup, and internet TC latency issue
I have an iMac that backs up to my 1TB Time Capsule. I have had it since March. Suddenly it stopped backing up. It get's stuck at "preparing for backup" and never actually completes a backup.
I am also experiencing a HUGE latency issue with my internet connection. I am constantly having to use the 'refresh' page button in Safari.
help....TB,
*_Time Machine May Report "Preparing..." For a Long Time_*
Consider these factors regarding an extended period of "Preparing...". Consider each topic separately and do not attempt to act on all of them at once.
*Recent Crash or Other Major System Event* (Deep Traversal)
The reasons for this process are described in an article by George Schreyer. “During the preparation step it checks the FSEvents log for consistency. If it determines that something isn't quite right it has to rescan the whole disk. This can take quite awhile. A full rescan is always triggered by a crash, an unplanned shut down event or by booting from some other bootable disk between backups…. After a crash, Time Machine must scan the whole disk to determine what it has to do because it cannot trust the information that it left behind. Connected via an Ethernet connection, this phase would typically take 20 minutes on an older PowerBook. Being connected wirelessly stretches this phase out to over 3 hours.” [http://www.girr.org/mac_stuff/backups.html]
According to the following KB article it can sometimes take a very long time if Time Machine begins this “deep traversal” and has to compare data inventories. This may apply to your situation, particularly if many Gigs of data are involved. (http://support.apple.com/kb/TS1516)
*Anti-Virus Software*
Running anti-virus software can interfere with the backup process. Either disable it altogether, or try the suggestion outlined here, “If you use third-party anti-virus scanning software and have issues, make sure your Time Machine back up folder (Backups.backupdb on the Time Machine disk) is excluded from virus scanning.” (http://support.apple.com/kb/TS1516)
*Software Updates* #
Installing new software, upgrading existing software, or updating Mac OS X system software can create major changes in the structure of your Macs directories. Time Machine will backup every file that has changed since the installation.
If you take a look at the Console logs Time Machine may be reporting that your backups need "deep traversal". That's fine. Time Machine knows what is wrong and how to fix it. If you have a great deal of data, it may take quite awhile.
After an OS update (like 10.5.5) Time Machine realizes the system no longer matches what it looked like during the previous backup. So it has determined that it's earlier catalogue of what-should-be-where is 'untrustable'. So it is going to go item-by-item comparing the before and after of your system. If you have just performed an OS Update then Time Machine knows what it's doing - let it do it!
*Spotlight Keeps Indexing Backup Drive* #
It may be that Time Machine can’t proceed or complete a backup due to a Spotlight indexing error. During this period, take a look at the Spotlight icon in the upper right corner of your screen. Is there a tiny dot pulsating in the center of the spyglass? Click on the icon. Is there a progress bar displayed? Generally Spotlight indexing is a good thing. But at time it may hang and never progress, preventing backups from taking place.
Go to System Prefs --> Spotlight --> Privacy Tab.
Drag your Time Machine disk into the window. It should now be among the items to exclude from indexing.
Now quit System Prefs.
Reopen System Prefs and remove ("-") the Time Machine disk from the window.
This should clear out Spotlights cache. Naturally, Spotlight should begin indexing again (maybe even for a few hours depending on how much data there is), but it should eventually stop.
*Reboot Time Capsule* #
Stop the backup from the Time Machine menu.
When the Time Machine icon stops spinning, unplug the TC from the wall outlet.
Wait 10-15 seconds.
Re-plug it in again.
After it has restarted (30-60 seconds), attempt another backup.
Time Machine will report “Preparing…” again, but it shouldn’t be lasting more than a couple of hours.
Let us know if any of the suggestions above helped in your case.
Cheers! -
I have purchased apps in the past and now every time I download a new app my IPad notifies me that they cannot be purchased at the time. For example, tap tap revenge and 11 others cannot be purchased at the time. How can I get rid of it. Can anybody help?
The application iExplorer may be useful in your situation. Read these links below
I found this in another long discussion (on the ASC site) about this very same problem that you are having.
http://www.blog.gleff.com/2012/03/app-store-unable-to-purchase-fix/
This is the discussion.
https://discussions.apple.com/thread/3681763?start=45&tstart=0 -
I have been working on the same numbers file for the past few weeks. The last time I opened it was 1 week ago. Today when I tried to open it I am unable and getting a message that the file is invalid and the index.xml file is missing.
Hi Tracie,
I upgraded to Maverick OS X 10.9.5, numbers spreadsheet is saved. Upon re-opening, it appears to be frozen, a warning "file is invalid as index.xml file is missing". I checked, and the file is not "locked". This appears to occur only with using the new numbers app. When I open previous spreadsheets from old iWorks, no such problem occurs.
How did you resolve your problem?
Would appreciate any help here.
Thanks,
Deehay
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