I have an iPhone 5 and when I'm playing music I can't change the song or start and pause on any of the shortcuts, what can I do ?

When I'm playing music and am on other things and swipe the shortcuts up, I am in able to change the song or pause and play, the same thing happens when I have locked my phone.
I have to keep unlocking my phone and going into my music to change the song, this is very frustrating!
I've gone onto settings but I am unable to find anything that will change this?
What can I do?!

I never use than switch and I had forgotten it existed but yes that was the problem.
Thank you I would have gone nuts. As they say there is no fool like an old fool.
Thanks again.
Kempsta

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