I have been to your plug in update page 9 times now and follow the instructions i still keep getting the message and can't use some funtions as a result

I gave you all the details and I am about to delete firefox for driving me nuts please respond

For Flash, the current version is 11.7. Usually Adobe's installer is able to replace a recent version with the current one but if that is not working, Adobe also supplies an uninstaller to completely remove Flash so you can start fresh. This article has a link: [[Flash Plugin - Keep it up to date and troubleshoot problems]].
For PDF, the plugin check site only considers the 11 series to be current. If you prefer to keep the 10 series (Adobe Reader X or Adobe Acrobat X), you can update to 10.1.7. I suggest using the update feature inside your Adobe Reader/Acrobat product to do that. For Adobe Reader X, use Help > Check for Updates.
Does that help?

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Trying to install final cut express keep getting error message "FCE" can't install on this disk. A newer version of this software already exists on this disk. Have remove all FCE elements with no success.

Keep getting error message "FCE" can't install on this disk. A newer version of this software already exists on this disk. Have remove all FCE elements with no success.

http://www.digitalrebellion.com/fcsremover/

ICloud was working fine, suddenly when I try to sync I get this message "you can't use icloud when multiple versions of outlook are installed". I only have one version of outlook installed. Any suggestions?

iCloud was working fine, suddenly when I try to sync I get this message "you can't use icloud when multiple versions of outlook are installed". I only have one version of outlook installed. Any suggestions?

Message was edited by: leroydouglas
better yet, try this solution:
https://discussions.apple.com/message/12351186#12351186

I keep getting this message: Mail can't connect to the account: "Sbcglobal". Enter the password... So I do and it opens up, but later it will happen again. It's not earth-shattering, but I have to stop what I'm doing to get rid of the bouncing Mail icon.

I keep getting this message: Mail can't connect to the account: "Sbcglobal". Enter the password... So I do and it opens up, but later it will happen again. It's not earth-shattering, but I keep having to stop what I'm doing to get rid of the annoying bouncing Mail icon.

If your password is accepted, and Mail connects to the account, but you're prompted for the password repeatedly, take each of the following steps that you haven't already tried. Note: these steps don't apply if the server rejects the password. That's a different problem.
Step 1
When prompted for the password, check the box marked Remember this password in my keychain.
Step 2
Check that the keychain is working.
Step 3
Check that the default keychain is unlocked.

This is not really a question but just a highlight. I have been for 20 minutes on the phone through the express lane support and I have been told that iCloud DO NOT stores music or video and cannot be used to pushes any music you bought through iTunes !

I have been amazed from the Express Lane support. I have been asking information about how to store/push my iTunes music in the iCloud. The answer has been that iCloud DO NOT stores you iTunes music at all !!!!! Is this real ?
I am Mobileme user since the beginning and just bought OS X Lion and all necessary software to maximise the use of iCloud and now I have to discover that what has been advertised for months on the web is just ballsheets.

Wow! It took you 3 week to come up with that ridiculous response?
Since I don't have access to the 11/13 web pages (my time machine is out of order), I can't provide that. However you know full well that iTunes Match has been live for the last 3 weeks, and it isn't "ballsheets."
As far as the "gift you may have to spend too much time on internet", it took you far longer to compose and post your whining rant that it would have if you just searched it with Google and got your own answer...

I have just updated pages app, but now cannot open the app.?

I have just updated the pages app but now cannot open the pages app

Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased.
 Cheers, Tom

Have IMAC, Mountain Lion mail. Each time I open mail, the message Mail can't connect to the account "Google" followed by a request for a password of an acct that was previously deleted. How do I get rid of the message? Thanks

I have an IMAC, Mountain Lion. Each time I open my mail, a message box appears with the message Mail can't connect to the account "Google", followed by Enter the password for the user *****@gmail.com. The full account that appears is an account that I had previously deleted. I cannot prevent the message box from appearing. What do I have to tweak in order for this annoying box to keep reappearing. I have deleted everything I know of in Google mail and my IMAC mail. Thanks for any feedback

From the Mail menu bar, select
Window ▹ Connection Doctor
Look for the unwanted SMTP (outgoing mail) account in the window that opens. Double-click it. Another window will open, showing a list of all the outgoing mail accounts. The unwanted one will be selected. Click the minus-sign button to delete it, then click OK.
If there's more than one unwanted account, repeat.

TS4006 I have an ipod and I have been playing words with friends for a long time .Now it won't work because it says I need ios4.3. I don't know how to do it..

I don't have ios4.3. and I don't know how to do it . I have been playing this game forever and now I can't . Please help me download it ...How do I do it..

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

Have downloaded Mountain Lion on my 2010 Mac Mini. Now when starting up, after a while I get a message that says, "You must restart your computer." I do that but get the same message again and again. Any ideas? Thanks!

I am having issues trying to start up with Mountain Lion on my 2010 Mac Mini. Here's the scenario:
1) After starting up, I get the usual gray screen with Apple logo.
2) After a few minutes, a darker gray screen scrolls down and in the middle of this is a black dialogue box with reversed (white) text. This text, in multiple languages, reads: "You need to restart your computer." Then it goes on to instruct on how to shut it down and restart it.
3) I follow this instruction, but get the same dialogue box over and over agin.
Any ideas?
Thanks and best wishes.

If you can't boot in the usual way, try a safe boot. The instructions provided by Apple are as follows:
Shut down your computer, wait 30 seconds, and then hold down the shift key while pressing the power button.
When you see the gray Apple logo, release the shift key.
If you are prompted to log in, type your password, and then hold down the shift key again as you click Log in.
During startup, you’ll see a progress bar, and then the login screen, which appears even if you normally log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin. Safe mode is slower than normal, and some things won’t work at all. Note: If FileVault is enabled under OS X 10.7 or later, or if a firmware password is set, or if the startup volume is on a software RAID, you can’t boot in safe mode. If you're able to boot, launch the Console application in any of the following ways: ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.) ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens. ☞ Open LaunchPad. Click Utilities, then Console in the icon grid. Select the most recent panic log under System Diagnostic Reports. Post the entire contents — the text, please, not a screenshot. In the interest of privacy, I suggest you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header and body of the report, if it’s present (it may not be.) Please don't post shutdownStall, spin, or hang reports.

I updated to Lion os x and can't use microsoft office 2004 i can't o

I updated to Lion os x and now can not use Microsft Office 2004, I cant open it or uninstall it, it just says powerPC applications are no longer supported.
I have lost all emails on Entourage and can only retrieve emails via hostway that have been delivered today.
Trying to get help from Apple care is a nightmare as they need a serial number, which Lion being a digital download does not have one only web order number, which does not work when I put in serial box.
Can any one help me please, I am getting so frustrated

dual partition just means splitting the space on your hard drive into two, having Snow Leopard on one part and Lion on the other so you could use Office '04 on the SL side. I am pretty sure installing '11 won't delete '04, but can't say with 100% certainty. You can also check out free word processing programs such as OpenOffice and LibreOffice.

I keep getting a message saying can't connect to iTunes store? Any ideas I had been downloading without any problems

I keep trying to update my apps and but new apps nd the message appears 'that I can't connect to the iTunes store' I have tried using a friends iPod and he gets the same message, any ideas?

Try a Reset [Hold the Home and Sleep/Wake buttons down together for 10 seconds or so (until the Apple logo appears) and then release

I have been playing mafia wars on facebook a long time.Now I can play 1-3 min. then get Mozilla Fire fox not responding.Why?

today I am having trouble loading firefox.when i can do it,i can play very short time then screen freezes and i get firefox not responding.how can this be fixed ?

i have the same problem with the above..firefox is running too slow with the games in facebook..but it runs good when browsing my updates, msgs, photos...firefox is totally opposite of IE..IE is faster with the games and slow while browsing..i love to use mozila but when i do games it really pisses me off...hope you could help me..

I have a gmail account and have been able to check my emails on both my PC and iPad. For some strange reasons I am not able to read my emails from my iPad. It says I cannot open another account which is not what I need.Pls help.THANKS!

Reading my email from my iPad which is no longer allowing me to do. Thanks!

Hey there palmierl,
Welcome to Apple Support Communities.
It sounds like there’s an issue sending and receiving emails from your Gmail account on your iPad. Take a look at the article linked below, the troubleshooting suggestions it provides will likely resolve the issue.
Gmail account cannot get or send email in iOS - Apple Support
Cheers,
-Jason

I have Aperture 3 now and can't use my iPhoto library with Aperture.

My version of iPhoto is 8.1.2. Aperture says I need iPhoto 9.1 or somewhere around there. How do I do this. Is this another purchase I will have to make? I downloaded the upgrade for iPhoto 9.4.2 and it told me that I need iPhoto 9.1 or later for the upgrade to 9.4.2. Come on man!!!
I just spent $100 for mountain lion and aperture. What is the oldest upgrade I can make to iPhoto 8.1.2 so it will work with aperture 3? Or am I just stuck with having to purchase iPhoto 9.1?
Thanks

As documented you must have iPhoto 9.3 and Aperture 3.3 or later - if you do not meet the minimum requirements then you must upgrade to meet them - in your case purchasing iPhoto '11 in the App store
http://support.apple.com/kb/HT5260?viewlocale=en_US&locale=en_US
With Aperture 3.3 you can directly open and work with libraries from iPhoto 9.3 or later.
LN

I updated to 10.8.5 and can't use my Airport Time Capsule anymore

After updating I can't access my backupfile and automatic backup fails.

It seems that after updating to OS 10.8.5 my Airport Time Capsule (the newest model) only works with WIFI in
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I have been to your plug in update page 9 times now and follow the instructions i still keep getting the message and can't use some funtions as a result

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