I have been trying to export a template for titles with its transparent background maintained, but It still comes out with a black background. Could anyone help me with tips on how to solve this.
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To get the best answer to your question, go to the forum that relates to the software you are using and then give complete details on what you have done. There are specific forums for Photoshop, After Effects, Premiere, Flash, etc.
Your question is too vague to make sense.
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I have been trying to change the generes to some of my songs in my itunes library but it doesn't allow me to do this. Does anyone know how.
Hello there, reginaairview.
The following Knowledge Base articles offer some great information in regards to how to change the Genre information on music in iTunes:
iTunes 11 for Windows: Edit song and CD information
http://support.apple.com/kb/PH12360
Edit song or CD information
Select the song or CD you want to edit, and choose File > Get Info (or press Control-I).
Click Info and make your changes.
Tip: If you’re changing the same information (for example, the genre) for multiple items, you can select all the items and change the information for them at the same time.
Create your own genre category by clicking Info and typing the category in the Genre field.
Additionally this article provides some good screen shots of where that is changed under "Editing and arranging content" section:
Playing and managing content in iTunes
http://support.apple.com/kb/ht1399
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
I Went to the store to upgrade phones and get a new plan. They didn't have any of the three phones I was gettin, Tried to sell me a plan for 8 gigabyte, even though we don't even use 1 now. Left mad, manager watched and did nothing. Tried to call, I got mad when the customer service agent chuckled at me. I was pretty well done then. Wife tried, had it all worked, we were getting the arrangements as we wanted them. I even listened since it was on speaker phone, she was still talking as she left the house, the Verizon phone dropped the call, she called back and now they won't us the same deal they already agreed to. I told her I would try one last time. I explai this was my last call, at the end I found that my plan is paid through the 21st. What is really bad is that they don't even care enough to have a supervisor call. They won't even let me speak to one. I was willing to stay with them because in the past I had never had a problem with them, now I can see how they could be any worse.
Kccustomer wrote:
mrhelper, you sure are knowledgeable about Verizon, the $30 fee is the cost to upgrade one of my phone. I feel that this is unreasonable since I do not have a contract and a new customer does not have to pay that.
The only time you pay the upgrade fee is if you take a subsidized discount on a phone and that does in fact require a contract. new customers have to pay a $35 activation fee.
As far as me being knowledgeable this fee has been in place for 2 1/2 and was announced on every major news source and is CLEARLY labeled on each phone in the stores and online. In fact my local store has a huge sign right at the counter stating that all upgrades are assessed a $30 upgrade fee. So know it doesn't take a lot of knowledge to know this fee exists. -
Have been trying to export "versions to a friend in the UK as JPEG. He reseives them as bmp with no Metedata. Have tried all the JPEG settings in Image export with no success.
NelsonErnie-
Thanks for responding...but still have a oroblem. Here's what I'm doing:
In Aperture I choose a "version" that has been Adjusted (croped, etc.).
- Go to "File"...'Export"..."Version"
- In next window for "Export preset" I choose "JPEG-Fit within 1024x1024"
- Click on "Export version"
The exported version then showes up in "Finder" under "Pictures"
- Next I open "Mail" (version 5.2)
- Adderss email to friends in England.
- Click on attachment (paper clip)
- Choose my "version" from "pictures"
- Back in Mail, click on "Format"..."Make Plain Text"
- Send
My friends receive it as "bmp", not JPEG, with no Metadata.
If I do the same procedure but under "File" choose "Export Master", they receive it as JPEG and also the Metadata.....BUT, of course, no Adjustments, such as croping, that were made to the "Version".
What am I doing wrong? Is there any way to save the "Version" as a "Master" and then send it as a "Master"?
Thanks,
Nelson -
I have been trying to export a keynote powerpoint with voice over to quick time. It keeps crashing. Can anything be done?
Can you explain this better, there appears to be a strange work flow going on, have you imported PowerPoint into Keynote or you are trying to export to PowerPoint?
There are many users who have trouble with a recorded voice over going to Quicktime.
Try this repair, its sorted out many similar problems in the past.
Complete all the tasks and in the order shown:
1 delete all the iWork applications if you have them, not just Keynote by using Appcleaner from Mac Update to do this, its freeware
2 restart the Mac; Apple menu > restart
3 immediately after the start chime, press the shift key until you see the Apple symbol.
let it fully boot up, it will take longer as the OS is repairing the drive
4 when fully booted, go to Applications > Utilities > Disc Utility; click on the boot drive then First Aid tab and click repair disc permissions
5 when complete, restart the Mac normally
6 install Keynote from the Mac App Store
Please report back to let us know if this helped. -
I have just tried to export photos from my iphone to a CD/R and the disc is stuck in my machine, and a device called `rude *******' has appeared in the finder panel. This is not a joke can anyone assist?
I don't know what the "rude" thing is about, but this should help with the CD.
http://guides.macrumors.com/Force_Eject_a_Stuck_CD_or_DVD -
I have been trying to uninstall several extensions for firefox. I'm told by the Add-Ons window that these extensions will be uninstalled when I restart firefox, but they come back every time I restart. I've tried clearing the extensions cache from my firefox profile and it does not work. Following the steps in all of the active questions regarding this issue among other users have yielded no results. Nothing currently on the help site (which I've combed through for the last three hours) has helped.
Most of the extensions I'm now trying to uninstall are old ones that stopped functioning/being compatible with one of the more recent updates of firefox. The rest are toolbars I've never used because they're unsightly and clutter up my screen
* What I wound up doing was installing the newest of the newest versions of firefox (it's at 5.0 or something now, I think). That just made all the plugins, add-ons, and extensions I wanted to get rid of obsolete and it auto-removed them on its own.What I wound up doing was installing the newest of the newest versions of firefox (it's at 5.0 or something now, I think). That just made all the plugins, add-ons, and extensions I wanted to get rid of obsolete and it auto-removed them on its own.
I do really appreciate you taking the time out to try and offer some solutions though. Thank you very much for your effort! -
Please Please help me. I have been trying to install Itunes 11 for 3 months. I deleted my old version and can not for the life of me get Itunes installed . I have Windows 7 Home. The message is " Could not open key: UNKNOWN\Components\DA42BC89BF25F5BDOAF1
Try the following user tip:
"Could not open key: UNKNOWN\Components\[LongStringOfLettersAndNumbers]\[LongStringOfLettersAndNumbe rs]" error messages when installing iTunes for Windows -
I have been trying to pay £7.99 for my icloud storage upgrade but the online would not allow me to enter new debit card details as the one you have has expired ?
How can I entre new card details to do so?You have to change the card in the 'Account' section of the iTunes Store, in 'Payment details'.
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I have been trying to update my iPad2 for the past 3 hours. It just sets there doing very little and says its going to take 9 hours. What am I doing wrong? I've never had this problem before. Also can I update from any other computer? Just in case it is my lap top.
Do you get any error messages ? If you get a network timeout error when downloading the update then try temporarily turning off all your firewall and antivirus software until the download has completed.
It's best to only update via your own computer, otherwise you risk losing all your iPad's contents - updating to iOS 5 wipes the iPad and then restores your backup. If you having problems downloading the update then you could try downloading the update file via a browser on another computer and then copying that file to your laptop for the actual update . -
I have been trying to burn an iDVD for weeks now and the same message pops up every time..."error during the rendering/encoding of the menus/slideshow." What can I do to burn my DVD? thanks!
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
Cheers, Tom -
I have been trying to cancel my subscription for days now. I don't know what to do. I am very frustrated. I no longer need it, please cancel my subscription and refund me.
Thank you, Jennifer HayesHello Jennifer Hayes,
Please contact Customer Care and they would help you with the same:
Contact Customer Care
Regards,
Anubha -
I have been trying to download Adobe Air for a website I'm trying to access (Colonial Williamsburg). After the installation was finished, I went back to the website and it still said I didn't have Adobe Air. I tried reinstalling and Adobe said I already have it on my system (Mac OSX 10.9). I can't find the app. I uninstalled, restarted, etc. and same results.
Thoughts anyone?Lanakivee
Try this it worked for me Pat Willener gave it to me off the site :
I have not read all you wrote, so I may have missed some points. As I understand it, you installed FP 10 on IE7, but it won't play any Flash content?
Try this
download the FP uninstaller from http://www.adobe.com/go/tn_14157
close all browser windows, then run the uninstaller
download the offline ActivX installer for Internet Explorer from http://fpdownload.macromedia.com/get/flashplayer/current/install_flash_player_ax.exe
close all browser windows, then run the installer -
i have a macbook circa 2007 and am trying to update my software and it says its up to date but it only has mac os x 10.5.8. please help?
The first step in Upgrading... is to Snow Leopard = OS X 10.6.x
It is Not available as a download... It is a Paid Upgrade.
Do this first...
Check that your Mac meets the System Requirements for Snow Leopard...
Snow Leopard Tech Specs
http://support.apple.com/kb/SP575
If so Contact Apple in your Country to Purchase a Snow Leopard Disc...
http://support.apple.com/kb/HE57
In the US...
1-800-MY-APPLE or 1-800-676-2775
After the Successful Install, run Software Update to get the latest updates for Snow Leopard.
Be sure to make a Backup of your Current System Before Upgrading... -
I have recently bought my Mac mini ( July 12) and have already requested my free update code for mountain lion, got a reference nr, but I still haven't received a code via email to update with? Its been 12 days. Any advice?
I am still in the return window but i really do not want to return my mac as i know it has the ability to do what i want, my problem is just finding the software that will work as i know there has been a lot of complications with OS X Mountain Lion with softwares that caim to be compatible but then later turn out not to be.
I have been a windows user for years and this is really my first mac but apart from the hole software issue i find the mac 10x better than any windows computer i have ever used. For example i bought a HP laptop 4 weeks ago and has nothing but problems. At first the fans stopped working and making weird noises and then it began switching off when ever it felt like it and freezing like mad when i was trying to access the smallest program. I have found that now a days you dont get what you pay for with Windows especially since Windows 8 was released. Also Laptops such as HP now are just crammed with cheap parts, they dont take pride in their systems like they once used to unlike Apple. I know i will get more than a year or 2 out my mac (hopefully a lot more) but with windows systems it just seems to break all the time costing more money on extending warrantys. Also i like mac because i dont need to send it away if i ever get a problem, i can just take it into the apple shop half a mile down the road and they will fix it in store. Where as with windows i am waiting 2 weeks+ to just hear back from them.
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