I have been trying to upgrade my iPad 2, v4.3.5 since the 5.0 versions were released. I have spend way too much time trying to upgrade so I can enjoy apps which require the newer version. I have read so many comments about others having the same problem

Question

Every time I start the download process in iTunes, it stalls and nothing happens.  I've tried restoring, and I've followed and tried all of Apple's instructions and directions but it still doesn't work.  I do not see this specific problem addressed by Apple anywhere.  After reading the posts in this community, I am sure that the problem does not lie within only my iPad.  If that is the case, why is there no answer on how to fix this problem.  I am at my wit's end and would appreciate any ideas...although I've tried fooling with DNS numbers, fooling with the wifi, turning it off and on, creating a new iTunes account and downloading from that account.  I've read about jailbreak software but my version isn't covered yet.  HELP!!!

Answer 1

If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.1. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily.  Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
 Cheers, Tom