I have bought an iPad second hand, however the data on it is still there from the previous owner and requires a password to be reset but, because it is second hand, I do not know it, is there any way around this so I can reset it?
Ipad needs resetting but because it's second hand the password from the previous owner is still on it and I do not know it, is there anyway around this so I can take all the data off? It's urgent because it is being used as a gift next week!
The previous owner should have reset it back to factory defaults before selling it. What iOS version is the iPad on (Settings > General > About > Version), and has the previous owner left him/herself logged in in Settings > iCloud with Find My iPad enabled on that screen ? If it's on iOS 7 and Find My iPad is enabled then you should contact the previous owner and ask them to remove the iPad from their account, otherwise you or the recipient of the gift will have problems with activation lock : http://support.apple.com/kb/TS4515
To reset the iPad back to factory defaults (if it's not linked to Find My iPad) you can use recovery mode : http://support.apple.com/kb/ht1808
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Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
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