I have comcast as my internet connection. i also had mozilla firefox with much info in it. I still have the icon on desktop when i go to it only comcast comes up and i cannot get to the info i have stored on firefox

how do i restore firefox with my info in it?

Google stopped supporting Exchange for free accounts as of 1/31/13. If you already had it set up that way on the device, it will continue to work. However, if you didn't, you'll need to set it up as a regular Gmail account.

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Y is it when I try to buy something it comes back and says cannot connect to the iTunes Store but in my email the purchase went throw

WHat can I do to fix it

Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

I have the iPhone 4S and I cannot get my apps to download. I will click free then install and then it will ask for my password. Once I enter my password correctly it will verify my password an then it won't do anything. what should I do?

I have the iPhone 4S and I cannot get my apps to download. I will click free then install and then it will ask for my password. Once I enter my password correctly it will verify my password an then it won't do anything. what should I do?

I just went through this same process.... I changed my credit card, double checked billing info, changed my password, I restored my phone, but the misake I made was I kept restoring it from my back up.... Finally I went to Apple Store.. and sad to say that you have to do a restore, and DO NOT restore from back up.
I used Gmail so I didnt loose contacts or email.. but I did loose all my text messages and history of that.
So, I had the EXACT same problem and it was a software issue.. you have to restore your phone to factory settings and start all over.. BLOWS I know!

Running a mid 2009 iMac on 10.7.5, 3 gb memory, 320 gb hd. Suddenly the computer stoped reading DVDs and the only time I can read a CD is if I restart. Quite often when I insert a CD it gets stuck and I cannot get it out until I restart and it shows u

Running a mid 2009 iMac on 10.7.5, 3 gb memory, 320 gb hd.
Suddenly the computer stoped reading DVDs and the only time I can read a CD is if I restart. Quite often when I insert a CD it gets stuck and I cannot get it out until I restart and it shows up on the desktop where I can then eject it.
I have checked and double checked the finder prefs and all looks normal showing a check mark on CDs,DVDs etc. (the ones I want to show up on the desktop)
I have reset the PEAM, repaired permissions with both the disk utility on the computer and the disk utility when I start up in the Recovery Disk. I did notice that sometimes the permission repeat the same correction several times before it moves on, and sometimes it doesn’t. I have Windows installed on a partition but I keep it unmounted until it is needed for my wife’s work. The dock seems to be just fine and all the apps seems to run just fine. When I insert a photo CD iPhoto does not open but when I insert a music CD iTunes does open.
Also, most every time I open iPhoto it takes a long time(sometimes as long as 2 minutes) for it to load.
Sometimes my Mail (Mail 5.3) does not post new mail but most of the time it does.
Once and a while it seems like the computer slows way down but then it seems ok ten minutes later.
All of these ‘things’ seemed to have happen suddenly and I have not downloaded anything from the internet in some time.
Of course the warranty and extended warranty are both no longer in effect having had this computer for more than three years.
I am running Java and Adobe Player because some of the sites I go to a lot require both.

I believe that insufficient RAM may be the source of some of your problems. If you have a RAM of somewhere 4 to 8GB, you will experience smoother computing. 3GB doesn't seem right, so you might want to learn more by going to this site:
http://www.crucial.com/store/drammemory.aspx
I don't know what know what's happening with your optical drive, but it seems you use your drive quite a bit. In that case, look into a lens cleaner for your machine. It's inexpensive, works quite well.
I hope you'll post here with your results!

HT201303 every time i try to write my credit card info to pay for an application, this "Apple Support: Tips for Protecting Your Info" page comes up and I cannot purchase anything. I can just download the free ones. This is really annoying! How do I stop t

every time i try to type in my credit card info to pay for an application, this "Apple Support: Tips for Protecting Your Info" internet page comes up and I cannot purchase anything. I can just download the free ones. This is really annoying! How do I stop this?

Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

I lost my mail and i cannot get my password from the game center

i lost my mail and i cannot get my password from the game center

Was it working before? Do you have an internet connection? Do other apps which require a connection work OK?

IMPORTANT OPENED WINDOWS I WAS WORKING ON (EMPLOYMENT INFO, I AM UNEMPLOYED!) AND NOW THEY ARE GONE AND I CANNOT GET THEM BACK!! YOU NEED TO HELP ME RESTORE TH

My Firefox crashed with important information on it!!!
My Firefox has been crashing every day sometimes several times a day. I have emailed your staff back many times looking for a reason for the crashed without any response. I have been able to get by because I would restore the settings and continue what I was doing. WELL….this last crash has disappeared from any way of getting it back and IT HAD SOME REALLY REALLY IMPORTANT OPENED WINDOWS I WAS WORKING ON (EMPLOYMENT INFO, I AM UNEMPLOYED!) AND NOW THEY ARE GONE AND I CANNOT GET THEM BACK!! YOU NEED TO HELP ME RESTORE THAT OPEN WINDOWS FOR ME. IT IS REALLY IMPORTANT!! I NEED SOME DESPERATE HELP NOW!!
Thanks,
Nick

Nick, sorry to hear about that. I'm not sure where you are sending the emails, but if you use the form to submit your crash information, that goes into a database for review by the developers instead of coming to the support volunteers here.
Did you try the History > Restore Previous Session command? Firefox sometimes saves form data in the session history. This data may age out, so you should use that menu item as soon as possible.
Going forward, consider installing the [https://addons.mozilla.org/en-US/firefox/addon/lazarus-form-recovery/ Lazarus: Form Recovery] extension if you are filling long forms and Firefox is unstable.
With respect to the crashes, there are many possible reasons for Firefox to crash. Have you reviewed the help articles for diagnosis? For example: [[Firefox crashes - Troubleshoot, prevent and get help fixing crashes]].

When trying to update apps an invalid apple id show up and I cannot get the apple id to update to the same id, I have restored, restored as a new phone, I have been into the manage I am at wits end after 7 hours on hold and working with techs.

When trying to update apps an invalid apple id show up and I cannot get the apple id to update to the same id, I have restored, restored as a new phone, I have been into the manage I am at wits end after 7 hours on hold and working with techs.

Finally got through to tech support and found someone who seemed to know what was going on, he walked me through and using appleid.applesupport got me to a point where i could get a new password for the apple id that kept showing up.
I think you were on the right trail and I want to say thanks for your help. Much appreciated
ccl43

I tried to update my iphone 4 to i07 but it's now just stuck at half way on the loading screen and I cannot get it to do anything

So like a moron, I made the mistake of finally updating my Iphone 4's OS to the new one that Apple has been bugging the crap out of me about for months now. The problem is, my phone is now stuck on the loading screen and I cannot get it to do *ANYTHING*. It won't connect to my PC, Itunes won't let me get on it without the pin lock being entered on the phone which I CANNOT do because the phone is stuck on the update screen.. and Apple won't talk to me for help because I cannot get them the serial number which I CANNOT do because my phone is stuck on the update screen!
Is there no way to just take the battery out or something? I looked for screws but they seem to be proprietary (because of course they are, because Apple) How do I force it to get off the update screen?!

If you open it to take out the battery from the iPhone then you forfeit all service for whatever reason from Apple in the future.
Have you attempt to connect it to your computer and then restore it from iTunes on your computer?

I have updated to snow leopard and I cannot get iPhoto to work or find anywhere to download the appropriate version. I have 8.1.2 but it will not open

I have updated to snow leopard and I cannot get iPhoto to work or find anywhere to download the appropriate version. I have 8.1.2 but it will not open. What do I need to do?

Back up your iPhoto library, Depress and hold the option (alt) and command keys and launch iPhoto - rebuild your iPhoto library database
LN

My mac's keyboard is not working with my mac.the green light blinks and i cannot get onto my mac. everything on the support questions does not help because i cant go on the mac and i cant sign in

my mac's keyboard is not working with my mac.the green light blinks and i cannot get onto my mac. everything on the support questions does not help because i cant go on the mac and i cant sign in

If you can't sign in, then you can't troubleshoot and/or pair the keyboard until after that........ so, for that, you will need to borrow someone's USB wired keyboard in order to get signed in and to the Keyboard Bluetooth Preferences.

I just bought a new iMac and used the Migration Assistant to transfer my files. Initially, all was working, but now a week later, I get the message that the application manager is missing, and I cannot get Photoshop and InDesign to launch. I do not want t

I just bought a new iMac and used the Migration Assistant to transfer my files. Initially, all was working, but now a week later, I get the message that the application manager is missing, and I cannot get Photoshop and InDesign to launch. For my personal use, I did not a need to join Creative Cloud. Have you any suggestions for a work-around?

Try to install Adobe application Manager from below link and check
Adobe - Adobe Application Manager : For Macintosh : Adobe Application Manager : Thank You

I'm using a pc, (windows 8.1,) and I cannot get a thick and thin line with CS6. None of the brush tool settings have any effect, even in the preview. Is there a setting I need because I'm using a pc?

I'm using a pc, (windows 8.1,) and I cannot get a thick and thin line with CS6. I want to draw, but I cannot get any linework like I should. I also use Sketchbook Pro, and ToonBoom, and I get wonderful linework. But not with Photoshop.
None of the brush tool settings have any effect, even in the preview. Is there a setting I need because I'm using a pc and not a mac?

Thanks for your response,
I'm using a Fujitsu T901 laptop, with a stylus pen. Painting works great in Photoshop, but for drawing there is no sensitivity at all. Frans Vischer
author and illustrator of Fuddles, A Very Fuddles Christmas and Jimmy Dabble
www.fransvischer.com
pamperedfatcat.wordpress.com

My computer crashed and I lost everything. It was the only computer with Sync on it and I cannot get my recovery key: how can I get all my bookmarks from that Sync account?

My computer crashed and I lost everything. It was the only computer with Sync on it and I cannot get my recovery key: how can I get all my bookmarks from that Sync account? I have a ton of bookmarks/saved password and the only way to get on sync is create a new recovery key and lose all of my information.
Is there any way to get my stuff back without creating a new recovery key and losing all my old stuff?

It has always been very basic to always maintain a backup copy of your computer for just such an occasion.
Use your backup copy to put everything back.

I hit Forget Network and now cannot get back onto my wireless home network. All of my other computers and iphones are fine. How do I get the network back? It shows in my list of networks but when I use the password and try to join it says not connected.

I hit Forget Network and now cannot get back onto my wireless home network. All of my other computers and iphones are fine. How do I get the network back? It shows in my list of networks but when I use the password and try to join it says not connected.

See if the iPad will accept the password after you restart it. It's worth a try.
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
You could also try a reset as well.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.

I have comcast as my internet connection. i also had mozilla firefox with much info in it. I still have the icon on desktop when i go to it only comcast comes up and i cannot get to the info i have stored on firefox

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