I have done my updates and itunes is no longer recognizing my iphone as a device. My phone shows that it is plugged in but when I open itunes, my iphone doesn't come up as a device.
I have done my updates and itunes is no longer recognizing my iphone as a device. My phone shows that it is plugged in but when I open itunes, my iphone doesn't come up as a device.
Hi there,
I would recommend taking a look at the troubleshooting steps found in the article below.
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/TS1591
-Griff W.
Similar Messages
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Hi I have an ipod shuffle which worked well on my old pc but since i have tried to link it with my new laptop I cant get it to sinc. I have athorised the device to my laptop so i thought it maybe worth resetting it but all the info I have read tells me that to reset my ipod i need to open i tunes and on the left hand side in the 'source panel' i will find my ipod listed but when i open itunes i do not have a source panel so i cant reset it. i have spent days trying to get this problem sorted and am about to throw the thing away. I have tried to manually sinc the thing, i have installed and reinstalled the latest version of itunes, i have restarted my laptop but i dont know what to do next. any help would be very much appreciated. Many thanks in advance
See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem -
I really need HELP!!! I have a laptop that runs with windows vista, and I have been having issues trying to get it to download the new version of itunes that would be compatible to the new version of ios 7 that I have already updated on my ipad. I have downloaded this three times, it shows that the download is complete, but when I connect my ipad to my laptop it is still telling me that I have to download the new version again and it will not sync with my ipad until I do. Does anyone else have this issue and can anyone help me figure out how to correct it? I would be most grateful!!
sign out from the creative cloud and then sign back in
Sign in, Sign out | Creative Cloud desktop app -
hi guys i have an ipad 1 and when i plug it in to my macbook pro picasa opens up and show its name but when i open itunes i cant find the name, ive been working my head out to solve the problem please help me:(
Pay no attention to iinami, the amount of replies to people saying their handsets must have been jailbroken everytime iTunes throws out an error is tremendous. (Clearly you don't need to have any real knowledge to get to level 3 on these forums, let's hope apple's geniuses know a lot more than some of their customers.)
http://support.apple.com/kb/TS3694
Solution below.
Error 9
This error occurs when the device unexpectedly loses its USB connection with iTunes. This can occur if the device is manually disconnected during the restore process. This issue can be resolved by performing USB troubleshooting, using a different USB dock-connector cable, trying another USB port, restoring on another computer, or by eliminating conflicts from third-party security software. -
We have 6 ipods and 1 iphone in our house. We have different itunes accounts. We use one computer. How can we share each others music? I moved everybodies itunes media folder to the public music folder but when I open itunes I only see that accounts music. We need different itunes accounts. We share 1 computer but we have different user accounts on the computer.
Adding media directly to the media folder does not make it appear in the library. iTunes doesn't really 'look' at that folder except to go to specific files when you call upon them from a library. You have to drag new content to each user's library, that is assuming each user has their own library.
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How do I get albums and songs I have purchased back on my devices? They show up in my purchased list but when I click on them a little circle shows up with an x in it and it won't let me do anything with it. Any guidance would be greatly appreciated.
The Get Info. fields show up gray if the files is locked and iTunes knows it can't edit the file. Make sure the files are not marked as read only and, if necessary grant both your account and system full access to all files and subfolders of your media folder.
You can set Part of a Compilation for multiple tracks from the Options tab of Get Info.
See Grouping tracks into albums for tips on getting iTunes organized.
tt2 -
I have bought an iPad 2 recently but when i open itunes, i only have 3 buttons. (downloads, itunes U, podcasts) how do i get the music, music videos etc. buttons?
Reinstall iOS via iTunes on your computer.
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I am trying to "authorize" my new computer so that I can download my previous purchases from the cloud. It says to open iTunes and go to the STORE menu and select AUTHORIZE MY COMPUTER, but when I open iTunes there is no STORE menu. Can anyone help?
If the computer's running Mac OS X, move the cursor to the very top of the computer's screen, click on Store, and choose Authorize this Computer.
If the computer's running Windows, press the Alt and S keys and choose Authorize this Computer, or click here, follow the instructions, click on Store in the menu bar, and choose Authorize this Computer.
(85933) -
I download the latest version of itunes 10.5 but when i open itunes it is still 10.4
when i open itunes it is still 10.4. I have already tried restarting and shutting it down but when i open itunes it is still 10.4 version. i have not been able to connect my iphone 4s cause it doesnt allow 10.4....aaaahhhh
Not yet but you do have a store on Blosssom Hill Rd and you can make a reservation at the Genius Bar in advance > http://www.apple.com/retail/oakridge/
How much free space on the startup disk?
Right or control click the MacintoshHD icon. Click Get Info. In the Get Info window you will see Capacity and Available. Make sure you always have a minimum of 15% free disk space. -
I plugged my iphone 5 to the charger as usual , then I went to sleep but when I waked up my iphone was OFF and I can not turn it on !!!?? please help
Never mind its woking now THANK YOU ANY WAYS
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HT203128 my iphone 5 has frozen i have done several update and restore but all has failed
my iphone 5 frozen showing only the apple logo I have tried several updates and restore but has made no difference can anyone help
Use recovery mode, as explained in this article:
iPhone and iPod touch: Unable to restore -
My songs are not being copied to my iPhone and even the sync is not completing every time it just shows that changes are being applied but nothing is happening on my iPhone
Hello transcend94,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
Where are my iTunes files located?
http://support.apple.com/kb/ht1391
iTunes: Understanding iTunes Media Organization
http://support.apple.com/kb/ht3847
Avoid using different versions of iTunes, or you may be unable to locate content, or may import or transfer content to the wrong location.
Best of luck,
Mario -
I phone 4s is not charging, its showing that the power is connected, but still not charging
Hi Sharky,
First, I would make sure you are charging using the wall adapter and cable that came with your phone. Plug into wall outlet.
If it was completely drained it can take about 20 minutes for it to fully get enough power back to even start up.
After about 20 minutes of charging in the wall outlet try turning it on like normal.
If it doesn't respond by just pushing the power button, try pushing and holding the power and home buttons together for about 15 seconds to see if it will startup.
John -
Every time I turn my computer on and open iTunes all my music is gone, if comes up with the scan media page, all my playlists have been deleted. All my music is still on the computer and in the files. I don't know why it keeps doing this, it's really annoying as I have loads of music and then have to do my playlists again just to sync my phone. Can someone please help??
Empty/corrupt library after upgrade/crash
Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. Note that in iTunes 11 an "empty" library may show your past purchases with links to stream or download them.
In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
Alternatively, depending on exactly when and why the library went missing, there may be a more recent .tmp file in the main iTunes folder that can be copied and renamed asiTunes Library.itl to restore the library to an earlier state. Look for a recent .tmp file that is similar in size to the .itl files in the Previous iTunes Libraries folder. If it has happened repeatedly you may want the earliest such file generated since the last iTunes upgrade.
If applicable, see iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
When you get it all working make a backup!
Should you be in the unfortunate position where you are no longer able to access your original library, or a backup of it, then see Recover your iTunes library from your iPod or iOS device. Even if you have the media you can use selected steps from the tip to ensure that you don't lose settings and data from the device as a result of switching libraries.
A large number of users with this issue have been using AVG Anti-Virus which appears to be implicated in the problem. AVG have released a patch which might help, so if you use AVG then I would update that first. I'd also be interested to know which AV you use in case others may cause similar issues. I recommend excluding the iTunes folder from any real-time and scheduled AV scanning process. Another possible cause could be automatic backup tools.
tt2 -
I want to put music from my itunes account onto my ipod touch but in need itunes version 10.5 or higher. So I go to apple.com and click the download button and it says that it downloaded. I plug my ipod in and open itunes and it says it has not been downloaded!!!!! What do I do?????
Backup your MBA then take it to Apple
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