I have downloaded Disney HD tv to my sons ipod touch, but when he goes to watch it on his ipod we get the following error "Please check your connection and restart the application" or cannot connect to server". How can I fix this?

I have downloaded Disney HD tv shows to my son ipod touch, but when he goes to to watch it we get the following error message " or "cannot connect to the server" How can we fix this? Thank you

You have to enter the Apple ID and password. You are running into the Activation Lock
iCloud: Find My iPhone Activation Lock in iOS 7
Is there a way to find my Apple ID Name if I can't remember it?
Yes. Visit My Apple ID and click Find your Apple ID. See Finding your Apple ID if you'd like more information.
How do I change or recover a forgotten Apple ID Password?
If you've forgotten your Apple ID Password or want to change it, go to My Apple ID and follow the instructions. SeeChanging your Apple ID password if you'd like more information.

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I have downloaded Disney HD tv to my sons ipod touch, but when he goes to watch it on his ipod we get the following error "Please check your connection and restart the application" or cannot connect to server". How can I fix this?

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