I have firefox 32.0.3 and have been trying to update (35.0.1) but each time I try to open the downloaded fiel I get an alert that says access is denied.
The title of the alert popup is "7-Zip" and i dont know what is causing that to open
Downloaded it (Firefox Setup 35.0.1) but still have the same problem. I double clicked and right clicked and "Ran as Administrator" but still had the same result. The setup file description shows "7z Setup SFX" so I suspect that is why the popup title is 7-Zip. It tries to extract but at about 80% is when I get the popup.
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My iPod touch was recently stolen and I have been trying to find it on iCloud but sadly it has not connected to the internet at all so I have not been able to track it.What should I do?
- If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone. If the iPod has been restored it will never show up.
- You can also wipe/erase the iPod and have the iPod play a sound via iCloud.
- If not shown, then you will have to use the old fashioned way, like if you lost a wallet or purse.
- Change the passwords for all accounts used on the iPod and report to police
- There is no way to prevent someone from restoring the iPod (it erases it) using it.
- Apple will do nothing without a court order
Reporting a lost or stolen Apple product
- iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number -
I just purchased the latest iPhoto to update my 7.1.5.I have run the Library upgrade tool 2x, each saying installed successfully.But, each time I try to open iPhoto, I get the msg,"To open this version of iPhoto,the library needs to be prepared"OSX 10.9.3
each saying installed successfully
It looks like you installed the Library Upgrader, but did not run it. It is installed in "Applications > Utilities". Launch this tool and click the "Choose Library" button to direct it to your iPhoto library. -
Hi I bought a copy of both Photoshop and Premiere Elements in 2013. I've only just installed Premiere, but each time I try to open it, it requires sign-in to Adobe Cloud. I enter the details (I've checked these again and again) but it never connects, and I cannot use the software. Can you help? Thanks, Tony
Hi,
Can you please elaborate what happens when you try to Sign in?
Also , Can you please share the following logs at [email protected]:
Go to %temp% folder and share PDApp.log , oobelib.log and amt3.log
Thanks,
Shikha -
I just paid for, and downloaded Acrobat Pro, and it 'quits unexpectedly' each time I try to open it…b4 it even gets to the opening menu…. Any solutions??
Did you install it in the administrator account with anti-virus disabled?
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While downloading an album in from the Store, one song was interrupted. I have followed the instructions from apple about resuming the download, but every time I do so the same error message appears saying the download was interrupted. I am having no connection problems, have rebooted my computer, downloaded the lates version of iTunes, etc., yet nothing changes. Has anyone else experienced this, and are there any workarounds. Sadly the problem hit on one of the best songs of the album.
I had the same problem so (assuming under the Purchased items in the Store you have a song stuck at 'Downloading'):
I went to Music, then Artists.
From there I chose the album.
The song that failed to download had the cloud symbol next to it.
I clicked the cloud symbol and the song completed the download for me.
(Please note this was in iTunes for Windows - I expect it to be similar in iTunes for Apple)
Message was edited by: UbergeekRFC - parenthetical note added
Message was edited by: UbergeekRFC - added note about song stuck as downloading -
When I try to view the tutorials in IDVD, I get the following message: "The vodeo cannot be found. It may have been removed from server HTTP 404" What do I do?
You don't say what version of iDVD you are using, nor what link you were using, but try these:
A good guide to iDVD 7 can be found here:
http://www.kenstone.net/fcp_homepage/idvd_07_stone.html
Apple's tutorial on iDVD 07/08 is here:
http://manuals.info.apple.com/en/idvd_08_getting_started.pdf -
How do I get rid of this problem so I can print pdf documents?
If repairing doesn't work, then try a clean install. You will need to run the Acrobat/Reader Clean script: Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs
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I did the subscription 3 days ago and got an order number confirmation...but I can't open any PDF files on my computer. If there is something I am supposed to download...I can't find the link anywhere.
Uninstall Reader. Use the Microsoft Installer Cleanup Tool. They try re-installing Reader 9.2
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I have been trying to update my cc info but for some reason it has kept saying the cc info did not match with the bank info so the transaction failed every time I made an attempt to download something even it was free. However, I saw my cc online got charged $1.00 everything I was trying to update my cc info ...why?
Im wondering why my post hasn't been answered yet. I did file a report with the BBB and I had a rude representative from Verizon call me named Steve. He said I can file all of the reports I want and I will just keep getting calls from him. I can understand why my phone couldn't be replaced because of the small crack. I guess I have to eat that one (but it sucks because the lollipop update is what caused the problems) but what about all of the data overage I had to pay for for trying to fix this phone because of a lollipop update. I dont think it is fair to have to pay that as well. In addition, because I have an east coast phone number but live on the west coast, I cannot have tech support after 8pm. Verizon has cut this off. Im very dissatisfied and I have been a customer of Verizon for 13 years. Im hoping for a response this time.
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Update to the new release and firefox hangs and becomes unresponsive each time I try to open it. I have tried removing firefox from my pc, restarted my pc. went to Google Chrome and downloaded it again. Still hanging. Please help
I can open Google Chrome and IE without any problems. My new version of Thunderbird won't let me see messages.So i have just unistalled itunes logged on to apple to try and download the itunes prog ,but it dont seem to have downloaded.can anyone help me please.
Could you walk us through what happened when you tried to do the download, please? -
I have had my IPAD2 for quite a while but haven't activated my cellular data for about a year. I am now trying to activate and when I go to cellular data, turn it on and try to tap view account i just get a message that says "connection to server lost". I could swear the last time I used cellular data you would see the signal in the upper left corner and I only see "no service" there, I am in a location where I know I should have service. Is there something I should do to my IPAD? I tried resetting, I tried clearing cookies and history in Safari (after reading a post n these discussions). I don't know what to do next. My IOS version is 6.1.3. I did go into Network from the general tab and I see it says "SIM not provisioned". HELP and Thank you in advance.
Hello Theresa818,
Thank you for using Apple Support Communities!
It sounds like the cellular data will not activate for some reason on the iPad.
I found this article that will help you resolve this issue here, named iPad (Wi-Fi + Cellular Models): Troubleshooting a cellular data connection, found here http://support.apple.com/kb/TS4249
Check for a carrier settings update.
Update your iPad.
Toggle the Cellular Data setting off and on under Settings > Cellular Data.
Restart your iPad.
Tap Settings > General > About. Locate the Carrier entry and make sure that your carrier is correct.
If your SIM card has SIM PIN enabled, try turning it off: Tap Settings > Cellular Data > SIM PIN.
Make sure you're in an area of good coverage. If the cellular data connection works in another area, contact your carrier to report the original affected area.
Reset network settings: Tap Settings > General > Reset > Reset Network Settings.
Restore the iPad as new.
If none of the above steps resolves the issue, make an appointment at an Apple Retail Store, contact your carrier, or contact AppleCare to troubleshoot further.
I know you may have done one or two of the steps here, so you can skip those.
Take care,
Sterling -
I previously use an apple id called *** @hotmail.co.uk, I have tried to reset and even changed the id on the settings on my phone but each time I try to update an apple apps , I keep getting the same old ID on my phone. What do I do?
<Email Edited by Host>Is the same true for using the App Store with a desktop machine? Someone installed a program on my machine (the IT department) and I would like to install the updates but it was installed under a different Apple ID. This anyone know how to change, or work around this particular issue?
Any thoughts or suggestions are greatly appreciated.
Cheers -
I have been trying to update via App Store and every time only with apple software it starts to download and it will says it's calculating time remaining then an error message pops up saying " An error has occurred the request timed out. (102)" I have tried everything , I've been told its my ISP but I have tried using differenet internet to attempt the updates. Like I said all other software updates fine its just apple software
http://www.apple.com/support/mac/app-store/contact.html?form=account
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i have been trying to update my apps but i recieve a pop up on my iphone and ipod that my apple id has been disabled. i have reset my password and made sure that everything in my settings are up to date with the new password. but the problem still persists. i have done what the support link has told me i have even logged out and logged back in but still no positive results. please help
Might be an address formatting issue with your iTunes account records. See http://support.apple.com/kb/TS1646.
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