I have inherited equipment from my predecessor at my new job. I cannot locate the Premiere Pro CS6 install CDs. Could this have been something that was downloaded?
I have inherited equipment from my predecessor at my new job. I cannot locate the Premiere Pro CS6 install CDs. Could this have been something that was downloaded?
Could have been... do you have a supervisor who keeps track of what is ordered and how it is purchased?
Do you have access to the Adobe ID that was used to install the software so you may check the account?
Lost information
https://www.adobe.com/account.html for serial numbers or subscriptions on your Adobe page... or
Lost serial # http://helpx.adobe.com/x-productkb/global/find-serial-number.html
Similar Messages
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Exports From Audition CC Give "Header Error" in Premiere Pro CS6
Hello,
I have finished the audio mixing on a 15 track project in Audition CC. It is very heavy so I had to export all the tracks separately to import them back into the Premiere Pro CS6 movie project. That way I could also do further adjustments in individual tracks later on directly on Premiere, if needed (since mixing isn´t something we´re ever done with).
I´ve exported them all in wav 9600 Hz 32 bit (Audition doesn´t say whether it´s floating point or not) and also wav 9600 Hz 24 bit. The originals on all the tracks were eitther wav 9600 Hz 24 bit, or wav 9600 Hz 32 bit (converted from 24 bit to aplly declipping and normalization), except 2 tracks with music that had mp3, wav and m4a.
When importing the exported Audition files back into Premiere all of the 15 tracks, including the ones that didn´t have mp3 and m4a in it, give me the message "The file cannot be opened because of a header error".
Questions:
1. What could be wrong?
2. In case there isn´t a solution, what would be the best lossless formats to try and do the exports for importing into Premiere?
Thanks a lot.I see...
Trouble is I´ve never had an answer for my posts in the Audition forum (I did originally post this here because I thought it´s more of a Premiere issue, though). I guess Audition just isn´t nearly as widely used as Premiere.
Also, I have done the same kind of exports for smaller tracks from Audition before and didn´t have an issue importing them into Premiere.
I find it really troubling that Adobe intends to make Audition a reliable pro audio suite integrated with Premiere and, on top of some weird issues like this one (and such as the 16 bit limit for sending a project from Premiere to Audition, making that integration probably useless for most pro uses), there´s so little support.
But thanks a lot, anyways! -
Have Premiere Pro CC, Need Encore, Can't Get to Premiere Pro CS6
I had CS6 subscription, upgraded to CC a while back. Until about a year ago, I hadn't downloaded Premiere Pro because I don't usually do that kind of video editing. Now I have a video project for my family (a lot of them elderly) that I finally completed. I know I'm supposed to download Premiere Pro CS6 to get Encore, but when I follow instructions to download the previous version, Premiere Pro isn't in the list in my product manager under "Find New Apps." So I can't even download an older version. I have got to get this movie on DVD because most of the people viewing it won't be able to just download it.
There's another link in the forums that takes you to a site where you can download every previous version of Adobe products known to humankind. Doesn't work for me. Goes into my downloads folder and just sits there.
Please, somebody tell me what to do now? I've hit the height of frustration.
Thanks.Oh my god. I figured it out. For anyone having the same issue, it was really so simple I'm kicking myself. I forgot I had a freebie CC account for personal use, as well as the paid one for business use. 2 different email addresses for logging in. I was logging in with the free one. You need to have a paid CC account to access the Premiere Pro CS6 download from your CC App Manager. I logged in with my other email address and bang, there it was.
Just for your own edification, Mr. Waller, when a woman comes in and asks a question she probably already is aware of system requirements, etc. You did not answer the question. If you had read fully my question you would have noticed I've already downloaded Premiere Pro CC, so telling me to make sure my machine meets system requirements is a waste of breath. What you did is called "mansplaining." It is the equivalent of patting me on my little female head and sending me on my way to let the big boys do all this techie stuff. You have no idea my background with technology. Mansplaining is neither warranted nor acceptable. Even if you thought you were being helpful, even if you didn't realize that's what you were doing, it is nothing less than sexist and insulting. -
i have a song that wont download that i just bought from the itunes store and it says that it is corrupted and that there is an error that is err=100000
I just posted a possible solution here - https://discussions.apple.com/message/17908124#17908124
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I have a new iphone and cannot delete the backup from icloud. It says that it is in use. I have read some of the other threads and it only seems to be haphazard solutions. Is there a definite way to fix this? I am not able to change icloud accounts.
Follow the steps in wjosten's post here: https://discussions.apple.com/message/13356770#13356770 (for Windows, substitute Outlook in step 2).
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I have a new PC - great. But my iTunes library has now gone with the old PC. With a new iTunes library how do I get all my data from my iPhone to a new copy of iTunes on the new PC?
It has always been very basic to always maintain a backup copy of your computer.
Have you failed to do this? -
i have ordered 3 albums from the itunes to my iphone and only 3-5 song from each album have been allowed to be downloaded to my phone yet i have still had to pay for the full album what do i do to get the other songs as im not happy to pay twice
carolinechx wrote:
i know the description may be a little bit too confusing
Mostly because you are not using any capital letters or paragraph returns and your post is difficult to read. -
I have lost my Iphone and never activated my Icloud on my phone. Is there anyway of locating it whereabouts??? Also Who ever has my phone has downloaded find my phone. Is there anyway Apple can find out the address that was downloaded from??
Unfortuantely, you can only track the phone if you had set up iCloud and enabled Find My iPhone on it before it was lost or stolen. I don't believe there is anything that Apple can do to locate your phone either.
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Since upgrading to lion, I can't use Logic pro, hope someone can help. thank you
Logic Pro 9 (9.0.0).
Message
You can't use this version of the application Logic Pro 9 with this version of Mac OS X
You have Logic Pro 9 9.0.0.
I have been told that I can use the Logic Pro 9.1.8 Update (.dmg) which you can download from Apple Logic Support, although when I try to upgrade my I get this message:
An eligible Logic Pro version was not found in the Applications folder. This update requires Logic Pro version 9.0 or higher.Since upgrading to lion, I can't use Logic pro, hope someone can help. thank you
Logic Pro 9 (9.0.0).
Message
You can't use this version of the application Logic Pro 9 with this version of Mac OS X
You have Logic Pro 9 9.0.0.
I have been told that I can use the Logic Pro 9.1.8 Update (.dmg) which you can download from Apple Logic Support, although when I try to upgrade my I get this message:
An eligible Logic Pro version was not found in the Applications folder. This update requires Logic Pro version 9.0 or higher. -
I have a problem to update iMovie 9.0.9. The OS is running really slow and halts from time to time. In the update procedure it says it's one minute left. That was one hour ago... What can I do?
I have a problem to update iMovie 9.0.9. The OS is running really slow and halts from time to time. In the update procedure it says it's one minute left. That was one hour ago... What can I do?
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I purchased Adobe sc6 master collection from software city and i cannot locate the redemption code, but I do have the serial number for mac, do i still need the redemption code and where would i find it?
Hello,
please have a look there: https://helpx.adobe.com/x-productkb/global/redemption-code-help.html
>>> Redeem your redemption code in three easy steps.
Hans-Günter -
So basically I tried to back up my itunes library to my external hard drive and when I followed the instructions and then went to play a song it said Orginal file cannot be found. It said that for all of the songs. I'm not sure how to fix what I did, I already tried consolidating and all of that stuff and it didn't locate the files. I'm guessing that I somehow deleted the original songs along the way. I synced my iPhone without knowing what I did and surprisingly all of the music is still on my phone. So now that I've completely screwed up my iTunes account, I need to know how to get all my music back onto my iTunes account and have that library only on my external hard drive, not my computer. Everything looks fine on my iTunes besides the fact that it cannot locate the files but what I'm afraid of is me syncing and backing up my iPhone and then being left with no music because it syncs to the empty songs. How can I fix this? and if I can't fix my iTunes library is there anyway for me to still be able to backup my iphone and all the music on it, without erasing my music?
Well I'm not sure if I correctly backed up my itunes library because when trying to open itunes from that back up it keeps saying original file not found. Okay this is going to sound confusing but bear with me. I "backed up" my itunes, meaning I just dragged and dropped the iTunes folder into my external hardrive, and then I changed the destination on iTunes to open from my external hardrive. It was working fine when I did that, however I did that just on my own, I didn't know about consolidating the files or any of that so I hadn't done that before copying the folder to my external hard drive. I can't remember but I'm pretty sure I deleted the iTunes folder after I had copied it to my external hardrive. So I did that and it was working fine, I was able to open my itunes with my external hardrive. BUT yesterday I thought that I hadn't done it correctly because I didn't consolidate the files and all that, so I wanted to be more thorough and do that, I followed the steps to do that but when I did that I think it got all the files from my computer and not from my external hard drive so it basically didn't find anything on my computer because I had deleted them. And like an idiot, I replaced the iTunes folder on my external hard drive (the one I did correctly the first time), with the one I did wrong. So I believe I pretty much deleted all the music files from both my external hard drive and my computer. Please correct me if I'm wrong?
I believe getting all my music back on my itunes is a lost cause. BUT I still have all my songs and stuff on my iPhone. My question is, if I plug my phone into my computer and sync it, will it erase all my songs from my phone? A little more info, my iTunes still has the names and stuff of all my songs, they just can't be played because the files are missing, my iPhone doesn't need to erase and sync when I plug in my phone because it's already synced to my computer. What I'm afraid of is when I plug in my phone to backup and sync, will it erase my music because it can't find the files on my computer or external hard drive anymore? Or will it just leave the songs because they're already there (on my phone) and only sync the new songs that I've downloaded? I just need to know is my iTunes still going to be functional as far as me being able to backup my phone?
I have a lot of songs purchased from iTunes but a lot (like 60%) are from CDs that I no longer have. So re-downloading my music would only account for 40% of my library. -
I have been noticing that when using the computer the mouse keeps going in places where I really do not want and just now select the sentence without I have done anything. Sometimes goes to places like bookmark or open tabs in website when I am reading a page.
Also I have noticed opened windows that I have not opened.
I have verified the sharing folder and also the remote access but it not let me turn it off.
Also I have add a password to my computer and even using the same one it looks like is not working.
The I photo stopped working, Mac Mail does not let me add rules (this is from one day to the other)
The computer is mine, the internet I use is payed by me with a password. I did not give permission to anyone to use my computer or share my files.
In system preferences in the sharing folder is showing everyone and staff.
My computer is private I do not own a company and I do not have a network set up in my house.
I had my photos removed from my computer and even after trying to reinstall I photo and fix the Mac Mail is not working.
I am receiving emails saying that I have sent emails to people that I do not know and including in a time where I am working and not using the computer.
Any suggestions in how to fix this issue?
I really appreciate.With the multitude of issues you have I would take it to an Apple store or AASP and have them sort it out. Then I would sign up for Apple camp or one on one.
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I have an iPod Touch and am going on a cruise where I have been told that Safari won't work on the ship so I need to download Firefox. My iPod said that Safari cna't download it from the Firefox website. I found "Mercury Web Browser" Firefox, in the app store (free) and am wondering if that is what I need? Help, I'm leaving on Sept. 3/12. Thanks.
- I never heard that but it may be true. It could be that for some reason Safari can't be used to log into the network. Once logged in, Safari should work fine
- However, I see nothing that say the Mercury Web Browser is Firefox. I would contact the cruise line and ask if and how you use the ship's['s wifi for an iPhone or iPad (it will apply to iPod touch) -
How can I download a previously downloaded purchase to my iTunes library on my laptop when the listing for the song in my library won't play because it says it cannot locate the file. Yes I have searched my iTunes folders and also done a full windows search. The track plays on my iPad and my iPhones but will not play on my laptop!?
It has an "!" To the left of the song title in my library
My worry is that if I sync my iPad/iPhone then I will lose the track on those also!If you cannot find the file on your hard drive then once you delete the current broken entry you should be able to redownload from iTunes in the Cloud. This assumes the item in question qualifies. Note that audiobooks, digital booklets, iTunes LPs & Extras, ringtones, selected movies etc. don't.
If prompted don't hide the item. You may find that you need to close and then reopen iTunes before it will appear for download.
tt2
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