I have iPhone 4 and updated to iOS 6, after the update what's app asked I give it permission to acces my photos and I pressed no and now I cannot send pics and cannot see profile pix of my friends how can I fix it?! Thx

I have iPhone 4 and updated to iOS 6, after the update what's app asked If i give it permission to acces my photos and I pressed no and now I cannot send pics and cannot see profile pix of my friends how can I fix it?! Thx

Hi yanylove,
If you are having WiFi issues after upgrading to iOS 7, you may find the following article helpful:
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/ts1398
Regards,
- Brenden

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TS1559 Wi-Fi on my iphone4s is grayed out and I think this happened after the update 7.0.4. I went to apple store and they turned me down that there is no support in the 2nd year. Extremely disappointed and no way except to pay and get replacement. Pls ad

Wi-Fi on my iphone4s is grayed out and I think this happened after the update 7.0.4. I tried all possible solutions through apple online support and then went to apple store as a last resort and they turned me down that there is no support in the 2nd year. Only option is to pay 160 pounds and get replacement. When I argued further, they said that if I had bought the iphone directly with them, they would replace me without any cost. This is even more frustrating.
THIS IS TOTALLY UNFAIR as its not my fault. If the release of faulty 7.0.4 software is timed in my 2nd year of contract and since I didnt buy the iphone directly from Apple, how is it fair to ask me to pay for replacement. Its not my fault after all.

Because you are outside the one year hard ware warrenty, Apple covers for the first year on their dime, if you had a two year contract why not make sure you have a two year insurance on your phone?
Either way as I can see/assume you are from europe you can look at your consumer laws to see if you qualify for anything there, beyond that it isn't the software that broke the device, it's a hardware failure because thousands upon thousands are happy and content with iOS 7.0.4

I tried updating my iphone to a new verison but after the update the phone is not restarting, just the apple sign is showing up on the screen. what is the problem?

i have tried updating my iphone to a newer version but after the update was completed the phone is not restarting, just the apple logo is showing up on the screen. what is causing that problem?

Re: i tried updating my iphone to a new verison but after the update the phone is not restarting, just the apple sign is showing up on the screen. what is the problem?
I have tried the above fix and iTunes crashes giving error 27 after trying to load the iPhone firmware.
I have booted my phone in DFU mode and this has made no difference.
My mac is up to date.
My iTunes is up to date.
All i tried to do was update my ios as i have been unable to make calls or send text's all day.
Do you have any other suggestions as my phone is no good to me now.
Many thanks,
Lyd_v

Please send email to Yvonne. I have a password only Ohrid email only after the update

Please send email to Yvonne. I have a password only Ohrid email only after the update
<Personal Information Edited by Host>

I am putting in my correct birthday and the password that I am sure is right and it is telling me to check my network connection even though my connection is working fine. I don't know what else to do!

HT1386 Trying to sync my music into my iphone 4s but a pop up keeps showing up saying "The iPhone "Brandon's iPhone" cannot be synced. A duplicate file name was specified." How can I fix this?

Trying to sync music into my iPhone 4s but a pop up keeps showing up saying "The iPhone "Brandon's iPhone" cannot be synced. A duplicate file name was specified." How can I fix this?

Remove any duplicates in your iTunes Music Library by following the link below:
How to find and remove duplicate items in your iTunes library
Then try to sync again.

For some reason every time I try to open iPhoto, it opens it but immediately it frozen. I can no do anything or see any of my pictures. How can I fix it? without erasing any of my pictures.

For some reason every time I try to open iPhoto, it opens it but immediately it frozen. I can no do anything or see any of my pictures. How can I fix it? without erasing any of my pictures.

What version of iPhoto?
A. iPhoto '11. Version 9.4.2 (710.42)
What version of the Operating System?
A.Mac OS X Version 10.7.5
What was I doing when the problem arose?
A. I was uploading some pictures from my camera to my Mac then I closed it. next time tried to open it and it went right to the way that the pictire before shows.
Did it ever work properly?
A. It had some details; like taking a lot of time to send a picture from iPhoto to an e-mail or not send it at all.
What steps have I tried already to solve the issue?
A. None, I havent wanted to do anything to fix it because I'm afraid I could somehow delete my pictures. I know the pictures still there; because, they are on my screen saver changing and changing.
I also want to know if there is any other way for me to see my pictures other than trought iPhoto?

I updated to Mavericks and Aperture 3.5. After the update, Aperture doesn't see referenced files. I get "No Referenced Files"

I updated to Mavericks and Aperture 3.5. All my images are referenced on a stand-alone drive. After the update, Aperture displays thumbnails, but I can't edit because Aperture doesn't see the referenced file ("image offline") and when choose all of my images and I run locate referenced files ... I get "No Referenced Files." I don't get the screen to "look" for the files.

Did you make a clean install and restore the library from a backup? No.
Or did you install the new system amd new version on top of the old system? Yes.
What version did you upgrade from? 3.4
Is your Aperture library onyour internal drive or also on an external drive? External
During the update, has your Aperture library been moved in any way? No, its still where it was on the external drive.
Thanks for your help. Ideas?

In Contacts, I don't have any duplicates, but in iMessage contacts on iMac in Mountain Lion, the contacts it provides for a new message are all doubles. Why and how can I fix? Thx.

In Contacts, I don't have any duplicates, but in iMessage contacts on iMac in Mountain Lion, the contacts it provides for a new message are all doubles. Why and how can I fix?
I also notice that each contact says iCloud in it twice, but when I go to iCloud.com, there are no duplicates either. Help..

mdd770,
Try Contacts>Preferences...>Accounts...remove {-}/re-add {+}your iCloud account.
If that is not successful, follow the steps listed in iCloud: Troubleshooting iCloud Contacts.

My daughter and i started to shar apple account...now our phones are getting mixed up...we get each others pix/texts...how can i fix it?

My daughter got her iphone first and used my itunes account for it because she needed the credit card for apps.
Then, i got my iphone and started to use the same account.
Now our phones are mixed up and we get some of each other's texts and pictures.
How am i supposed to fix it?
Can we still share the account or does one of us have to make a new one and if so, does that mean that one of us has to lose everything on our phone?
Please help.

YOu can share account for apps and music, but separate for imessage/facetime/icloud
On both devices go to setting - message - send&receive and start a new convo - remove or uncheck the apple id.
When you get a new apple id go to the above settings and input it.

HT4623 hi when i start updating may iPhone with IOS.6 After the updating bar completed when i pressed install then a verifying update note appears ater awhile i get a note reading( Unable to install updating An error occurred installing iOS.6.)

i whent through the updating proceduer but i still get this not (Unable to Install Update An error occurred installing iso.6) After the note of verifing updated .

Even I got same mesage but after restoring the phone using itunes, it worked for me. First restore and update your phone again using itunes.

Iphone 5s won't turn on after the update

iphone 5s won't turn on after downloaded recent update

Hey lillyluv2010!
Here is an article for you that will help you troubleshoot this issue:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
Thanks for being a part of the Apple Support Communities!
Cheers,
Braden

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This is almost embarassing. For some totally unexplainable reason all the songs in iTunes were unchecked. I was considering syncing the whole iTunes library to my iPnone, tut even with the 32 Gb version it would not hold it all. I restarted my MBP, and the message about the unchecked songs came up. It obviously is not enough to have songs checked for the iPhone. Thanks anyway.

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All purchases are considered final, but you can try contacting iTunes support and explain what happened and see if they will refund or credit you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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I have iPhone 4 and updated to iOS 6, after the update what's app asked I give it permission to acces my photos and I pressed no and now I cannot send pics and cannot see profile pix of my friends how can I fix it?! Thx

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