I have just installed Creative Suite CC free trial. When opening Photoshop I get an error. "Adobe Photoshop CC 2014 has stopped working". My graphics drivers are the latest so that's not the problem. Please can someone help?

@

Which operating system?
How much memory?
Does your system meet the min-requirements to run CC 2014?
System requirements | Photoshop
Nancy O.

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  • Itunes has stopped working...here are the problem reports:

    I noticed iTunes' error when I was trying to sync my photos/videos to my iphone, using Safari 5.1, I'm using VIsta
    Product
    iTunes
    Problem
    Stopped working
    Date
    7/29/2011 6:55 PM
    Status
    Report Sent
    Problemsignature
    Problem Event Name:      APPCRASH
    Application Name:           iTunes.exe
    Application Version:         10.4.0.80
    Application Timestamp:   4e262cf4
    Fault Module Name:        QuickTime.qts
    Fault Module Version:      7.69.80.9
    Fault Module Timestamp:                4cf4536a
    Exception Code:                c0000005
    Exception Offset:              001cd740
    OS Version:        6.0.6002.2.2.0.768.3
    Locale ID:           1033
    Additional Information 1:                fd00
    Additional Information 2:                ea6f5fe8924aaa756324d57f87834160
    Additional Information 3:                fd00
    Additional Information 4:                ea6f5fe8924aaa756324d57f87834160
    Product
    iTunes
    Problem
    Stopped working
    Date
    7/29/2011 6:57 PM
    Status
    Report Sent
    Problemsignature
    Problem Event Name:      APPCRASH
    Application Name:           iTunes.exe
    Application Version:         10.4.0.80
    Application Timestamp:   4e262cf4
    Fault Module Name:        QuickTime.qts
    Fault Module Version:      7.69.80.9
    Fault Module Timestamp:                4cf4536a
    Exception Code:                c0000005
    Exception Offset:              001cd740
    OS Version:        6.0.6002.2.2.0.768.3
    Locale ID:           1033
    Additional Information 1:                fd00
    Additional Information 2:                ea6f5fe8924aaa756324d57f87834160
    Additional Information 3:                fd00
    Additional Information 4:                ea6f5fe8924aaa756324d57f87834160
    Product
    iTunes
    Problem
    Stopped working
    Date
    7/29/2011 7:07 PM
    Status
    Report Sent
    Problemsignature
    Problem Event Name:      APPCRASH
    Application Name:           iTunes.exe
    Application Version:         10.4.0.80
    Application Timestamp:   4e262cf4
    Fault Module Name:        QuickTime.qts
    Fault Module Version:      7.69.80.9
    Fault Module Timestamp:                4cf4536a
    Exception Code:                c0000005
    Exception Offset:              001cd740
    OS Version:        6.0.6002.2.2.0.768.3
    Locale ID:           1033
    Additional Information 1:                fd00
    Additional Information 2:                ea6f5fe8924aaa756324d57f87834160
    Additional Information 3:                fd00
    Additional Information 4:                ea6f5fe8924aaa756324d57f87834160
    Product
    iTunes
    Problem
    Stopped working
    Date
    7/29/2011 7:11 PM
    Status
    Report Sent
    Problemsignature
    Problem Event Name:      APPCRASH
    Application Name:           iTunes.exe
    Application Version:         10.4.0.80
    Application Timestamp:   4e262cf4
    Fault Module Name:        QuickTime.qts
    Fault Module Version:      7.69.80.9
    Fault Module Timestamp:                4cf4536a
    Exception Code:                c0000005
    Exception Offset:              001cd740
    OS Version:        6.0.6002.2.2.0.768.3
    Locale ID:           1033
    Additional Information 1:                fd00
    Additional Information 2:                ea6f5fe8924aaa756324d57f87834160
    Additional Information 3:                fd00
    Additional Information 4:                ea6f5fe8924aaa756324d57f87834160

    Same problem here is there a solution already Apple? I mean really what's going on here I can't put anything on my iphone 3gs!
    Problem signature:
      Problem Event Name:          APPCRASH
      Application Name:          iTunes.exe
      Application Version:          10.4.0.80
      Application Timestamp:          4e262cf4
      Fault Module Name:          QuickTime.qts
      Fault Module Version:          7.70.80.34
      Fault Module Timestamp:          4e13ba08
      Exception Code:          c0000005
      Exception Offset:          00146b30
      OS Version:          6.1.7601.2.1.0.256.1
      Locale ID:          1033
      Additional Information 1:          0a9e
      Additional Information 2:          0a9e372d3b4ad19135b953a78882e789
      Additional Information 3:          0a9e
      Additional Information 4:          0a9e372d3b4ad19135b953a78882e789
    Read our privacy statement online:
      http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
    If the online privacy statement is not available, please read our privacy statement offline:
      C:\Windows\system32\en-US\erofflps.txt

  • I keep getting this message:  Adobe Photoshop CC 2014 has stopped working.  A problem caused the program to stop working correctly.  Then it shuts down the program.

    I keep getting this message when I try to open my new Adobe Photoshop.  The main screen comes on and a box for the tutorials then this.  "Adobe Photoshop CC 2014 has stopped working.  A problem caused the program to stop working correctly."  When I say Okay to the message, it shuts down the program.

    Refer below link once
    Photoshop: Basic Troubleshooting steps to fix most issues

  • I downloaded Photoshop CC 2014 last week and every time I open the program, I get an error message that reads "Adobe Photoshop CC 2014 has stopped working" and it forces me to close the program.  How to I resolve this?

    I downloaded Photoshop CC 2014 last week and every time I open the program, I get an error message that reads "Adobe Photoshop CC 2014 has stopped working" and it forces me to close the program.  How to I resolve this?

    Hi Noel,
    I'm wondering whether your comment addressed to Lmono was intended for me Tmono.
    You ask: "So why didn't you provide the same?"
    It just didn't occur to me to do so.
    My intent was to report that there was at least one other user encountering a similar problem.  It occurred to me that Adobe might be interested in determining the scale of a problem which causes one of  their best known products to fail to run quite so completely after a clean install 
    I also see that I misreported the OS I'm running - its Windows 8.
    If there is further information I can provide which might be helpful in determining a solution, if someone could be specific about what would be helpful, then I will try to respond appropriately.
    Perhaps the following from the event log:
    Faulting application name: Photoshop.exe, version: 15.1.0.148, time stamp: 0x53d97a8f
    Faulting module name: igdfcl64.dll, version: 8.1.0.2875, time stamp: 0x507eff6d
    Exception code: 0xc0000005
    Fault offset: 0x0000000000809283
    Faulting process id: 0x1f48
    Faulting application start time: 0x01cfca332430f3a7
    Faulting application path: C:\Program Files\Adobe\Adobe Photoshop CC 2014\Photoshop.exe
    Faulting module path: C:\windows\SYSTEM32\igdfcl64.dll
    Report Id: 659ea6c9-3626-11e4-bea1-9c2a70825e62
    Faulting package full name:
    Faulting package-relative application ID:
    The X230 has Intel HD 4000 graphics support built in to the processor.  Windows was pretty stubborn about refusing driver updates, but I just managed to get drivers from the Intel site to install and Photoshop is now running, so hopefully I need not try your patience any further.
    In case anyone else has a similar problem and stumbles on this the way to install the driver that worked was to:
    - download the zip version of the generic driver from Intel
    - use the 'have disk' option in the windows dialog to install the driver - other paths in the UI did not work with windows refusing to install the driver.

  • Infuriating 'Adobe InDesign CC 2014 has stopped working error' has lost me a day. Just got dumped by chat support...

    Hi All,
    I've taken a few deep breaths before writing this to try and avoid a hugely frustrated rant.
    To summarise; since early this morning my previously healthy version of InDesign CC 2014 has been unable to open, crashing at the 'Executing startup services...' stage with the error message 'Adobe InDesign CC 2014 has stopped working'. I worked on it all day yesterday and use it extensively every day more or less, this problem came out of nowhere overnight. I didn't do any kind of system update in the interim period. I'm using a HP Envy dv7 Notebook PC running Windows 8.
    I tried as much as I could based on my own very limited knowledge and some forum searching. I re-installed the software. Did that again using the Adobe CC cleaner .exe file in between un-install and re-install. I uninstalled older versions of the software (which all worked fine - as does the rest of the Creative Suite software I have installed. I deleted extensions. None of this helped.
    I then went looking for Adobe support and got a guy via Adobe's chat controlling my PC from afar and trying some much deeper technical stuff. After two hours he said that it was an OS issue, sorry... after a bit of dismayed pleading he said OK, I'll try one more thing and made me a new user with administration power, told me to login in to that account and try again. I did, it worked! But it's still broken on my main account and he disconnected in the few minutes I was gone and I now seem to be frozen out of chat help. HELP!
    What does this mean? All CS/CC software seems to be working fine on my normal account apart from InDesign CC 2014. I have a huge file, now very close to being overdue, which I was working on in 2014 CC and can't be opened by older versions. The software works on this other account - so I guess I can work there short term. But how do I get it fixed on my main account?
    Hopefully someone out there has the answer?
    Thanks!
    Luke

    First, see Replace Your Preferences and do it for the original account.
    If that fails to solve the problem, rename the two Adobe folders that contain the prefs in the user profile for that account and copy the folders from the new account where it works. You want to be sure you copy the folders, rather than merge the contents, so you must rename the old folders first.

  • I downloaded photoshops 30 day trial but every time i open it it just says adobe photoshop cc 2014 has stopped working

    but it only gives me a option to close the program if you could help me to get this working that would be very helpful.

    It sound like you download and install Photoshop CC 2014  on some machine running some operating system at some level and there is a problem with your environment configuration.   Photoshop often fails when you don't have a good environment configuration.   Make sure your OS is up to date all the fixes are installed and most important you have a supported Display adapter with at least 512MB of Vram and the latest manufacturer's System Device Driver installed.  If you look at you system crash reports for your Photoshop CC 2014 has stopped working crashes you will most likely see that the crashes are happening in your Display's device driver.
    Supply pertinent information for quicker answers
    The more information you supply about your situation, the better equipped other community members will be to answer. Consider including the following in your question:
    Adobe product and version number
    Operating system and version number
    The full text of any error message(s)
    What you were doing when the problem occurred
    Screenshots of the problem
    Computer hardware, such as CPU; GPU; amount of RAM; etc.

  • I have tried downloading Adobe Photoshop CC 2014 3 times now. It downloads fine. Then after I try to open it and it loads the screen but then a box pops up and says "Adobe Photoshop CC 2014 has stopped working" and then makes me close the program.

    I need help please. Exactly what my title says. It makes me close the program whenever I join/try to get on Photoshop CC 2014 and says it has "stopped working."

    Moving this discussion to the Photoshop General Discussion forum.

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  • Photoshop CC stops working as soon as it starts. "Adobe Photoshop CC 2014 has stopped working.  A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available"  No solution is given.  It ju

    I have a trial version of Illustrator and it works without problems, but Photoshop CC quits as fast as it starts.  I have an old version  (6.0) and would like to try the new one but no luck.

    What does the detailed crash report say?
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  • Adobe Photoshop CC 2014 has stopped working. A problem caused the program to stop working correctly. Please close the program.

    ?? no info . disk clean run,  full uninstall.  reinstall.  No joy.

    Dawiz since you posted to the Creative Cloud Download & Install forum can you please indicate what error message you received during the installation?  Also which operating system are you using?

  • I have error facing an error continuously on photoshop - Adobe Photoshop cc 2014 has stopped working.how can i resolve it?

    how can i resolve it?

    Maybe you could tell us what you already have tried and when this error shows up.
    Besides that message, do you get any other information about the crash in your screen?
    I guess you're on Windows, don't believe that Apple computers show this type of error message.
    Running as administrator, or other compatibility settings could solve your problem.

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    I have an early 2011 MacBook Pro which has been running slow for a while. After looking at responses to similar problems I have downloaded and run EtreCheck. Please can someone help me with what it all means.
    Thanks in advance.
    EtreCheck version: 1.9.15 (52)
    Report generated 19 September 2014 08:07:14 GMT+8
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      MacBook Pro - model: MacBookPro8,1
      1 2.3 GHz Intel Core i5 CPU: 2 cores
      4 GB RAM
    Video Information: ?
      Intel HD Graphics 3000 - VRAM: 384 MB
      Color LCD 1280 x 800
    System Software: ?
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    Disk Information: ?
      Hitachi HTS545032B9A302 disk0 : (320.07 GB)
      S.M.A.R.T. Status: Verified
      EFI (disk0s1) <not mounted>: 209.7 MB
      Macintosh HD (disk0s2) / [Startup]: 319.21 GB (147 GB free)
      Recovery HD (disk0s3) <not mounted>: 650 MB
      MATSHITADVD-R   UJ-898 
    USB Information: ?
      Apple Inc. FaceTime HD Camera (Built-in)
      Apple Inc. BRCM2070 Hub
      Apple Inc. Bluetooth USB Host Controller
      Apple Inc. Apple Internal Keyboard / Trackpad
      Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ?
      Apple Inc. thunderbolt_bus
    Gatekeeper: ?
      Mac App Store and identified developers
    Kernel Extensions: ?
      [not loaded] com.seagate.driver.PowSecDriverCore (5.2.4 - SDK 10.4) Support
      [not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.2.4 - SDK 10.4) Support
      [not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.2.4 - SDK 10.5) Support
      [not loaded] com.seagate.driver.SeagateDriveIcons (5.2.4 - SDK 10.4) Support
      [loaded] com.sophos.kext.sav (9.1.55 - SDK 10.7) Support
      [loaded] com.sophos.nke.swi (9.1.50 - SDK 10.8) Support
    Launch Daemons: ?
      [loaded] com.adobe.fpsaud.plist Support
      [loaded] com.microsoft.office.licensing.helper.plist Support
      [running] com.sophos.autoupdate.plist Support
      [running] com.sophos.configuration.plist Support
      [running] com.sophos.intercheck.plist Support
      [running] com.sophos.notification.plist Support
      [running] com.sophos.scan.plist Support
      [running] com.sophos.sxld.plist Support
      [running] com.sophos.webd.plist Support
      [running] com.trusteer.rooks.rooksd.plist Support
    Launch Agents: ?
      [loaded] com.divx.dms.agent.plist Support
      [loaded] com.divx.update.agent.plist Support
      [running] com.sophos.uiserver.plist Support
      [running] com.trusteer.rapport.rapportd.plist Support
    User Launch Agents: ?
      [loaded] com.adobe.ARM.[...].plist Support
      [running] com.amazon.music.plist Support
      [loaded] com.google.keystone.agent.plist Support
      [not loaded] jp.co.canon.Inkjet_Extended_Survey_Agent.plist Support
    User Login Items: ?
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      TomTomHOMERunner
      AdobeResourceSynchronizer
      Dropbox
    Internet Plug-ins: ?
      FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
      DivX Web Player: Version: 3.2.1.977 - SDK 10.6 Support
      AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 Support
      AdobePDFViewer: Version: 11.0.09 - SDK 10.6 Support
      Flash Player: Version: 15.0.0.152 - SDK 10.6 Support
      EPPEX Plugin: Version: 10.0 Support
      Default Browser: Version: 537 - SDK 10.9
      OVSHelper: Version: 1.1 Support
      QuickTime Plugin: Version: 7.7.3
      SharePointBrowserPlugin: Version: 14.4.4 - SDK 10.6 Support
      iPhotoPhotocast: Version: 7.0 - SDK 10.7
    Safari Extensions: ?
      Ultimate
    Audio Plug-ins: ?
      BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
      AirPlay: Version: 2.0 - SDK 10.9
      AppleAVBAudio: Version: 203.2 - SDK 10.9
      iSightAudio: Version: 7.7.3 - SDK 10.9
    iTunes Plug-ins: ?
      Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
    3rd Party Preference Panes: ?
      Flash Player  Support
      Perian  Support
      Trusteer Endpoint Protection  Support
    Time Machine: ?
      Skip System Files: NO
      Auto backup: YES
      Volumes being backed up:
      Macintosh HD: Disk size: 297.29 GB Disk used: 160.38 GB
      Destinations:
      Data [Network] (Last used)
      Total size: 2 TB
      Total number of backups: 99
      Oldest backup: 2012-04-20 17:05:32 +0000
      Last backup: 2014-09-18 23:49:25 +0000
      Size of backup disk: Excellent
      Backup size 2 TB > (Disk size 297.29 GB X 3)
      Time Machine details may not be accurate.
      All volumes being backed up may not be listed.
    Top Processes by CPU: ?
          6% InterCheck
          5% iCalExternalSync
          3% WindowServer
          2% CalendarAgent
          2% SystemUIServer
    Top Processes by Memory: ?
      152 MB SophosScanD
      147 MB InterCheck
      106 MB SophosAntiVirus
      66 MB Dropbox
      57 MB com.apple.iTunesLibraryService
    Virtual Memory Information: ?
      161 MB Free RAM
      1.55 GB Active RAM
      1.41 GB Inactive RAM
      902 MB Wired RAM
      611 MB Page-ins
      0 B Page-outs

    Uninstall Trusteer software
    http://www.trusteer.com/support/uninstalling-rapport-mac-os-x
    Remove Sophos
    https://discussions.apple.com/message/21069437#21069437

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