I have just synced my iPhone to a new mac, however i have lost all photos plus my work emails, certificates etc. I am being asked for a password to restore settings but cannot remember this - can i get a password hint. Or any other ideas what i can do
I have just synced my work iphone to my new mac and have lost photos, work email etc I am being asked for a password for mu iphone backup, however cannot remember this and cannot seem to get a hint - can anyone help please. I had not previously synced this phone with another computer
Hi Bob
Thanks for the input. Interesting that it ran on my computer for a
while (about 2 days) before it first started bleating. I suppose if I
had to upgrade, it would be to the Mac version. Everything else I
have tried on Parallels works, even Steinberg's Wavelab, which I
thought would be an impossibility.
I shall persevere. I am just appalled at the level of support that
Adobe provides, plus the fact that their website just plain doesn't
work.
Greg
Similar Messages
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(0xE800000A) my itunes account will now not connect to my iPhone, what has happened?
I updated via my laptop and always kept the latest version on there.
I may delete my iTunes and then re-install just to make sure it is the most up to date version but I am 99% sure it is.
The update for my phone has worked...it is running off the iOS6.0.1 but just without all my old data (as I didnt back it to iCloud but iTunes instead).
Also, as of about 10 minutes ago my iTunes isn't functioning properly.
Will see if re-installing iTunes helps or not, seems like my files are gone for good though.
I am getting the iPhone 5 next week, hence my last minute rush to update all software...seems to have backfired somewhat! -
i have just synced my iphone to my computer and all of my contacts went onto the computer and off my phone !! i have a mac .when i sync contacts i click on all contacts and only seven are going onto the phone !! can someone please give me an awnser
When you connect the iPhone to sync with the new computer, a number of things will happen. If the new computer/iTunes does not contain any music, then yes, you will receive a prompt saying this iPhone is synced to another library, and if you continue, you will lose your music. However, you risk losing a number of other things, such as apps, contacts and calendar data. When you ask about photos, any photos that you have on the iPhone that were synced from the previous computer would also be lost. You need to save the photo folder from the old laptop and transfer that to the new desktop. You also need to sync the contacts and calendar to the same supported application that you were using in the past, such as Outlook, unless you are using an outside web-based sync, such as Google. Also, when you first connect the iPhone, it will make a backup, or at least make sure that it does before you attempt to sync, or you will not have a backup of some of the other things, such as mail settings, SMS, and the contents of the Camera Roll. I would import the photos from the camera roll to the new computer before trying to do anything else in iTunes.
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Hi I recently purchased a new mac computer and would like to sync the music off my iPhone to my new mac.However, my phone and my new mac have different apple Ids.The PC which my phone is synced and has the same apple ID but does not let me transfer the music. Home sharing is not working. How do I successfully transfer and sync the music off my ipone 4 to my mac book pro if they have different Apple IDs? Thanks!
What do you mean the PC won't let you transfer the music? Save your entire iTunes folder (this is assuming that you have all your music stored in your iTunes folder) to an external hard drive. Connect that hard drive to your Mac. Copy the iTunes folder to your computer. Hold down the option key while launching iTunes on your Mac. Select the library you just copied when it ask you to select which library you want to open.
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hi i just synced my iphone to my new laptop ive lost all my ringtones and i tried to buy anouther and it says tones are not available on this device, a device that can run i0s 5.0 or later is required please help
There are multiple reasons that lead to issue. You should read the troubleshooting guide to get the right solution to solve the issue: iPhone, iPad, or iPod touch not recognized in iTunes for Windows - Apple Support
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I have not synced my iphone to my new computer. My old computer is dead. How do I keep the music from disappearing and get synced to the new computer?
This will cost you http://www.wideanglesoftware.com/touchcopy/index.php
or see this doc http://discussions.apple.com/docs/DOC-3141 -
Hi, ok so at my old job i got given a laptop and i synced my iPhone to that laptop using iCloud, now i have left that job and i have bought my own macbook. I just linked my iPhone to my new macbook via iCloud and now pictures from my old work colleges that are obviously using that laptop have popped up on my new laptop, does that mean all my pictures in the last 3 months have been loa
ding onto that old work laptop as well as my new one??!!! if so how do i delete my pictures from the past 3 months off that old work macbook? HELP!!If they are photo stream photos, save them to your camera roll, then delete them from photo stream. That will delete them from photo stream in iCloud and on any other devices/computers. Of couse it won't delete them if they have already been moved out of the photo stream album download folder on the work computer.
Then change your iCloud password so the old work computer no longer has access to your iCloud data or photo stream. See http://support.apple.com/kb/PH2617. -
Since updating my Iphone to ios 8, my hands free in the car (Radiosat) is not working correctly. The phone pairs ok with car, and my phone is recognised but then it cuts off the radio and says that I'm in a call, I can't cancel the call or do anything. I have taken my car to my local dealer but they say the Radiosat is working ok?
Hello there stidhambr15,
I was researching the issue you are having and recommend a couple of things. First it might be a good idea to reset the device following iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting found here http://support.apple.com/kb/ht1430
Resetting your device
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
If that doesn't quite get the device going again, I recommend restoring the device.
iTunes: Restoring iOS software
http://support.apple.com/kb/ht1414
Might even be a good idea to turn off the phone, reseat the SIM card, and turn it back on.
iPhone and iPad: How to remove the SIM card
http://support.apple.com/kb/ht5163
iPhone 4 (GSM model)
iPhone 4S
Cheers,
Sterling -
I will change my computer, so I'm going to have to sync my iPhone with the new computer. How not to lose my contacts and calendar?
I just need to transfer my contact list on the new computer?
Ok, thank you for the information! -
bought a new macbook air because my old computer is formatted. I want to sync my iphone to my new mac, so I can save the data on my iphone without losing data. how can I do?
You need to copy everything form your old computer, or your backup copy of your old computer to your new one.
The iphone is not a storage/backup device. it simply mirrors the selected content of the computer to which it is synced. -
just plugged my iphone 5 into my 13" macbook and then lost all power to mac, now mac wont power up at all
Hi Brennahunt,
Thanks for visiting Apple Support Communities.
If your iPhone is not recognized by iTunes for Windows, try these troubleshooting steps first:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
If the steps in the article above do not solve the issue, completely remove and reinstall iTunes using the method in this article:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
This process should not affect any music or content on your computer, but you may want to
back up your iTunes library by copying to an external hard drive.
When reinstalling iTunes (step 3 in the article above), be sure that you are logged in to your computer as an Administrator:
Make sure you have an administrator account.
To install iTunes or QuickTime, you need to log in as an administrator on the computer. If you're not sure you have an administrator account, you may find this Microsoft article helpful: Windows 7: How do I log on as an administrator?You can refer to the Help documentation from Microsoft, contact your IT department, or visitsupport.microsoft.com for more information.
From:
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Best Regards, -
How do I sync my iphone to a new mac without loosing the original data
How do I sync my iphone to a new mac without loosing the app data?
You must first sync the iPhone with the old Mac as you normally do, then move the entire iTunes Library from the old Mac to the new one.
An iPhone can only be synced with one computer at a time. When you first sync the iPhone with the new Mac, you will "erase and sync". This will erase the entire phone first, then sync it with the content you moved from the old Mac.
This explains the procedure: iTunes: How to move your music from one computer to another -
I justtryed to sync my iPhone with a new laptop and lost my itunes library from the phone. I'd already moved iTunes to the laptop. What did I do wrong, and is there a way to reclaim the library?
Was the music purchased from iTunes?
Can you sync other music to the iPod?
What happens when you try to sync?
When you switch syncing computers you have to restore the iPod on the new computer. Did you do that?
You can only sync with one computer/iTunes library but you can manage music and videos among different computers. See:
Using iPhone, iPad, or iPod with multiple computers -
Can I sync my iphone with a new personal computer without losing the content of the phone, apps, music, photos.....
See Here for
Transfer from Old to New
http://pondini.org/OSX/Setup.html
See Here for
iTunes: How to move your music to a new computer
Or...
From your Old Computer... Copy your ENTIRE iTunes FOLDER to an External Drive... and then from the External Drive to your New Computer..
An Added Bonus is that you will then have a Backup of iTunes...
Backup iTunes to an External Drive
http://support.apple.com/kb/HT1751 -
Wanting to purchase an app for the first time. Am being asked for verification: answer security questions. Prob is I haven't seen questions before - therefore, not answered them! Says to contact support if I have forgotten answers.. Brought me to this page so ... Any ideas?
Were you not presented with 3 questions and given the choice to provide the answers to those questions recently as part of Apple's new security requirements?
You should probably contact iTunes support if these are not questions that you can answer.
http://www.apple.com/support/itunes/contact/
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