I have lost the Copy of photoshop elements which I purchased online from adobe last may.

I don't have the serial number for the online purchase I made from adobe. And it is not recorded in my account although there is a record of the purchase. How do I go about downloading another copy of photoshop elements since I lost my copy when my hard drive crashed?

If you have purchased the product from Adobe (download), the serial number is registered in your account. Please login on the following page:
https://www.adobe.com/account/sign-in.adobedotcom.html?returnURL=https://www.adobe.com/acc ount/my-products-services.html
The download is available under "my orders": https://www.adobe.com/account/account-orders.html

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Water was accidentally poured on my computer and it was completely ruined, I lost everything I had including all of my applications.I have now purchased a new computer and would like to redownload the copy of Photoshop Elements that I purchased last year

Water was accidentally poured on my computer and it was completely ruined, I lost everything I had including all of my applications.I have now purchased a new computer and would like to redownload the copy of Photoshop Elements that I purchased last year can I do this? How can I do this? And for crying out loud how do you get to talk directly to a customer service representative?

Which version of photoshop elements and operating system?
Perhaps one of these is it:
(under Downloads for older versions)
Download and Installation Help

I have a Windows copy of Photoshop Elements 11, but the serial number has been lost. I didn't buy the product and I am unable to find the box. As far as I know, it's never been used so has not been registered. Does anyone know how the serial number can be

I have a Windows copy of Photoshop Elements 11, but the serial number has been lost. I didn't buy the product and I am unable to find the box. As far as I know, it's never been used so has not been registered. Does anyone know how the serial number can be recovered under these circumstances?

If you never bought the product then you cannot get the serial number.

After recommendations, I have bought a copy of photoshop elements 6 but it is unfortunately on disc and I don't have a drive on my macbook air. How can i download it to my Air as the Adobe site doesn't support download of '6' now

Any ideas ?

How/where did you buy Elements 6? Adobe has not sold it since 2008.
I don't know of any download links for it.
If you're running Mavericks, I doubt it will even install or run.
Have you tried installing from disc using a Superdive?
A legal version of Elements 12 will cost no more than $100 (possibly less in stores).

I have an old version of Photoshop CS2 which I purchased in discs and want to install on my new computer but don't have the discs can I copy it from my old laptop?

Is there anyway to install my old version of Photoshop CS2 onto my new mac without the discs?

Adobe took down their old Activation servers so you can not activate installing CS2 from your CD. Adobe made available a new download of CS2 that uses their new Activation servers for activation their old CS2 customers can download and install.
Download Acrobat 7 and CS2 products

I received photoshop elements 11 as a gift 2 years ago. I am fearful that I have lost the serial number. I have the box and the sleeve but neither have a serial number. I have installed the trial version, but hope I can add a serial number. Any suggestion

I received photoshop elements 11 as a gift 2 years ago. I am fearful that I have lost the serial number. I have the box and the sleeve but neither have a serial number. I have installed the trial version, but hope I can add a serial number. Any suggestions?

If you never bought the product then you cannot get the serial number.

I have lost the purchased downloaded files to install Photoshop Elements 10 and need to obtain the

5/13/2013
I have lost the purchased downloaded files to install Photoshop Elements 10 and need to obtain them again so I can reinstall the program and continue my use of it. How can I do this?
Thanks,
Gogators69

You should be able to re-download the PSE10 downloadable-installer from your Adobe account, if you log in to that—I’ve only ever purchased DVDs so cannot give you click-by-click instructions. Here is what an Adobe-chat rep just told me:
“If you purchase the download version product you may re download the product from you Adobe account. If you purchase the DVD version and somehow you lost your DVD we can provide trial download link depends on the situation. we are able to provide you the download link if the download link is available on Adobe server.”
If you have an issue figuring out what to do, then you can start up your own chat session by clicking the Chat Now button on the bottom of this page:
http://helpx.adobe.com/creative-suite/kb/download-install-trials.html
They will probably want to know things about your purchase including your serial number so be ready with that if you do start a chat session.

I have a 3 year old MacBook Pro with MAC OSX 10.6.8, iPhoto '09 version 8.1.2 and have downloaded two software programs: one is Aperture 3.2 and the other is Photoshop Elements 9 (which I got from a friend who didn't need it). I am totally happy with the

I have a 3 year old MacBook Pro with MAC OSX 10.6.8, iPhoto ’09 version 8.1.2 and have downloaded two software programs: one is Aperture 3.2 and the other is Photoshop Elements 9 (which I got from a friend who didn’t need it).
I am totally happy with the way iPhoto organizes my photos and how I can work with iMovie to create slide shows with music from iTunes, etc.
I have been shooting mostly high resolution jpegs and I continue to learn more and more about photography, post processing etc. I realize that the small adjustments I can make in iPhoto are good, and are adequate most of the time. However, a have started to experiment with shooting RAW images and would like to go the next step, ie. post processing.I am totally technically challenged and need SIMPLE, INTUITIVE programs and am certainly NOT anywhere ready for Photoshop CS whatever!
After having these programs sit on my computer, I decided to try to see if I could figure them out. When I opened Aperture, this is what first comes up.
“Welcome to Aperture 3.2
Your library needs to be upgraded to work with this version of Aperture. Once upgraded, you will not be able to use this library with previous versions of Aperture.
Upgrading a library from previous versions of Aperture 3 generally takes a few minutes or less, though larger libraries will take longer. After that, Aperture 3.2 will upgrade your library's thumbnails, but you can use the application during that time.
Tip: To open a different library, quit Aperture and hold the Option key down while starting Aperture
Current Library Location:
Jadzia (home) -----Pictures------Aperture Library
QUIT UPGRADE”
I have heard horror stories about moving your entire library to Aperture, ending up with 2 libraries, etc. etc. hence my previous reluctance in attempting Aperture. In addition, many of my photography friends are saying: Go with Lightroom 3.....you’ll love it!
So here is my dilemma. I don’t want to mess around with my iPhoto library. All I want to be able to do, is to isolate a few photos, export them to Aperture, Elements, and work on them there, then bring them back into iPhoto.
Can I do this? Should I forget about Aperture and Elements and look at purchasing yet another program like Lightroom?

Export those few photos via the File ➙ Export ➙ File Export menu option with Kind = Original to the Desktop. Then import them into the Aperture library. That would keep one copy in your iPhoto library and another in your Aperture library to edit, etc.
You can use Photoshop Elements 9 from within iPhoto as your editor of choice. However, if you edit a raw file in iPhoto with PSE9 the resulting edited version must be saved outside the iPhoto Library and imported back in as a new file. For editing jpegs just do a Save (not a Save As) and it all will be kept within iPhoto.
Using Photoshop or Photoshop Elements as Your Editor of Choice in iPhoto.
1 - select Photoshop or Photoshop Elememts as your editor of choice in iPhoto's General Preference Section's under the "Edit photo:" menu.
2 - double click on the thumbnail in iPhoto to open it in Photoshop. When you're finished editing click on the Save button. If you immediately get the JPEG Options window make your selection (Baseline standard seems to be the most compatible jpeg format) and click on the OK button. Your done.
3 - however, if you get the navigation window
that indicates that PS wants to save it as a PS formatted file. You'll need to either select JPEG from the menu and save (top image) or click on the desktop in the Navigation window (bottom image) and save it to the desktop for importing as a new photo.
This method will let iPhoto know that the photo has been editied and will update the thumbnail file to reflect the edit..
NOTE: With Photoshop Elements the Saving File preferences should be configured as shown:
I also suggest the Maximize PSD File Compatabilty be set to Always. In PSE’s General preference pane set the Color Picker to Apple as shown:
Note: to switch between iPhoto and PS or PSE as the editor of choice Control (right)-click on the thumbnail and select either Edit in iPhoto or Edit in External Editor from the contextual menu. If you use iPhoto to edit more than PSE re-select iPhoto in the iPhoto General preference pane. Then iPhoto will be the default editor and you can use the contextual menu to select PSE for your editor when desired.
OT

Hello. I have a problem with my Photoshop Elements 12 programm. I had restart my computer and I wanted to instal my Photoshop Elements 12 again but the sytem didn't accept my serial number. I get no answer per Mail and I didn't reach someone on my phone.

Hello. I have a problem with my Photoshop Elements 12 programm. I had restart my computer and I wanted to instal my Photoshop Elements 12 again but the sytem didn't accept my serial number. I get no answer per Mail and I didn't reach someone on my phone. Can you help me please? Thanks a lot Nana

1) Apps are not part of the backup, only data stored by 3rd party apps. But you can redownload the apps for free again if you use the same account you did when you bought them the first time. http://support.apple.com/kb/HT2519
2) See this article http://support.apple.com/kb/HT1766 and find out what's in your backup.
3) Backup your itunes+ library (http://support.apple.com/kb/HT1382 and http://support.apple.com/kb/HT1751), which will copy your Mobile Applications folder, and save your iphone backup folder as well
In other words, maintaining a backup of your computer is essential.
When you resync your apps from your computer to the phone, make sure your computer is authorized again. http://support.apple.com/kb/HT1420

I have a packardbell laptop with photoshop elements 8 installed from new. I have used it on several occasions but I cannot get it to run now. When I open a photo using elements the Adobe box pops up saying that the programme has unexpectedley quit? can a

I have a packardbell laptop with photoshop elements 8 installed from new. I have used it on several occasions but I cannot get it to run now. When I open a photo using elements the Adobe box pops up saying that the programme has unexpectedley quit? can anyone help me please as I have several photos to edit before the end of this month. Many thanks for any help

The "restore disk" is built into the Mac. See About Recovery.
Need more specifics about what error messages you got while installing Adobe Flash.
However, you can almost avoid Flash altogether by setting YouTube to play the HTML5 version instead.
Click the Try something new! link at the bottom of the YouTube page.
I don't know about the sound issue. Might be hardware as you think. Try other headphones to check.

I have bought a dvd of photoshop elements 12. I have installed it both as the licensed version and again as a trial version. I can open organiser but when I try to open editor it asks me to sign in. Ive tried it with my ID and also tried creating a new ID

I have bought a dvd of photoshop elements 12. I have installed it both as the licensed version and again as a trial version. I can open organiser but when I try to open editor it asks me to sign in. Ive tried it with my ID and also tried creating a new ID with another email address. However i cant get past this screen - it just freezes and wont load or do anything.

Hi,
Can you please elaborate what happens when you try to Sign in?
Also , Can you please share the following logs at [email protected]:
Go to %temp% folder and share PDApp.log , oobelib.log and amt3.log
Thanks,
Shikha

The save for the web function has stopped working in my copy of photoshop elements 12. I get this message, " The operation could not be completed. The system cannot find the path specified" Resetting preferences did not fix.

The save for the web function has stopped working in my copy of photoshop elements 12. I get this message, “ The operation could not be completed. The system cannot find the path specified” Resetting preferences did not fix.

my os is windows 7. elements 12 worked fine for many months then save for the web stopped working

When i try to install my copy of photoshop elements 1.0.1 , get the answer to install internet explorer 4.0 or more, but i use the firefox browser. by the way, the internet explorer installation was not successful with my windows 8. What can I do?

when i try to install my copy of photoshop elements 1.0.1 , get the answer to install internet explorer 4.0 or more, but i use the firefox browser. by the way, the internet explorer installation was not successful with my windows 8. What can I do?

Photoshop Elements 1.0.1 seems like very old software 2001 I believe. Try asking in the Elements maybe someone there will be able to answer your question. Photoshop Elements

The box in my Photoshop Elements, which shows the size and types of brushes has shrunk to one unreadable line. How do I expand the box to its original size? I have tried dragging it open but nothing moves.

The box in my Photoshop Elements, which shows the size and type of brushes, has shrunk to one unreadable line. How can I expand this box to its original size? I have tried dragging it open but nothing happens and none of the tool boxes appear to give me an expansion option

Well, when you open the program, the splash screen, the window you see while the program is opening, should make that clear enough. For example:

I have old video clips in Photoshop Elements Organizer v12 for Mac. I want to divide some of those clips in Organizer. I can do that in Premiere Elements 12 and save them as "Projects" - but how do I get the divided clips back into Organizer?

I have old video clips in Photoshop Elements Organizer v12 for Mac. I want to divide some of those single clips into 2 or 3 separate clips, each shown separately in Organizer. I can divide the clips in Premiere Elements Editor 12 and save them as "Projects" - but I can't find any way to get those divided clips back into Organizer. Does anyone know whether that can be done? Many thanks for your thoughts.

What about Google Drive? And just share the folder with the family members.
Erick

I have lost the Copy of photoshop elements which I purchased online from adobe last may.

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