I have my i phone connected to my laptop and am online. I go to icloud and want to back it up. It does nothing??
I have my i phone connected to my laptop and am online. I go to icloud and want to back it up. It does nothing??
As deggie said, you are the victim of Activation Lock. Activation Lock is described here:
http://support.apple.com/kb/PH13695
Either you need to contact the previous owner to release the phone from Find My iPhone, or if you cannot contact the previous owner, it is likely you received a stolen iPhone and it will be useless to you.
Similar Messages
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I have deleted hundreds of pictures, I've deleted apps, deleted emails and texts, and I've turned off and deleted backups of apps on icloud and it is still telling me that there is not enough icloud storage available for my phone to be backed up. I am supposed to do this before I go to the Apple store today to get my phone fixed. Can someone please help me? I have done almost everything.
This article explains ways to reduce your iCloud storage: Managing your iCloud storage. In addition to what's mentioned in the article, if you have lots of photos and videos attached to your text messages, these are all included in your iCloud backup and deleting them can sometimes significantly reduce the size of your backup.
If worse comes to worse, back up your phone to your computer rather than iCloud. To do this, connect it to your computer, open iTunes and go to File>Devices>Back Up and to File>Devices>Transfer Purchases. This can be used to restore your data when you get your phone back. (In fact, it's faster because you don't have to download the data from iCloud.) -
I have moved my iPhoto to an external hard drive. so now I have to have the external hard drive connected to my laptop to view the photos. Now when I want to import photos into iPhoto from my media card, I don't have room to connect both devices at the same time as the usb ports are side by side. How do I import my photos from the media card to the external hard drive now?
First transfer the photos to a folder on your MacBook using Image Capture in your Utilities folder. Then move them to iPhoto.
BTW, you might want to invest in a cheap USB hub. -
i have a i phone 5 that we are getting a message not enough storage this Iphone cannot be backed up beacause there is not enough Icloud storage available. But we cannot go to settings or close out the message . i cannot power off the phone or anthing. How do i clear this off the phone.
First, press and hold the home and power buttons until the Apple icon appears.
The problem could be that you don't have enough storage on the device itself, not on iCloud. Go to Settings>General>Usage to see how much "Storage" you have available on the device. Farther down the list is the available storage on iCloud.
Also check:
Go to Settings>iCloud>Storage & Backups>Manage Storage; there, tap the device you need info on and the resulting screen lists Backup Options with which apps store data on iCloud as well. Tap Show All Apps to get the complete list of apps and MB used for backup storage.
A device needs many MB of storage in order to perform a backup to iCloud.
Also see: http://support.apple.com/kb/ht4847` -
I don't have owner's phone number, how to get previous owner's Apple ID(email address) and send him a email let him remove the device from the account
There is no way for anyone on this forum to assist you. Apple will also not assist you. If you purchased the device thru ebay, file a claim. If you purchased it some other way, I'm sorry. there is nothing anyone can do to help you.
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I have a I Phone 3gs, I unfortunately on my home wifi selected forget a network and now I can not access my home network even when I reenter my password how do i correct this?
Hi shelly92555,
I apologize, I'm a bit unclear on your current situation. If you are saying that you are unable to unlock the original iPhone due to a passcode issue, you may find the following article helpful:
Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support
Regards,
- Brenden -
my i phone 5c wont stop restarting!! sometimes it takes hours before the phone starts working again. Sometimes when it does this red lines go up and down the screen. Im so ready to go back to my 4s does anyone know how to fix this??? Should i mention i have tried restarting back to new and i have the most up to date software. Please help
If the center portion of the monitor is flickering then your GPU on the logic is bad or (unlikely given this symptom) that your monitor cable is pinched/damaged.
**Imediately backup ALL your important data while you can still see things on the monitor
Contact Apple for appt. for in shop diagnostics for full examination and for parts replacement
nobody can give you a cost on a repair that isnt fully diagnosed online and cannot be.
perform SMC reset just to check:
Shut down the computer.
Plug in the MagSafe power adapter to a power source, connecting it to the Mac if its not already connected.
On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time.
Release all the keys and the power button at the same time.
Press the power button to turn on the computer. -
how do I have 1 apple id for the family to use in the iTunes and app store and a different apple id for iCloud and FaceTime and imessages?
See also Using your Apple ID for Apple services
specifically the section "Using one Apple ID for iCloud and a different Apple ID for Store Purchases". -
(https://iforgot.apple.com i registered on icloud from my gmail and now when i log on icloud and type password its say your account is been blocked for security reasons.when i reset be email its just send on email but wich email i dont remember.i have @icloud email pls help
drop the CAPS thats rude.
iforgot.apple.com there is a link for find my apple id click here
https://iforgot.apple.com/appleid?language=US-EN&returnURL=https://appleid.apple .com/cgi-bin/WebObjects/MyAppleId.woa&app_id=93&app_type=ext
Peace, Clyde -
can I order and pay online for an Ipad air and have someone else picking it up in a store? what documentation must he present?
http://store.apple.com/us/browse/home/personal_pickup
Suggest you call the Apple Store.
Cheers, Tom -
The default account option in iOS for contacts is missing; while I have multiple account options for mail and contacts are turned on for iCloud and other accounts. I previously was able to select between my Microsoft Exchange Contacts (work account) and iCloud (personal), but both those options are now gone. I tried turning contacts for both off and on and rebooting, but it didn't help. Any ideas?
Just a guess but if the exchange account is from your employer, your employer may have installed a security profile to your device preventing you from adding or editing contacts in the exchange account by removing the Default Account setting. You would need to check with your employer's IT department to confirm this. You could also test this by adding a Gmail account and turning on contacts syncing with Gmail to see if the setting reappears.
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I have upgraded to ios6 after which I lost my contact numbers please help
I am furious and super sad. I spent the entire day trying to recover my data after it told me to update my phone. I did update it and I have lost everything. It went into recovery mode and I tried it all. I almost bought the software mentioned above but because I did not get it to work on neither PC and MAC in demo mode, I was certain it would not work in full mode. I am pretty sure Apple corrupted my system while updating it therefore none of these tricks did work for me. I am trully upset, I am on parental leave and I had all my beautiful photos, videos on there are all gone.
Reading all day on forums, this issue is more than common. It is exceptional that nothing is done on the company side to prevent it.
Super sad. But there are lots of third party software that have been developed to help this serious issue. Too bad none of them worked for me.
iphone is the only phone that does not allow anyone to select the photos right from the drive and get them. it has to go through this annoying itunes process to sync (and it has to be the right associated machine, the right itunes, it is super slow, etc.), therefore it is very common for people to loose their data because they just dont have time to go through this long annoying process regularly. -
Why wont my phone connect to my laptop
why wont my iphone connect to my laptop to go onto itunes????
iPhone not recognized in iTunes for Windows
iPhone: Not recognized in iTunes for Mac OS X -
I have an iPad and an iPhone that share an iCloud account. I didn't realize when I got my iPad last year that when I signed up the iCloud on the device that it would share and use 5g of iCloud between the both of them. How do I unsync them and have two separate iCloud accounts? I don't care about sharing between them. When my kids put games on my iPad, I don't want them going on my phone. How do I create a new iCloud without losing any info on the other device?
Hi sugaliko,
You may need to set up your BlueTooth connection to the keyboard again. Use the steps in this article for guidance -
iOS: Third-party Bluetooth accessories
http://support.apple.com/kb/HT1664
Thanks for using Apple Support Communities.
Best,
Brett L -
I have spent 3 hours trying to get my ical updated on my mac with events added to my iphone calendar. Itunes will sync the calendars from the mac to the phone, but not vice versa. I have read every post which relates to this problem, but I do not use iCloud, there is no iSync app on my mac, and there is no menu to delete sync history under system preferences. My mac is fairly new and is running Mac OS X 10.7.4. I tried to delete the iphone from itunes and start over, but can't even do that. Now what? Any advice short of throwing both devices out the window?
For resetting the sync history on a Mac running Lion - 10.7.x if needed.
http://support.apple.com/kb/TS1627
If you see the Sync menu in the menu bar, skip to step 3:
If you do not see the Sync menu in your menu bar, skip to step 7.
Hold the Option key on your keyboard, then click the Sync menu in the menu bar:
if you see the Sync menu but you are unable to open it, skip to step 8.
Choose Reset Sync Services.
Click Reset Sync History.
Test for the original issue. If the issue persists, or if you are unable to open the Sync menu, follow these steps:
In the Finder, choose Utilities from the Go menu.
Open Terminal.
In the Terminal window, type or paste the following command on a single line:
/System/Library/Frameworks/SyncServices.framework/Versions/A/Resources/resetsync .pl full
Press Return.
Quit Terminal after the operation has completed (when Terminal returns to the command prompt with a $).
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