I have my wifi on but I dont have internet connection. It doesn't work at home but it works when I'm at other places. How can i fix that???
Help!!!???
Does the iOS device connect to other networks? If yes that tend to indicate a problem with your network.
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar
Similar Messages
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Hello sorry but im having a problem with my apple id it appears that i cant download nothing i dont know why but when im going to download something example facebook it appears de app that is charging and then desapere how can i fix that?
Hi there,
I would recommend taking a look at the troubleshooting steps found in the article below.
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/TS3970
-Griff W. -
I try to down load some app... But said that I have to read the new term on iTunes and agree. So by the time I get to the end of the term there was no agree thing for me to agree on. How can I fix that. Thank you for ur help.
Thank you for your help are you aware of any apps that will work the iso 4.2.1 system that will let you watch movies on the phone. Also I tried to down load something else the other day and got message that Safari wont let you open this is ther any to see if i have the latest safari on my phone?
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I have itune on my first computer, but i cant download it for my other one, how can i do that, i tryed many time with the link it says you download it but nothing follows thank you
I'd first try downloading an installer from the Apple website using a different web browser:
http://www.apple.com/itunes/download/
If you use Firefox instead of IE for the download (or vice versa), do you get a working installer? -
I don't have personal hotspot in my iPhone 4s settings and i beleive it's supported by my Internet provider how can I fix that ?
My cellular provider is mtc touch in Lebanon middle east . As for the FaceTime issue it's banned in some countries not all not in lebanon at least but since my phone is from the UAE I don't have FaceTime on it.
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When i convert my wma files and put them into my itunes program it converts them automaticly but it mess up all my albums it split albums and it put lonely song here and there and i cannot put them back were they bellong...why it does that ? How can i fix that because i do have a lot of albums and i would like to convert them all and make sure that all song are in the album were it should belong ?
Thank in Advance.
Yan.Filling in the Album Artist will fix things most of the time, though if you also have an older iPod then you might find the album splits up again on your device. For more information see my article on Grouping tracks into albums.
tt2 -
when I send an iMessage to other's who have iMessage my e-mail adress pop's up instead of my name when they recieve my text.. How can I fix that?
They would have to have your name in their contacts and then assign your email address to your contact. It's similar to receiving a regular text message from a phone number you do not have saved in your contacts; their phone number will show up instead of their name, but once you add them to your contacts their name will show up.
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I have some albums that only a few tracks are recognized and others are not. The difference in the info is that the pc recognizes the tracks that say aac matched and not the ones that say aac file. how can I fix that. I have tried to creat new file but the message unknown error (-50) pops up. Also these files have played in the past
We usually advice first to Reload web page(s) and bypass the cache in case of such problem and then do a check for extensions to see if any are causing the problem.
* Press and hold Shift and left-click the Reload button.
* Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
* Press "Cmd + Shift + R" (MAC)
Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode
*https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes
Other possible causes can be zooming a page or having increased the minimum font size.
*http://kb.mozillazine.org/Websites_look_wrong -
My ipod touch is showing a blank screen but i can still hear, how can i fix that
My Ipod toush is showing a blank screen but i can still hear, how can I fix that?
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
My husband and I have both downloaded the new IOS 8.2 and now he is getting my text messages that are only addressed to me. He has a 5 and I have a 6. It is like we are synced together. How can I fix that?
Is he getting your SMS messages (green) or your iMessages (blue). If SMS message, go to Settings>Messages and turn off Text Forwarding. If blue, are you sharing an Apple ID? You should each have your own.
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I am not able to download all the album I bought from itune store. The album contains 13 songs but 4 of them would not load up into my ipod. An error code will pop up notified me that "my Ipod cannot convert some of the file" How can I fix that?
Hi there mayway3000,
You may find the troubleshooting steps in the article below helpful.
iPod does not play content purchased from the iTunes Store
http://support.apple.com/kb/TS1510
-Griff W. -
I have iphone 4s and i did by mistake a restore with different id so i lost all my data and i got all the other id data , contacts .....etc , please how can i fix that mistake
How to Restore from a backup: http://support.apple.com/kb/ht1766
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Which email should I send to for a refund on iCloud storage within 15 day period. Also the iPhone won't back up to iCloud it keeps saying backup failed even when I log out of iCloud and log back in how can I fix that?
If your back up continually fails, you might try turning off back up on your mobile device (settings > iCloud > storage & backup) and then deleting the backup file from iCloud by swiping the backup file on the mobile device (settings > iCloud > storage & backup > manage…) and then turning back up on again.
Being able to back up to the cloud can be very useful, especially if you don't have access to a computer or have infrequent access to one, however unless you specifically need to use iCloud for back up, you will find backing up to iTunes significantly more convenient and possibly more reliable. -
My iphone 4s got water in the headphone poert. I put my phone in rice for 24 hours and the LED is on. It stays on even when the phone is off. How can i fix it without taking it to apple and spendding 200 dollars to have them fix it?
Short answer is you probably cannot. Once water gets inside the device and it is powered on, the damage likely is permanant.
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when i m trying to downgrade my iphone 4s from ios 6.0 to 5.1, i have 3194 error. How can i fix that problem.
Downgrading to an earlier iOS version is not supported by Apple. You will get no help with this direct from Apple or here.
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I list books on Amazon when on IE my condition notes were always saved & I could pick any one but when using firefox they not saved how can I fix this?
Clear the cache and the cookies from websites that cause problems.
"Clear the Cache":
*Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
*Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"
Make sure that you aren't blocking cookies.
*http://kb.mozillazine.org/Cookies
*https://support.mozilla.org/kb/Deleting+cookies
Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
*Do NOT click the Reset button on the Safe Mode start window or otherwise make changes.
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
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