I have not been able to sync Entourage to iCloud ever since the iCloud update debacle of yesterday. iCare just claims it is an Entourage problem when it is clear that the update did something that is not allow it to authenticate to sync mail.

You should check that the settings match those in this page:
http://support.apple.com/kb/HT4864

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Have not been able to use keynote if it's linked to icloud. It just starts and turns off quickly. No problem if I toggle off using icloud. Any ideas.

Have not been able to use keynote if it's linked to icloud. It just starts and turns off quickly. No problem if I toggle off using icloud. Any ideas.

Have you updated to the latest level of Keynote on your iPad? Keynote 2.0.1 (1075) - Check Settings > Keynote
If so, there isn't much that you can do other than report this bug to Apple http://www.apple.com/feedback/ipad.html
You could try restarting or resetting your iPad.
Restart: Press On/Off button until the Slide to Power Off slider appears, select Slide to Power Off and, after the iPad shuts down, then press the On/Off button until the Apple logo appears.
Reset: Press the Home and On/Off buttons at the same time and hold them until the Apple logo appears (about 10 seconds).

Need to change my Apple ID to a gmail address in preparation for a move and I have not been able to determine how to change this ID in iCloud? I had to revert to my old ID which will not be any good in a few weeks.

Need to change my Apple ID to a gmail address in preparation for a move outside the US. When I did this, it did not change in iCloud and I have not been able to determine how to change this ID in iCloud for either my Mac or iPad? I had to revert to my old ID which will not be any good in a few weeks. Does anyone know how to make the iCloud settings changes?

Welcome to the Apple Community.
Start here, change your country if necessary and go to manage your account.

I downloaded Firefox 4.0.1 and have not been able to use my DigitalPersona fingerprint login since. Will this be added on or can you tell me how to go back to using the older version of Firefox so I can use my fingerprint login again? Thanks

I have not been able to use my digitalPersona v4.11.3826 (fingerprint login) since I downloaded firefox 4.0.1. Will this be incorporated to the add-ons or if not, can you tell me what the easiest way is to go back to using the older version of Firefox?

EgisTec, who now provide the HP Simplepass application, have made an update of the scanner software for Firefox 4, for details see https://support.mozilla.com/questions/814397

HT5622 i have not been able to get a wi-fi connection since 5am on saturday ? Healp please.

i have apple i pad 2 and have lost connection to wi-fi since 5am on saturday. all other comps iphones and lap tops still work

Trouble-shoot Wi-Fi
http://support.apple.com/kb/TS1398

I have a MBP running 10.6.8 and after the recent iOS update I have not been able to sync my devices. I was able to sync an ipod, but not iphone or ipad. iTunes recognizes my devices, but sync button stays grayed.

I have a older MBP running 10.6.8 and after the recent iOS update I have not been able to sync my devices. I was able to sync an ipod, but not iphone or ipad. iTunes recognizes my devices, but sync button stays grayed. I've changed my USB hub, reinstalled iTunes and run disc cleanup. No luck.

You said that your computer will sync other iPods? Are they iPod touches? Other iPod use different drivers the the touch And iPhone and iPad).
You can try:
iOS: Device not recognized in iTunes for Windows
Does it charge? Does the iPod work?
I would try on another computer.
Last, make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar
If defective and not abused you will walk out with a replacement

I use Office Outlook for mac 2011 to organise my email & calendar. Since updating to OS X Mavericks I have not been able to sync the calendar to my iPhone. What do I need to do to get the calendars syncing again?

I use Office Outlook for mac 2011 to organise my email & calendar. Since updating to OS X Mavericks I have not been able to sync the calendar to my iPhone. What do I need to do to get the calendars syncing again?

Jason The Hague wrote:
Thanks! But seriously why have Apple disabled the info sync on iTunes? By 'Upgrading' to Mavericks I've inadvertantly disabled my Apple mobile devices from fulfilling their function. Come on Apple work with us here!!
Apple told developers they were removing that service over two years ago. The developers that depended upon it should have done something about it.
Why did they remove it? My guess is because it was pretty crappy, was difficult to maintain, and wasn't a good solution for multiple devices that could get the info without tethering to a "base" Mac.

I upgraded my iphone os to 4.01 and i have not been able to synce to my computer. The erros message I get says the Iphone connected is not recognised what can i do to solve this problem.

i upgraded my iphone os to 4.01 and i have not been able to sync to my computer. The error message I get says the Iphone connected is not recognised what can i do to solve this problem.

Did you try to connect in recovery mode? iOS: Unable to update or restore
Also check here: iOS: Device not recognized in iTunes for Windows
And make sure your security software is set up right: iTunes for Windows: Troubleshooting security software issues

Since upgrading the software on my iPhone 3GS to the iOS 5 i have not been able to sync my iphone. It is not my internet securtity causing the problem, I have just downloaded service pack 3 for windows XP and i have uninstalled and re installed itunes! ?

Since Upgrading the software on my Iphone 3GS to the iOS5, I have not been able to back up my on my laptop, it starts syncing then kicks me out.
I have uninstalled my internet security and that is not the problem (so re-installed)
I have updated the Windows XP to service Pack 3
I have un installed and re installed iTunes as well
And none of this has worked!
I was going to upgrade my phone to the iPhone 4S but dont feel i can now as worried it wont sync.
Please can anyone help me as this is rather frustrating now!
Thanks
Morris1979

***, a text I tried to send but saved,chops up and pastes in the forum question in my attempt to reach out for a technical resolve of my phone, not my heart. Hahaha.

Since downloading the latest ITunes update I have not been able to add photos to my IPad. Any hints??

Since downloading the latest ITunes update I have not been able to add photos to My IPad. Any hints please!

Yes I have tried to close it and re-open it, but still does not allow me whenever I click on the price the option to buy a single song.
I think I am going to delete the version and install it again,,, by the way I using Mac.
I will try to do it as sson as I am back home, where my Mac is.
I want to thank you for your help, and I will keep you post it if there is a solution or not.

I have an old iPhone 3Gs with software version 4.3.5, I am trying to use it again, and it works fine, but I have not been able to update the software. Every time I try, I get the following message: "there was a problem downloading the software for the i

I have an old iPhone 3Gs with software version 4.3.5, I am trying to use it again, and it works fine, but I have not been able to update the software. Every time I try, I get the following message:
"there was a problem downloading the software for the iPhone, the network connection could not be established". This happens even though I have a working internet connection.
Besides that, all the other functions work properly, even synchronize apps and library.
Will I be able to update the software?

look around the forum tons of people repport that they can't update
makes you suspect that apples update servers can't meet the depand of too many users
trying to update at once

I have not been able to sync my mail with iCloud on my MacBookPro (Lion OS). Everything else has been syncing fine for the past two months, but when I go to System Pref/iCloud/and try to check Mail, it asks me to choose an iCloud email address. When I

I have not been able to sync my mail with iCloud on my MacBookPro (Lion OS). Everything else has been syncing fine for the past two months, but when I go to System Pref/iCloud/and try to check Mail, it asks me to choose an iCloud email address. When I put in my regular @me.com email, it says that address already exists (of course it does - it's mine!) and wants me to choose another one. But I want it to sync with my stuff. What can I do? I haven't been able to find help anywhere online... Thanks!

You should have signed in with that address in the first place, but there is a workaround: go to System preferences>Mail, Contacts@ Calendars and add your @me.com address as an account there.

HT4623 will the ipad 1st generation take updates past ios 5.1.1? i have not been able to update to ios 6.

Will the 1st generation Ipad take updates past ios 5.1.1? I have not been able to update to ios 6.

5.1.1 is the highest for the first generation iPad.

I just got a new iPad 2 and I have lot of questions. I was able to wirelessly link my iPad and iTunes on my PC. I was able to SYNC my email and calendar (new only no history), however I have not been able to SYNC Outlook contacts.

I just got a new iPad 2 and I have lot of questions. I was able to wirelessly link my iPad and iTunes on my PC. I was able to SYNC my email and calendar (new entries only no history), however I have not been able to SYNC Outlook contacts. Outlook has multiple contact lists. Only one has any data. I can't find a way to delete the others and I can't keep the one I want to use at the top of the list. Any ideas?
I have a question about email. I have several thousand emails in 10 or so days. How can I select multiple emails for deletion in stead of one at a time? How do I designate emails from a given sender as junk or block certain senders?
Ron

the spcs page on this site state which video formats the ipad supports
I'd suggest converting your old videos to one of those formats
handbrake is a free program which does this for you
itunes used to be able to too when I right clicked incompatible media but don't see the option any more
or maybe it only show when one right click incompatible media and currently my lib don't have any
about the music then it's odd what formats are they?
if they are acc protected have you tried to remove the DRM this can be don using itunes as
apple don't use DRM for music any more

I have not been able to update my fairy farm game for the last 5days as it quit at launch. I am afraid to delete and reinstall the game as i might lose all. Anyone knows if there is an update for this game? Please help. Thanks

I have not been able to update my fairy farm game for the last 5days as it quit at launch. I am afraid to delete and reinstall the game as i might lose all. Anyone knows if there is an update for this game? Please help. Thanks

Erdygirl please be aware you are posting to a public forum. I have removed your personal information from your previous post.
Please check your account at http://www.adobe.com/ to locate your serial number. You can find more information on how to locate your serial number at Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html.

I have not been able to sync Entourage to iCloud ever since the iCloud update debacle of yesterday. iCare just claims it is an Entourage problem when it is clear that the update did something that is not allow it to authenticate to sync mail.

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