I have only had my iphone 5s for two months and the charger has stopped working. Is there anyway that I can recieve another.

take it to an Apple store genius bar ,it has 12 months warranty and they will check it out

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My screen won't work, i have tried turning it off but i cant swipe the power down button because my screen doesnt work. I have only had my iphone 4s for one day and this has happened, someone please help me.

My screen won't work, i have tried turning it off but i cant swipe the power down button because my screen doesnt work. I have only had my iphone 4s for one day and this has happened, someone please help me.

Did the trick! Not sure what I did to cause the screen to go numb, but this worked perfectly!!! I cleaned the screen and must have inadvertently selected something that locked the screen. This perfect solution kept me from having to run to the Apple Store. Many thanks.

If my iPhone 5 is only 10 months old and my charger has stopped working, am I covered under my 12 months warranty, to receive a replacement?

I have an iPhone 5, I got it on the 10th May last year and the charger has stopped working, am I entitled to a replacement charger under my 12 month warranty?

All package contents are included with the iPhone's warranty including the cable and power adapter/charger.

I have had my Iphone 5s for 2 months and all the fotos and data (fotos and data were not backed up) that I had were erased after I restored it with my old Iphone 4s backup, can I get my unsaved fotos and data back? and if I can, how?

I have had my Iphone 5s for 2 months and all the fotos and data (fotos and data were not backed up) that I had were erased after I restored it with my old Iphone 4s backup, can I get my unsaved fotos and data back? and if I can, how?

If you never backed up your phone to iTunes and never backed it up to iCloud all of your content is gone forever.

I have downloaded ios 5.1.1 and the wifi has stop working or it would stay on for less then 20min its only 9 months old can someone explain what is happening and if some know how to fix it

I have downloaded ios 5.1.1 and the wifi has stop working or it would stay on for less then 20min its only 9 months old can someone explain what is happening and if some know how to fix it

I have taken it back to the Apple store genius bar, but they say they don't see anything wrong. Well unless you use it all day and experience the problems when they happen, you wont see anything wrong. But there are lots wrong with it. But this would be the same store as I purchased the phone. And they backed up my old Iphone 4, but were not able to get anything to load back onto my new phone. So, I lost pretty much everything. But over time, some of my contacts have started showing up, although i am still missing over 800 of them.

I just created a slideshow dvd in imovie, and when I hit finalize it said that it would take 7 hours to finalize. I've only had my macbook pro for 6 months, and this is the first imovie I've done...is this normal? If not how can I speed up this process?

I just created a slideshow dvd in imovie, and when I hit finalize it said that it would take 7 hours to finalize. I've only had my macbook pro for 6 months, and this is the first imovie I've done...is this normal? If not how can I speed up this process? Thanks in advance for all of your help!

Hi
Time needed can depend on several things.
• less than 5 GB free space on Start-up (Mac OS) hard disk = Redicolous long times AND a DVD that most probably will not work OK
Medicine - I never go under 25GB free space
• Use of strange file formats into iDVD - can force it to de-code first then re-encode - this can take long long times
I use
Video - StreamingDV as from miniDV tape Cameras - or QuickTime Movies Converted to StreamingDV
Audio - .aiff 16-bit 48 kHz - (no .mp3, .wma etc)
• Use of old Mac - My G4 600MHz took about 24 hour per hour movie. my dG5 - about 2 hours per hour (I use Pro Quality encoding)
• Pro Quality encoding - takes about x2 to process a movie
Yours Bengt W

I have a 2 year old MacBook Pro and the superdrive has stopped working, it won't take discs in as if there is one already inside but iTunes or the dvd player doesn't recognise that there is a disc inside and if there is it can't be ejected

I have a 2 year old MacBook Pro and the superdrive has stopped working, it won't take discs in as if there is one already inside but iTunes or the dvd player doesn't recognise that there is a disc inside and if there is it can't be ejected, i have tried shutting down and restartinf while holding down the trackpad, as recommended on some forums but that has done nothing
It might be a huge coincidence but the drive was working fine before i installed lion?

Installing Lion would not cause the superdrive to stop working. Are you unsure as to whether or no a cd/dvd is inside? Something may be broken inside and you should consider bringing it in for service.

I have had my ipod nano for 2 months, and the left earbud no longer works. Can I get a replacement, and how do I go about it?

I have had my ipod nano 7th gen. for 2 months, and the left earbud no longer works. Can I get a replacement, and how do I go about it?

Or make an appointment at the Genius Bar of an Apple store
Apple Retail Store - Genius Bar

We have iPhone 4 and I plugged phone into after market hardwired plug in car (that we have used successfully for two years) and the screens has gone black and wont turn on. Phone is charged. We have tried force quit- home screen and top button. help pls

We have iPhone 4 and I plugged phone into after market hardwired plug in car (that we have used successfully for two years). The screen has gone black and wont turn on. Phone was charged. I have tried force quit- home screen and top button. iTunes is not recognizing phone when I plug into computer. help pls

FIRST charge with an Apple charger for at least 15 minutes. Then hold the HOME and SLEEP buttons at the same time until an Apple logo appears. Hold for up to 30 seconds. If nothing happens the phone hardware has failed.

I have had my iPhone 6 for a month and I think I will prefer the 6 plus. Will Apple make this exchange possible?

i have had my iPhone 6 for a little over a month and have realised that I made a mistake with the size and would prefer the 6 plus. The 6 is currently in mint new condition as I have a case and a screen protector on it. do you think apple will take it back and allow me to pay the difference and get the 6 plus?

if you bought a car - used it for a month and then decided you wanted a different color - would the dealer just exchange your car for another one?

I have a MacBook Pro 13inch 2.4GHz (Intel Core 2 Duo, 4Gb RAM, 250Gb HDD, NVIDIA GeForce 320M graphics, SD card slot, up to 10 hour battery life)bought in October 2010 in the UK. The charger has stopped working. Which model and voltage do I need please?

I have a MacBook Pro 13inch 2.4GHz (Intel Core 2 Duo, 4Gb RAM, 250Gb HDD, NVIDIA GeForce 320M graphics, SD card slot, up to 10 hour battery life) bought in October 2010. The charger has been playing up for a while now - the light going out but coming back on when I move the cable a bit - faulty connection it seems. It has now stopped working at all.
Apple UK charge a whopping £65 for a replacement - and the reviews are AWFUL for it!
I need to know which one I need - 45w, 60w and 80w are listed - can someone tell me please? If I'm going to pay this price I want to make sure I get the right one!
Also, is a genuine Apple one available on Amazon UK, does anyone know please?
Any help will be much appreciated.
Meanwhile my battery is going down.....

Thanks for that wjosten. Much appreciated.
I've read here on Apple's site that the 85W version will work, as you say, and that it would run cooler with a 13" Macbook - I have a 13" MBP of course but assume this would be the same with mine. I wonder if running cooler is a good thing (it sounds as if it is) and it would be better for me to get the 85W version than the 60W one?
Then I have to decide whether to pay the (extortionate as it seems to me, though I may be wrong) £65 from Apple (bearing in mind the rotten reviews here of the Apple product), or risk a cheaper alternative from Amazon UK, at around £20 (also with various rotten reviews)... Any suggestions? Please? :-)

Had my Iphone 5 for 3 months and it's already malfunctioning!

Okay so I'm having problems with my Iphone 5 (suprise, suprise). It does things on its own without me doing anything. e.g if I start playing a song of my music or watch a video on youtube, it will suddenly pause on its own then start playing again then pause again or it will rewind or fast forward what ever i'm watching/listening to on its own. it will randomly activate siri on its own without my even touching it. And this doesnt happen every now and then, it happens consistantly while it is on! in fact just now, I set my iphone down on my desk and it just started playing a song on my playlist! this is really frustatrating!!! whatt can I do to solve this? has anyone had any similar problems??

Restore the iPhone with current iTunes on your computer. See if better. If you are still having problems, make Genius reservation and take iPhone to Apple Store for evaluation under Warranty.

I have been trying to download ITunes for several times and the same error message appear when I launch ITunes ''program can't start because MSVCR.dll is missing'' any idea what I need to do to correct this?

I have been trying to install iTunes several times, I keep receiving the same message when I open it:
iTunes.exe - system error
The program can't start because MSVCR80.dll is missing from your computer.Try reinstalling the program to fix this problem.
You bet I have tried, numerous times, it keeps coming back and iTunes won't start.
Any idea?
Yevass.

Hey I finally got an older vesion of itunes to work!!! 10.7 x64 for windows 7
After uninstalling all apple products even quicktime
I had to delete everything from (program files, and program files x64, program data,)
And all downloads from apple, and I went in to search deleted other stuff from apple, and itunes
But definently not my itunes library and Playlist
Down loaded 10.7 x64 for windows 7, but checked (do not start when done)
Then I emptied my recycling bin and restarted my PC
I ran geek tech tool box same as reg cure pro, also PC Tools registry cleaner, and CC Cleaner
Then I emptied my recycling bin and restarted my PC
And wallah... It finally works, and I Love the older version anyways.
Easier to download and transfer music!!!!!

I have had my iphone 4s for three months and am experiencing dropped calls in the middle of calls lasting from 3-10 minutes. I have ATT service. Any suggestions?

I am experincing dropped calls when using my iphone4s for calls lasting from 3-10 minutes. Any suggestions for resoving this vexing problem?

A few things to try, in order...
Pop your SIM out, clean it and reinsert.
Reset your network settings.
Contact AT&T and make sure your account is provisioned properly.
Get a new SIM.
Restore from your backup.
Restore as new, i.e. without your backup.
If still a problem, it's likely a hardware issue. Take it to Apple for a warranty replacement.

TS1398 My ipod touch will not connect to our wifi all of a sudden. It has worked fine for 6 months and now just has stopped connecting. I have done all the trouble shooting tips available. Any other ideas?

We bought this itouch for our daughter for Christmas (2011), It has worked fine all this time until now. All of a sudden it will not connect to our home wi fi. All the other ipods/iphones/laptops and desktop are connecting fine so I know it is not the router itself. I have tried all the standard troubleshooting tips (forgetting the network and resetting it on the ipod, turning it off an on, plugging it in and updating the software, we even restored it completely from itunes as a new ipod). It lists the network as available but then when you try to connect it just sits there with the little circle icon thing spinning, trying to connect but never does.Please help!

So you also rebooted your router correct? Does the iPod still connect okay to other networks?
B-rock

I have only had my iphone 5s for two months and the charger has stopped working. Is there anyway that I can recieve another.

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