I have recently re-built my PC and downloaded Firefox again. I have appeared to have done this successfully, but the desktop icon refuses to work. I have tried opening firefox from everywhere on my pc. Do i need to turn on anything to get this to work?

Other info....My OS is windows Vista. I can give you full spec of PC, however not sure that will help here. The desk top icon that appears after downloading Firefox 5 appears to be dead when i double click it. I do not get an egg timer or anything. I have tried to access this through programme files but it does the same.

C Mawle wrote:
Thanks. I have followed all the instructions as recommended and nothing has worked so it looks like the restore/update may have been interrupted - would loss of internet connection do this?
Yes it would, possibly even brick it.
Have successfully connected my ipod nano with iTunes so looks like the device driver is working.
Can I use my ipod nano USB connector to check?
It is not much help to you, since the device that you need still not recognized.
Anyway looks like I may have to swallow the loss of data. Have set-up a call for tomorrow with Apple support so will wait until after this before doing the factory restore!
Good luck, but if you expect miracle from that call good luck again.

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TS1967 I have just bought a new computer and downloaded latest version of itunes. It has all installed fine, but when I sync my ipod, it shows all the songs but won't play any of the songs in that library. Also, I can't add new files.

I have just bought a new computer and downloaded the latest version of itunes. It has all installed fine, but when I plug my ipod and sync it, the music library shows all the songs and videos that are on there, but won't let me play them. Also, I can't add any new songs to the same library. It saves them elsewhere. I have had the previous version on another computer and it worked just fine. I have been online trying to find an answer but nothing. Hope someone can help me. Thanks

Installing iTunes does not cause content to magically appear on the computer.
Your media is only where you put it.
iOS devices are not backup devices.
Copy the media from the old computer to the new computer.

HT1711 I have recently upgraded to IOS 7 and now cannot rate my songs in itunes. I single click on the song and hit the applicable dot under ratings which usually then converted to a star. Now it does nothing when I click on the dot. What's wrong?

Since I upgraded to the latest IOS, I cannot get Itunes to rate my songs. My ratings determine which playlist my songs are entered into. For two days, I've tried to rate the last 4 songs I downloaded but when I click on the songs to bring up the 5 little dots, nothing happens when I click on the applicable dot. Normally I get the stars but not now. Can someone tell me what's going on and what I have to do to make rating a song work? Thank you!

Hey briannagrace96,
Welcome to Apple Support Communities! I'd check out the following article, it looks like it applies to your situation:
iPod: Appears in Windows but not in iTunes
http://support.apple.com/kb/ts1363
You'll want to go through the following troubleshooting steps, and for more detail on each step follow the link to the article above:
Try the iPod troubleshooting assistant:
If you have not already done so, try the steps in the iPod Troubleshooting Assistant (choose your iPod model from the list).
If the issue remains after following your iPod's troubleshooting assistant, follow the steps below to continue troubleshooting your issue.
Restart the iPod Service
Restart the Apple Mobile Device Service
Empty your Temp directory and restart
Verify that the Apple Mobile Device USB Driver is installed
Change your iPod's drive letter
Remove and reinstall iTunes
Disable conflicting System Services and Startup Items
Update, Reconfigure, Disable, or Remove Security Software
Deleting damaged or incorrect registry keys
Take care,
David

I have recently bought a MacBook Pro, and have downloaded my PSCS3 for windows on the windows side of mac, and then using Paralells, downloaded my pictures ( or opened directly in windows and downloaded, BUT by RAW CR2 files don't download?

I have recently bought a MacBook Pro, and downloaded my windows version of PSCS3 in Windows and am accessing it via Windows direscly or via paralells, BUT PS does not download my CR2 files, only the jpegs from my Canon 20D. PLease can someone help.
Thanks
W.L.L.

I don't have a Mac but use this Adobe TechNote to solve problems with RAW files in ACR:-
http://kb2.adobe.com/cps/407/kb407110.html

TS4036 I need help, when I updated the iphone ios 6.0, software, ADJUSTMENTS IN, was done with success but disappeared and the agenda that do?

My adress book is gone, what I do?????When I update IOS 6.0 SOFTWARE ajustmentsin ,was done with success but the adress book disappeared,WHAT I DO, please help me.
Best Regards

Also replied this on : iPhone 5 Bluetooth Issues with Car Radio
I had this same issue on the KDC-X996 and called Kenwood after fighting with it for a few hours, The support tech pointed me to the Bluetooth compatibility page http://www.kenwood.com/cs/ce/bt/index.php After putting in my model for both head unit and Apple/iPhone 5s, It took me to a page that had a firmware specifically for the bluetooth unit built into the radio. NOT the normal firmware page, A bluetooth specific one. After downloading and updating my radio has no issues with the bluetooth audio controls any more and the song name and etc now work again. There is also a pdf that explains how to go about updating the bluetooth firmware
This apparently has to deal with Apple putting support for this KB:
Some car stereos require a firmware update for AVRCP 1.4 Bluetooth compatibility

Q: i have recently aquired an iPhone 3GS and need iTunes do activate it.But iTunes wont download onto my computer

Q: i have recently aquired an iPhone 3GS and need iTunes do activate it.But iTunes wont download onto my computer. I am running Windows Vista Service Pack 2. Please HELP!!

I'd first try experimenting with a different browser. If you've been using IE for the download, try Firefox instead (or vice versa).
If no luck there, there's some other suggestions in the following document. (You're not getting the error message, but your problem here falls into the same general class of download trouble.)
iTunes: Windows reports that "iTunesSetup.exe is not a valid Win32 application"

I have a mac computer 3.2 Ghz intel core i3 with memory 4GB 1333 MHz DDR3, I have recently purchased an new macbook and have yosemite software and iCloud . I can no longer us my mac to open up recent numbers documents from my macbook. I am unabl

I have a mac computer 3.2 Ghz intel core i3 with memory 4GB 1333 MHz DDR3, I have recently purchased an new macbook and have yosemite software and iCloud . I can no longer us my mac to open up recent numbers documents from my macbook. I am unable to upgrade to allow me to get the current numbers version on my mac. What do I need to do to get all my machines woking in harmony again

On each machine turn on iCloud and sync all the available apps. Apple explains how to set up iCloud in http://www.apple.com/icloud/setup/
After doing this run software update on each machine and install all the suggested updates. If you still need help installing the most up-to-date versions of iLife and iWorks open the Mac App Store - click the Purchased tab and update all that need to be updated.

Hi I have recently had my computer reset and now can't find my original playlist on itunes for my ipod how can I find this or how can I put my music from my ipod onto itunes

Hi I have recently had my computer reset and now can't find my original playlist on itunes, how can I transfer it from my ipod into itunes, or how can I find the original one?

Expanding on what The Fiend said, the license to play music from a CD is tied to and stays with the CD. So if you sell or give away the CDs, the license to play the music goes with them, at which point you legally no longer have the right to the tracks. You need to keep the CDs if you want to keep the music.
As for transferring the tracks from your iPhone back to your computer so you don't have to re-import all your CDs, check out this post from Zevoneer for some iPod/iPhone media recovery options:
http://discussions.apple.com/thread.jspa?messageID=10570955#10570955
Regards.

HT1386 hi - i have recently upgraded to an iphone and find that when i open my MS Outlook on my computer, the emails that were on the iphone get wiped out. Has anyone got a solution to this problem? I'm sure it's very simple when you know the answer! Than

hi - i have recently upgraded to an iphone and find that when i open my MS Outlook on my computer, the emails that were on the iphone get wiped out. Has anyone got a solution to this problem? I'm sure it's very simple when you know the answer! Thanks.

Pay no attention to iinami, the amount of replies to people saying their handsets must have been jailbroken everytime iTunes throws out an error is tremendous. (Clearly you don't need to have any real knowledge to get to level 3 on these forums, let's hope apple's geniuses know a lot more than some of their customers.)
http://support.apple.com/kb/TS3694
Solution below.
Error 9
This error occurs when the device unexpectedly loses its USB connection with iTunes. This can occur if the device is manually disconnected during the restore process. This issue can be resolved by performing USB troubleshooting, using a different USB dock-connector cable, trying another USB port, restoring on another computer, or by eliminating conflicts from third-party security software.

I have recently bought an iPhone 4S and I am trying to install iOS7. The install initially failed and I received an error message. I attempted a restore, however, the progress bar is now stuck at "Restoring iPhone software.."

I have recently bought an iPhone 4S and I am trying to install iOS7. The install initially failed and I received an error message. I attempted a restore, however, the progress bar is now stuck at "Restoring iPhone software.."
I'm still attempting to restore it, but the process goes as follows
- Extracting software.
- Waiting for iphone.
- Preparing iphone software for restore.
- Verifying iphone software.
- Restoring iPhone software.
It is at this point where it begins to load approxiamtely 10% and then freezes. I have had the handset connected 7 hours with no progress and this is my third attempt since Friday. Please help.

See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
But... if the Device has been Modified... this will Not necessarily work.
Unauthorized modification of iOS > http://support.apple.com/kb/HT3743

I have recently purchased a macbook pro and i gave my macbook to my wife, how can she recover the apps i bought and paid for so she can use the Pages, Numbers and Keynote

i have recently purchased a macbook pro and i gave my macbook to my wife, how can she recover the apps i bought and paid for so she can use the Pages, Numbers and Keynote

If you bought/paid for them in the Mac App Store, you would just need to sign in to the MAS with the Apple ID you used to purchase them, go to purchases, and click install.
As for the limited licensing that Bordy brought up, the TOS for the MAS states:
"Apps from the Mac App Store may be used on any Macs that you own or control for your personal use."
If you installed them from an iWork disc, just pop the disc back in and reinstall.
Regards,
Gnomish8

HT2729 i have recently purchased a new computer and set up my i tunes account on it. i have synced my ipad but it wont sync the films that are on the ipad already. when i go to add on some new films it tells me i will lose the films that are already on th

Hi i have recently purchased a new pc and set up my itunes account on it - i have synced my ipad to it but it wont sync the films that are stored on the ipad. when i go to add new ones are it says it will delete the ones on the ipad and replace them with the new ones.How can i keep the films that are already on there and get them into itunes?
I am unable to delete my itunes account on my old pc due to technical failure - could this be why?
Hannah

Sync Your iOS Device with a New Computer Without Losing Data
http://www.howtogeek.com/104298/sync-your-ios-device-with-a-new-computer-without -losing-data/
Syncing to a "New" Computer or replacing a "crashed" Hard Drive
https://discussions.apple.com/docs/DOC-3141
 Cheers, Tom

All of a sudden my itunes wont come up when i hit the desktop icon. un and re installed many times, tried new users, it finally gave me "you need to reinstall sqmapi.dll " im a noob and i have know idea what that is or where i can get it. i cant open any

all of a sudden my itunes wont come up when i hit the desktop icon. un and re installed many times, tried new users, it finally gave me "you need to reinstall sqmapi.dll " im a noob and i have know idea what that is or where i can get it. i cant open any file or library that has anything to do with itunes except safari and quicktime are fine. im about to pull out whats left of my hair.

Okay, that's got one thing ruled out at least.
Can you check something for me, big? I'd like to see if iTunes launches with the Bonjour Service disabled.
In your Start menu, right-click Computer and select "Manage".
Expand "Services & Applications".
Open "Services". (Perhaps maximise the screen to better see what's going on.)
Right-click the Bonjour Service and select "Properties".
In the General tab, set the Startup type to "Disabled":
... and click OK.
Restart the PC and try launching iTunes. Does it open this time?

Recently got a new computer and downloaded iTunes. All of my music has downloaded from the cloud witht the exception of one song. I have tried transferring from my phone, but it won't work. How do I get it back without having to download again?

Recently got a new computer and downloaded iTunes. All of my music has downloaded from the cloud witht the exception of one song. I have tried transferring from my phone, but it won't work. How do I get it back without having to download again?
Thanks.

If you do not have access to the iTunes Library on your Old computer... or its Backup...
See these 2 Links...
Syncing to a New Computer...
https://discussions.apple.com/docs/DOC-3141
Recovering your iTunes library from your iPod or iOS device
https://discussions.apple.com/docs/DOC-3991
If you do have access... See Here...
iTunes: How to move your music to a new computer
Or...
From your OLD computer...
Copy your ENTIRE iTunes FOLDER to an External Drive... and then from the External Drive to your New Computer..
Full Details Here > http://support.apple.com/kb/HT1751
An Added Bonus is that you will have a Backup of iTunes.

HT201269 Hi. I have recently finished with an emplyer and have backed up my phone and when i go to restore the back to another phone it is asking me to turn off the "find my iphone" before the restor can start. Pronlem is im no longer in possesion of this

Hi. I have recently finished with an emplyer and have backed up my phone and when i go to restore the back up to another phone it is asking me to turn off the "find my iphone" before the restore can start. Pronlem is im no longer in possesion of this phone and can not turn it off.
Any assistance would be great

It's not referring to your old phone, it's referreing to the one you're trying to restore to. Where did you get the phone you're trying to restore the backup to?

I have recently re-built my PC and downloaded Firefox again. I have appeared to have done this successfully, but the desktop icon refuses to work. I have tried opening firefox from everywhere on my pc. Do i need to turn on anything to get this to work?

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