I have renewed my membership via prepaid card. Why does it still say that my membership is expired and not letting me use any applications?

I had a year long prepaid subscription that was up in August. I bought another prepaid subscription (student edition), and I renewed online. However, my account still has not registered that I have renewed, and I cannot access any of my applications. When looking at the account settings/manage account menu, my account reads that I have a subscription to be renewed August 2015, as if I have renewed and everything. But, my bill does not register that I have paid for it. My desktop add-on also does not register that I have renewed. If I go to renew again, a message prompts that this card has already been redeemed (which I did back in August). How to I get my account to register that I do have a subscription!?

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Jodie84,
I have just checked your account and found that you indeed have bought a Creative Cloud for Teams subscription but you have assigned the single seat to another user hence you ( If you are using your own Adobe ID ) are getting the trial error message.
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http://helpx.adobe.com/x-productkb/global/service-ccm.html

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<Personal Information Edited by Host>

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See Here > http://support.apple.com/kb/TS1646
If no joy...
Contact iTunes Customer Service
Apple Support iTunes Store Contact Us

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I have renewed my membership via prepaid card. Why does it still say that my membership is expired and not letting me use any applications?

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