I have reset my apple my password my router and still my itune account is diabled please help some one regards Martin
I Have reset my apple tv, Itune password , up dated all rebooted router and still my account is disable
Contact iTunes support. Start with these links:
http://www.apple.com/support/itunes/contact/
https://getsupport.apple.com/Issues.action
Similar Messages
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Hi, I am wondering why my iphone won't send pictures through messages, I have MMS on and I have tried sending it with 3G on aswell and still doesn't work. Someone please help me :)
Hey lozza567,
Thanks for the question. I understand that you are experiencing issues sending MMS messages. The following resource may provide a solution:
iOS: Troubleshooting Messages
http://support.apple.com/kb/ts2755
Issues with sending and receiving MMS
You will need these to send and receive MMS:
- An iPhone 3G or later.
- iOS 3.1 or later.
- A cellular data connection. MMS isn't available if you are using only Wi-Fi.
- A domestic MMS plan from your cellular provider. You may need an international messaging plan to send MMS to an international contact. Contact your carrier for more information.
- A roaming MMS when using a cellular provider's network different from your billing cellular provider's network. Learn more about roaming and contact your carrier for more information.
To resolve issues with sending and receiving MMS, follow these steps first
1. Go to Settings and turn airplane mode off.
2. Go to Settings > Messages and turn MMS Messaging on.
3. Go to Settings > Cellular and turn Cellular Data on.
4. Go to Settings > Cellular and turn Data Roaming on if you are roaming on a cellular provider network different from your billing provider's network.
5. Verify that you have a cellular data connection in the status bar at the top left of your iPhone.
6. Go to Settings and turn Wi-Fi off. Open Safari and navigate to www.apple.com to verify that you have a data connection. Turn Wi-Fi back on to continue using Wi-Fi for other features. If your cellular data connection isn't available, follow these steps.
7. Verify that you can send and receive SMS. If you are unable to send and receive SMS, see the "Issues with sending and receiving SMS" section, above.
8. MMS may not be available while on a call. Only 3G and faster GSM networks support simultaneous data and voice calls. Learn more about which network your phone supports.
9. Restart your iPhone.
10. Tap Settings > General > Reset > Reset Network Settings on your iPhone.
11. Reseat your SIM card.
If you are still unable to send or receive MMS, follow these steps
1. Make sure that the contact trying to message you isn't blocked in Settings > Messages > Blocked.
2. Go to Settings > Messages and turn on group messaging if you are sending a group message.
3. Make sure that you are using the area code with the contact's phone number. When sending messages internationally, you also need the contact's international code.
4. Verify a "Pay as you go" MMS plan has enough available balance. Contact your carrier if unsure of your MMS plan or available balance.
5. If the issue occurs with a specific contact or contacts, back up or forward important messages and delete your current messaging threads with the contact. Create a new message to the contact and try again.
6. If the issue occurs with a specific contact or contacts, delete and re-create the contact from the Contacts application. Create a new message to the newly created contact and try again.
7. Back up and restore your iPhone as new.
8. If your carrier has recently ported your phone number, the porting process may not be complete. Contact your carrier to confirm that the porting process is complete.
9. Contact your carrier to verify that you are provisioned to send SMS and are in an area with cellular coverage.
10. Contact your carrier to verify that there are no blocks or filters placed on your wireless account preventing you from sending SMS.
11. Your carrier may require APN settings to be modified to use MMS. Learn more about when you should adjust APN settings.
Thanks,
Matt M. -
I have reset my apple ID password a few times now and my iPod 4th gen still say apple ID disabled
I have reset my apple ID password a few times now and my iPod still says "your apple ID disabled" when I want to download apps....!!!!
Contact iTunes.
Apple - Support - iTunes - Contact Us -
I have reset my Apple ID & Password but I still cannot access the music I purchased using another computer, ID & PW. It keeps saying that my computer is not authorize to play the songs. I have tried everything and nothing seems to work. Help!
iPod touches or any iDevices from Apple sync only to one computer. If you sync to a different computer, all your music will be replace with the music from the new computer's iTunes. If the music were purchased from iTunes, you can re-download them again otherwise the music on iPod touch will be deleted. Do you have iTunes backup?
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I can't seem to download apps from the app store. I keep getting unknown error eventhough I have reset my apple id password repeatedly. With itunes I have no problem. This is VERY frustrating to say the least.
Because too much time has passed I can't edit this into the prior comment, but here is the info regarding reverting to iTunes 11.0.2 (assuming you do have a time machine backup) from https://discussions.apple.com/message/22057703#22057703
W. Raider wrote:
Repairing permissions doesn't fix it.
I reverted to the previous version, 11.0.2.
1. Quit the new crash-prone iTunes.
2. Delete the app.
3. Restore v. 11.0.2 with Time Machine.
4. In your iTunes folder look for a folder called "Previous iTunes Libraries", find the latest one.
5. In the iTunes folder itself you'll see "iTunes Library.itl", delete it (or compress it and save a copy for later just in case.
6. Copy the newest .itl file in Previous iTunes Libraries to the iTunes folder and rename it "iTunes Library.itl".
7. Launch the older version of iTunes.
My crashing has seemed to have ceased with a revert to an older version. I noticed today that the newer crashing iTunes had been launched for hours but not playing anything, when I played internet radio it crashed within 5mins, fed up I reverted to an older version.
Btw, a simpler way to do this is to revert to older iTunes app, then hold Option when it launches and choose an older library. -
I cannot use iCloud on Windows 7, as it won't recognize my apple ID when i try to sign in to icloud it i get error saying "you can't sign in because of a server error (please help some one)
Although your message isn't mentioned in the symptoms, let's try the following document with that one:
Apple software on Windows: May see performance issues and blank iTunes Store -
I am unable to watch movies or play videos due to "not having enough available storage" I have purchased more storage on the iCloud but I still can't do this. Please help!!
Is this what you mean...
> 'Not enough free space' alert when trying to sync -
I have forgotten my apple ID password for email and iTunes but can't access retrieve emails
I can't get current emails to my I cloud account as its saying my password is incorrect. I can't then access the retrieve email for new password. I've also forgotten my security questions. Please help !
If you've forgotten your account's password then you might be able to get it reset via this page http://iforgot.apple.com
If you've forgotten the answers to your security questions then if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you won't get the reset option - you will need to contact iTunes Support or Apple to get them reset.
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312 -
I have an iMac11.2 and am running Mac OS 10.6.8. I have not had a problem viewing videos until the past week or so. Now I cannot view videos on my news, facebook or in email messages at all. A message pops up in the window that says "Blocked plug-in". I have downloaded the latest version of Flash Player for which it asks and still no luck. Can anyone here help me with this? Thank you. Grace
TThere have been 3 updates to flash player ink the past month.
download and install the latest.
this warning seems to be a part of the newer security updates. -
How do I convert my Apple Gift Card to an iTunes Gift Card via e-mail/online? My mother mistakenly purchased an Apple Gift Card for me instead of an iTunes Gift Card. Please help
Welcome to Apple Support Communities
I am not sure there is a way to do that, but if it is possible you need Apple's help. Contact with iTunes Store support -> http://www.apple.com/support/itunes/contact -
Apple store not allowing me in . Error message claims invalid password.
But I have reset password and wrote it down. This has
Been going on for 2 monthsTry a reset: hold down the home button along with the sleep/wake button until you see the apple, then let go.
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when i have an update my iphone 5s is asking for my wifes apple id password for her iphone5..... this is very frustrating because i cant update my apps....can someone help please?
Under whose Apple ID were the apps that you are referring to purchased? If they are displaying her Apple ID and asking for her password when you are trying to update them, then that means they were purchased under her ID. They will continue to do that unless you delete them and purchase them again under your own Apple ID.
Cheers,
GB -
I should like to know if this may be a problem with the latest update iOS 7.1 and how can I correct it ,please. Thank you for your help.Rensah
Hi JimHdk
I was attempting to use google to find information. Google stopped working for at least half an hour. I decided to plug the ipad in to recharge as the battery was below 50% and left it. Later, On restarting the ipad I discovered that the search engine was, and still is, working.
I have heard that previous updates have caused problems to iPads etc and considered that this might have happened with this update, despite being unaffected on previous updates.
My ipad is fully working now but I am curious to know why it happened as it has never stopped working since I purchased the ipad 18 months ago.
I appreciate your contacting me I order to help. Many thanks, Rensah -
So i did factory reset, now error 213:19 shows up and i can't open it. Please Help
So i did a factory reset on my computer, and now error 213:19 shows up and tells me Configuration error. I'm running windows 8.1 and it came with the computer. I would really like it if someone could please help me because i need it for school. Thank you for your time.
See if Error 213:19 | Problem has occurred with the licensing of this product resolves your issue.
~Surendra -
Hi,
I'm writting from a new Apple ID.
Yesterday i set my old iphone 4 for my mother. I own an iphone 5s.
I wanted to update my apps on my iphone and it doesn't want to recognise my password. I'm sure of the password, because I've been using it for ages, and also every few days I use it to update the apps. I tried to reset it, but it doesn't send me the email for resetting.
I created a new apple id with the same email, so I really don't know what to do anymore. I have applications that I payed for so I don't want them to be lost because of it.
And my 5s and ipad are registred to the old apple ID.
I am not able to call the support because I'm from Slovenia and it costs me to much to call.
Sincerely
Anahttp://www.apple.com/support/appleid/contact/
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