I have smashed my iphone 5 and i cannot back it up as i need to enter my passcode lock. is there anyway i can retrieve all my photos etc before i get a new one?

my i phone 5 was smashed and i cannot back it up because i need to enter my passcode lock. is there a way i can retrieve all my info etc before i buy a new phone?

If in the US or UK, most Apple stores will replace your screen/digitizer for US $149. If that's all your phone needs, you should be OK. Call your local Apple store to confirm.
However, if you've synced while this passcode was enabled, you won't have to enter it when connecting to your iTunes. Otherwise, there is no way to do what you want, & your data will be unrecoverable.

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HT2188 I'm presuming my old iPod id dead meat, but after 24 charging a get the Apple Logo followed by an image that looks like a file folder with an exclamation point. Is there anyway we can resurrect all trhe music on it & transfer into a new iPod?

I'm presuming my old iPod id dead meat, but after 24 charging a get the Apple Logo followed by an image that looks like a file folder with an exclamation point. Is there anyway we can resurrect all trhe music on it & transfer into a new iPod?

You can try putting it into Disk Mode
http://support.apple.com/kb/HT1363
If that works, you can see if the computer will recognize it when connected, either in iTunes or by the system.
NOTE: You can also try putting it into Disk Mode WHILE it is already connected to the computer.
If the iPod is recognized, you may be able to use one of the third-party methods or utilities to transfer song files from iPod to computer. You can do a Google search on something like "ipod transfer" to get some links (add "mac" to the search if your computer is a Mac).
Once the song files are on your computer, add them to that computer's iTunes library, then sync it to the new iPod.

I forgot all of the answers to my security questions and when I set up my apple id I did not add a rescue email, I recently got a new iphone and I cannot purchase anything on it because it asks me to answer my security questions which i can't reset, help!

I forgot all of the answers to my security questions and when I set up my apple id I did not add a rescue email, I recently got a new iphone and I cannot purchase anything on it because it asks me to answer my security questions which i can't reset because I do not have a rescue email. what do I do?

this does not help. I have forgotten ALL of the answers to my security questions. I can NOT reset the answers to my security questions without answering two of the three security questions. The other way to reset the answers to these questions is for apple to send me an email on my rescue email addres which I DO NOT HAVE.

Is there anyway to take a downloaded app from one computer and put it on another without rebuying it. I have a macbook that I bought the new iMovie and iPhoto on, but I would rather it be on my iMac. So is there anyway I can change it?

Is there anyway to take a downloaded app from one computer and put it on another without rebuying it. I have a macbook that I bought the new iMovie and iPhoto on, but I would rather it be on my iMac. So is there anyway I can change it? I thought that if I bought it the apps on my macbook, they would be avaliable on my imac like the mobile devices operate. The macbook has 10.6.8 cause its a older model and I think lion would slow it down. Any help??

Just redownload it on the other computer by logging into the App Store with the same Apple ID you used to purchase it.

I had no more storage on my iCloud so I backed up my phone on PC. I got a new phone and backed it up. I wanted my pictures from a last back up from June 2013 is there anyway I can retrieve those photos?

I recently just got the Iphone 5s. I had the iPhone 4 before and I had no more cloud storage so I had to back it up to my computer. Now I had my iPhone 4 backed up from June 2013 and I have photos on there that I want but I realized I can't back up my computer and iCloud together without one getting deleted. So is there anyway I can just transfer my photos from my back up in June to my computer?

Icloud backup holds your last 3 backups, well depending on the space you have available.
Itunes backup will over ride the last backup, when you create a new backup.
All pics in your camera roll should be imported to your pc as you would a digital camera.

My iPhone broke on holiday and I didn't back up iCloud, is there anyway I can retrieve my photos? Also I tried connecting it to iTunes but my laptop won't pick it up at all! Please help!

My iPhone broke on holiday and I didn't back up iCloud, is there anyway I can retrieve my photos? Also I tried connecting it to iTunes but my laptop won't pick it up at all! Please help!

I took it to a ohone shop today and they're going to try and fix the phone without altering the memory, but apparently that's quite hard to do with IPhones
That will void any support from Apple. If you take the device to an Apple store you would be able to get an out of warranty replacement. A third party shop may make things worse and end up costing you more. Apple does not sell parts so all the third party shop will be able to use are parts from damaged or stolen devices. If the third party shop cannot fix the device you will have to pay full price for a replacement phone rather than the discounted price from Apple.

Is there anyway to transfer my money on my old Apple ID to my new one? please help (:

so I made a new Apple ID because i forgot my security question on my old Apple ID. but I had just redeemed an iTunes gift card on my old account and it doesn't let me buy music. so is there anyway to transfer my money on my old Apple ID to my new one?? I tried to gift it but it won't let me. please help! (:

You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
Contacting Apple is also necessary to get the money moved if it's possible at all, and it's probably better to have them reset the questions.
(95310)

Is there anyway I can retrieve photos on my lost/stolen iPhone that have NOT been set up with iCloud?

Is there anyway I can retrieve photos on my lost/stolen iPhone that have NOT been set up with iCloud?

Have backed up your iPhone with iTunes to a computer? Then you can restore a replacement iPhone from this backup, and this with also restore the camera roll. The iTunes backups will contain the camera roll.
iTunes: About iOS backups

I backed up my iphone and it backed up to two years ago. Is there a way to recover all the photos, etc. that I lost?

I backed up my iphone and it backed up to two years ago. Is there a way to recover all the photos, etc. that I lost?

Cobb61 wrote:
I backed up my iphone and it backed up to two years ago. Is there a way to recover all the photos, etc. that I lost?
Are you saying you were trying to backup your phone but instead it restored your phone from a backup that was two years ago
If so there is no way to recover the recent data that was lost because it wasn't back up.
did you at the very least import your pics to your computer as you would a digital camera?

Phone under husbands ph contract. We have separate apple Id's and passcodes. Is there anyway he can see my iCloud info since ph contract is in his name?

Phone under husbands ph contract. We have separate apple Id's and passcodes. Is there anyway he can see my iCloud info since ph contract is in his name?

iCloud is completely separate from you cellular contact. If he doesn't know your iCloud ID and password he won't be able to see your data.

TS4062 I cannot get a WiFi signal, which means that I cannot access all of the other features on my ipod. Is there anyway I can access all of the other features without Siri or WiFi?

I cannot get a WiFi signal, which means that I cannot access all of the other features on my ipod. Is there anyway I can access all of the other features without Siri or WiFi?

Hi. The two user tips both describe a sequence of steps that should get your library from the point where it threatens to wipe data from your device to where it is syncing normally, while recovering as much information as possible. It may still be necessary to wipe and reload the device but this should only take place once all the data that can be recovered has been recovered.
Doing step 1 of 8 and then complaining things aren't the way you want them to be yet strikes me as premature...
Since you appear to have all your media content, and we are discussing an iPod classic, not an iOS device, the main worries are already taken care of. What's left is ratings, playcounts, playlist membership and checked status. Since your device holds only part of your library at best you could only recover the missing data for the content that is on the device using third party tools.
Recreating the previous checked/unchecked status of every track in your library from where you are now may not be that easy. Syncing with selected playlists has many advantages, one of which would have been that you would have a named playlist that could have been retrieved by 3rd party software if you had used this method.
You haven't explained what caused your problem in the first place, but if you have a Previous iTunes Libraries folder holding old copies of your iTunes database (generated with each iTunes update) then it would be possible to restore the most recent of these and then update the library with any changes in your media folder.
BTW Apple doesn't offer free support for this kind of issue with iTunes.
tt2

I changed my ipod password and now when i try to unlock my ipod it says wrong password. Is there anyway i can get into my ipod without restoring it?!?!?!?!?!?!

I changed my ipod password and now when i try to unlock my ipod it says wrong password. Is there anyway i can get into my ipod without restoring it?!?!?!?!?!?!

If You Are Locked Out Or Have Forgotten Your Passcode
iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
iOS- Understanding passcodes
A Complete Guide to Recover Your iDevice if You Forget Your Passcode
If you cannot remember the passcode, you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and resync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.
Try restoring the iOS device if backing up and erasing all content and settings doesn't resolve the issue. Using iTunes to restore iOS devices is part of standard isolation troubleshooting. Restoring your device will delete all data and content, including songs, videos, contacts, photos, and calendar information, and will restore all settings to their factory condition.
Before restoring your iOS device, Apple recommends that you either sync with iTunes to transfer any purchases you have made, or back up new data (data acquired after your last sync). If you have movie rentals on the device, see iTunes Store movie rental usage rights in the United States before restoring.
Follow these steps to restore your device:
     1. Verify that you are using the latest version of iTunes before attempting to update.
     2. Connect your device to your computer.
     3. Select your iPhone, iPad, or iPod touch when it appears in iTunes under Devices.
     4. Select the Summary tab.
     5. Select the Restore option.
     6. When prompted to back up your settings before restoring, select the Back Up
         option (see in the image below). If you have just backed up the device, it is not
         necessary to create another.
     7. Select the Restore option when iTunes prompts you (as long as you've backed up,
         you should not have to worry about restoring your iOS device).
     8. When the restore process has completed, the device restarts and displays the Apple
         logo while starting up:
           After a restore, the iOS device displays the "Connect to iTunes" screen. For updating
          to iOS 5 or later, follow the steps in the iOS Setup Assistant. For earlier versions of
          iOS, keep your device connected until the "Connect to iTunes" screen goes away or
          you see "iPhone is activated."
     9. The final step is to restore your device from a previous backup.
If you can not restore your device then you will need to go to recovery mode.
Placing your device into recovery mode:
Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
     1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the other end
         of the cable connected to your computer's USB port.
     2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the
         red slider appears, then slide the slider. Wait for the device to turn off.
          If you cannot turn off the device using the slider, press and hold the Sleep/Wake
          and Home buttons at the same time. When the device turns off, release the Sleep/Wake
          and Home buttons.
     3. While pressing and holding the Home button, reconnect the USB cable to the device.
         The device should turn on. Note: If you see the screen pictured below, let the device
         charge for at least ten minutes to ensure that the battery has some charge, and then
         start with step 2 again.
     4. Continue holding the Home button until you see the "Connect to iTunes" screen.
         When this screen appears you can release the Home button.
     5. If necessary, open iTunes. You should see the following "recovery mode" alert:
     6. Use iTunes to restore the device.
If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Additional Information:
Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information.

PLEASE HELP I lost my phone. My new SIM is here. I also have a new laptop that my old phone was never connected to. Is there anyway I can retrieve my old contacts?

Please help. I lost my i phone 4 and have now received my new SIM. My friend has kindly lent me her old i phone 3 until I get another phone. The problem is that I got a new laptop at Christmas and never connected my old phone to it before I lost it.
Ive downloaded i tunes onto the new laptop and connected the i phone 3 but all the info from my old phone is not there (numbers, music etc)
Is there anyway I can retrieve the info and transfer it to the i p hone 3?

Look. It doesn't matter how many times you repeat yourself. The answer is the same. The only way you're going to find it is by getting up off your backside and looking for it. Why you're so concerned, I'm not sure. If you find it, you will just have to turn it (or the replacement) over to the insurance company. Unless it's your intent to commit fraud...

Is there anyway I can retrieve my street view back for the Find My iPhone app?

Is there anyway I can retrieve my street view back for the Find My iPhone app?

My wonderful daughter gave me the solution to my problem. Hopefully it will work for you as well - a Hard Restart....To do this you will need to hold down the screen lock button and the home key together until your iPad shuts off. Once your iPad has shut off, simply restart it. Once the iPad was turned back on, my street views returned for all of my maps :-)

On my Ipad 2, I deleted my photos from camera roll, photo stream and imported photos. I did not know that my photos were also being deleted from my albums. Is there anyway I can retrieve these photos from back up or from Icloud ? Pierre

On my Ipad 2, I deleted my photos from camera roll, photo stream and imported photos.
I did not know that my photos were also being deleted from my albums.
Is there anyway I can retrieve these photos from back up or from Icloud ? Pierre

If you have a current iCloud or iTunes backup you can restore to that.
See: http://support.apple.com/kb/ht1766

I have smashed my iphone 5 and i cannot back it up as i need to enter my passcode lock. is there anyway i can retrieve all my photos etc before i get a new one?

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