I have some old pagemaker files that I need to open so I have bought a G3 on ebay. It turns on OK but all that comes uo on the screen is an envelope with alternating question mark and apple logo. Any ideas?
I have some old pagemaker files that I need to open so I have bought a G3 on ebay. It turns on OK but all that comes uo on the screen is an envelope with alternating question mark and apple logo. Any ideas?
I suggest you get 9.2. You need to install the same or later version of the OS. One some computer the shipped version has extra drivers. The drivers will not be in the official release in this case 9.1. They would be in 9.2.
Mac OS 9.1 (Mac OS ROM 7.5.1) and Mac OS X 10.0.4 (4P13)
*blinking question mark*
The blinking question mark means that your mac firmware could not find a valid operating system
on one of your disk volumes.
Somethings to do to resolve the blinking question mark.
http://docs.info.apple.com/article.html?artnum=58042
Try holding down the option key then power on. This brings up the startup manager. Click on your hd. Click on right arrow key.
You need to figure out the level of your firmware before installing 10.2 or greater. ( The PC name for firmware is BIOS. ) Installing 10.2 with a down level firmware will most likely make your iMac unusable and difficult to fix.
What is firmware?
The firmware software receives control when you poweron your machine. It does some hardware testing and some hardware configuration then passes control to your version of Mac OS. It reside on a PROM ( program read only memory ) chip on the logic board.
Figuring out what level of firmware you have?
Open Firmware, boot into Open Firmware.
Power on your iMac while holding down command+option+o+f
The first output line contains the firmware level. Mine reads:
Apple PowerMac4,1 4.1.9f1 BootRom built on 09/14/01 at 13.18.04
Copyright 1994-2001 Apple Computer Inc.
On my machine, I have 4.1.9f1.
What firmware do you need?
http://docs.info.apple.com/article.html?artnum=86117
For a slot loading iMac, this article indicates that you need to be running 9.1 or later version of Mac OS Classic.
http://docs.info.apple.com/article.html?artnum=75130
"The iMac Firmware Update 4.1.9 will only run on iMac computers with lot-loading CD or DVD drives running Mac OS 9.1 or later from a local drive. If you are using Mac OS X you must boot from a local Mac OS 9.1 or later writeable partition (not a CD, or network disk) prior to following the update instructions."
You can download the Mac OS 9 updates from the Apple site.
http://support.apple.com/kb/HT1387?viewlocale=en_US
Similar Messages
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Well my question says it all. I wasn´t using the apple tv, but noticed that the amber light started to blink, so I put it on the tv and there was the apple logo. I did the recory with the "MENU" + "-" button, but came back the same. After a while it showed a little Apple TV image with a "?" mark blinking on top. I disconected it the whole night but today is doing the same. Is like it got stuck on the restart. Can anyone help me?
Fixed it after trying everything listed here with no success.
First you will need to make sure you have the ability to connect your ATV box directly to your router via a cable. This issue is directly related to networking from my experience and once connected to wifi you will have a nightmare of a time to complete the fix.
1. Make sure you have NO network connection to the ATV box.
2. Hard reboot ATV using remote (aim remote at device and hold "menu" and "down/minus" until amber light blinks)
3. When ATV reboots to a diagnostic menu select "Factory Restore"
4. After Restore has completed select a language
5. You cannot skip the the wifi selection screen without setting up a connection, however: DO NOT SETUP WIFI! Instead plug in the direct cable to your router, and hit the menu button on your remote. You will see "connecting to network."
6 Once you are past the start up splash video you will eventually arrive at the connect to itunes screen which will start looping the apple logo and a new code about every 2 seconds. Disconnect the network cable.
7. After a few seconds the loop will stop. Press the menu button to skip the itunes connection (you will be able to do it later.)
8. At the following menu go to Settings > Screen Saver > Set delay for "Never"
9. Go back to the main menu, then go to Settings > Network > Configure TCP/IP > Click on "Using DHCP"
9. Click "Done"
10. Connect cable to router, and then proceed with updating your ATV.
After I was updated the problem did not return.
I have completed this solution personally twice on the same unit. After getting updated and stable, I recovered my ATV again, and had the same problems again. Repeated these steps and good to go.
Hope this helps someone, and good luck! -
I have an imac and am using iphoto. Currently I am having a problem with one particular album which shows in the main part of the window a triangle with an exclamation point. The two photos are at the bottom of the main window in the same area where the "info" "edit" "create" area is. I can see the two photos but I can not get them back into the main part of the window. I can't drag them anywhere either. I can't double click or right click on either of the two photos either. All I can do is click on either one and they get a little bigger. Before I saw the exclamation point in the main body of the window all I get is two squares with nothing in them and the entire border is made up of dashes. Can someone help me?
Make a temporary, backup copy of your library if you don't already have one (Control-click on the library and select Duplicate from the contextual menu) and apply the two fixes below in order as needed:
Fix #1
Launch iPhoto with the Command+Option keys held down and rebuild the library.
Screenshot is for iPhoto 9
Since only one option can be run at a time start with Option #3, followed by #4 and then #1 as needed.
Fix #2
Using iPhoto Library Manager to Rebuild Your iPhoto Library
1 - download iPhoto Library Manager and launch.
2 - click on the Add Library button, navigate to your Home/Pictures folder and select your iPhoto Library folder.
3 - Now that the library is listed in the left hand pane of iPLM, click on your library and go to the File ➙ Rebuild Library menu option.
4 - In the next window name the new library and select the location you want it to be placed.
5 - Click on the Create button.
Note: This creates a new library based on the LIbraryData.xml file in the library and will recover Events, Albums, keywords, titles and comments. However, books, calendars, cards and slideshows will be lost. The original library will be left untouched for further attempts at fixing the problem or in case the rebuilt library is not satisfactory. -
I have a problem with iphoto (have a mac book pro): the icon in the dock appears with a question mark, and the application is gone!!! Can someone tell what's going on? Yesterday I had the same problem with itunes: I downloaded the last version (it's free), but I cannot do the same with iphoto, and more important: I need to know what is happening!!! Please help me!
Applications should not disappear all by themselves.
If they are then that coud indicate serious problems with your hard drive.
Backup everything up as quickly as possible.
Using Disk Utility verify your system disk.
Allan -
I upgraded the OS on my iMac to Lion from the App store; and after installation, it restarted and now the operating system won't start up.... it keeps displaying the apple/folder with a question mark and a circle with a line through it! Please help!
Try starting up with your Snow Leopard DVD and see if the disk can be repaired. Once you are at the installer screen go to the Utilities Menu and choose Disk Utility and choose repair disk. You might also want to try Diskwarrior.
Hope this helps.
Ben -
What does it mean when starting up, all you get is an envelope with a question mark in it?
what does it mean when starting up, all you get is an envelope with a question mark in it?
You should reinstall OS X. See the following for reinstalling instructions for Lion/Mountain Lion or Snow Leopard:
Reinstall OS X without erasing the drive
Do the following:
1. Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Reinstall Snow Leopard
If the drive is OK then quit DU and return to the installer. Proceed with reinstalling OS X. Note that the Snow Leopard installer will not erase your drive or disturb your files. After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
Download and install the Mac OS X 10.6.8 Update Combo v1.1.
Reinstalling Lion/Mountain Lion Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall Lion/Mountain Lion: Select Reinstall Lion/Mountain Lion and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless. -
My computer does not start I turn it on and it shows an envelope with a question mark.
Can anyone tell me how to fix it.Troubleshooting: My computer won't turn on
Mac doesn't boot -
My MacBook when I turn it on I get a white screen with a envelope With a question mark in the middle of the envelope.
Also the internals are making a scraping noise every now and again while the envelope is flashing
ThanksThat folder with the question mark icon means that the MacBook can't find the boot directory. That can either mean it can't find the hard drive or the Operating System data on the hard drive is somehow corrupted.
Put your install DVD into the optical drive and reboot. As soon as you hear the boot chime, hold down the "c" key on your keyboard (or the Option key until the Install Disk shows up). That will force your MacBook to boot from the install DVD in the optical drive.
When it does start up, you'll see a panel asking you to choose your language. Choose your language and press the Return key on your keyboard once. It will then present you with an Installation window. Completely ignore this window and click on Utilities in the top menu and scroll down to Disk Utility and click it. When it comes up is your Hard Drive in the list on the left?
If it is then click on the Mac OS partition of your hard drive in the left hand list. Then select the First Aid Tab and run Repair Disk. The Repair Disk button won't be available until you've clicked on the Mac OS partition on your hard drive. If that repairs any problems run it again until the green OK appears and then run Repair Permissions.
If your hard drive isn’t recognized in Disk Utility then your hard drive is probably dead. -
Flashing Question Mark & Sad Apple Logo
I had my Mac for quite some time and everything seem to be going well until yesterday, when I pressed the power key all it showed was a white screen and the apple logo, I had called Tech and they said i was out of warrenty, but informed me that it would best to load the Mac OS X cd when I loaded and reached the select a destination part I saw my hard drive with an explanation point. she stated this was bad and that i would need to compeltely whipe the hard drive which didnt bother me. I went to Disk Utilities and chose my hards drive clicked options and choose to zero all data, also clicked download OS 9 drives. After waiting for about an hr it was completed, and i gave it a volume and went on with the installation i choose the volume and all seemed well. yet, after the computer rebooted and all i saw was a Flashing Question Mark & Sad Apple Logo. not quite sure what this means but checked other threads and followed some of the advised given to repair this, yet for me it doesn't work, as of now i tried erasing all data again but now it seems i can't set a volume. Not 100% percent sure which OS cd i have i will double check and reply later, I have a powerbook G4. any help would be great.
Mac OS X (10.4.2)Hi Richard,
I was hoping you'd respond Thanks to the link to S.M.A.R.T reporter, but things have deteriorated since my last post and now it won't boot up at all.
I hit the power button, hear the start-up chime, then nothing but eerie silence and a gray screen.
The lack of noise usually created by a HD spinning up should be obvious that this is indeed a hard drive issue, but I want to make sure I can sound intelligent when throw myself at the guy who replaced the drive.
I tried booting from a 10.3 install cd (holding down 'c' at startup) to run Disc Utility but it won't even do that. I can hear the cd-rom spinning, reading the disc, but after a while it just gives up. In fact, I think if I listen hard enough, I can hear the faintest sound of mocking laughter....
Is this painfully, obviously, a hard drive gone bad?
It's not the end of the world, just very aggravating. -
What does the icon of a folder with a question mark inside mean?
After an overnight power outage I tried to turn on my iMac this morning, but all I got was clicking sounds and a gray full screen with the icon of a folder with a question mark inside it, blinking. (There's no tool bar that appears anywhere). What does that mean?
I've tried unplugging the system and waiting a while before attempting another boot. Same screen.
I recently (a month ago) upgraded to Snow Leopard from my original OS X software. Never had this sort of a problem before.The iMac was purchased around 2005 or 2006. Intel Dual Core processor.
Thanks for any help on this.Thanks, Paul, for the prompt reply.Obviously, your answer isn't what I wanted to hear, but feared. When I get home tonight I'll try finding the install disk and booting from that. Fortunately, I still have a MacBook Pro that is running fine. Incidentally, I have a Western Digital external Hard Drive that has very little, if anything on it. But since I can't open anything on the iMac, I guess I'll have to see if the install disk works before I try to figure out IF I can use that WD-External drive temporarily rather than replace the HD on the iMac. Any clues on what a replacement drive and labor runs for that sort of iMac repair?
j -
Upon restart from dead battery Mac Book freezes showing gray folder with blinking question mark. Help! Any guidance greatly appreciated.
Hello and welcome,
try this support site:
A flashing question mark or globe appears when you start your Mac - Apple Support
If you're lucky it just forgot where your startup disk was. If not it will be more work. -
Had to reinstall lion because of my error, but now a lot of apps. are showing up on my dock as question marks and will not open.
Ive gotten the question mark icon thing, and I just took them off the dock and redragged them onto the dock from the Applications folder again and they worked fine. Mine were a couple of game type programs nothing major yet. Just wanted to throw that out there though since I had that happen with a few dock icons.
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I was just using macbook normally when it got hanged. Nothing worked so i restarted. A white screen then came up with a 'question mark in a folder' sign blinking repeatedly. Nothing's working. Please help!!
Look for a solution here:
https://discussions.apple.com/docs/DOC-5281
Ciao. -
I have a folder with a question mark and I hear the drive running I think my drive crashed
I have an imac intel duel core I run OSX 6.8 lately the gear has been hanging up a lot I keep haveing to shut down and force quit and reboot. yesterday a folder with a question mark showed up. today nothing shows up but I can hear the hard drive. I booted up the os dvd for SL and it wont see the hard drive. only the dvd player and idisk (which I can't use anymore ) I have disconnected my external storages. I am now on my mac airbook chatting to you.
Do you have any suggestions as to what to do?Probably a crashed HD. Please carefully read Apple's Flashing question mark appears when you start your Mac article for trouble shooting steps. As long as you have been backing up the system it's minor inconvenience of replacing the Internal HD and restoring from your backup. If you haven't been backing up then you are about to learn why backing up it's optional it's critical.
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Have a still folder with a question mark and OS on external HDD isn't loading onto the Mac Pro
Good Morning....... I'm having an issue with this Mac Pro I've recently purchased that came with an 500GB HDD and I added an 2TB HDD also, but it never had an OS on it and when you power on the Mac Pro, you'll get a still folder with a question mark on it. I am very determined to get this situation corrected!!! I had got a copy of Snow Leopard on a blank DVD from a friend of mine but nothing had changed or occurred when I put it in the optical drive & I even saved Maverick installation on an external HDD; it read the drive when I held down the option key during the startup chime, I choose the external because that’s the only volume it shown on the screen; nothing else!!! No sign of the copied disk, the two HDDs that's in the Mac Pro, just the external HDD with the OS on it; I choose the external with Maverick on it but it still doesn't read and then a still folder with the question mark appears..... Can someone please help & save me PLEASE?????????
Buy a retail copy of Snow Leopard, then we can "chat" and get you with a system installed.
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