I have tried downloading about 10 times: every time I fail. When I try to open the the sitre - all I get is the ASK page and not Firefox and therefore cannot cd

Over the past 8 months I have had problems!
First a cannot send anything via Thunderbird so erased it because no-one solved the problem for me
I keep re-downloading Firefox and today again for the tenth time! The trouble is I do NOT get the Firefox start search page but a thing called ASK and it is of no value to me when I want to follow your instructions for Firefox!!!!!what on earth is going on?
I have Windows 2003 32-bit -I think this is what it says!-because it is easy ti use and I am satisfied with it! Is this relevant?
So help please because I heard your system is the best.
thank you
Dr Harold Fenton

If there is a problem with the about:home Home page then try to reset the search engine used on the about:home page.
Reset the browser.startup.homepage_override.mstone pref via the right-click context menu to the default on the about:config page and close and restart Firefox to restore the about:home page to its default.
* Open the <b>about:config</b> page via the location bar
* Type in the Filter bar: mstone
* Right-click the browser.startup.homepage_override.mstone line and select: Reset
* Close and restart Firefox
*http://kb.mozillazine.org/about:config

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