I have tried to update my iphone 4 and now it is unresponsive and frozen on the apple logo or either the itunes logo

I have tried to update my iphone 4 and now it is unresponsive and frozen either on the apple logo or sometimes i can get it back to the itunes logo though it is still frozen. I have also tried restoring it and still nothing

See here - http://support.apple.com/kb/TS3694#error1603

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Hi....I have tried to update my iphone 4s from 5.0.1 to 5.1 using itunes 10.6.1 and it keeps on failing...any help...?

Hi....I have tried to update my iphone 4s from 5.0.1 to 5.1 using itunes 10.6.1 on windows and it keeps on failing...any help...?

attiefrommars wrote:
any help...?
Replace user... problem will likely go away.

TS1363 hi have tried to update my iphone now has locked out with the apple sign on the front and wont switch off

hi have tried to update my iphone now it has locked out with the apple sign on and won't switch off

See here - http://support.apple.com/kb/TS3694#error1603

I have tried to update my iphone 3gs and i need to get ios5 and when i click on check for updates it says that itunes can not be contacted and check my internet connection but i have internet? how else can i get ios5 on my phone?

i have tried to update my iphone 3gs and i need to get ios5 and when i click on check for updates it says that itunes can not be contacted and check my internet connection but i have internet? how else can i get ios5 on my phone?

edit the hosts file on your computer and remove any lines that contain gs.apple.com. Disable your antivirus and firewall.

HT201210 I have tried to update my iPhone 4 many times (from iOS 5.1 to latest version), but everytime it fails and says that it cannot be updated. unknown error (3194). please help.

I have tried to update my iPhone 4 many times (from iOS 5.1 to latest version), but everytime it fails and says that it cannot be updated. unknown error (3194). please help.
<E-mail Edited by Host>

You might try reading the entire help document you linked from:
Unable to contact the iOS software update server gs.apple.com
Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. FollowiTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service.

Hi have tried to update my iphone now it has locked out with the apple sign on and won't switch off

hi have tried to update my iphone now it has locked out with the apple sign on and won't switch off - any ideas?

See here - http://support.apple.com/kb/TS3694#error1603

HT4623 I have tried to update my iPhone using the iTunes method but it will not work. The message "The iTunes update server could not be contacted. Please check your internet connection or try again later," appears. What do I do? The Internet is working f

I have tried to update my iPhone using the iTunes method but it will not work. The message "The iTunes update server could not be contacted. Please check your internet connection or try again later," appears. What do I do? The Internet is working fine.

Have you tried the following troubleshooting document?
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
If you end up using the If the iTunes Store opens successfully section of the document, and the "Automatically detect settings" checkbox is already checked, try unchecking and rechecking it and clicking OK.

I'm trying to update my iphone 4 with ios7.0.4 and I'm showing a a plug that must go to my itunes. when I do that it says it has to restore my phone to manufactory setting. is there any way around this

I'm trying to update my iphone 4 with ios7.0.4 and I'm showing a a plug that must go to my itunes. when I do that it says it has to restore my phone to manufactory setting. is there any way around this

No. Make a backup first.

HT4623 hi. i was trying to update my iphone 3gs but it was stop and don't let me , cold you pleas help me if is possible

hi. i was trying to update my iphone 3gs but it was stop and don't let me , cold you pleas help me if is possible

What is the exact wording of any error message you received?

HT4623 So just like last time I tried to update my iPhone software...MY PHONE IS FROZEN. Displaying iTunes icon and a USB cable I pressed the Power button and the menu botton together until the apple icon appeared held them down for 10 secs & NOTHING No

So just like last time I tried to update my iPhone software...MY PHONE IS FROZEN. Displaying iTunes icon and a USB cable I pressed the Power button and the menu botton together until the apple icon appeared held them down for 10 secs & NOTHING Now what? Do I just wait for the battery to run out?

Hi Careesa,
Your iPhone is in recovery mode-- you need to connect it to your computer and, most likely, iTunes will ask you to restore it. If you recently backed up this shouldn't be too much of a problem.

I tried to install the latest update on my iPhone 4s and now it seems to be frozen with an apple icon and a loading bar on the screen. Any ideas?

I tried to install the latest update on my iPhone 4s and now it seems to be frozen with an apple icon and a loading bar on the screen. I've tried turning it off, plugging it in to the wall outlet, plugging it into my computer. Nothing works. Any ideas?

connect it with the computer and let it finish or restart the process it takes a very long time

I was trying to update my iPhone but now it is frozen on the black screen with the apple icon. It won't do anything

I was trying to update my iPhone but now it is frozen on the black screen with the apple icon. It won't do anything. Any suggestions?

Is your iphone hacked/jailbroken?

When trying to update my Iphone ios version I got an error message saying I`m not connected to the internet even though I`m connected

Hi
when trying to update my Iphone ios version I got an error message saying I`m not connected to the internet even though I`m connected
thanks

Hi there ramerr,
You may find the troubleshooting steps in the article below helpful.
iTunes for Windows: iTunes can't contact the iPhone, iPad, or iPod software update server
http://support.apple.com/kb/ts1814
-Griff W.

I have tried to update my iPhone 5c and it is stuck on "connect to iTunes" I have tried turning it off and then back on and it will not work. iTunes does not seem to detect it while it is plugged in.

I have tried to update my phone and it is stuck on "connect to iTunes" I have plugged it up to the wall charger because i have read that the new update can cause a battery drain and i have tried to reset it. None of this is working. Please help.

Device not detected in iTunes for Windows

I tried to update my iphone 5 to iOS8 this morning and now it has been frozen for 5 hours, help?

Hi all, so this morning I tried to update my iPhone 5 to the new iOS8 and my phone has now been frozen for 5+ hours along with leaving the update incomplete. Does anyone have any idea on how to fix this? Cheers

Hello e.d3,
Thanks for using Apple Support Communities.
To troubleshoot this issue where you are unable to update your iOS device please follow the troubleshooting steps in the article below.
If you can't update or restore your iPhone, iPad, or iPod touch
Take care,
Alex H.

I have tried to update my iphone 4 and now it is unresponsive and frozen on the apple logo or either the itunes logo

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