I have two apple Id accounts... I would like to talk to someone about deleting one... as I purchase a new iphone I find myself being charged twice for apps I have paid for....

hello

These are user-to-user forums, you are not talking to Apple here and they don't monitor these forums - I've asked the hosts to remove yout account ids from your post.
In terms of combining accounts it's not currently possible to do so, nor to copy/transfer content from account to another.

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My husband and I have two different itunes accounts but would like to share our music. how can i load his music to my iphone

How can My husband and I share music we have purchased through the itunes store? We each have an itunes account. I have turned on home sharing but do not know how to save his music (which was originally my music) to my iphone. Thanks!!

If it is in your itunes on your computer, then select it to sync just like everything else that you sync.
The music must be on your computer.
iTunes: Understanding Home Sharing

Re: I would like to talk to someone about my accou...

I have to 100% agree. Skype customer service is the absolute PITS. I couldnt access my account on one of my computers (I do have access via the apps on my iphone, ipad and work computer). I had forgotten my password and the email address I used to create the account originall (a yahoo one) was deactivated a year ago because their service was on a par with what Skype is offering now, absolutely APPALLING. A company that makes it's money on providing PHONE CALLS that doesnt provided TELEPHONE SUPPORT? Irony of ironies. Just the WORST. I have filled in the verification form about 5 times and each time I get a stock reply email like this:
Thank you for contacting Skype customer support.
This is in reference to your email regarding recovering your account.
We understand that you have filled out the verification web form four times already but we regret that your account is still not successfully verified.
As described in the Skype Privacy Statement (http://www.skype.com/en/legal/privacy), we are only able to pull up account, investigate on the customer's concern, confirm to them anything about their account or update anything in their account and assist them properly only in cases where we are able to verify the account user's identity.
Unfortunately, due to lack of information required, we will not be able to help you with your concern.
To prevent fraudulent activities and to protect your safety and privacy on Skype, we cannot assist you further unless you pass the account verification.
Should you have further question, please email us back as we are always happy to help you out.
Best regards,
Annabel A.
Skype Customer Service
EVERY TIME it is from a different person, Mabel/Annabel/Lizzie whatever, and I ALWAYS EMAIL BACK. And what do I get in response? ANOTHER STOCK EMAIL SAYING THE SAME THING. I am beyond FURIOUS with SKype. The worst worst WORST service, ESPECIALLY considering they are a CALL SERVICE.
AAAAARRRRRRRRRRRRRRRRRRRRRRGGHHHHHHHHHHHHHHHHHHHHHHHHHHHHH

Hi, Jetskikid, and welcome to the Community,
As has been observed above and elsewhere, Skype does not use a central call center or generic e-mail address. Instead, Skype uses a web form format and instant message chat for its customer support functions. Here is a link to the instruction on how to contact Skype Customer Service via their secure portal: Contact Customer Service
Skype is aware of lingering and sporadic problems with the website when contacting their customer service agents. If you experience difficulty reaching Skype Customer Service or find yourself redirected back to the Community, please try again using a different web browser and - most importantly - choosing a different path through the various drop-down menu options presented. Also, look to approve a pop-up dialogue box which would connect you to start an instant message chat with a customer service agent. If you have pop-ups blocked in your browser settings, this will also block reaching an agent.
I tested contacting Skype Customer Service several times today; most instances, I was transferred directly to start an instant message chat session with a customer service agent (FireFox v. 32 browser at the time; now on v. 33). I did see the "We are having problems..." message, though. It may take a few attempts, however people are getting through and I proved it is possible.
Closing this topic now.
Best regards,
Elaine
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Hi I would LIke to talk to someone about putting creasuite 5 design premium onto a new machine?

What is the best way to install my software? Do I install it and then deactivate the original machine or do I have to deactivate
first?

The Adobe license has always (as far as I know) allowed 2 activations
If you have only used 1 activation you may install and then deactivate on old

I have two separate itune accounts under two different email accounts and would like to combine them under one account. Is this possible and if so, how do I do it?

I have two separate itune accounts under two different email accounts and would like to combine them under one account. Is this possible and if so, how do I do it?

If you go to Settings > iTunes & AppStore , you can sign out from your account, and sign in with the one you've used to purchase apps.This will not remove any apps you already have on it.
Then you can go to AppStore and download apps you've purchased (either via "Purchased" button in "Updates", or simply search for them and download them.
That way you can have multiple accounts' apps on your iPad. When updating, you will be prompted for the credentials for account you've purchased given App with.

Hello ive been trying to get this matter token care of for the past 24 hrs and still no help im getting very upset now I paid 100 plus $$ to have this program that isn't even working I would like to speak to someone about on the phone I got a 1800 number

hello ive been trying to get this matter token care of for the past 24 hrs and still no help im getting very upset now I paid 100 plus $$ to have this program that isn't even working I would like to speak to someone about on the phone I got a 1800 number for tech but everytime I call it hangs up and says to chat........ ive been doing that all day yesterday its kinda getting old telling the same thing over n over again so I would like some real live help a number I can call or someone can call me 402 802 1211 everytime I try to do something on this it ask for my serial num I put it in and it says invalid number and when I do my pics it has trail across them

Hi,
I'm sorry to hear that you are having problems but this is a user to user forum and only occasionally visited by Adobe staff. Depending on your version of Photoshop elements, you may be able to get help through the chat sessions starting here
https://helpx.adobe.com/uk/contact.html?promoid=KLXNA
If you give us details like your operating system, Photoshop elements version and the problem you ae having, someone may well be able to help you.
Brian

Why am i being charged twice for 11.04 and 11.46 when I did not purchase those songs, I used an itunes card 25$ and I still have 0.04 cents left?

Why am i being charged twice for 11.04 and 11.46 when I did not purchase those songs, I used an itunes card 25$ and I still have 0.04 cents left?
I couldnt redeem w/o an apple ID so when i did it asked for a credit card. And I want to discontinue and remove my account from itunes but it wont let me, there is no account discontinue or removal of account

Because too much time has passed I can't edit this into the prior comment, but here is the info regarding reverting to iTunes 11.0.2 (assuming you do have a time machine backup) from https://discussions.apple.com/message/22057703#22057703
W. Raider wrote:
Repairing permissions doesn't fix it.
I reverted to the previous version, 11.0.2.
1. Quit the new crash-prone iTunes.
2. Delete the app.
3. Restore v. 11.0.2 with Time Machine.
4. In your iTunes folder look for a folder called "Previous iTunes Libraries", find the latest one.
5. In the iTunes folder itself you'll see "iTunes Library.itl", delete it (or compress it and save a copy for later just in case.
6. Copy the newest .itl file in Previous iTunes Libraries to the iTunes folder and rename it "iTunes Library.itl".
7. Launch the older version of iTunes.
My crashing has seemed to have ceased with a revert to an older version. I noticed today that the newer crashing iTunes had been launched for hours but not playing anything, when I played internet radio it crashed within 5mins, fed up I reverted to an older version.
Btw, a simpler way to do this is to revert to older iTunes app, then hold Option when it launches and choose an older library.

I'm about to hulk out guys! Brand new iPhone 5 and need to update iTunes for recognition. Keep getting "the installer encountered an error that caused the installation to fail." Can anyone help? I may smash something very soon.

I'm about to hulk out guys! Brand new iPhone 5 and need to update iTunes for recognition. Keep getting "the installer encountered an error that caused the installation to fail." Can anyone help? I may smash something very soon.

iTunes:
AppName: itunes.exe
AppVer: 10.5.0.142
ModName: unknown
ModVer: 0.0.0.0
Offset: 001be6f6
Quicktime:
EventType : BEX
P1 : QuickTimePlayer.exe
P2 : 7.71.80.42
P3 : 4ea5c6ef
P4 : QuickTimePlayer.dll
P5 : 7.71.80.42
P6 : 4ea5c6d5
P7 : 00005b6d
P8 : c0000409
P9 : 00000000
That's consistent with another application (other than QuickTime) having dropped old QuickTime componentry in non-standard locations on the PC.
So we'll go looking for the older QuickTime componentry in the most common locations for it to be stashed.
First we'll need to change some view options on the PC.
1. Open My Computer from the desktop or Start menu.
2. In the Tools menu, click Folder Options.
3. Click the View tab.
4. In the "Advanced settings" pane under "Hidden files and folders" make sure that the "Show hidden files and folders" option is selected, and the "Hide extensions for known file types" option is unchecked.
5. Click OK.
Now in My Computer, open your C drive.
Open the "Windows" folder.
Open the "system32" folder.
What files and/or folders can you see in there with QuickTime in the file/folder name? (In a standard installation of QuickTime, you should see precisely two files ... QuickTime.qts and QuickTimeVR.qtx ... and no QuickTime folders whatsoever.)

TS1424 Does anyone have any problems being charged twice for same purchase?

Anyone have any problems with being charged twice for same purchase?

Hi Brittany31,
Welcome to the Support Communities!
The link below will help you with this:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933?viewlocale=en_US
Hope this helps!
- Judy

HT4061 I would like to speak to someone about my Icloud account, It is different from my Iphone account and I cannot connect

I would like to speak to a representative, I have changed my phone and would like to speak to someone without hunting for my serial number.

Hunting for it?
It's under Settings > General > About.
Any Apple Support advisor is going to ask for that information if you need support with your device.
If it's just your Apple ID/iCloud account, they might not need that.

I had to get a new iphone today how do i get all my apps that i paid for back

i had to get a new iphone today how do i get all the apps and ringtone tht i paid for back

All of your apps and media should be in iTunes on your computer.
If they are, plug the phone in and sync what you want to the device.
If they are not, you can redownload Apps from the app store at no charge.
Also, if you have a backup of your old device, you could restore that to the new device and it will put everything back.
You do sync your device with your computer regularly, correct?????

TS1424 I'm being charged twice for the same order. Playtika coin purchases are a problem on Ipod. How do I get a credit for the coins I did not get?

Did anyone else have problems with in App purchases from an IPod? I get charged twice for the same order... How do I get a credit for the coins not received?

Try contacting iTunes support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I have two Apple ID Accounts. How can I combine them so I can simplify updates and purchases?

I have two Apple ID's (accounts). How can I combine these accounts into one so I can simplify updates and purchases?

Sorry, but Apple IDs/iTunes Store accounts cannot be merged.
Regards.

Being charged twice for in app purchases with MY SINGING MONSTERS

this has gone on long enough and I'm sick and tired of hearing the same talk over and over again .
For some ungodly reason twice now I've been charged randomly for in app purchases that I have only purchased once ,I have made the purchase using a gift credit but have also been charged to my card which has declined the purchase ,I have contacted support and they say send an email with the details ,I've sent 4 emails and after many weeks am still yet to receive a call back ,the issue with the overcharge means my icloud account has been rendered unusable ,even previous purchases I have made cannot be restored aswell because my sons ipad is linked to my account his has been stuffed up too ,we can't even update our apps and to restore this I could make the payment ,out of principal I refuse to do so .
This overcharge problem has happened twice now ,the first time they said it was a system glitch and they credited my account ,problem solved ,but this time round after completing the instructions I was informed to do I'm still waiting for a fix
Ready to throw my iPad at the wall and go android
Regards Henshooten

We're not Apple, we're just other users like you who can possibly provide advice.
Was this an audiobook or was it an iBook? Audiobooks can only be downloaded once per payment. You can avoid multiple payments by transferring the files while syncing.
If it was an iBook it should have warned you about making a second payment. There are specific steps to downloading past purchases.
Downloading (using iOS or computer) past purchases from the App Store, iBookstore, and iTunes Store - http://support.apple.com/kb/ht2519 - enabled with iTunes 10.3 and newer; not all media formats are available in all countries (see: iTunes in the Cloud and iTunes Match Availability by Country - http://support.apple.com/kb/HT5085); apps, books (not audiobooks), music, t.v. shows, and movies (some - not all studios have permitted this). Downloading previously purchased movies and TV shows requires iTunes 10.6 or later. Discontinued items not available. For items not included in the iCloud list (e.g., ringtones, audiobooks), or locations or computer systems where iCloud is not (yet?) available, you only get one download per fee paid. Apple notes it is your responsibility to back up your purchases.
Select the iTunes Store on the left side of iTunes.
Click on Purchased on the right side under Quick Links.
You can re-download your available previous purchases.
Apple's sales policy is all purchases are final. You can try asking if they will refund but the decision is up to them. iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html > Get iTunes support via Express Lane > iTunes > iTunes Store

I'm being charged TWICE for one purchase, how can I get my money back for that second charge?

I bought an album and two songs which added up to about $13 and I went to check my credit card account and saw that itunes is charging me twice for that same thing along with an extra $1 for something else. One of the transactions is on 11/05/11 while the other one is on 11/07/11 and I only bought the album and songs once and I haven't bought anything else since then. I emailed them about it and they think it's an unauthorized purchase when it isn't I know that I bought the songs but they're charging me twice for that one thing. I've called them and they all said that I have to go to the customer services and that's didn't help so what do I do to get my money back?
This also happened before where they charged me twice but it was just 2 bucks so it was a big deal but this time it's almost $14 and I want that money back.

Here's a link to a procedure:
http://www.ehow.com/how_5590751_refund-itunes.html

I have two apple Id accounts... I would like to talk to someone about deleting one... as I purchase a new iphone I find myself being charged twice for apps I have paid for....

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